Rephonic
Artwork for CRM Rocks
Dataverse
Power Platform
Power BI
Model Context Protocol
Dynamics 365 Project Operations
Finance and Operations
Microsoft Dynamics 365 Business Central
Copilot Studio
Azure Devops
Vibe Coding
Dynamics 365 For Finance and Supply Chain
Arctic Cloud Developer Challenge
Bulk Delete
Dynamics 365
Microsoft Copilot
Application Lifecycle Management
Norway
Oslo
Microsoft Fabric
Environment Management

The CRM Talk Show

PublishesMonthlyEpisodes164Founded13 years ago
Number of ListenersCategory
Technology

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Artwork for CRM Rocks

Latest Episodes

Steve Mordue

Episode 162: Markus Erlandsson and Malin Magnus chatted with Steve Mordue from Rapid Start about AI, agents, and the future of business applications. Steve starts by sharing his views on the shift from traditional apps to agent-driven e... more

Inge Magne Bruvik

Episode 161, Markus Erlandsson and Malin Mattnes talk with Inge Magne Bruvik, Microsoft MVP and founder of Brixia, about Dynamics 365 Business Central.

The conversation covers what Business Central is, how it compares to Finance &... more

Heidi Neuhauser

Kylie Kiser

Episode 160: Markus Erlandsson is joined by Heidi Neuhauser and Kylie Kiser to talk about how to manage your Dataverse storage. They start by explaining what Dataverse storage actually consists of and where to see your c... more

Laura Graham-Brown

Episode 159: Markus Erlandsson and Malin Martnes chatted with freelancing Laura Graham-Brown about Power BI for CRM folks. Laura starts explaining how Power BI fits in everywhere, and nowhere. In Power Platform, Laura explains how... more

Ulrikke Akerbæk

Episode 158: Markus Erlandsson and Malin Martnes chatted with Ulrikke Akerbæk from Itera about the Hackathon ACDC and how we can run our own hackathon. Ulrikke starts by explaining how she likes starting new projects and getting to l... more

Johan Persson

Episode 157: Markus Erlandsson and Malin Martnes chatted with Johan Persson from the Engage group, about what we who work with Power Platform need to know about Finance and Operations. We start by talking about what it’s called and how... more

Nathan Sweeney

Episode 156: Markus Erlandsson and Malin Martnes chatted with Nathan Sweeney from KPMG, about vibe coding. Nathan starts by describing what vibe coding is and some of the tools you can use to generate code. He then explains the vibe c... more

Joe Griffin

Episode 155: Markus Erlandsson and Malin Martnes chatted with Joe Griffin from proMX UK, about Project Operations and what you can do with the application. Joe starts by giving us an introduction and then digs into the integrations with ... more

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Recent Guests

Inge Magne Bruvik
Business Central expert, MVP
Brixia
Episode: Business Central for CRM Folks with Inge Magne Bruvik
Heidi Neuhauser
Vice President at Rehance; Microsoft MVP in Customer Engagement and Power Automate
Rehance
Episode: Manage Dataverse storage with Heidi Neuhauser and Kylie Kiser
Kylie Kiser
Independent consultant; Microsoft Business Applications MVP
Episode: Manage Dataverse storage with Heidi Neuhauser and Kylie Kiser
Laura Graham-Brown
Power BI consultant and freelancer discussed in episode
Freelancer
Episode: Power BI for CRM folks with Laura Graham-Brown
Ulrikke Akerbæk
Guest discussing hackathons and ACDC
Itera
Episode: Running a Hackathon with Ulrikke Akerbæk
Johan Persson
Senior Technical Specialist at Engage Group, ERP/Infrastructure expert
Engage Group
Episode: Finance and Operations for Power Platform
Nathan Sweeney
Microsoft AI lead for KPMG in the UK
KPMG UK
Episode: Vibe Coding with Nathan Sweeney
Joe Griffin
Lead, proMX UK; Microsoft MVP
proMX
Episode: Project Operations with Joe Griffin
Julie Yack
CEO of Colorado Technology Consultants; founder of 365 Training; MVP
Colorado Technology Consultants
Episode: My First Day of Power Platform with Julie Yack

Hosts

Markus Erlandsson
Host of CRM Rocks; frequent guest presenter on CRM and Power Platform topics.
Malin Martnes
Co-host and core host; covers enterprise CRM and Power Platform discussions.

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Talking Points

Recent interactions between the hosts and their guests.

Finance and Operations for Power Platform
Q: Why should a Power Platform or CRM professional care about Finance and Operations?
Because F&O and CRM share data and processes through Dataverse and the Power Platform, understanding the F&O data model, synchronization methods (dual write vs. virtual entities), and licensing implications helps ensure reliable integrations and correct business logic across the whole system.
Power BI for CRM folks with Laura Graham-Brown
Q: Where can listeners go to learn more about Power BI?
Laura highlights her Hatful of Data blog and YouTube channel, recommends SQLBI for deep DAX training, and points to Guy in a Cube and the broader data community for practical tutorials and best practices.
Power BI for CRM folks with Laura Graham-Brown
Q: Where does Power BI fit in the Power Platform today?
Power BI sits within the Power Platform but acts more as a data presentation and reporting layer than a core app builder; it integrates with DataVerse and other data sources, while remaining a separate but connected product with its own licensing and ecosystem dynamics.
Power BI for CRM folks with Laura Graham-Brown
Q: What would you say Power BI is today?
Power BI is a central tool inside the Microsoft ecosystem for presenting data and transforming data into useful, shareable reports, often positioned as part of the broader Power Platform family but with its own data-verse connectivity and reporting strengths.

Audience Metrics

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Listeners per Episode
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Frequently Asked Questions About CRM Rocks

What is CRM Rocks about and what kind of topics does it cover?

- This show consistently centers on practical, enterprise-focused topics around CRM, Power Platform, and the broader Microsoft ecosystem. Episodes frequently explore how to connect ERP/CRM tools (like Dynamics 365, Business Central, and F&O) with data platforms (Dataverse, Power BI) and development tooling (ALM, Copilot Studio, Azure DevOps). Guests are often technical experts, MVPs, or consultants sharing actionable guidance, licensing nuances, deployment patterns, and real-world case studies. A standout pattern is the emphasis on governance, security, and scalable architecture for large organizations, along with hands-on tips for optimizing storage, data synchronization, and end-to-end workflows. The format tends to mix deep-dive technica... more

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2. Genstart

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What guests have appeared on CRM Rocks?

Recent guests on CRM Rocks include:

1. Inge Magne Bruvik
2. Heidi Neuhauser
3. Kylie Kiser
4. Laura Graham-Brown
5. Ulrikke Akerbæk
6. Johan Persson
7. Nathan Sweeney
8. Joe Griffin

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