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Artwork for The Marketing Playbook

The Marketing Playbook with Mark Friedman

Mark Friedman
E-Commerce
Artificial Intelligence
Digital Marketing
Customer Experience
Retail Marketing
Consumer Behavior
AI In Marketing
Path2response
Joe Milano
David's Bridal
Customer Retention
Direct Marketing
Marketing
Klaviyo
Loyalty Programs
Entrepreneurship
Retail AI Council
Tapestry
Customer Centricity
Analytics

Mark Friedman knows direct-to-consumer marketing. The 30+ year industry veteran has served as the President of eCommerce at Steve Madden, Chief Marketing Officer of Brooks Brothers, mentor to dozens of startups, and even youth sports coach. You'll take away 3 fundamental tips every episode to help your team knock it out of the park, and draw up strategies for digital marketing, eCommerce, customer... more

PublishesTwice monthlyEpisodes156Founded7 years ago
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MarketingBusiness

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Artwork for The Marketing Playbook

Latest Episodes

Ovadia Sutton, the Co-Founder of Daat Lab, adds his page to the Marketing Playbook. Hear how to point AI at growth, how to test AI the way data scientists do, why your people are the strategy, who will be the winner of the LLMs, and where AI is most ... more

YouTube

Bill Hanifin, the Chief Executive Officer of Wise Marketer Group (WMG), adds his page to the Marketing Playbook. Hear how a loyalty program's real job is to change behavior & grow revenue, why a real loyalty program needs a financial model, how to de... more

YouTube

Liz White, the Chief Commercial Officer of OOFOS, adds her page to the Marketing Playbook. Hear why context changes everything, how to let the data pick the channel, why brand & purpose aren't competing priorities, what Liz learned in the magazine in... more

YouTube

Vicki Cantrell, the Co-Founder & CEO of Vendors in Partnership (VIP), adds her page to the Marketing Playbook. Hear why saying no is a strategy, how sometimes the safer bet isn't the obvious one, why community closes the gaps technology can't, what s... more

YouTube

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Recent Guests

Ovadia Sutton
Co-founder of Daat Lab
Daat Lab
Episode: Ovadia Sutton - Co-Founder of Daat Lab
Bill Hanifin
CEO of Wise Marketer Group; CEO of Hanifin Loyalty and leader of the Loyalty Academy
Wise Marketer Group; Hanifin Loyalty
Episode: Bill Hanifin - CEO of Wise Marketer Group (WMG)
Liz White
Chief Commercial Officer at Oofos
Oofos
Episode: Liz White - Chief Commercial Officer of OOFOS
Vicki Cantrell
Founder and CEO of Vendors in Partnership, co-founder of the VIP Awards
Vendors in Partnership (VIP)
Episode: Vicki Cantrell - Co-Founder & CEO of Vendors in Partnership (VIP)
Maxx Blank
COO and co-founder of Triple Whale
Triple Whale
Episode: Maxx Blank - Co-Founder & COO of Triple Whale
Josh Resnick
Co-Founder and General Partner of OpenSky Ventures; former founder of Pandemic Studios and Sugarfina
OpenSky Ventures; Pure Imagination Brands
Episode: Josh Resnick - Co-Founder & General Partner of OpenSky Ventures
Garth Weber
Senior Vice President of Brand Marketing and E-Commerce at Duluth Trading Company
Duluth Trading Company
Episode: Garth Weber - SVP of Brand & Marketing at Duluth Trading Company
Josh Payne
Founder of OpenSky Ventures and CEO of Onward Group
OpenSky Ventures, Onward Group
Episode: Josh Payne - Founder of OpenSky Ventures, CEO of Onward
Angela Clark
Founder of Eclipse Advisory Group
Eclipse Advisory Group
Episode: Angela Clark - Founder of Eclipse Advisory Group

Host

Mark Friedman
Host of The Marketing Playbook; long-time marketing and e-commerce leader with deep industry experience.

Reviews

4.9 out of 5 stars from 77 ratings
  • Mark is a super star, great guests

    His guests are a who’s who of Ecom today, add this pod to your rotation, you won’t regret it

    Apple Podcasts
    5
    Jason Nyhus
    United States2 years ago
  • Great Listen! Insightful and Real for any Industry and Professional

    Mark’s expertise and engaging interview style bring practical advice to life, with actionable tips to drive success in varying industries and walks of life, making it applicable to any situation, strategy, and challenge a business or person may be facing. As a marketing and ecommerce leader this podcast stands out for its insightful exploration of effective marketing strategies and real-world applications, making it a valuable resource and a great listen!

