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Artwork for The Consumer Finance Podcast

The Consumer Finance Podcast

Chris Willis, Troutman Pepper Locke
CFPB
Consumer Financial Protection Bureau
Point Of Sale Finance
Consumer Financial Services
Artificial Intelligence
Fintech
Financial Services
Regulatory Compliance
Troutman Pepper Locke
Earned Wage Access
Buy Now, Pay Later
Data Privacy
Fair Housing Act
Fair Credit Reporting Act
Equal Credit Opportunity Act
Consumer Protection
Fair Lending
Redlining
Financial Services Industry
Auto Finance

The Consumer Finance Podcast provides reliable, insightful, and entertaining industry-specific content central to consumer finance services. Hosted by veteran Troutman Pepper Locke CFS Partner Chris Willis, this podcast features industry experts, insiders, and other Troutman Pepper Locke attorneys delivering easily digestible segments on a variety of topics.

PublishesWeeklyEpisodes212Founded4 years ago
Number of ListenersCategory
Business

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Artwork for The Consumer Finance Podcast

Latest Episodes

In this episode of The Consumer Finance Podcast, Chris Willis sits down with Jason Cover and Colin Wilson to discuss the evolving world of auto-renewal and subscription compliance, including the FTC's click-to-cancel rule, its Eighth Circuit setback,... more

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In this kickoff episode of a special series on servicemember protections for The Consumer Finance Podcast, Chris Willis is joined by colleagues Taylor Gess and Jeremy Sairsingh to unpack the fundamentals of the Military Lending Act (MLA) and the Serv... more

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In this special crossover episode of The Consumer Finance and Payments Pros podcasts, Carlin McCrory, Keith Barnett, and Chris Willis explore the federal government's increasing attention to "debanking" and what it means for payment processors, money... more

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In this episode of The Consumer Finance Podcast, Chris Willis and Kim Phan unpack Colorado's brand-new Automated Decision-Making Technology (ADMT) Act, which repeals and replaces the state's much-criticized 2024 AI law. They explain the shift from "h... more

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In this episode of The Consumer Finance Podcast, Chris Willis, Lori Sommerfield, Taylor Gess, and Lane Page discuss the CFPB's sweeping final amendments to Subpart A of Regulation B. The group unpacks the elimination of the disparate impact legal the... more

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In this episode of The Consumer Finance Podcast, Chris Willis talks with Dan Smith, president and CEO of the Consumer Data Industry Association, about current challenges and changes in the U.S. consumer reporting system. They discuss how reliable cre... more

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In this installment of The Consumer Finance Podcast's point‑of‑sale finance series, Chris Willis is joined by colleagues Jason Cover and Taylor Gess to break down how electronic contracting really works in modern point‑of‑sale credit programs. They e... more

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In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Locke Partners Stefanie Jackman and Brent Hoard to take a close look at the world of medical debt collection. The discussion covers how HIPAA applies to medica... more

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Key Facts

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Recent Guests

Kim Phan
Partner, frequent guest on the podcast
Troutman Pepper Locke LLP
Episode: Colorado's New ADMT Act: Repeal of the 2024 AI Law, Expanded Coverage, and What It Means for Financial Services
Lori Sommerfield
Colleague on the Consumer Financial Services Regulatory Team at Troutman Pepper Locke
Troutman Pepper Locke
Episode: CFPB's Reg B Final Rule: Disparate Impact Liability Out, Discouragement Standard Narrowed, and SPCPs in the Crosshairs
Lane Page
Colleague on the Consumer Financial Services Regulatory Team at Troutman Pepper Locke
Troutman Pepper Locke
Episode: CFPB's Reg B Final Rule: Disparate Impact Liability Out, Discouragement Standard Narrowed, and SPCPs in the Crosshairs
Dan Smith
President and CEO of Consumer Data Industry Association
Consumer Data Industry Association
Episode: Why the Consumer Reporting System Is So Important
Jason Cover
Attorney discussed in episode
Troutman Pepper Locke & Gibbs?
Episode: Point-of-Sale Finance Series: Getting E-SIGN and UETA Right in Electronic Contracting
Taylor Gess
Attorney discussed in episode
Troutman Pepper Locke & Gibbs?
Episode: Point-of-Sale Finance Series: Getting E-SIGN and UETA Right in Electronic Contracting
Brent Hoard
Partner in the Privacy and Cyber Group
Troutman Pepper Locke & Farah LLP
Episode: Charting a Course for Collections: Diagnosing Compliance and Privacy Risks in Medical Debt
Bradley Knapp
Partner in bankruptcy and restructuring group
Troutman Pepper Locke
Episode: Bankruptcy 101 for Consumer Creditors: Automatic Stays, Discharge Injunctions, and Common Pitfalls
Stefanie Jackman
Colleague providing insights on servicing and collection issues in the Point of Sale space
Troutman Pepper Locke
Episode: Point-of-Sale Finance Series: Evolving Collection Rules Impacting Creditors

