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Artwork for Banking Reinvented

Banking Reinvented

Backbase
Artificial Intelligence
Backbase
Customer Experience
Embedded Finance
Wealth Management
Banking
Africa
Private Banking
Lloyds Banking Group
Mergers and Acquisitions (M&A) In Banking
Core Modernization
Hybrid Advisory
BDO Unibank
Faster Payments
ASEAN
Artificial Intelligence In Banking
Investment Banking
Core Banking
Woodhurst
Banking Industry

In the weekly “Banking Reinvented” podcast, host Tim Rutten welcomes senior executive changemakers from around the globe, unpacking what works and what doesn’t. You’ll learn how banks can harness the power of AI to drive remarkable growth while setting themselves free from their legacy systems, clunky processes, and status-quo thinking. Tune in each week to get valuable insights into the future of... more

PublishesWeeklyEpisodes107Founded2 years ago
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Artwork for Banking Reinvented

Latest Episodes

After more than two decades inside established banks, Fatbardha Rino founded JetBank - Albania's first fully licensed digital bank - to build what she had always believed banking could be.

In this episode of Banking Reinvented, host Tim Rutten sits... more

Theodora Lau spent 20 years in telecom and tech before turning her focus to the well-being of consumers at the intersection of technology and money. She is the founder of Unconventional Ventures and author of Banking on Artificial Intelligence, and s... more

Pedro Bizarro has spent 15 years building the AI systems banks use to make real-time decisions on billions of transactions. As Co-Founder and Chief Science Officer at Feedzai, he has seen what responsible AI requires.

In this episode of Banking Rein... more

The credit union sector is consolidating quickly. In the United States alone, a sector that once counted over 20,000 institutions has shrunk to around 4,000. In Canada, the number has fallen below 300.

In this episode of Banking Reinvented, recorde... more

Season 2 Episode 2 of Banking Reinvented steps into a world where client bases are smaller, relationships run deeper, and every interaction carries more weight - investment banking.

Host Amjad Ramahi sits down with Fatima Mansoor, Head of Client Rel... more

Suresh Balaji, Group CMO of Lloyds Banking Group, joins Banking Reinvented to unpack what it really takes to run a fintech transformation at the UK’s largest digital bank. The conversation covers restructuring a 250-year-old bank into agile cross-fun... more

This episode of Banking Reinvented captures a panel from a recent Backbase event. The conversation brought together three practitioners with very different points of view on what modernization looks like inside a bank today.

Eugene Denny, Principal ... more

Private banks and wealth managers have been paying a fragmentation tax for over a decade. Relationship managers toggle across five systems just to prepare for a single client meeting. Annual reviews feel like initial intakes. Investment proposals go ... more

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Recent Guests

Fatima Mansoor
Head of Client Relations at SICO
SICO
Episode: High-touch, high-stakes: rethinking client relations in investment banking with Fatima Mansoor
Suresh Balaji
Group Chief Marketing Officer, Lloyds Banking Group
Lloyds Banking Group
Episode: The UK's largest fintech transformation with Lloyds Banking Group's Suresh Balaji
Eugene Denny
Executive from Endava discussing modernization in banking
Endava
Episode: Rethinking banking modernization: navigating complexity and unlocking growth, with Eugene Denny, Lila Canaj and Illia Dragan
Lila Canaj
Chief Retail Business Officer at Tirana Bank
Tirana Bank
Episode: Rethinking banking modernization: navigating complexity and unlocking growth, with Eugene Denny, Lila Canaj and Illia Dragan
Illia Dragan
Chief Product Officer at Salt Edge
Salt Edge
Episode: Rethinking banking modernization: navigating complexity and unlocking growth, with Eugene Denny, Lila Canaj and Illia Dragan
Jules Bordat
Executive in wealth management and AI strategy contributor
Episode: From fragmented to unified: making AI work in wealth & private banking with Jules Bordat
Dharmesh Mistry
Industry veteran; runs Vision 20/20 Consulting
Vision 20/20 Consulting
Episode: Hollowing out the core: the case for an AI-native operating model, with Dharmesh Mistry
Wessel Oosthuizen
Co-lead of the AWS AI and Data team for Deloitte Africa
Deloitte Africa
Episode: Banks must redesign operations and jobs, not just deploy AI, with Wessel Oosthuizen from Deloitte
Marcus Martinez
Episode: Separating hype from reality of AI in banking, with Marcus Martinez, Kanishka Bhattacharya, and Dave Murphy

