Rephonic
Artwork for Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Skilled Trades Syndicate - Tersh Blissett and Josh Crouch
HVAC
Artificial Intelligence
Home Service Industry
Customer Service
Automation
Leadership
Marketing
HVAC Industry
Plumbing
Entrepreneurship
Digital Marketing
Private Equity
Lead Generation
AI Technology
Home Services
Customer Experience
Data Analytics
Service Business
Lead Conversion
AI In Business

Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the e... more

PublishesWeeklyEpisodes509Founded6 years ago
Number of ListenersCategories
ManagementBusiness

Listen to this Podcast

Artwork for Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Latest Episodes

Most home service companies lose the job before the truck ever rolls, and they never see it happen. Your close rate, not your lead count, is usually the real bottleneck, and the thing quietly dragging it down is trust. Rama Sreenivasan calls the miss... more

YouTube

The cheapest leads in your home service business are not on Google, they are already in your customer list. Email marketing is the channel most contractors ignore, and the numbers are almost unfair. Tim Jordan sent one basic newsletter last month and... more

YouTube

If you have ever wondered why delegation keeps breaking down in your business, ADHD entrepreneurs have a specific answer, and a fix. Skye Waterson has built her whole company around it. As an ADHD strategist and founder of Unconventional Organisation... more

How to grow a home service business is usually pitched as doing more: more trades, more services, more offers. Paul Kelly did the opposite, and it built one of the largest home service companies in the country. He bought Parker & Sons in 2004 as a $7... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

The Home Service Expert Podcast
The Home Service Expert PodcastTommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist

Recent Guests

Tim Jordan
Guest, prominent in the service business space and co-host of related ventures
Episode: How a $50K Job Came From One Email List | Tim Jordan
Skye Waterson
ADHD Skills Lab founder, ADHD researcher and fractional integrator for trades businesses
Unconventional Organisation / ADHD Skills Lab
Episode: Why Delegation Breaks Down for ADHD Entrepreneurs | Skye Waterson
Paul Kelly
Owner of Parker & Sons (HVAC/plumbing/electrical)
Parker & Sons
Episode: $7M to $260M: The 4 Pillars That Scaled Parker & Sons | Paul Kelly
Alex Smereczniak
Founder of Franzy, marketplace for buying and selling franchise businesses
Franzy
Episode: How to Grow a Home Service Business by Buying Competitors, Not Ads | Alex Smereczniak
Josh Zolin
CEO of Windy City Equipment Service; author and podcaster
Windy City Equipment Service
Episode: How One Focus Every 90 Days Scales Your Business | Josh Zolin
Justin Riley
Founder/CEO, UpFrog (pricing transparency platform)
UpFrog
Episode: Why Your Techs Are Losing Sales in 2026 | Justin Riley
Zach Cooper-Vastola
Guest with experience in home services, PE conversations, and scaling with tech
Co-owner/leader at a home services business
Episode: How to Beat Private Equity Without Selling | Zach Cooper-Vastola
Chris Plunkett
HVAC professional and business owner, discussed his use of AI tools in operations
Call Plunkett (HVAC)
Episode: How AI Is Changing HVAC (Without Replacing Techs) | Chris Plunkett
Chris Nelson
Speaker from CallRail discussing AI voice, call classification, and CRM integrations
CallRail
Episode: Stop Missing Calls: The Real Reason Home Service Leads Disappear

Hosts

Tersh Blissett
Host of the Service Business Mastery Podcast; long-time operator in home services; focuses on leadership, technology adoption, and scalable growth.
Joshua Crouch
Co-host of the show; brings practical operations, marketing, and growth perspective with a focus on data-driven decision making.

Reviews

4.9 out of 5 stars from 319 ratings
  • Audio

    Wanted to listen so badly, but it would sound like the mic is 10’ away then suddenly right to their mouths

    Apple Podcasts
    1
    Nicholas 0331
    United States25 days ago
  • My Mt. Rushmore of Podcasts

    As the title suggests , this podcast is on my Mt. Rushmore of HVAC and trades podcasts. I can’t put into words how grateful I am to have found Tersh and Josh, but if I continue to follow and implement their content, I’ll probably be able to generate a worthy review via AI.

