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The Marketing Playbook with Mark Friedman

Mark Friedman
E-Commerce
Artificial Intelligence
Digital Marketing
Customer Experience
Retail Marketing
Consumer Behavior
Path2response
Joe Milano
David's Bridal
Customer Retention
Direct Marketing
Marketing
Klaviyo
Loyalty Programs
Entrepreneurship
Retail AI Council
Tapestry
AI In Marketing
Customer Centricity
Analytics

Mark Friedman knows direct-to-consumer marketing. The 30+ year industry veteran has served as the President of eCommerce at Steve Madden, Chief Marketing Officer of Brooks Brothers, mentor to dozens of startups, and even youth sports coach. You'll take away 3 fundamental tips every episode to help your team knock it out of the park, and draw up strategies for digital marketing, eCommerce, customer... more

PublishesTwice monthlyEpisodes147Founded6 years ago
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BusinessMarketing

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Artwork for The Marketing Playbook

Latest Episodes

Jeremy Horowitz, the Managing Partner of Because Ventures and CEO of CoCo AI, adds his page to the Marketing Playbook. Hear how to differentiate your brand, how to use AI as an efficiency tool, why business owners make the best business buyers, what ... more

Kevin Ertell, the Author of The Strategy Trap, adds his page to the Marketing Playbook. Hear why strategy without execution is just a plan, why co-creation beats top-down mandates every time, how to aim for 70% alignment with 100% commitment, how to ... more

YouTube

Stacey Warshaw, the Head of Ecommerce & Digital Marketing at LoveShackFancy, adds her page to the Marketing Playbook. Hear why you should say "yes" often early in your career, how to balance brand marketing & performance marketing, how the future wil... more

YouTube

Matt Ezyk, the Senior Director of Engineering, eCommerce at Hanna Andersson, adds his page to the Marketing Playbook. Hear why the future of eCommerce is flexible, why great partners solve problems, why data is still everything, Matt's learnings from... more

YouTube

Key Facts

Accepts Guests
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Recent Guests

Kevin Ertell
Author of The Strategy Trap; founder of Mystere Advisory; former SVP at Tower Records, Borders, Nike
Mystere Advisory
Episode: Kevin Ertell - Author of The Strategy Trap
Stacey Warshaw
Head of Ecommerce & Digital Marketing at LoveShackFancy
LoveShackFancy
Episode: Stacey Warshaw - Head of Ecommerce & Digital Marketing at LoveShackFancy
Matt Ezyk
Head of e-commerce engineering at Hanna Andersson
Hanna Andersson
Episode: Matt Ezyk - Senior Director of Engineering, eCommerce at Hanna Andersson
Michael Allan
General Manager at Quince; consumer executive with experience in retail, e-commerce, and strategy
Quince
Episode: Michael Allan - GM at Quince
Gillian Bell
Chief Revenue and Growth Officer at Comfrt
Comfrt
Episode: Gillian Bell - Chief Revenue & Growth Officer of Comfrt
Katy Mimari
Founder & CEO of Caden Lane
Caden Lane
Episode: Katy Mimari - Founder & CEO of Caden Lane
Scott Silverman
Co-founder of CommerceNext; former leader at shop.org; co-creator of Cyber Monday
CommerceNext
Episode: Scott Silverman - Co-Founder of CommerceNext
Al Doan
Founder of Missouri Star Quilt Company
Missouri Star Quilt Company
Episode: Al Doan - Co-Founder of Missouri Star Quilt Company
Laurie Steinmetz
Founder of The MOOBment podcast
The MOOBment
Episode: Laurie Steinmetz - Founder & Host of The MOOBment

Host

Mark Friedman
Host of The Marketing Playbook; long-time marketing leader with deep experience in eCommerce and brand marketing.

Reviews

4.9 out of 5 stars from 77 ratings
  • Mark is a super star, great guests

    His guests are a who’s who of Ecom today, add this pod to your rotation, you won’t regret it

    Apple Podcasts
    5
    Jason Nyhus
    United Statesa year ago
  • Great Listen! Insightful and Real for any Industry and Professional

    Mark’s expertise and engaging interview style bring practical advice to life, with actionable tips to drive success in varying industries and walks of life, making it applicable to any situation, strategy, and challenge a business or person may be facing. As a marketing and ecommerce leader this podcast stands out for its insightful exploration of effective marketing strategies and real-world applications, making it a valuable resource and a great listen!

