Retail101online
Mark LackWelcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From ... more
| Publishes | Twice monthly | Episodes | 50 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagementCoursesEducation | |||
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Latest Episodes
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Most loyalty programmes don’t change behaviour.
They simply reward what customers were already going to do.
In this episode of Retail Voices, I’m joined by Mark Mortimer Davies, CEO GCC at Choithrams and one of the most experience... more
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Customer experience isn’t a “nice to have” — it’s a profit driver.
In this episode of Retail Voices, I’m joined by Vance Morris, former Disney leader, entrepreneur, and founder of Chesapeake Service Solutions, to explore how custom... more
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Retail transformation isn’t just about technology — it’s about understanding how people actually behave.
In this episode of Retail Voices, I’m joined by Andy Ellwood, Founder & CEO of Stretch, to explore the intersection of AI, hum... more
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Retail communication is entering a completely new era.
In this episode of Retail Voices, I’m joined by R. J. Taylor, CEO and founder of Backstroke, to explore how AI-powered messaging is transforming the way retailers communicate w... more
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Most brands think they’re telling great stories.
Customers think otherwise.
In this episode of Retail Voices, I’m joined by John Elbing, creator of the Storybuilding methodology and Chief Storybuilder Officer at Standpoint, to unp... more
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Negotiation is one of the most critical — and overlooked — skills in retail. From supplier contracts to promotional deals, the way you negotiate can make or break your margins, your relationships, and your reputation.
In this episo... more
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Retail doesn’t fail because of bad strategy — it fails because of poor execution.
In this episode of Retail Voices, I’m joined by Jon Dario, retail executive, leadership trainer, and founder of Jon Dario Media, to break down his AI... more
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In this episode of Retail101online, Mark Lack breaks down Dr. Robert Cialdini’s 6 legendary principles of persuasion — and shows how they apply directly to the day-to-day challenges of retail leadership. From motivating your team to... more
Key Facts
Reviews
- Succinct effective messages in retail leadership
I discovered Mark’s podcast early one morning in a desperate effort to find a supportive voice other than mine. He speaks to me, to my staff, sharing messages of growth and leadership in a transaction driven environment.
Apple Podcasts5Lifethyme
United States7 months ago - Great for improving retail knowledge
A great opportunity to build your retail knowledge through very easily digestible chunks.
Apple Podcasts5theretailguru
United Kingdom2 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #97 |  United Arab Emirates/Business/Management |
Top Management Podcasts
Audience Metrics
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| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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Retail101online launched 2 years ago and published 50 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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