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The Full Desk Experience

Crelate
Staffing Industry
Recruiting
Talent Acquisition
Recruiting Industry
Executive Search
AI In Recruitment
Artificial Intelligence
Crelate
Candidate Engagement
Business Development
Branding
Linkedin
Recruitment Strategies
Recruitment Industry
Talent Management
Leadership
Market Mastery
Hiring Processes
Staffing and Recruiting
Economic Recovery

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field. Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to ... more

PublishesTwice monthlyEpisodes155Founded4 years ago
Number of ListenersCategories
ManagementBusinessCareers

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Artwork for The Full Desk Experience

Latest Episodes

What happens when AI makes recruiting faster—but trust becomes the real differentiator? In this FDE+ session, Kortney Harmon sits down with Rob Reznick, founder and CEO of Beacon, to unpack why referrals, reputation, and human connection still drive ... more

Why has earning a conversation become the hardest part of staffing sales? In this featured session from the FDE+ Q1 Virtual Conference, Kortney Harmon sits down with Brad Bialy to unpack why today’s buyers are more skeptical, distracted, and informed... more

What happens when your desk gets quieter—but you’re still busy every day? In this FDE+ episode, Kortney Harmon brings a session from the recent virtual conference to the podcast—part of a series turning real, no-fluff conversations into standalone in... more

Is AI creating advantage—or exposing inefficiency at scale? Kortney Harmon breaks down why 2026 won’t be defined by better tools, but by better operations.

As growth slows and teams shrink, firms can’t outwork broken systems. Fragmented data, bloate... more

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Recent Guests

Mike Gionta
Founder of RecruiterU with over 28 years of experience
RecruiterU
Episode: FDE+ Executive Search | From Burnout to Breakthrough: Building a Self-Sustaining Recruiting Firm with Mike Gionta, Founder - The RecruiterU
Greg Dorshing
Part of Next Level Exchange
Next Level Exchange
Episode: FDE+ Executive Search | From Burnout to Breakthrough: Building a Self-Sustaining Recruiting Firm with Mike Gionta, Founder - The RecruiterU
John Bartos
Chief Investment Officer at Starfish Partners
Starfish Partners
Episode: FDE+ Executive Search | From Burnout to Breakthrough: Building a Self-Sustaining Recruiting Firm with Mike Gionta, Founder - The RecruiterU
Dandan Zhu
Founder of DG Recruit, a leading voice in agency recruitment
DG Recruit
Episode: FDE+ Executive Search | Leveraging Content and Social Media to Propel Executive Search Firms with Dandan Zhu, Founder - DG Recruit
Toby Malara
Vice President of Government Relations at the American Staffing Association
American Staffing Association
Episode: Industry Spotlight | Navigating Legislative Changes: Strategies for Staffing Firms with Toby Malara, Vice President Government Relations - American Staffing Association
Clark Wilcox
Founder of The Digital Recruiter, expert in digital marketing for recruitment
The Digital Recruiter
Episode: Industry Spotlight | Breaking Recruitment Stereotypes: Embrace Digital Marketing with Clark Willcox, Founder - Digital Recruiter
Noah Yosif
Chief Economist, Head of Research at the American Staffing Association
American Staffing Association
Episode: Industry Spotlight | Keys to Success: Economic Trends Impacting the Staffing Industry with Noah Yosif, Chief Economist - American Staffing Association
Aaron Opalewski
Founder and CEO of Spark Companies, entrepreneur with over 17 years of staffing experience
Spark Companies
Episode: Industry Spotlight | Mapping the Future: Balancing Tradition and Innovation in Recruiting with Aaron Opalewski, Founder & CEO - Spark Companies
Brianna Rooney
Renowned entrepreneur, executive coach, and public speaker
Episode: Industry Spotlight | Brianna Rooney, The Millionaire Recruiter - Unpacking Recruiting Success: Balancing Innovation and Fundamentals

Host

Kortney Harmon
Hosts The Full Desk Experience, specializing in staffing and recruiting industry insights.

Reviews

5.0 out of 5 stars from 36 ratings
  • Amazing analytics & data for job market

    Absolutely incredible podcast. Very timely and relevant information for the job market especially the episode with Noah Yosif! I will definitely be tuning in as a regular super fan!!!