    Apple Podcasts
    5
    Pvincen24
    United States9 months ago
  • Great podcast

    Very useful information for my hvac company. Helping me build an automated business.

    Apple Podcasts
    5
    Matt Newby shore guys
    United Statesa year ago
  • Amazing Podcast and wonderful people!

    Tersh and Josh absolutely knocks it out of the park with their podcast! Every episode is packed with real value, practical insights, and genuine conversations that speak directly to home service pros and entrepreneurs alike. Their passion, experience, and heart for helping others shines through. Keep up the amazing work, you’re making a real impact!

    Apple Podcasts
    5
    Travis Mong
    United Statesa year ago
  • Jarrod

    These guys are the podcast wizards of not just automation, but leadership and business for home service companies in the US 🤘

    Apple Podcasts
    5
    Minuteman services
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise practical, real-world tactics that listeners can implement immediately.
The host duo's banter and expertise are repeatedly highlighted as engaging and authentic.
Guests are consistently high-quality and industry-relevant, with actionable insights for trades businesses.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Why Delegation Breaks Down for ADHD Entrepreneurs | Skye Waterson
Q: Where can listeners learn more about you and your work?
Skye invites listeners to the ADHD Skills Lab and Unconventional Organisation, and provides social contact via Instagram; details are available through her podcast appearances and coaching offerings.
Why Delegation Breaks Down for ADHD Entrepreneurs | Skye Waterson
Q: What would you say to the people that struggle to delegate?
The core advice centers on trust and transparency, implementing visible task lists, and ensuring there is a clear 'seen' status so team members acknowledge tasks, which reduces micromanagement and aligns everyone around shared priorities.
Why Delegation Breaks Down for ADHD Entrepreneurs | Skye Waterson
Q: With that being said, would you give your background? Share who you are.
Skye Waterson shares a journey from academia to ADHD research and coaching, including a PhD transition, founding a business with her husband, and focusing on fractional CEO/integrator work to build ADHD-friendly systems for trades.
How One Focus Every 90 Days Scales Your Business | Josh Zolin
Q: How do you implement the 90-day focus in a growing company?
Start with a fear-management mindset, set a single top priority for the company each quarter, and ensure every department and frontline worker understands and aligns with that goal, while managing an ongoing issue list separately.
How to Grow a Home Service Business by Buying Competitors, Not Ads | Alex Smereczniak
Q: What makes acquisitions appealing in the home services space compared to traditional marketing?
Acquisitions provide an established customer base, revenue, and can significantly accelerate growth, though they require careful planning, integration, and alignment of leadership and culture.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A practical deep-dive into running and growing home-service businesses through automation, AI, and data-driven decision making. The show frequently covers leadership culture, pricing, HR, marketing attribution, recruitment, and operational efficiency, with a strong emphasis on AI-enabled tools, call handling, sales processes, and the integration of technology into field and office workflows. Noteworthy is the consistent focus on real-world implementation—from AI agents and automated scheduling to in-house BI dashboards—aimed at helping contractors scale while preserving culture and customer experience. The format often features experienced trades leaders, operators, and technology partners who share tangible metrics, case studies, and actio... more

Where can I find podcast stats for this podcast?

Rephonic provides a wide range of podcast stats for this podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to this podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does this podcast get?

Rephonic provides a full set of podcast information for four million podcasts, including the number of listeners. View further listenership figures for this podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for this podcast?

Rephonic provides comprehensive predictive audience data for this podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does this podcast have?

To see how many followers or subscribers this podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. The Home Service Expert Podcast
2. Waste No Day: A Home Services Motivational Podcast
3. HVAC School - For Techs, By Techs
4. THE ED MYLETT SHOW
5. The Game with Alex Hormozi

How many episodes of this podcast are there?

this podcast launched 6 years ago and published 509 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact this podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for this podcast?

Rephonic pulls ratings and reviews for this podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for this podcast?

Rephonic provides full transcripts for episodes of this podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Tim Jordan
2. Skye Waterson
3. Paul Kelly
4. Alex Smereczniak
5. Josh Zolin
6. Justin Riley
7. Zach Cooper-Vastola
8. Chris Plunkett

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days