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Artwork for The Consumer Finance Podcast

The Consumer Finance Podcast

Chris Willis, Troutman Pepper Locke
Consumer Financial Protection Bureau
CFPB
Point Of Sale Finance
Consumer Financial Services
Artificial Intelligence
Fintech
Financial Services
Regulatory Compliance
Troutman Pepper Locke
Earned Wage Access
Buy Now, Pay Later
Data Privacy
Fair Housing Act
Consumer Protection
Fair Credit Reporting Act
Equal Credit Opportunity Act
Fair Lending
Redlining
Financial Services Industry
Auto Finance

The Consumer Finance Podcast provides reliable, insightful, and entertaining industry-specific content central to consumer finance services. Hosted by veteran Troutman Pepper Locke CFS Partner Chris Willis, this podcast features industry experts, insiders, and other Troutman Pepper Locke attorneys delivering easily digestible segments on a variety of topics.

PublishesWeeklyEpisodes206Founded4 years ago
Number of ListenersCategory
Business

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Artwork for The Consumer Finance Podcast

Latest Episodes

In this installment of The Consumer Finance Podcast's point‑of‑sale finance series, Chris Willis is joined by colleagues Jason Cover and Taylor Gess to break down how electronic contracting really works in modern point‑of‑sale credit programs. They e... more

In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Locke Partners Stefanie Jackman and Brent Hoard to take a close look at the world of medical debt collection. The discussion covers how HIPAA applies to medica... more

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In this episode of The Consumer Finance Podcast, Chris Willis is joined by colleagues Joe DeFazio, Brad Knapp, and Punit Marwaha for a practical introduction to consumer bankruptcy from the creditor’s perspective. The panel walks through the core ban... more

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In this joint episode of The Consumer Finance Podcast and Payments Pros, guest host Taylor Gess is joined by Stefanie Jackman to discuss amended debt collection regulations and restrictions for creditors, including tight communication limits and enha... more

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Recent Guests

Bradley Knapp
Partner in bankruptcy and restructuring group
Troutman Pepper Locke
Episode: Bankruptcy 101 for Consumer Creditors: Automatic Stays, Discharge Injunctions, and Common Pitfalls
James Stevens
Bank chartering specialist, colleague of the hosts
Troutman Pepper Locke & O'Toole (Consumer Financial Services Regulatory Practice)
Episode: Taking It to the Bank: Why Fintechs Are Racing for Bank Charters
Mark Furletti
Expert on lending and state/federal preemption issues
Troutman Pepper Locke & O'Toole (Consumer Financial Services Regulatory Practice)
Episode: Taking It to the Bank: Why Fintechs Are Racing for Bank Charters
Taylor Gess
Expert on branch-state law considerations and lending operations
Troutman Pepper Locke & O'Toole (Consumer Financial Services Regulatory Practice)
Episode: Taking It to the Bank: Why Fintechs Are Racing for Bank Charters
Nick O'Conner
Colleague, expert on debt collection regulations
Troutman Pepper Locke
Episode: Year in Review and Look Ahead: Servicing and Collections in Flux – How States, Reg F, and Coerced Debt Laws Are Rewriting the Playbook
Mary Zinsner
Partner, expert in UCC and banking litigation
Troutman Pepper Locke
Episode: Lions, Tigers, and Sovereign Citizens, Oh My! UCC and Banking Litigation Trends and a 2026 Forecast
Heryka Knoespel
Partner, litigation specialist in UCC and banking disputes
Troutman Pepper Locke
Episode: Lions, Tigers, and Sovereign Citizens, Oh My! UCC and Banking Litigation Trends and a 2026 Forecast
Michael Lacy
Leader in the Consumer Financial Services Practice Group
Troutman Pepper Locke LLP
Episode: Year in Review and Look Ahead Announcement
Simon Fleischmann
Seasoned litigation partner
Troutman Pepper Locke LLP
Episode: Year in Review and Look Ahead Announcement

Host

Chris Willis
Host of the show and co-leader of Troutman Pepper Locke's Consumer Financial Services Regulatory Practice; senior attorney focused on banking regulation, UCC, and consumer finance.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#122
Indonesia/Business

Talking Points

Recent interactions between the hosts and their guests.