    Apple Podcasts
    5
    JABrown32
    United Statesa year ago
  • Great practical advice!

    As a long time agency recruiter I have been looking for a pod cast that provides insight as to how others work. This is it. If you are looking for actionable advice to improve your game, give it a listen!

    Apple Podcasts
    5
    Dwellsrugby
    United States2 years ago
  • Five Stars From Titan!

    Love this podcast! Kortney and Katie are the bees knees. Very insightful, great content, and a awesome way to keep your finger on the pulse.

    Apple Podcasts
    5
    HeadhunterJustin
    United States3 years ago
  • Insightful. Strategic. Energizing!

    In this podcast, Kortney Harmon demonstrates why she's such a force in the staffing and recruiting industry. Kortney has trained thousands of recruiters - from rookies to top billers to agency owners - for one of the nation's largest recruiting organizations. Her experience with optimizing processes, combined with her empathy for the highs and lows that recruiters face every day make this podcast relevant and relatable. If you want fresh, strategic insights that you can actually use to help you ... more

    Apple Podcasts
    5
    Trevor Gamble, The RefineGroup
    United States3 years ago
  • Give this podcast a listen!

    I definitely recommend this show! It’s insightful and such an easy listen. You won’t be disappointed!

    Apple Podcasts
    5
    haleybdubs
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Energetic hosts with practical takeaways for leadership and growth.
High-quality guest mix with expertise in staffing and recruiting.
Actionable, timely insights for the job market and recruiting.
Practical guidance for agency recruiters and owners.

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Talking Points

Recent interactions between the hosts and their guests.

Industry Spotlight | Curtis Hite - CEO at Improving: The Power of Culture: Approach to Business and Talent Management
Q: As a recognized thought leader and really for your focus on culture, what advice would you offer to other leaders in our space in the talent industry or staffing professionals?
Curtis suggests thinking long-term, considering a blended model of in-office and remote work, and differentiating by simply showing up.
Best of FDE | Michele Massaro - COO at Abacus: Strategies for Growth and Leadership in Staffing
Q: What are the most important factors to consider when looking to grow or scale your staffing company?
Sales and maintaining relationships with customers to ensure you provide solutions regardless of their current hiring needs.
FDE Workshop | Beyond the Logo: Branding for Staffing and Recruiting Firms
Q: What's the first place I should start?
Start with your internal team to evaluate communication and gather feedback, as they are on the front lines of your brand.
FDE Workshop | Beyond the Logo: Branding for Staffing and Recruiting Firms
Q: What spending just a little bit of time can do for these organizations?
Setting aside an hour a week can help leaders connect emotionally with candidates and clients, raising brand awareness and engagement.
Industry Spotlight | Annette Wehrli - Founder of Effectivity Consulting: Cultivating Leadership in the Staffing & Recruiting Industry
Q: How does poor communication impact firm success?
It confuses team members and degrades brand reputation, leading to misalignment.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Gender Skew
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Frequently Asked Questions About The Full Desk Experience

What is The Full Desk Experience about and what kind of topics does it cover?

This show centers on the staffing and recruiting ecosystem, exploring how firms can apply new tech, marketing and operational strategies to scale, while navigating the evolving regulatory and market landscape. Episodes regularly cover AI adoption in executive search, building self-sustaining practices, and leveraging content and social media to raise brand and client engagement. A recurring strength is blending practical, actionable tactics with broader industry context, including leadership development, team dynamics, and compliance. A notable edge is featuring practitioners and leaders who share concrete frameworks (KPIs, processes, and strategic choices) that listeners can implement immediately, making it valuable for agency owners, recr... more

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Which podcasts are similar to The Full Desk Experience?

These podcasts share a similar audience with The Full Desk Experience:

1. The Elite Recruiter Podcast
2. Call Her Daddy
3. Morning Wire

How many episodes of The Full Desk Experience are there?

The Full Desk Experience launched 4 years ago and published 155 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Full Desk Experience?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on The Full Desk Experience?

Recent guests on The Full Desk Experience include:

1. Mike Gionta
2. Greg Dorshing
3. John Bartos
4. Dandan Zhu
5. Toby Malara
6. Clark Wilcox
7. Noah Yosif
8. Aaron Opalewski

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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