The CX Pod
Elizabeth Glagowski"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.
| Publishes | Twice monthly | Episodes | 74 | Founded | 9 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||
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Latest Episodes
How can companies support new electric vehicle customers? In this LinkedIn Live excerpt, Percepta experts Pete Rodriguez, Jamie Goldberg, and Omar Riahi explain what brands should do first, and what they should stop doing to make the EV ownership exp... more
Most companies are sitting on a mountain of customer insights they don't know how to use. In the latest interview in the CX Pod’s Tech Insight series, LevelAI CEO Ashish Nagar breaks down how the world's most efficient enterprises are using intellige... more
Sean Minter, CEO of AmplifAI, joins host Liz Glagowski as her first guest in the CX Pod's Tech Insights series. They discuss how AI is revolutionizing contact center performance. Learn why traditional QA falls short, how to identify true top performe... more
Confused by the explosion of AI search acronyms? You're not alone. In this episode of the CX Pod, Customer Strategist Journal Editor Liz Glagowski sits down with SEO expert Kelsey Libert, co-founder of marketing agency Fractl, to cut through the nois... more
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Reviews
- Such a wealth of knowledge! 🧠
This is one of the most insightful customer experience podcasts that I have ever come across! Liz does such a great job of sharing her wisdom and I love how she leads meaningful conversations with guests who bring so much CX experience to the table. Highly recommend checking this show out - you won’t be disappointed, and you’ll learn something new no matter the episode!
Apple Podcasts5ASobering
United States3 years ago - My morning podcast
Always great to hear some great CX stuff with my morning coffee. Def recommend
Apple Podcasts5DhavssUnited States8 years ago - Interesting conversations on important customer topics
Love the mix of experts and practitioners. Not too long, but very engaging.
Apple Podcasts5saffronmusicUnited States8 years ago - Great insights on CX
Jeff's got a great sense for what's happening in this ever-evolving space, and he's got some really useful advice on how to navigate.
Apple Podcasts5EricksojUnited States9 years ago - Great CX Content
Great thought leadership on #cx strategy. Cannot wait for more episodes!
Apple Podcasts5Bummed I can't play scrabble!United States9 years ago
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Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
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Which podcasts are similar to The CX Pod?
These podcasts share a similar audience with The CX Pod:
1. Conan O’Brien Needs A Friend
2. SmartLess
3. Good Hang with Amy Poehler
4. Marketplace
5. The Daily
How many episodes of The CX Pod are there?
The CX Pod launched 9 years ago and published 74 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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