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Artwork for SaaS Talk™ with the Metrics Brothers

SaaS Talk™ with the Metrics Brothers - Strategies, Insights, & Metrics for B2B SaaS Executive Leaders

Ray Rike & Dave Kellogg
Customer Success
Opencloud Report
Metrics
Gainsight
B2B Saas
Ai-Powered Software
Revenue Growth
Net Revenue Retention (NRR)
Rule Of 40
Openview 2023 Saas Benchmark Report
Consumption-Based Pricing
Logo Velocity
Chief Revenue Officer
Rule Of X
Customer Support
Growth Rate
Gross Dollar Retention (GDR)
Net Dollar Retention
Customer Acquisition Strategies
Keybank Capital Markets Annual Saas Survey

SaaS Talk™ with the Metrics Brothers is hosted by Dave "CAC" Kellogg and Ray "Growth" Rike. SaaS Talk™ provides unique insights, strategies, tactics and the metrics to measure customer acquisition, customer retention and customer expansion success for B2B SaaS companies.

Each 20-minute episode will cover a topic critical to profitable revenue growth chalked full of practical advice that can be int... more

PublishesWeeklyEpisodes72Founded2 years ago
Number of ListenersCategories
BusinessManagement

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Artwork for SaaS Talk™ with the Metrics Brothers

Latest Episodes

Net Customer Base Expansion = (Expansion ARR - Churned ARR) which helps SaaS companies to understand how the existing customer base is impacting ARR growth excluding the impact of new logo customer ARR.

Why not just use Net Revenue Retention? CAC ... more

B2B SaaS Pricing models have evolved over the past few years with 67% of SaaS companies now saying they have introduced at least one element of Usage-Based Pricing. Though this benchmark does not tell the whole story of pricing, as the primary pricin... more

Common practice is to measure Sales and Marketing expenses as a percentage of revenue, which in the SaaS industry ranges between 20% - 60% based upon stage, growth and efficiency. CAC and Growth discuss an alternative metric which measure... more

The Sales Velocity metric calculation formula is (win rate x average contract value x # opportunities)/ average sales cycle length. The resultant Sales Velocity metrics highlights the amount of new bookings a Sales team can deliver per day....one key... more

Key Facts

Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Meghan Gill
Senior Vice President of Sales Ops and Sales Development at MongoDB
MongoDB
Episode: The Bermuda Triangle of Sales Ops - Featuring Meghan Gill, SVP Sales Operations and Sales Development at MongoDB
Nick Mehta
CEO of Gainsight
Gainsight
Episode: Top Metrics and Benchmarks for Customer Success - with special guest Nick Mehta, CEO Gainsight

Hosts

Dave Kellogg
EIR at Balderton Capital, independent consultant, and author with extensive experience in SaaS strategies and metrics.
Ray Rike
Founder and CEO of Benchmarkit, bringing a wealth of knowledge in B2B sales strategy and growth metrics.

Reviews

4.6 out of 5 stars from 68 ratings
  • Great show and insight!

    Really enjoying the insight into the Saas market, very informative podcast to listen to

    Apple Podcasts
    5
    TBL1992
    United States2 years ago
  • Best SaaS Podcast!

    This podcast is essential listening for SaaS leaders planning to raise money or truly understand the fundamentals of their business.

    Apple Podcasts
    5
    Pete Hurtubise
    United States2 years ago
  • Great perspectives on how to use customer acquisition cost metrics

    One of the best SaaS podcasts I have heard over the past couple years

    Apple Podcasts
    5
    maxcfo
    United States2 years ago
  • Fantastic! 6 out of 5 stars!

    Ray and Dave bring the heat! You can tell they have years of experience doing this. I am loving the nuanced discussions of SaaS metrics, attribution, pipeline metrics, etc. Can’t recommend this podcast enough (but at the same time considering keeping it a secret so my competitors stay in the dark).

    Apple Podcasts
    5
    n_evans
    United States2 years ago
  • Wow

    Great

    Apple Podcasts
    5
    stephenkrakofsky
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the practical and actionable insights provided by the hosts, which are especially relevant for B2B SaaS companies. Many reviews highlight the depth of knowledge and expertise shared during discussions. Anecdotes from industry experiences make complex topics more relatable and easier to grasp. Overall, the podcast is seen as a valuable resource for anyone looking to enhance their understanding of SaaS business dynamics.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Pricing and Billing Trends & Benchmarks
Q: Is there a correlation or causation regarding hybrid pricing and faster growth?
While hybrid pricing showed higher growth percentages, the data cannot definitively state it as causal, only observational.
Pricing and Billing Trends & Benchmarks
Q: How did you find the respondents for the survey and is there any bias?
The respondents were selected from a database of about 10,000, focusing on personas like the CRO and CMO. There is no bias as multiple sources were used for input.
The Bermuda Triangle of Sales Ops - Featuring Meghan Gill, SVP Sales Operations and Sales Development at MongoDB
Q: What advice would you give to someone running ops at a $20 million company on how to grow with their company?
Balance the firefighting and day-to-day operations with longer-term strategy, while also ensuring you have the right team for day-to-day tasks and a focus on foundational data structures.
Top Metrics and Benchmarks for Customer Success - with special guest Nick Mehta, CEO Gainsight
Q: What do you think of the argument that customer success is overrated and should be everyone's job?
While everyone should care about customer success, it is a nuanced argument. Structured customer success roles are essential for many SaaS businesses to drive value.
Top Metrics and Benchmarks for Customer Success - with special guest Nick Mehta, CEO Gainsight
Q: What are the top three level outcome metrics you would recommend for measuring CS teams' business impact?
Gross retention, net retention in the form of CSQLs, and the percentage of AR spent on CSM are crucial metrics to monitor.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About SaaS Talk™ with the Metrics Brothers

What is SaaS Talk™ with the Metrics Brothers about and what kind of topics does it cover?

Insights into the B2B SaaS landscape form the core of the content, providing listeners with strategies, metrics, and advice aimed at improving customer acquisition, retention, and expansion. Engaging discussions encompass critical themes such as funding strategies, performance metrics, and trends within the SaaS industry, supported by industry reports and firsthand anecdotes from experienced hosts. Episodes often highlight high-level insights tailored for executive leaders in the SaaS space, making this resource particularly valuable for decision-makers looking to enhance their understanding of market dynamics and operational efficiency. Unique features include a blend of theoretical insights with tangible applications, enriching the learni... more

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Which podcasts are similar to SaaS Talk™ with the Metrics Brothers?

These podcasts share a similar audience with SaaS Talk™ with the Metrics Brothers:

1. The Official SaaStr Podcast: SaaS | Founders | Investors
2. Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold
3. The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship
4. My First Million
5. Science of Perception Box

How many episodes of SaaS Talk™ with the Metrics Brothers are there?

SaaS Talk™ with the Metrics Brothers launched 2 years ago and published 72 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on SaaS Talk™ with the Metrics Brothers?

Recent guests on SaaS Talk™ with the Metrics Brothers include:

1. Meghan Gill
2. Nick Mehta

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