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Artwork for Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Skilled Trades Syndicate - Tersh Blissett and Josh Crouch
HVAC
Artificial Intelligence
Customer Service
Home Service Industry
Automation
Leadership
Marketing
HVAC Industry
Plumbing
Entrepreneurship
Digital Marketing
Private Equity
Lead Generation
AI Technology
Home Services
Customer Experience
Data Analytics
Service Business
Lead Conversion
AI In Business

Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the e... more

PublishesWeeklyEpisodes493Founded6 years ago
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Artwork for Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Latest Episodes

Most service business owners are chasing the next lead source.

Google Ads. Facebook Ads. AI. SEO. Automation.

But sometimes the fastest way to grow is still the most old-school strategy in the book: getting out into your community, shaking hands,... more

YouTube

Most contractors think branding is about logos, colors, and marketing.

It's not.

The strongest brands in the trades do something much more powerful: they attract great employees, create loyal customers, and make growth easier.

In this episode o... more

Most home service companies don't have a lead problem. They have a follow-up problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Kevin Wu, founder of Leaping AI, to discuss how AI voice agents and auto... more

Most contractors don't have a recruiting problem. They have a recruiting system problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Paul Sanneman, founder of Contractor Staffing Source, to discuss how ... more

Key Facts

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Recent Guests

Curtis (MarsAir)
Representative from MarsAir explaining air curtains
MarsAir
Episode: How Contractors Use Air Curtains to Solve Costly Building Challenges
Ryan Kiscaden
Author of Next Up Trades books; advocate for trade education
Next Up Trades / ACCA
Episode: How Storytelling Can Solve Your Skilled Trades Recruiting Crisis
Nathan Whittacre
Founder/CEO of Stimulus Technologies, technology strategist for home service companies
Stimulus Technologies
Episode: How to Optimize and Automate Your Home Service Business
Christopher Hughes
Guest speaker, leadership expert
Episode: Leadership Skills for Home Service Owners Who Want to Scale
Jeff Torello
Founder of Sinjun AI, AI consultant focused on SMBs
Sinjun AI
Episode: Automation vs. Real AI: What Works, What's Hype, and How to Profit
Paul Redman
President of Contractor Commerce
Contractor Commerce
Episode: Stop Hiding Your Prices: The Real ROI of Transparent Contractor Pricing
Eric (Eric, co-founder and CEO of Podium)
CEO and co-founder; early stage leader in Podium
Podium
Episode: AI Employee: How Home Service Businesses Are Scaling Without More Staff
Justin Riley
Guest from UpFrog, AI/marketing expert
UpFrog
Episode: The Future of Marketing for Home Service Businesses
Ryan Fenn
Expert in AI applications for service businesses
Chiirp
Episode: How Service Businesses Can Use AI to Convert More Leads

Hosts

Tersh Blissett
Host with focus on interview guidance, topic scoping, and strategy for service businesses.
Joshua Crouch
Co-host providing live questions, audience engagement, and practical framing of business strategies.

Reviews

4.9 out of 5 stars from 318 ratings
  • My Mt. Rushmore of Podcasts

    As the title suggests , this podcast is on my Mt. Rushmore of HVAC and trades podcasts. I can’t put into words how grateful I am to have found Tersh and Josh, but if I continue to follow and implement their content, I’ll probably be able to generate a worthy review via AI.

    Apple Podcasts
    5
    Pvincen24
    United States5 months ago
  • Great podcast

    Very useful information for my hvac company. Helping me build an automated business.

    Apple Podcasts
    5
    Matt Newby shore guys
    United States9 months ago
  • Amazing Podcast and wonderful people!

    Tersh and Josh absolutely knocks it out of the park with their podcast! Every episode is packed with real value, practical insights, and genuine conversations that speak directly to home service pros and entrepreneurs alike. Their passion, experience, and heart for helping others shines through. Keep up the amazing work, you’re making a real impact!

    Apple Podcasts
    5
    Travis Mong
    United Statesa year ago
  • Jarrod

    These guys are the podcast wizards of not just automation, but leadership and business for home service companies in the US 🤘

    Apple Podcasts
    5
    Minuteman services
    United Statesa year ago
  • Game-Changing Insights for HVACR Professionals

    I’ve been following Service Business Mastery with Tersh and Josh, and they continue to impress with their forward-thinking content. Their recent focus on how AI is transforming the HVACR industry is a game-changer. They break down complex topics into actionable insights, making advanced technology accessible to contractors, business owners, and technicians alike.

    Tersh and Josh don’t just talk about AI as a buzzword; they show how it can be applied to improve service efficiency, enhance custome... more

    Apple Podcasts
    5
    Refrigeration Mentor
    Canada2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Content integrates AI and automation into tangible growth strategies for trades.
The show delivers actionable, practical insights for home-service pros and entrepreneurs.
Audio quality and host dynamics are consistently strong, making complex topics approachable.
Guests bring real-world expertise with clear, implementation-focused takeaways.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

How Contractors Use Air Curtains to Solve Costly Building Challenges
Q: Do you have a pitch or 60-second elevator version of the benefit of using air curtains versus not having them at all?
The elevator pitch is that air curtains keep the bad stuff out of the building and the good stuff in, using a controlled stream of air to protect openings, delivering energy savings, improved indoor air quality, and insect control, while maintaining HVAC efficiency even when doors are frequently opened.
How Top Trades Businesses Use AI and Systems to End Recruiting Pain
Q: Can you explain to people what an applicant tracking system is in terms they can understand?
An ATS is like a CRM for recruiting; it distributes postings across many sites in real time, manages candidate data, and integrates assessments, interviews, and checks to create a thorough, auditable hiring workflow.
How Top Trades Businesses Use AI and Systems to End Recruiting Pain
Q: What do you think some of the big challenges are?
The biggest challenge is the business owner; many beliefs hold contractors back like hiring only when needed, underestimating the cost of employees, and relying on DIY approaches instead of a structured process.
How Top Trades Businesses Use AI and Systems to End Recruiting Pain
Q: Paul, you want to make an introduction of yourself, who you are, kind of your background?
Paul has been coaching contractors for about 50 years, has built a suite of recruitment software, and now runs a system that combines ATS, assessments, video interviewing and background checks to hire thousands of people.
AI Search and the Death of Old-School Marketing for Home Service Businesses
Q: What should contractors fix first to prepare for AI presence in 90 days?
Start with a pricing page as a pillar, implement online booking, clearly list services on separate pages, and ensure you have real content from call transcripts to train AI models and generate credible, educational content.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A practical-centric show focused on helping home-service businesses scale through automation, AI, leadership, and marketing. Episodes frequently cover AI agents, automation workflows, pricing transparency, and strategies to attract and retain skilled trades talent, with real-world examples from HVAC, plumbing, and electrical sectors. A notable strength is translating complex technology concepts into actionable playbooks for contractors, backed by a mix of guest experts, agency partners, and technology vendors. This blend of hands-on tactics, industry-specific insights, and emphasis on people-first leadership makes it valuable for owners, operators, and marketers looking to modernize operations without losing the human touch.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. The Home Service Expert Podcast
2. Waste No Day: A Home Services Motivational Podcast
3. HVAC School - For Techs, By Techs
4. THE ED MYLETT SHOW
5. The Martell Method w/ Dan Martell

How many episodes of this podcast are there?

this podcast launched 6 years ago and published 493 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Curtis (MarsAir)
2. Ryan Kiscaden
3. Nathan Whittacre
4. Christopher Hughes
5. Jeff Torello
6. Paul Redman
7. Eric (Eric, co-founder and CEO of Podium)
8. Justin Riley

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