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The MSDW Podcast

MSDynamicsWorld.com
Microsoft
Artificial Intelligence
Business Central
AP Automation
Microsoft Dynamics 365 Business Central
Dynamics 365
Mekorma
Accounts Payable
Microsoft Dynamics 365
Observability
Dynamics 365 Finance and Supply Chain Management
Microsoft Dynamics
Signup Software
E-Invoicing
Community Summit North America 2025
User Security Governance
Copilot
Dynamics 365 Finance & Supply Chain Management
Truvio
Loveable

The MSDW Podcast dives into the latest news and events in the Microsoft Dynamics ERP and CRM community. Produced by the editors of MSDynamicsWorld.com, the podcast features interviews and discussions on the latest issues confronting Dynamics AX, GP, NAV, and CRM users and professionals.

PublishesWeeklyEpisodes100Founded10 years ago
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Artwork for The MSDW Podcast

Latest Episodes

This episode is sponsored by Plauti.

The tech world's focus on AI and agents has helped illuminate a longstanding question for Dynamics 365 CE customers - how strong is the data underlying your CRM?

As the pressure to embrace AI and agents grows,... more

This episode is sponsored by Mekorma.

ERP implementations and AP automation initiatives are well-known for introducing meaningful change into organizations. Veterans of ERP consulting learn quickly that change management is easy fto minimize during... more

Long-running Microsoft Dynamics 365 Business Central environments are at risk for becoming complicated and causing pain for users. But don't rush to blame such issues on bad decisions or mistakes. A BC system can easily accumulate a mix of inefficien... more

EPPC 2026 begins soon, and MSDW is a media partner of the event with on-site coverage planned. To prepare, we talked to one speaker who will be presenting two sessions at the event, Microsoft MVP Sean Astrakhan.

Sean tells us about his two session... more

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Recent Guests

Brendan Coffey
Director of Revenue at Mekorma
Mekorma
Episode: How AP teams AP teams adapt to change
Don Addison
Senior lecturer at University of Georgia, Terry College of Business; former SVP at Bank of America
University of Georgia, Mekorma (via guest appearance)
Episode: How AP teams AP teams adapt to change
Cynthia Priebe
Microsoft MVP for Business Applications Business Central
Microsoft MVP for Business Applications Business Central
Episode: Keeping Your Dynamics 365 Business Central System Healthy Over Time
Cari Corozza
Microsoft MVP with accounting background
Microsoft MVP for Business Applications
Episode: Keeping Your Dynamics 365 Business Central System Healthy Over Time
Sean Astrakhan
Microsoft MVP; presenter at EPPC 2026
Microsoft MVP
Episode: Previewing EPPC 2026 with Sean Astrakhan
David Buggy
Vice President, Velosio; leads customer engagement and power platform
Velosio
Episode: How Microsoft Partners are advancing their Copilot and AI Agent Offerings
Steve Mordue
CEO of RapidStart and ForceWorks; AI entrepreneur
RapidStart, ForceWorks
Episode: Autonomous agents and AI priorities, with Steve Mordue
Carolyn Norton
Cloud Practice Director, Velosio
Velosio
Episode: New guidance on modernizing legacy systems, with Velosio
Brian Williams
Cloud Solutions Specialist, Velosio
Velosio
Episode: New guidance on modernizing legacy systems, with Velosio

Host

Jason Gumpert
Host with long-running role at MSDynamicsWorld.com; editor and primary host for MSDW Podcast.

Reviews

4.7 out of 5 stars from 15 ratings
  • Well done show

    Usually well prepared talks and conversations. Relevant topics with lots of information

    Apple Podcasts
    5
    maximn1384
    Canada6 years ago
  • Great show

    I have found the coverage to be not only current but very informative from trends and opportunities point of view.

    Apple Podcasts
    5
    GlobalCompe
    Canada8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guest lineup and content quality are consistently strong.
Well-prepared discussions with relevant topics and actionable information.
Coverage is current and insightful for trends and opportunities.

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Talking Points

Recent interactions between the hosts and their guests.

Preparing for Licensing Enforcement in D365 Finance & Supply Chain Management, with XPLUS
Q: How might observability and AI influence licensing in the future?
Observability can turn user observations into actual duties and roles, enabling dynamic licensing aligned with real usage and tasks. AI agents may reduce the number of human users required for certain processes, potentially altering licensing needs and introducing new models like co-pilots and token-based usage in the long term.
Preparing for Licensing Enforcement in D365 Finance & Supply Chain Management, with XPLUS
Q: What role do partners play in the new licensing landscape, and what actions should they take now?
Partners should help customers perform a proper license alignment using PPAC, focusing on the 20% of most common roles to capture ~80% of savings. They should enable and guide customers through User Security Governance, assist with upgrading security roles, and use FastTrack/TechNet resources to become proficient in role-based security and license optimization.
Preparing for Licensing Enforcement in D365 Finance & Supply Chain Management, with XPLUS
Q: What has changed between Ax 2012 and the Dynamics 365 licensing models, and how will this affect customers planning migrations or upgrades?
Licensing enforcement now provides Microsoft with visibility into exact license requirements, making it harder to under- or over-allocate licenses. Customers upgrading from AX 2012 must rethink security access rights, rebuild roles, and map users to licenses using new governance tools (USG/1043). The process is more transparent and potentially more costly if licenses aren't aligned to actual usage, so early assessment and partner-led optimization are essential.
How Microsoft Partners are advancing their Copilot and AI Agent Offerings
Q: How should partners structure their offering to scale beyond pilots?
Begin with a structured stack: readiness assessment, pilot with a defined use case, layered managed adoption services, and then Copilot Studio custom agents. Package these into ready-to-sell campaigns and use case-based accelerators to quickly land on client value and revenue.
How Microsoft Partners are advancing their Copilot and AI Agent Offerings
Q: Where do you see the biggest opportunities for partners in the Copilot and AI agent space right now?
The biggest opportunities lie in monetizing the deployment journey—from readiness assessments and pilots to managed adoption and custom agents—while moving toward value-based pricing and outcome-based engagements that align price with measurable business impact.

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Frequently Asked Questions About The MSDW Podcast

What is The MSDW Podcast about and what kind of topics does it cover?

The show centers on deep-dives into the Microsoft Dynamics ERP/CRM ecosystem, with frequent focus on Dynamics 365 implementations, partner ecosystems, and AI-enabled workflows. Episodes commonly cover product updates, modernization strategies, governance and security, integration patterns, and practical practitioner experiences from consultants, developers, and vendor partners. Notable strengths include actionable guidance for real-world deployments, a strong emphasis on community events and partner enablement, and candid debates about cost, licensing, and strategic direction around AI and automation in the Dynamics space. The mix of technical how-tos, market trends, and event previews makes it a valuable resource for Dynamics practitioners... more

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These podcasts share a similar audience with The MSDW Podcast:

1. The Diary Of A CEO with Steven Bartlett

How many episodes of The MSDW Podcast are there?

The MSDW Podcast launched 10 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The MSDW Podcast?

Recent guests on The MSDW Podcast include:

1. Brendan Coffey
2. Don Addison
3. Cynthia Priebe
4. Cari Corozza
5. Sean Astrakhan
6. David Buggy
7. Steve Mordue
8. Carolyn Norton

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