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Artwork for Tech on Toast, The Hospitality Tech Podcast

Tech on Toast, The Hospitality Tech Podcast

Chris Fletcher
Hospitality Technology
Hospitality Industry
Hospitality
Orderpay
Nash
AI Recruitment
Talkbox
Impact Data
Zenzap
Candidate Experience
Young's
Dojo
And It Has
Customer Retention
Marketing Automation
Technology
Centegra
Hospitality Tech
Christmas Season
Marketing Strategies

Connecting hospitality with the tech that makes it better. Hosted by Chris Fletcher — former operator, now tech matchmaker — Tech on Toast brings you sharp, unfiltered conversations with the people shaping hospitality’s future. Each week, we sit down with operators, founders, and innovators to unpack the tech, tactics, and trends transforming how the industry works. From smarter kitchens and AI-dr... more

PublishesTwice weeklyEpisodes177Founded5 years ago
Number of ListenersCategory
Technology

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Artwork for Tech on Toast, The Hospitality Tech Podcast

Latest Episodes

What's the difference between a viral moment and a loyal customer base?

In this live panel from Service 2026, hospitality marketing leaders from Dave's Hot Chicken, Rolled, Cote, BlackRock, and Kerb reveal why 70% of guests never return, and exactl... more

Great hospitality tech should work quietly in the background. When it doesn’t, operators feel it immediately.In this episode of the Tech on Toast podcast, Chris is joined by Colin Jackson, Head of Partner Technology at Dojo, to unpack why integration... more

Payments should never slow service down, but too often they do.In this episode of the Tech on Toast podcast, Chris is joined by Tom Usher, Engineering Manager at Dojo, to explore how modern payments technology is being built specifically for the real... more

In this episode, Chris Fletcher is joined by Blair Lundie, Head of Business Development at Tayl, a learning management system built with one obsession: ease of use.They dig into why training in hospitality often becomes a tick-box exercise, what good... more

Key Facts

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Recent Guests

Jonny Bramwell
Regional Operations Manager at Rosa's Thai
Rosa's Thai
Episode: What Operators Actually Want from Tech, with Jonny Bramwell, Rosa’s Thai
Joe Strudwick
Head of National Accounts at Sky
Sky
Episode: The Invisible Backbone: Why Reliable Connectivity Keeps Hospitality Running
Andy Maynard
IT Director at Caffè Nero
Caffè Nero
Episode: The Invisible Backbone: Why Reliable Connectivity Keeps Hospitality Running
Laure Joyeux
Partnerships and International Expansion Manager at Inpulse
Inpulse
Episode: Human + AI in the Bakehouse: How La Maritxu Uses Inpulse to Nail Forecasting, Stock & Purchasing
Italo Vendramini
Head of Operations at La Maritxu
La Maritxu
Episode: Human + AI in the Bakehouse: How La Maritxu Uses Inpulse to Nail Forecasting, Stock & Purchasing
Fryderyk Szydlowski
Founder of Embargo and former professional basketball player
Embargo
Episode: Best-in-Class, All-in-One: How Embargo Turns First-Party Data into Real Revenue with Fryderyk (Frederick) Szydlowski
David Dillon
CEO of UROCKED
UROCKED
Episode: Fixing Fairness in Tipping – with David Dillon, Founder & CEO of UROCKED
Maria McCann
Operations Director at Blacklock, with a background in hospitality and dietetics.
Blacklock
Episode: The Disruption Delusion, Why We Still Fear Change in Hospitality with Maria McCann.
Joel Robinson
Founder of Openr, formerly digital and tech director at Azzurri Group
Openr
Episode: Unlocking Hospitality’s Single Source of Truth | Joel Robinson, Founder of Openr

Host

Chris Fletcher
Host and former operator turned tech matchmaker, facilitating sharp, unfiltered conversations about the tech transforming hospitality.

Reviews

5.0 out of 5 stars from 25 ratings
  • Chris is the best

    Huge fan of Chris and Tech on Toast. Keep up the good work on informing the world about the great hospitality hacks out there to deliver a better service and improve profitability as a result.

    Your friends at EMenu Now :)

    Apple Podcasts
    5
    jsatchi
    United Kingdom3 years ago
  • Wood fired wonders

    Love this story . I run my own business and can relate to all of this . Good luck guys .

    Apple Podcasts
    5
    liz5454sa
    United Kingdom5 years ago
  • Alex & Katie

    Great to hear that there is life after casual dining . Really enjoyed it .

    Apple Podcasts
    5
    si5656smithy
    United Kingdom5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many find Chris Fletcher's expertise and hosting style enhances the quality of conversations, making the complex topics accessible.
The content is often seen as practical and actionable, providing insights that can be directly applied to improve operations.
Numerous listeners relate personally to the stories shared by guests, finding real value in their experiences and insights.
Listeners appreciate the engaging and informative discussions about new technology in hospitality.

Top Technology Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Optimising Last-Mile Delivery: Insights from Nash's UK Head, Patrick Eve
Q: What are the key benefits of using Nash's delivery services?
Total control over customer experience, customer data management, and customization of logistics infrastructure.
Optimising Last-Mile Delivery: Insights from Nash's UK Head, Patrick Eve
Q: How have you got to this point in your career?
I started in retail as managing director of ZigZag, focusing on returns for large brands before moving to Gopher and now Nash.
Changing Lives, One Ingredient at a Time: Ewan Phillips' Mission
Q: What led you from food marketing to the tech industry with And It Has?
I always worked with food producers, and through discussions, we realized there was a significant gap in understanding food safety and allergens, which prompted the creation of And It Has to address these issues.
The Future of Hiring: Enhancing Candidate Experience & Efficiency with Ed Grimes & Ed Godwin.
Q: What does the future look like for talent management?
Talent management is ripe for revolution, focusing on improving average candidate experiences and integrating internal career paths with AI capabilities for personalized development plans.
The Future of Hiring: Enhancing Candidate Experience & Efficiency with Ed Grimes & Ed Godwin.
Q: How do you ensure candidate data security?
Data security is mainly tech-based, with full encryption during transit and at rest, compliance with EU regulations, ensuring a high standard of data protection.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Conversations tend to focus on the intersection of hospitality and technology, exploring trends, tools, and strategies that help improve operational effectiveness and customer experience. Great emphasis is placed on real-time data utilization, the impact of AI in streamlining processes, and the importance of reliable connectivity within this industry. Unique insights are also shared from operators, tech founders, and industry experts discussing the practical implications of technology while addressing common challenges faced in hospitality settings. It stands out for its unfiltered and informative dialogue that aims to provide actionable insights for a diverse audience within hospitality, including pub owners, restaurateurs, and tech innova... more

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this podcast launched 5 years ago and published 177 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Jonny Bramwell
2. Joe Strudwick
3. Andy Maynard
4. Laure Joyeux
5. Italo Vendramini
6. Fryderyk Szydlowski
7. David Dillon
8. Maria McCann

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