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Artwork for All Business. No Boundaries. The DHL Supply Chain Podcast

All Business. No Boundaries. The DHL Supply Chain Podcast

DHL Supply Chain
DHL Supply Chain
E-Commerce
Supply Chain Management
DHL
Automation
Sustainability
Covid-19
The Honey Pot Company
Carhartt
Internship Program
Innovation
Customer Experience
Scotts Miracle-Gro Company
Figs
Ohio Liquor
Cox Automotive
Transportation Management System
Tire Logistics
CES 2025
Logistics

Welcome to All Business. No Boundaries., a collection of supply chain stories by DHL Supply Chain, the North American leader in contract logistics. This is a place for in-depth discussions on the supply chain challenges keeping you up at night. We’re breaking beyond the boundaries that are limiting your supply chain.

PublishesMonthlyEpisodes65Founded6 years ago
Number of ListenersCategory
Business

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Artwork for All Business. No Boundaries. The DHL Supply Chain Podcast

Latest Episodes

In this episode, join Lorraine Terry, Vice President, JobsOhio Beverage System and Jason Bailey, VP Business Development, Retail, DHL Supply Chain, as we explore our partnership, Ohio Liquor's new distribution move and having a customer- centricity m... more

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In this episode, join Jonathan Tam, Chief Operating Officer, FIGS, and Paige VanFossen, Vice President of Operations, eCommerce, DHL Supply Chain as we explore the rapid rise of FIGS, how they’re reshaping the healthcare apparel industry, the innovat... more

YouTube

In this episode, join David Huskisson, Head of Enterprise Transformation and Logan Potere, Director of Supply Chain Transformation and Logistics at The Scotts Miracle-Gro Company as they discuss how the 156-year-old company is leading the transformat... more

YouTube

In this episode, join Martin “Marty” Duff, SVP, Supply Chain and Operations, YETI, Andries Retief, Chief Development Officer, DHL Supply Chain and Mark Smith, SVP, Operations, Consumer, DHL Supply Chain as they dive into building customer loyalty and... more

YouTube

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Recent Guests

Lorraine Terry
Vice President, JobsOhio Beverage System
Ohio Liquor
Episode: Customer Experience Straight Up: How Ohio Liquor and DHL Deliver Excellence
Jason Bailey
Vice President of Business Development for DHL Retail, part of the DHL Supply Chain team
DHL Supply Chain
Episode: Customer Experience Straight Up: How Ohio Liquor and DHL Deliver Excellence
Jonathan Tam
COO, FIGS
FIGS
Episode: Stitching Speed & Scale: How FIGS Built an Agile Supply Chain with DHL
Paige VanFossen
Vice President of Operations
DHL Supply Chain
Episode: Stitching Speed & Scale: How FIGS Built an Agile Supply Chain with DHL
Logan Potere
Head of Transformation, Scotts Miracle-Gro
Scotts Miracle-Gro
Episode: From Soil to Strategy: Inside The Transformation Shaping the Future of The Scotts Miracle-Gro Company
Tony Gariety
Vice President of Distribution Operations at Carhartt
Carhartt
Episode: From Warehouse to Workwear: Carhartt’s Strategic Supply Chain Evolution
Justin Kastman
Senior Director of Operations at DHL Supply Chain
DHL Supply Chain
Episode: From Warehouse to Workwear: Carhartt’s Strategic Supply Chain Evolution
Michelle Lapino
Chief Operating Officer at The Honey Pot Company
The Honey Pot Company
Episode: From Vision to Reality: The Honey Pot’s Path to Expansion
Meagan Cimino
Senior Director of Business Development at DHL Supply Chain
DHL Supply Chain
Episode: From Vision to Reality: The Honey Pot’s Path to Expansion

Host

Will Haywood
Host of All Business. No Boundaries.

Reviews

5.0 out of 5 stars from 59 ratings
  • Really like getting a view from some of our leaders perspective. More than your normal media promo.

    Audible
    5
    thekings5166
    United States2 years ago
  • Information

    Really like getting a view from some of our leaders perspective. More than your normal media promo.

    Audible
    5
    thekings5166
    United States2 years ago
  • Talent + Technology

    Engaging interviews that provide insight into DHL, its customers & supply chain trends.

    Anyone interested in business will enjoy this podcast.

    Apple Podcasts
    5
    Nesorneb
    United States3 years ago
  • Perfect!

    I am so grateful to be a part of this innovative company. A must-listen series for sure!

    Apple Podcasts
    5
    thgbjnnfbb
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Great interviews with industry leaders and practical supply chain takeaways.
Engaging interviews that provide insight into DHL, its customers & supply chain trends.
A must-listen series for sure, part of an innovative company.

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Talking Points

Recent interactions between the hosts and their guests.

Customer Experience Straight Up: How Ohio Liquor and DHL Deliver Excellence
Q: How do you balance KPIs like availability, speed, accuracy, and assortment to serve both stores and end customers?
The team emphasizes on-time delivery, precise inventory tracking, and fast, responsive resolution through dedicated field ops and a 7-to-10 PM service center to support stores, ensuring alignment with retailer needs and end-user satisfaction.
Customer Experience Straight Up: How Ohio Liquor and DHL Deliver Excellence
Q: What were the catalysts for the DC move and how did DHL support that expansion?
DHL helped assess space efficiency, recommended a larger space to accommodate growth, and managed a smooth move without loss or breakage, enabling a scalable footprint for future growth.
Customer Experience Straight Up: How Ohio Liquor and DHL Deliver Excellence
Q: What does it mean operationally to run in a control state, and how does that impact your distribution strategy in Ohio?
Ohio Liquor controls revenue and distribution for high-proof spirits, guiding store locations and product availability, which shapes a tightly coordinated supply chain with a focus on efficient, reliable on-time delivery and inventory control.
2026: The Year Ahead with DHL Supply Chain CEO Mark Kunar
Q: How do you see the business overall this year, and what are your anticipations for 2026?
Kunar mentioned that while this year's volumes were lighter, he anticipates similar volumes for 2026 as previous years.
2026: The Year Ahead with DHL Supply Chain CEO Mark Kunar
Q: Why is logistics industry one of the bigger targeted industries for cyber attacks?
Kunar explained that the logistics industry has a large number of connections with end consumers, creating vulnerability points.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

This show centers on real-world supply chain challenges and the partnerships that solve them. Across episodes, conversations explore operational excellence, automation, data-driven decision making, and the evolving role of e-commerce, returns, and sustainability in logistics. Guests range from brand leaders to logistics providers, sharing actionable strategies, lessons from major deployments, and how collaborations drive faster time-to-market, stronger customer experiences, and cost efficiencies. A standout thread is the emphasis on aligning partners to meet changing market needs, with technology and innovative processes fueling improvements. These elements likely appeal to senior logistics and operations professionals seeking practical, en... more

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Lorraine Terry
2. Jason Bailey
3. Jonathan Tam
4. Paige VanFossen
5. Logan Potere
6. Tony Gariety
7. Justin Kastman
8. Michelle Lapino

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