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Artwork for DEO's Growth Secrets for Dental Organizations

DEO's Growth Secrets for Dental Organizations

Emmet Scott - CEO, Growth Leader
Dental Practices
Dental Industry
Artificial Intelligence
AI In Dentistry
Dentistry
Patient Care
Revenue Cycle Management
Leadership
Dental Marketing
Digital Marketing
Private Equity
Patient Engagement
Dental Support Organizations
Videahealth
Patient Experience
Dental Practice Transition
Practice Management
AI Technology
Patient Growth
Education and Training

DEO's Growth Secrets for Dental Organizations is a dental business podcast for practice owners, operators, and dental group leaders looking to improve profitability, leadership, operations, and growth across single-location and multi-location dental practices. Whether you're running your first practice, expanding into multiple locations, or leading a growing dental organization, this show is built... more

PublishesWeeklyEpisodes286Founded9 years ago
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Artwork for DEO's Growth Secrets for Dental Organizations

Latest Episodes

What would you do if your best hygienist told you she's leaving for $5 more an hour down the street?

Leslie Espinola and Brooke Young return for episode two of DEO's HR series to tackle a shift every owner has felt since COVID: team members want a ... more

When a patient calls with a throbbing toothache, does your team say "come on in," or offer an opening ten days out? Jordin McEntire sits down with Clint Cowley, President of Urgent Smile, to talk about what happens when an emergency patient calls you... more

Are you still the one approving every PTO request, answering every staff question, and making every tough call?

Emmett Scott sits down with Dr. Keith Harrison, owner and CEO of Harrison Dental Group, who bought two more practices during COVID befor... more

Why is your best team member still typing insurance payments into your PMS by hand?

Jordin McEntire sits down with Max Shore, head of practice partnerships at Lassie, who grew up working in his mom's orthodontic office, watching the business side o... more

Key Facts

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Recent Guests

Clint Cowley
President of Urgent Smile with a fintech background
Urgent Smile
Episode: 285: Turn 40% of Emergency Patients Into Recurring Dental Practice Revenue
Keith Harrison
Owner and CEO of Harrison Dental Group
Harrison Dental Group
Episode: 284: Your Dental Practice Can't Grow Until You Build Leaders
Dr. Steve Broughton
Long-time DEO member, successful dentist and practice owner
Independent dental group owner
Episode: 281: 30 Years of Dental Practice Leadership Lessons for Lasting Growth
Danny Bessonov
CEO and founder of Avora, an AI ambient documentation and case acceptance platform
Avora
Episode: 280: How Dental Practices Save 45 Hours a Month on Clinical Notes
Bill Donato
Co-founder of dentalmarketing.com
dentalmarketing.com
Episode: 279: 3 Signals Driving Your Dental Practice's Google Rankings
Dr. Rachaele Carver
Board-certified biologic and naturopathic dentist; health coach; author and speaker
Carver Family Dentistry, North Adams, Massachusetts
Episode: 278: The Biologic Dentist Who Looks for the Root Cause of Every Cavity
Brannon McReef
Principal and CEO of McLerran & Associates
McLerran & Associates
Episode: 277: Why Growing Your Dental Practice Past $3 Million Shrinks Your Buyer Pool
Greg Brooks
Managing Director at Global Strategic
Global Strategic
Episode: 276: Booking 50% More Hygiene Visits With a Remote Team
Louis Chan
CEO of Kaylie AI
Kaylie AI
Episode: 274: Stop Wasting Your Front Desk's Time on the Wrong RCM Problems

Hosts

Emmet Scott
Host and co-founder/CEO of DEO; leads growth-focused discussions with operators and experts
Jordin McEntire
Host of DEO Growth Secrets Podcast; executive coach and DEO contributor

Reviews

4.4 out of 5 stars from 48 ratings
  • Great podcasts!

    One of the only podcasts of its kind. Highly recommended!!!

    Apple Podcasts
    5
    El Jefe Periodontist
    United States6 years ago
  • Awesome Podcast!

    I highly recommend DSO Secrets! Great informative content, shared by some great guests with experience in the industry!

    Apple Podcasts
    5
    Amanda_Michelle_
    United States6 years ago
  • Patient Experience

    I agree on the patient experience. It’s true, when you go to place like doctors office and you are not treated right you will not be wanting to return. You want to feel valued and cared for. Awesome job!

    Apple Podcasts
    5
    Yuri005
    United States8 years ago
  • Great Information!

    I love the transparency! I really appreciate that Emmet shares wisdom from his experiences with both success and struggle. This podcast has been very informative and thought provoking!

    Apple Podcasts
    5
    Jand2010
    United States9 years ago
  • Great insights

    Emmet does a great job sharing his secrets to success. As a young dentist looking to become an entrepreneur I’m trying to soak up as much business advice as I can and Emmet is a fountain of that knowledge.

    Apple Podcasts
    5
    Glamisgirl85
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Transparent discussions with real-world outcomes and numbers.
Great guest variety from operators to legal and tech experts.
Engaging, data-driven insights for dental growth and exits.

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Talking Points

Recent interactions between the hosts and their guests.

285: Turn 40% of Emergency Patients Into Recurring Dental Practice Revenue
Q: For the owners that are listening right now, if they want to start focusing on emergency patients, what should they start looking at first?
Cowley recommends checking that the practice has at least one genuine appointment opening per day and identifying what it offers that nearby practices do not, such as extended hours, weekend availability, or additional procedures.
285: Turn 40% of Emergency Patients Into Recurring Dental Practice Revenue
Q: Why do you feel like marketing is gambling for so many dental practice owners?
Cowley says marketing can feel like a black box when practices fail to track attribution and return on investment. He recommends measuring results, while distinguishing quick-return campaigns from longer-term investments such as brand building and SEO.
284: Your Dental Practice Can't Grow Until You Build Leaders
Q: What do you think is the next thing for you to retire from doing?
Harrison wants to stop making judgment calls on escalated patient and billing issues. Scott suggests recording the reasoning behind decisions, first reviewing team members' proposed choices, then letting them decide and report back in regular meetings.
284: Your Dental Practice Can't Grow Until You Build Leaders
Q: What are some things you would counsel yourself around knowing what you know now?
Harrison says he would have put systems in place sooner, delegated more effectively, and spent more time developing leaders rather than handling everything himself across the practices.
283: Your Dental Practice Can Post 100 Claims in 10 Seconds
Q: Who is a good fit for Lassie and who isn't?
Lassie works best for practices that want to keep revenue cycle in-house with a capable staff; it's not ideal for shops with no personnel to monitor the dashboard or submit claims, as human oversight remains important for full automation.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A growth-focused show for dental practice owners, operators, and multi-location leaders. Episodes center on scaling without sacrificing ownership or culture, covering topics like value-driven exits, M&A dynamics, RCM automation and AI, offshore staffing, governance, patient financing, and data-driven operations. Guests range from legal and financial experts to operators implementing scalable systems, technology platforms, and leadership development. The conversations tend to blend practical playbooks with real-world metrics, emphasizing centralized infrastructure, disciplined financials, and people-first leadership as keys to sustainable expansion and higher profitability.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Group Practice Accelerator
2. The Dentalpreneur Podcast w/ Dr. Mark Costes
3. The Dental CEO Podcast
4. Bulletproof Dental Practice
5. White Coat Investor Podcast

How many episodes of this podcast are there?

this podcast launched 9 years ago and published 286 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Clint Cowley
2. Keith Harrison
3. Dr. Steve Broughton
4. Danny Bessonov
5. Bill Donato
6. Dr. Rachaele Carver
7. Brannon McReef
8. Greg Brooks

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