CRM Rocks
Markus ErlandssonThe CRM Talk Show
| Publishes | Monthly | Episodes | 168 | Founded | 13 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||
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Latest Episodes
Em D’Arcy
Episode 166: Markus Erlandsson and Malin Martnes chatted with Em D’Arcy from Microsoft about the Copilot Agent Kit and how organizations can govern, monitor, and optimize their growing landscape of AI agents. Em starts by introducing the k... more
Jukka Niiranen
Episode 165: Markus Erlandsson chatted with Jukka Niiranen from Niiranen Advisory about one of the most challenging topics in the Microsoft ecosystem: licensing. Jukka starts by sharing how his interest in tracking Microsoft licensing... more
Kristine Risberg
Episode 164: Markus Erlandsson and Malin Martnes chatted with Kristine Risberg from CRMK about Dynamics 365 Contact Center and the future of customer service. Kristine starts by sharing how her background in service operations led h... more
Pauline Kolde
Episode 163: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from CRMK Deutschland about Customer Insights in 2026 and how the platform has evolved over the past two years. Pauline starts by discussing the transition to ... more
Steve Mordue
Episode 162: Markus Erlandsson and Malin Magnus chatted with Steve Mordue from Rapid Start about AI, agents, and the future of business applications. Steve starts by sharing his views on the shift from traditional apps to agent-driven e... more
Inge Magne Bruvik
Episode 161, Markus Erlandsson and Malin Mattnes talk with Inge Magne Bruvik, Microsoft MVP and founder of Brixia, about Dynamics 365 Business Central.
The conversation covers what Business Central is, how it compares to Finance &... more
Heidi Neuhauser
Kylie Kiser
Episode 160: Markus Erlandsson is joined by Heidi Neuhauser and Kylie Kiser to talk about how to manage your Dataverse storage. They start by explaining what Dataverse storage actually consists of and where to see your c... more
Laura Graham-Brown
Episode 159: Markus Erlandsson and Malin Martnes chatted with freelancing Laura Graham-Brown about Power BI for CRM folks. Laura starts explaining how Power BI fits in everywhere, and nowhere. In Power Platform, Laura explains how... more
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Frequently Asked Questions About CRM Rocks
What is CRM Rocks about and what kind of topics does it cover?
This show centers on the practical application of CRM, data, and the Microsoft Power Platform to modernize customer engagements. Episodes frequently explore Dynamics 365, Dataverse, AI copilots, governance, data quality, and real-world deployment patterns across CRM, ERP, and marketing workflows. Guests tend to be practitioners and subject-matter experts from leading technology organizations, consulting firms, and Microsoft-aligned communities, offering hands-on guidance, implementation tips, and architectural perspectives. A notable strength is the blend of deep technical detail with practical storytelling, including real-world adopter experiences, governance considerations, and cross-domain integration strategies that help listeners evalu... more
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How many listeners does CRM Rocks get?
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Which podcasts are similar to CRM Rocks?
These podcasts share a similar audience with CRM Rocks:
1. Power Platform Boost Podcast
2. The Diary Of A CEO with Steven Bartlett
How many episodes of CRM Rocks are there?
CRM Rocks launched 13 years ago and published 168 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on CRM Rocks?
Recent guests on CRM Rocks include:
1. Em D'Arcy
2. Jukka Niiranen
3. Kristine Risberg
4. Pauline Kolde
5. Steve Mordue
6. Inge Magne Bruvik
7. Heidi Neuhauser
8. Kylie Kiser
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.