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Artwork for Tech on Toast, The Hospitality Tech Podcast

Tech on Toast, The Hospitality Tech Podcast

Chris Fletcher
Hospitality Industry
Hospitality
Hospitality Technology
Orderpay
Nash
AI Recruitment
Impact Data
Talkbox
Zenzap
Candidate Experience
Dojo
Young's
And It Has
Customer Retention
Marketing Automation
Technology
Hospitality Tech
Centegra
Bums On Seats
Marketing Strategies

Connecting hospitality with the tech that makes it better. Hosted by Chris Fletcher — former operator, now tech matchmaker — Tech on Toast brings you sharp, unfiltered conversations with the people shaping hospitality’s future. Each week, we sit down with operators, founders, and innovators to unpack the tech, tactics, and trends transforming how the industry works. From smarter kitchens and AI-dr... more

PublishesTwice weeklyEpisodes168Founded5 years ago
Number of ListenersCategory
Technology

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Artwork for Tech on Toast, The Hospitality Tech Podcast

Latest Episodes

This week on the Tech on Toast podcast I’m joined by Brett Robbins, CEO of Snapfix – the 📸 photo-first “brain at the centre of your building” that helps teams stay on top of maintenance, safety and day-to-day ops in one simple app.

We chat about wh... more

In this episode, we explore how KATE Media’s dedicated on-table ordering and payment device is changing the way restaurants serve, sell, and scale. Host Chris Fletcher chats with Manuel Costin, Country Manager at KATE Media, about why a physical, bra... more

This series, Business in Better Shape, was born from new research by Tech on Toast and Square, The Long-Term Case for Smarter Tech Investment.We spoke to more than 150 hospitality leaders across the UK, uncovering an industry stuck between ambition a... more

This week, Chris is joined (again!) by Christian Mouysset, Co-founder of Tenzo, the “glue” that brings sales, labour, inventory, reviews and reservations into one real-time view. We talk actionable KPIs over vanity metrics, why speed of feedback beat... more

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Recent Guests

Jonny Bramwell
Regional Operations Manager at Rosa's Thai
Rosa's Thai
Episode: What Operators Actually Want from Tech, with Jonny Bramwell, Rosa’s Thai
Joe Strudwick
Head of National Accounts at Sky
Sky
Episode: The Invisible Backbone: Why Reliable Connectivity Keeps Hospitality Running
Andy Maynard
IT Director at Caffè Nero
Caffè Nero
Episode: The Invisible Backbone: Why Reliable Connectivity Keeps Hospitality Running
Laure Joyeux
Partnerships and International Expansion Manager at Inpulse
Inpulse
Episode: Human + AI in the Bakehouse: How La Maritxu Uses Inpulse to Nail Forecasting, Stock & Purchasing
Italo Vendramini
Head of Operations at La Maritxu
La Maritxu
Episode: Human + AI in the Bakehouse: How La Maritxu Uses Inpulse to Nail Forecasting, Stock & Purchasing
Fryderyk Szydlowski
Founder of Embargo and former professional basketball player
Embargo
Episode: Best-in-Class, All-in-One: How Embargo Turns First-Party Data into Real Revenue with Fryderyk (Frederick) Szydlowski
David Dillon
CEO of UROCKED
UROCKED
Episode: Fixing Fairness in Tipping – with David Dillon, Founder & CEO of UROCKED
Maria McCann
Operations Director at Blacklock, with a background in hospitality and dietetics.
Blacklock
Episode: The Disruption Delusion, Why We Still Fear Change in Hospitality with Maria McCann.
Joel Robinson
Founder of Openr, formerly digital and tech director at Azzurri Group
Openr
Episode: Unlocking Hospitality’s Single Source of Truth | Joel Robinson, Founder of Openr

Host

Chris Fletcher
Host and tech matchmaker with a background in operations, bringing sharp, unfiltered conversations in hospitality technology.

Reviews

5.0 out of 5 stars from 25 ratings
  • Chris is the best

    Huge fan of Chris and Tech on Toast. Keep up the good work on informing the world about the great hospitality hacks out there to deliver a better service and improve profitability as a result.

    Your friends at EMenu Now :)

    Apple Podcasts
    5
    jsatchi
    United Kingdom3 years ago
  • Wood fired wonders

    Love this story . I run my own business and can relate to all of this . Good luck guys .

    Apple Podcasts
    5
    liz5454sa
    United Kingdom5 years ago
  • Alex & Katie

    Great to hear that there is life after casual dining . Really enjoyed it .

    Apple Podcasts
    5
    si5656smithy
    United Kingdom5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the practical insights offered by industry professionals.
The conversational style is engaging and knowledgeable, making it relatable for hospitality operators.
Content is consistently informative regarding trends and technologies in the hospitality sector.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#147
United Kingdom/Technology

Talking Points

Recent interactions between the hosts and their guests.

Optimising Last-Mile Delivery: Insights from Nash's UK Head, Patrick Eve
Q: What are the key benefits of using Nash's delivery services?
Total control over customer experience, customer data management, and customization of logistics infrastructure.
Optimising Last-Mile Delivery: Insights from Nash's UK Head, Patrick Eve
Q: How have you got to this point in your career?
I started in retail as managing director of ZigZag, focusing on returns for large brands before moving to Gopher and now Nash.
Changing Lives, One Ingredient at a Time: Ewan Phillips' Mission
Q: What led you from food marketing to the tech industry with And It Has?
I always worked with food producers, and through discussions, we realized there was a significant gap in understanding food safety and allergens, which prompted the creation of And It Has to address these issues.
The Future of Hiring: Enhancing Candidate Experience & Efficiency with Ed Grimes & Ed Godwin.
Q: What does the future look like for talent management?
Talent management is ripe for revolution, focusing on improving average candidate experiences and integrating internal career paths with AI capabilities for personalized development plans.
The Future of Hiring: Enhancing Candidate Experience & Efficiency with Ed Grimes & Ed Godwin.
Q: How do you ensure candidate data security?
Data security is mainly tech-based, with full encryption during transit and at rest, compliance with EU regulations, ensuring a high standard of data protection.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focused on the intersection of hospitality and technology, this series explores how modern innovations are reshaping the industry. It features engaging discussions with operators, founders, and innovators, who provide insights on tactical approaches, emerging trends, and practical applications of technology in hospitality settings. Topics often include AI, customer engagement, operational efficiency, loyalty programs, and the evolving customer experience, all aimed at enhancing business performance and guest satisfaction. Notable for its unfiltered conversations, it aims to provide actionable insights into the tech landscape of hospitality, making it a valuable resource for professionals looking to thrive in this transformative era.

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These podcasts share a similar audience with this podcast:

1. The Rest Is Politics
2. Newscast
3. Parenting Hell with Rob Beckett and Josh Widdicombe
4. What's Cooking? | A Podcast from Nory
5. The Ancients

How many episodes of this podcast are there?

this podcast launched 5 years ago and published 168 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Jonny Bramwell
2. Joe Strudwick
3. Andy Maynard
4. Laure Joyeux
5. Italo Vendramini
6. Fryderyk Szydlowski
7. David Dillon
8. Maria McCann

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