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The Internet Report

ThousandEyes
Cloudflare
Network Operations
Microsoft 365
Openai
Internet Outages
Agentic AI
Google Cloud
Chatgpt
Automation
Network Infrastructure
Microsoft
Salesforce
Azure
Cisco Thousandeyes
Service Delivery
IT Operations
Anthropic
Slack
HTTP 500 Errors
AWS

This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration ne... more

PublishesMonthlyEpisodes136Founded6 years ago
Number of ListenersCategory
Technology

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Artwork for The Internet Report

Latest Episodes

The Internet Report podcast examines lessons from deep space operations that can help developers build more resilient agentic AI systems that are capable of managing intermittent connectivity and stale data.

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CHAPTERS

00:54 Making Decisions A... more

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The Internet Report explores recent disruptions at Anthropic and X, analyzing how architectural differences and deployment cycles impact digital reliability.

CHAPTERS

00:54 Anthropic's Claude: Three Early April Events

06:03 The Deployment Hypothes... more

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The Internet Report examines the April 2 Microsoft 365 service disruption, an Outlook issue aboard Artemis II, and what these events reveal about critical paths within enterprise architecture.

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CHAPTERS

00:54 Anatomy of the Microsoft 365 Dis... more

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The Internet Report podcast explores the telemetry behind recent SaaS disruptions to reveal how NetOps leaders can regain control of business continuity during an outage.

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CHAPTERS

00:10 Intro

00:52 Cloudflare

08:38 Salesforce

13:27 Outa... more

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Recent Guests

Brendan Hildebrand
Scenic Manager for Engineering Operations at Cisco ThousandEyes
Cisco ThousandEyes
Episode: Inside Distributed Monitoring Infrastructures in Network Management
Lefteris Manassakis
Co-founder of Code BGP, Network Engineer at Cisco ThousandEyes
Cisco ThousandEyes
Episode: All Things BGP: Discovering BGP Zombies & More
Geoff Huston
Chief Scientist at APNIC and researcher in Internet infrastructure and IP technologies.
APNIC
Episode: A Story of Scale: Geoff Huston on the Evolution of Network Architecture
Kamal Shangta
Principal Internet Analyst at Cisco ThousandEyes
Cisco ThousandEyes
Episode: Why Even 1% Packet Loss Can Impact User Experiences
Mike Hicks
Principal Solutions Analyst at Cisco ThousandEyes
Cisco ThousandEyes
Episode: Why Even 1% Packet Loss Can Impact User Experiences
Dominic Hampton
Managing Director of 10-2 IT, which provides IT services for events.
10-2 IT
Episode: The Show Must Go On: ITOps Lessons From the Events Industry
Bernie Clairmont
Product Solutions Architect at Cisco ThousandEyes
Cisco ThousandEyes
Episode: DORA & ITOps Best Practices; Plus BMO, Google Outages
Murray Burling
Executive Director of Oceans and Environment at RPS
RPS
Episode: The Current Subsea Cable Ecosystem: Resiliency & What’s Next
Dave Anderson
Tech industry veteran and co-host of A Very Melbourne Podcast, covering the Australian Football League.
Episode: Why NetOps Is the Real MVP of the Sports World

Host

Barry Collins
Host of The Internet Report who covers Internet reliability, outages, and infrastructure trends with a focus on enterprise impact.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#185
Mexico/Technology

Talking Points

Recent interactions between the hosts and their guests.

Why Localized Failures Go Global
Q: There were reports this coincided with an Artemis II-related Outlook issue—how do you interpret that?
The Outlook issue on a crew member's COTS device was not in the Artemis II command chain; the offline sync problem affected personal devices and did not meet the critical-path requirements for the mission. The broader takeaway is the importance of distinguishing critical-path components from ancillary tools and validating end-to-end service delivery to avoid conflating unrelated events.
Why Localized Failures Go Global
Q: Mike, Microsoft 365 went down on April 2nd. What did you actually see in the data?
The data showed that failures appeared not as a simple edge loss, but as a uniform, cross-region pattern where connections were established yet the response was never received from the backend, pointing to a shared backend dependency rather than a network fault. The incident involved global scope but originated from centralized infrastructure, and Microsoft's rerouting around the degraded asset stabilized service without fixing the underlying issue.
When the Cloud Goes Down: Unpacking Recent SaaS Disruptions
Q: What were the key diagnostic clues from the Salesforce outage and what did they reveal about where the problem occurred?
The diagnostics showed backend server errors with HTTP 500s that escalated to 503s across regions, while DNS and TCP connections remained healthy. The pattern suggested the backend application tier, specifically an authentication-related component that is heavily database-read dependent, was the bottleneck, with a clean login page appearing when the personalized authentication failed, indicating the failure was concentrated in the authentication and database layer rather than in the network path.
When the Cloud Goes Down: Unpacking Recent SaaS Disruptions
Q: What is Bring Your Own IP and how did it contribute to the outage?
BYOIP allows large customers to bring their own IP address ranges to Cloudflare, with Cloudflare originating and advertising those prefixes on the customer's behalf. In this incident, an internal cleanup task with a bug deleted route advertisements when given an empty parameter, causing a large portion of BYOIP prefixes to be withdrawn from the global routing table and leading to widespread connectivity problems that appeared as if the customer-owned IPs were unreachable.
Inside Distributed Monitoring Infrastructures in Network Management
Q: What does the validation process look like when adding a new agent location?
The process typically runs two weeks of tests, including agent-to-agent and page-load checks, comparing results to established baselines to ensure reliable performance before the location goes live.

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Frequently Asked Questions About The Internet Report

What is The Internet Report about and what kind of topics does it cover?

The show centers on real-world Internet reliability and the impact of outages across cloud services, networks, and critical infrastructure. Episodes dissect high-profile incidents (from Cloudflare, AWS, and Microsoft to Salesforce and beyond), explaining how failures ripple through layered systems, where root causes sit, and how monitoring and end-to-end visibility can guide incident response. A recurring strength is translating technical detail into practical lessons for IT operations, with frequent emphasis on propagation mechanisms, dependency chains, and the evolving topology of the Internet as more services move to cloud and edge architectures. Noteworthy is the ability to pair data-driven analysis from network intelligence with vivid,... more

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Which podcasts are similar to The Internet Report?

These podcasts share a similar audience with The Internet Report:

1. The Cloud Gambit
2. The Everything Feed - All Packet Pushers Pods
3. Heavy Networking
4. Network Automation Nerds
5. Network Break

How many episodes of The Internet Report are there?

The Internet Report launched 6 years ago and published 136 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Internet Report?

Recent guests on The Internet Report include:

1. Brendan Hildebrand
2. Lefteris Manassakis
3. Geoff Huston
4. Kamal Shangta
5. Mike Hicks
6. Dominic Hampton
7. Bernie Clairmont
8. Murray Burling

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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