    Apple Podcasts
    5
    Thomas De Stio
    United States2 years ago
  • Ken Pilot

    Always enjoyable and great content!

    Apple Podcasts
    5
    pilotfamilyy
    United States3 years ago
  • Great interview!

    The Marketing Playbook has given me so many great insights about business and marketing. The Gary Vee interview was particularly interesting to me because of Gary’s connections to New Jersey and baseball cards! Way to go Mark!

    Apple Podcasts
    5
    MojoFan1
    United States3 years ago
  • Ready, Set, Hike! 🏈

    It’s obvious Mark puts extraordinary effort into every single episode of The Marketing Playbook. What makes this show a true standout is the quality of the guests, the stories they tell, and the actionable tactics they bring to the table. Mark finds speakers that truly care about being the best of the best in DTC marketing, and each guest shares insights that only a true practitioner can unearth. Don't miss it!

    Apple Podcasts
    5
    ASobering
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Fans note the interview style as engaging and the content as highly applicable to real-world marketing.”
Episodes are described as insightful, practical, and well-structured with concise 2-minute drills and 3 takeaways.
Listeners praise the host for bringing top-tier guests and actionable takeaways.

Talking Points

Recent interactions between the hosts and their guests.

Michael Allan - GM at Quince
Q: What was the approach to scaling Rugs USA via private equity and marketplaces like Amazon?
Start with foundational channel capabilities, then scale through disciplined, data-driven management of P&L, and leverage the private equity environment to accelerate decision speed and top-line growth while aligning incentives.
Michael Allan - GM at Quince
Q: How did you transition from consulting to brand operating roles, and what was the hardest adjustment?
The shift demanded unlearning some of the rigorous consulting approach and embracing faster, decision-driven execution with accountability for results, while still grounding moves in data and stakeholder perspectives.
Kevin Ertell - Author of The Strategy Trap
Q: What came first, the start of your consulting business or the book?
The consulting work began first, with blogging and advisory work, and eventually led to writing The Strategy Trap to clarify thinking and provide a structured guide.
Avi Moskowitz - Co-Founder & CEO of PrettyDamnQuick (PDQ)
Q: Where did the ideas come from and how do you evaluate market voids?
Ideas come from observing pain points in real customer journeys, partnering with people who share a merchant-first mindset, and spending substantial time understanding the problem before starting a venture.
Matt Ezyk - Senior Director of Engineering, eCommerce at Hanna Andersson
Q: What is your view on AI's role in day-to-day operations today?
AI is useful for learning and testing, but its effectiveness hinges on a reliable data layer and clean, unified data; without trusted data, AI tools can't deliver meaningful improvements.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About The Marketing Playbook

What is The Marketing Playbook about and what kind of topics does it cover?

This show centers on direct-to-consumer marketing, eCommerce, and data-driven growth, featuring leaders from retail, fashion, tech, and services who share practical, monetizable strategies. Episodes frequently explore brand storytelling, customer engagement, AI in marketing, and the evolving consumer landscape—often with real-world anecdotes and takeaways you can apply quickly. A standout is the consistent emphasis on actionable tactics, cross-functional perspectives, and lessons from senior marketers and founders across industries.

Where can I find podcast stats for The Marketing Playbook?

Rephonic provides a wide range of podcast stats for The Marketing Playbook. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Marketing Playbook and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Marketing Playbook get?

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What are the audience demographics for The Marketing Playbook?

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How many subscribers and views does The Marketing Playbook have?

To see how many followers or subscribers The Marketing Playbook has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Marketing Playbook?

These podcasts share a similar audience with The Marketing Playbook:

1. The MOOBment
2. The Journal.

How many episodes of The Marketing Playbook are there?

The Marketing Playbook launched 6 years ago and published 147 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Marketing Playbook?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on The Marketing Playbook?

Recent guests on The Marketing Playbook include:

1. Kevin Ertell
2. Stacey Warshaw
3. Matt Ezyk
4. Michael Allan
5. Gillian Bell
6. Katy Mimari
7. Scott Silverman
8. Al Doan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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