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Artwork for Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Skilled Trades Syndicate - Tersh Blissett and Josh Crouch
HVAC
Customer Service
Home Service Industry
Artificial Intelligence
Leadership
Automation
Marketing
HVAC Industry
Entrepreneurship
Plumbing
Digital Marketing
Private Equity
Lead Generation
AI Technology
Home Services
Customer Experience
Data Analytics
Service Business
Lead Conversion
AI In Business

Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the e... more

PublishesWeeklyEpisodes484Founded6 years ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Latest Episodes

Most business owners think they only have two options when they want to scale:

Pay expensive consultants… or give up equity to investors.

But what if there was a third option?

In this episode of Service Business Mastery, Tersh Blissett and Josh... more

YouTube

Most home service business owners start as technicians. But scaling a business requires a completely different skill set. In this episode of Service Business Mastery, Tersh Blissett sits down with Elise Radawitz, President and Owner of Velocity Leade... more

YouTube

Most home service businesses are posting content… but not getting results.

Why? Because they're missing the most important piece: connection.

In this episode of Service Business Mastery, Tersh Blissett sits down with Jen McKee, founder of Kee Har... more

AI is everywhere right now. But most contractors don't actually understand how it works. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Jeff Torello, founder of Sinjun AI, to break down what AI really is, ... more

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Recent Guests

Christopher Hughes
Guest speaker, leadership expert
Episode: Leadership Skills for Home Service Owners Who Want to Scale
Jeff Torello
Founder of Sinjun AI, AI consultant focused on SMBs
Sinjun AI
Episode: Automation vs. Real AI: What Works, What's Hype, and How to Profit
Paul Redman
President of Contractor Commerce
Contractor Commerce
Episode: Stop Hiding Your Prices: The Real ROI of Transparent Contractor Pricing
Eric (Eric, co-founder and CEO of Podium)
CEO and co-founder; early stage leader in Podium
Podium
Episode: AI Employee: How Home Service Businesses Are Scaling Without More Staff
Ryan Fenn
Expert in AI applications for service businesses
Chiirp
Episode: How Service Businesses Can Use AI to Convert More Leads
Peter Murphy Lewis
Fractional Chief Marketing Officer and filmmaker
Marketing Agency in Wichita, Kansas
Episode: Why Contractors Who Don't Own Their Customer List Will Lose
Ari Meisel
Entrepreneur, productivity expert, and coach known for his methods on automation and optimization.
Episode: How Contractors Can Automate Their Business Without Losing Control
Justin Deese
Podcast host and expert in service management and training
Service Manager Academy
Episode: Why Promoting Your Best Technician Almost Always Backfires
Darren Shaw
Local SEO expert, speaker and founder of Whitespark
Whitespark
Episode: Google vs ChatGPT in Local Search and What Actually Ranks in 2026 with Darren Shaw

Hosts

Tersh Blissett
Host of Service Business Mastery Podcast with a focus on home service growth, automation, and marketing for trades.
Joshua Crouch
Co-host offering operational and marketing perspectives to home service topics.

Reviews

4.9 out of 5 stars from 318 ratings
  • My Mt. Rushmore of Podcasts

    As the title suggests , this podcast is on my Mt. Rushmore of HVAC and trades podcasts. I can’t put into words how grateful I am to have found Tersh and Josh, but if I continue to follow and implement their content, I’ll probably be able to generate a worthy review via AI.

    Apple Podcasts
    5
    Pvincen24
    United States3 months ago
  • Great podcast

    Very useful information for my hvac company. Helping me build an automated business.

    Apple Podcasts
    5
    Matt Newby shore guys
    United States7 months ago
  • Amazing Podcast and wonderful people!

    Tersh and Josh absolutely knocks it out of the park with their podcast! Every episode is packed with real value, practical insights, and genuine conversations that speak directly to home service pros and entrepreneurs alike. Their passion, experience, and heart for helping others shines through. Keep up the amazing work, you’re making a real impact!

    Apple Podcasts
    5
    Travis Mong
    United Statesa year ago
  • Jarrod

    These guys are the podcast wizards of not just automation, but leadership and business for home service companies in the US 🤘

    Apple Podcasts
    5
    Minuteman services
    United Statesa year ago
  • Game-Changing Insights for HVACR Professionals

    I’ve been following Service Business Mastery with Tersh and Josh, and they continue to impress with their forward-thinking content. Their recent focus on how AI is transforming the HVACR industry is a game-changer. They break down complex topics into actionable insights, making advanced technology accessible to contractors, business owners, and technicians alike.

    Tersh and Josh don’t just talk about AI as a buzzword; they show how it can be applied to improve service efficiency, enhance custome... more

    Apple Podcasts
    5
    Refrigeration Mentor
    Canadaa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise practical, real-world value and actionable takeaways.
Guests are top-tier and well-prepared, delivering high-quality insights.
Consistent production quality and engaging host chemistry are frequent positives.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Building a Trades Business Brand That Gets Real Results
Q: Should business owners build a personal brand?
Yes, there is significant value in a personal brand because a strong personal voice helps you stand out, build trust in your local community, and keep your business top of mind even as you scale. The key is authenticity and consistency, not flashy or inauthentic content.
Leadership Skills for Home Service Owners Who Want to Scale
Q: Shared sales goals with the team and whether to open up the books for transparency.
The hosts discuss varying philosophies: some believe in transparency to motivate and align, while others caution about sharing too detailed financials; the key is to use clear, goal-focused communication and tailor the level of openness to the culture and trust within the team.
AI Employee: How Home Service Businesses Are Scaling Without More Staff
Q: What are the practical ROI and monetization angles for these agents?
Agents can generate revenue by handling bookings, supporting memberships, and enabling outbound campaigns, reducing reliance on human CSRs while expanding capacity and calendar-fill potential.
AI Employee: How Home Service Businesses Are Scaling Without More Staff
Q: How does Podium build and customize these AI agents for different clients?
Podium uses a system called AI Studio where clients can customize how the agent responds, creating playbooks that reflect different scenarios (incoming, after hours, etc.), which the agent recalls and applies automatically.
AI Employee: How Home Service Businesses Are Scaling Without More Staff
Q: What exactly is an AI agent and how does it work in this context?
An AI agent is an AI model that can perform a set of tasks with sufficient context to complete them, moving beyond simple automation to handling multi-step processes like customer interactions, bookings, and data-driven outreach.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The show targets home-service business owners and managers across HVAC, plumbing, and electrical trades, focusing on practical growth through automation, AI, and data-driven marketing. Episodes consistently explore leadership, pricing, HR, and operations, with frequent conversations about AI tools, lead conversion, and customer experience. Notable strengths include a clear focus on actionable strategies, real-world guest experiences, and a strong emphasis on scaling while preserving service quality. This mix makes it particularly valuable for listeners seeking to modernize operations, improve lead-to-customer conversion, and adopt cutting-edge tech without losing the human touch.

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How many episodes of this podcast are there?

this podcast launched 6 years ago and published 484 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Christopher Hughes
2. Jeff Torello
3. Paul Redman
4. Eric (Eric, co-founder and CEO of Podium)
5. Ryan Fenn
6. Peter Murphy Lewis
7. Ari Meisel
8. Justin Deese

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