Point-of-Sale Finance Series: Evolving Collection Rules Impacting Creditors
Q: Well Stefanie, what should creditors be doing to prepare for these rules?
Creditors should start by reading the regulations in detail, map their current collections activities to determine what would trigger the rules, and consider outsourcing or adjusting practices to ensure compliance. It's important to train internal teams, particularly customer service frontline staff, to handle sensitive situations and potential coercion or identity-theft claims, and to align with third-party collectors on documentation and substantiation requirements.
Year in Review and Look Ahead: Servicing and Collections in Flux – How States, Reg F, and Coerced Debt Laws Are Rewriting the Playbook
Q: What has been the impact of the change in the CFPB's operations on the servicing and collections industry?
There has been a noticeable reduction in federal-level enforcement activity, fewer examinations or investigations, and consideration of changing thresholds for who is deemed a larger participant. States are stepping in with more aggressive regulation, particularly around licensing and enforcement in collections, which creates a more state-centric regulatory landscape.
Lions, Tigers, and Sovereign Citizens, Oh My! UCC and Banking Litigation Trends and a 2026 Forecast
Q: What did you see being the major trends in UCC and banking litigation in 2025?
The guests describe a steady stream of cases on retail bank and deposit issues, with courts reinforcing traditional UCC principles, while sovereign-citizen strategy claims were largely rejected and several important decisions emerged, including high-court analyses on holder-in-due-course and sovereign immunity in payment contexts.
Point-of-Sale Finance Series: Federal Shake-Ups and the Rise of Income Share Agreements in Student Loan Financing
Q: Can you tell us about what's happening there?
There are key updates to federal student loan programs, including simplified repayment options and decreased caps on specific loan types like Grad Plus and Parent Plus loans that present opportunities in the private student lending market.
New Jersey's Big Bet on Disparate Impact: What the AG's New Rules Mean for Lenders and AI
Q: Can you give our audience a high-level overview of the new rules that the New Jersey Attorney General's Office just finalized related to disparate impact under New Jersey state law?
The new rules affirm that disparate impact is a viable theory of liability under New Jersey's Law Against Discrimination, explaining how the standard applies across areas like employment, housing, and lending.

Audience Metrics

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Frequently Asked Questions About The Consumer Finance Podcast

What is The Consumer Finance Podcast about and what kind of topics does it cover?

The show focuses on consumer financial services, regulatory action, and litigation trends with practical implications for banks, fintechs, and consumer lenders. Episodes frequently analyze current enforcement developments, regulatory shifts, and notable court decisions, often featuring partners from a leading defense and advisory firm in financial services as well as practitioners with hands-on experience in federal and state regulation. A standout aspect is the strong emphasis on applying regulatory insight to real-world banking and lending challenges, including fair lending, UDAP, data privacy, debanking, and emerging topics like AI and data security in payments. The format tends to blend high-level trend analysis with concrete takeaways ... more

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How many listeners does The Consumer Finance Podcast get?

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To see how many followers or subscribers The Consumer Finance Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Consumer Finance Podcast?

These podcasts share a similar audience with The Consumer Finance Podcast:

1. Consumer Finance Monitor
2. Payments Pros – The Payments Law Podcast
3. Regulatory Oversight Podcast
4. Hard Fork
5. Odd Lots

How many episodes of The Consumer Finance Podcast are there?

The Consumer Finance Podcast launched 4 years ago and published 206 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Consumer Finance Podcast?

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What guests have appeared on The Consumer Finance Podcast?

Recent guests on The Consumer Finance Podcast include:

1. Bradley Knapp
2. James Stevens
3. Mark Furletti
4. Taylor Gess
5. Nick O'Conner
6. Mary Zinsner
7. Heryka Knoespel
8. Michael Lacy

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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