Pushing past the boundaries of customer experience (CX), digital experience (DX), and into the business of experience (BX). Winning in business boils down to who provides the absolute best experience for customers, employees, and partners. In order to grow and evolve your business in the exponentially increasing digital world, you must digitally adapt. Those who become the most adaptable will gain... more
Publishes | Twice weekly | Episodes | 9 | Founded | 5 years ago |
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Categories | BusinessMarketingManagement |
Anne Bibb is a veteran of customer care. She's a VP global head of customer experience for Support Ninja. But before all of the customer experience, she was in customer care, she was driving the experience already from the very base of how people eng... more
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.
www.linkedin.com/in/carolfineagan/
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Hosted & Produced by Frank & Kyle
Presented by Acuerdo - The Digital Orchestration Agency
DBX P... more
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.
www.linkedin.com/in/carolfineagan/
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Hosted & Produced by Frank & Kyle
Presented by Acuerdo - The Digital Orchestration Agency
DBX P... more
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.
www.linkedin.com/in/carolfineagan/
-=-
Hosted & Produced by Frank & Kyle
Presented by Acuerdo - The Digital Orchestration Agency
DBX P... more
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.
www.linkedin.com/in/carolfineagan/
-=-
Hosted & Produced by Frank & Kyle
Presented by Acuerdo - The Digital Orchestration Agency
DBX P... more
Today's guest is Dr. Tracy Brower. She's the author of the secrets to happiness at work. She's a contributing writer for Forbes and Fast Company, and also the principal of applied research and consulting for Steelcase, the global leader in the office... more
DBX 3 - We Agree on CX, Good. How about Frameworks?
Technology alone won't save you or make you better. Adopting frameworks and strategies are key.
Hit that subscribe button and follow along
then upgrade the experience, text "DBX" to 512-790-7226... more
DBX 2 - Digital Adaptability
First there's intention, then there's action, and then there's discernment.
Connect & Share
Hit that subscribe button and follow along
then upgrade the experience, text "DBX" to 512-790-7226
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Hosted & Produced b... more
Very excited for this podcast. Realizing “experience” is the #1 driving factor in customer growth/retention can be a game changer for an organization. Adopt this strategy as a core tenet and take-off 🚀🚀
This is a great small dose conversation on the changes of business, sales, and related experiences as they evolve to digital inspite & inspired by work from home, online commerce and ever changing evironment following the changes impacted by 2020.
Great stuff
Love what you are doing Frank and Kyle. This is easy to follow and I love the vibe.
This Podcast is great! I hardly have enough time to stay up to date with whats new in the CX and Digital World. Listening to this podcast keeps me informed with out having to spend extra time going through articles.
Listeners, social reach, demographics and more for this podcast.
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DBX: The Digital Business Experience launched 5 years ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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