TOPcast
TOPdeskOur people make the difference! TOPcast episodes feature experts and peers in the IT Service Management world to share new trends, insights and best practices. Powered by TOPdesk, your guides to service excellence!
| Publishes | Twice monthly | Episodes | 21 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | TechnologyManagementBusiness | ||||
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Latest Episodes
Chances are, if you’re Canadian, you’ve heard of – or owned something from – Roots.
Over the past few years, TOPdesk Canada has helped Roots streamline processes within their IT department, implementing the ESM software to help with their service de... more
For our final episode of the season we are joined by TOPdesk co-founder and CEO, Wolter Smit. Wolter takes us through the highlights of his journey with TOPdesk thus far, sharing some captivating insights along the way. Given the evolution of technol... more
Knowledge is Key - In this episode we hear from TOPdesk Consultant Hannah Price, as she sheds some light on the importance of Knowledge Sharing and KCS. In addition to our wonderful guest, TOPcast team member Anushi stands in as guest host for this e... more
Implementing a new Service Desk in the middle of a global pandemic is no easy task. Tune in to hear from Laurie at Agricultural Financial Services Corporation (AFSC) to learn about some tips and tricks to move away from using the service software as ... more
As a manager you have probably found yourself wondering how to keep the office culture alive amidst virtual meetings. Is it enough to create online coffee chats, and other watercooler style meetings? Tune into this weeks' episode to hear the lived ex... more
In this episode, we cover the trials and tribulations of managing assets remotely. With guest Nick Alston, a TOPdesk Account Manager, we discuss the ways many organizations have maneuvered asset management over the past year. Tune in to hear reflecti... more
In this episode we sit down with Tom Wearing from London District Catholic School Board to discuss his experience within the IT industry and TOPdesk. Tom walks us through his journey with TOPdesk, pointing out key tips and tricks that have been succe... more
Collaboration is more than just working together. In Episode 3 we hear from Michiel Otting, with over 20 years of experience in the field helping organizations add value to their service departments, he has some insights to share on how to excel coll... more
Key Facts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #21 |  Switzerland/Business/Management |
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About TOPcast
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What are the audience demographics for TOPcast?
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How many subscribers and views does TOPcast have?
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How many episodes of TOPcast are there?
TOPcast launched 6 years ago and published 21 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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