Hosts

Chris Willis
Host of the series, with deep expertise in consumer financial services regulation.
Taylor Gess
Colleague on the Consumer Financial Services Regulatory Team; frequent contributor and expert on rulemaking and enforcement topics.

Top Business Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Point-of-Sale Finance Series: Evolving Collection Rules Impacting Creditors
Q: Well Stefanie, what should creditors be doing to prepare for these rules?
Creditors should start by reading the regulations in detail, map their current collections activities to determine what would trigger the rules, and consider outsourcing or adjusting practices to ensure compliance. It's important to train internal teams, particularly customer service frontline staff, to handle sensitive situations and potential coercion or identity-theft claims, and to align with third-party collectors on documentation and substantiation requirements.
Year in Review and Look Ahead: Servicing and Collections in Flux – How States, Reg F, and Coerced Debt Laws Are Rewriting the Playbook
Q: What has been the impact of the change in the CFPB's operations on the servicing and collections industry?
There has been a noticeable reduction in federal-level enforcement activity, fewer examinations or investigations, and consideration of changing thresholds for who is deemed a larger participant. States are stepping in with more aggressive regulation, particularly around licensing and enforcement in collections, which creates a more state-centric regulatory landscape.
Lions, Tigers, and Sovereign Citizens, Oh My! UCC and Banking Litigation Trends and a 2026 Forecast
Q: What did you see being the major trends in UCC and banking litigation in 2025?
The guests describe a steady stream of cases on retail bank and deposit issues, with courts reinforcing traditional UCC principles, while sovereign-citizen strategy claims were largely rejected and several important decisions emerged, including high-court analyses on holder-in-due-course and sovereign immunity in payment contexts.
Point-of-Sale Finance Series: Federal Shake-Ups and the Rise of Income Share Agreements in Student Loan Financing
Q: Can you tell us about what's happening there?
There are key updates to federal student loan programs, including simplified repayment options and decreased caps on specific loan types like Grad Plus and Parent Plus loans that present opportunities in the private student lending market.
New Jersey's Big Bet on Disparate Impact: What the AG's New Rules Mean for Lenders and AI
Q: Can you give our audience a high-level overview of the new rules that the New Jersey Attorney General's Office just finalized related to disparate impact under New Jersey state law?
The new rules affirm that disparate impact is a viable theory of liability under New Jersey's Law Against Discrimination, explaining how the standard applies across areas like employment, housing, and lending.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Household Income
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Frequently Asked Questions About The Consumer Finance Podcast

What is The Consumer Finance Podcast about and what kind of topics does it cover?

This program consistently covers regulatory, legal, and policy developments affecting consumer finance, often through in-depth discussions with practitioners from a leading law firm. Episodes routinely unpack CFPB actions, Reg B rules, fair lending, debt collection, privacy, and banking-charter topics, with concrete implications for lenders, fintechs, servicers, and vendors. A standout element is the blend of practical compliance guidance, procedural playbooks (e.g., loan origination, collections, and electronic contracting), and strategic trends (state-versus-federal dynamics, new data sources, and evolving enforcement). The show tends to feature senior practitioners with real-world advisory and litigation experience, offering listeners ti... more

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To see how many followers or subscribers The Consumer Finance Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Consumer Finance Podcast?

These podcasts share a similar audience with The Consumer Finance Podcast:

1. Consumer Finance Monitor
2. FCRA Focus
3. Payments Pros – The Payments Law Podcast
4. Regulatory Oversight Podcast
5. The Journal.

How many episodes of The Consumer Finance Podcast are there?

The Consumer Finance Podcast launched 4 years ago and published 212 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Consumer Finance Podcast?

Recent guests on The Consumer Finance Podcast include:

1. Kim Phan
2. Lori Sommerfield
3. Lane Page
4. Dan Smith
5. Jason Cover
6. Taylor Gess
7. Brent Hoard
8. Bradley Knapp

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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