Host

Tim Rutten
Host of Banking Reinvented

Top Business Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Inside the new private client model: AI, advisors, and unified wealth
Q: Tell us what insight led to launching the Private Client Group at Western Alliance Bank and what early lessons you've learned.
The idea came from recognizing a long-standing, high-touch service model across multiple business lines, now formalized to scale and unify the client experience. Early lessons emphasize the value of treating clients holistically, leveraging existing relationships, and expanding from pockets to a bank-wide, concierge approach without compromising individualized service.
Banking beyond borders: Strategy&’s Michał Kurowski on the future of embedded finance
Q: What should banks do to get ready for embedded finance at large?
PwC and Strategy& propose four priorities: redefine value by choosing the ecosystem role, modernize the tech stack with API-first architectures, foster an entrepreneurial culture to collaborate with external partners, and manage risks inherent in open ecosystems and data sharing.
Banking beyond borders: Strategy&’s Michał Kurowski on the future of embedded finance
Q: What are the most promising use cases today for embedded finance?
Use cases span BNPL at checkout, embedded wallets, loyalty-linked financing, mobility payments (e.g., in-app tolls and driver debit cards), healthcare financing, SME ERP-integrated financing, and real estate/mortgage pre-approvals, with BNPL often serving as the leading entry point.
Asian banking’s wake-up call: talking AI, trust, and ecosystems with Chinabank’s Doc Jay Sabido
Q: What's top of mind for you as a leader right now?
Growth and AI are at the forefront, with a focus on how to balance speed to market, security, and customer trust while leveraging partnerships and ecosystems to unlock scalable, responsible growth.
From deterministic models to autonomous intelligence: Swarm Dynamics’ Sam Ahmed on AI’s banking revolution
Q: You published an article about two big AI risks—monopolization and job impact. Where do you stand today on that thinking?
The big risks persist: a few powerful tech players dominate data, compute, and talent, which can crowd out startups, and AI solutions tend to be expensive, risking job displacement at the base of the hierarchy unless there is upskilling and governance; two potential mitigations are broader deployment across management levels and considering government policy to curb overconcentration.

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Frequently Asked Questions About Banking Reinvented

What is Banking Reinvented about and what kind of topics does it cover?

This show centers on how banks can transform through AI, modernize core systems, and redesign operating models without losing the human touch customers expect. Episodes frequently feature senior banking executives and technology leaders discussing real-world modernization journeys, practical AI use cases, data governance, and governance models for responsible AI adoption. Listeners can expect insights on customer experience, digital onboarding, M&A and platform strategy, and the tension between rapid innovation and prudent risk management. A notable throughline is the emphasis on human-centered design—balancing automation with empathy, trust, and relationship management—alongside architecture-led transformation and cross-functional change m... more

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Which podcasts are similar to Banking Reinvented?

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1. Odd Lots
2. The McKinsey Podcast
3. The AI Daily Brief: Artificial Intelligence News and Analysis
4. HBR IdeaCast
5. WSJ What’s News

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Banking Reinvented launched 2 years ago and published 107 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Banking Reinvented?

Recent guests on Banking Reinvented include:

1. Fatima Mansoor
2. Suresh Balaji
3. Eugene Denny
4. Lila Canaj
5. Illia Dragan
6. Jules Bordat
7. Dharmesh Mistry
8. Wessel Oosthuizen

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