    Apple Podcasts
    5
    Thomas De Stio
    United States3 years ago
  • Ken Pilot

    Always enjoyable and great content!

    Apple Podcasts
    5
    pilotfamilyy
    United States3 years ago
  • Great interview!

    The Marketing Playbook has given me so many great insights about business and marketing. The Gary Vee interview was particularly interesting to me because of Gary’s connections to New Jersey and baseball cards! Way to go Mark!

    Apple Podcasts
    5
    MojoFan1
    United States3 years ago
  • Ready, Set, Hike! 🏈

    It’s obvious Mark puts extraordinary effort into every single episode of The Marketing Playbook. What makes this show a true standout is the quality of the guests, the stories they tell, and the actionable tactics they bring to the table. Mark finds speakers that truly care about being the best of the best in DTC marketing, and each guest shares insights that only a true practitioner can unearth. Don't miss it!

    Apple Podcasts
    5
    ASobering
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise the interview style and clarity of takeaways for marketers and executives.
The host pulls actionable tips from diverse guests; practical and implementable.
The show is considered insightful, with high-quality guests and concise, useful episodes.
Guests are top-tier in ecommerce and marketing—great for industry insights.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Maxx Blank - Co-Founder & COO of Triple Whale
Q: Okay, what's the quick elevator pitch for Triple Whale?
Triple Whale gives you a holistic view of how your business is performing by taking your data, then helping you operationalize and automate decisions with the latest AI, turning insights into recommended actions and automated workflows across media buying, creative, and reporting.
Maxx Blank - Co-Founder & COO of Triple Whale
Q: So let's take a step back and Triple Whale, all right? How do you describe what Triple Whale is? And with 60,000 or more clients, you've got lots of different types of clients, verticals, size of client.
Triple Whale provides a holistic view of business performance by collecting and unifying data, then enabling automated, AI-powered actions. It started as a data-aggregation app and evolved into a platform that not only measures but can recommend and even execute actions, with Moby as the AI operator on top of the data.
Josh Resnick - Co-Founder & General Partner of OpenSky Ventures
Q: What led you to move from video gaming to candy, and how did the Sugarfina journey unfold?
The pivot wasn't pre-planned; a life moment during a date led to exploring adult-oriented candy concepts, uncovering a gap in the market for artisanal, gift-ready candy, and then scaling from e-commerce to wholesale and retail before facing capital-driven growth pressures.
Josh Payne - Founder of OpenSky Ventures, CEO of Onward
Q: Tell us what you look for in a founder.
Founders need to be a dynamic mix of raw intelligence, charisma, and leadership: they must be able to lead a team, persuade investors, and bring an innovative product to market while managing a growing company.
Garth Weber - SVP of Brand & Marketing at Duluth Trading Company
Q: What has AI meant for your approach to marketing?
He notes that while some team members are hesitant, AI is treated as a tool with guardrails, used to speed up processes while keeping a human-centered, authentic brand voice at the core.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About The Marketing Playbook

What is The Marketing Playbook about and what kind of topics does it cover?

Across recent episodes, the discussion centers on actionable modern marketing and e-commerce strategies for D2C brands. Guests span founders, investors, and operators who share real-world lessons on building scalable brands, leveraging AI responsibly, aligning data and measurement, and blending brand storytelling with performance marketing. The conversations frequently surface practical playbooks for improving multi-channel growth, mastering customer lifetime value, and deploying technology in ways that accelerate results without sacrificing brand voice. A recurring strength is the mix of founder-centric journeys, operational detail, and tactical takeaways that listeners can implement quickly. The format also leans into concise, outcome-dri... more

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Which podcasts are similar to The Marketing Playbook?

These podcasts share a similar audience with The Marketing Playbook:

1. Operators
2. Call Me Back - with Dan Senor
3. Master B2B Friday 15
4. Elevator Talks

How many episodes of The Marketing Playbook are there?

The Marketing Playbook launched 7 years ago and published 156 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Marketing Playbook?

Recent guests on The Marketing Playbook include:

1. Ovadia Sutton
2. Bill Hanifin
3. Liz White
4. Vicki Cantrell
5. Maxx Blank
6. Josh Resnick
7. Garth Weber
8. Josh Payne

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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