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Restoration Rundown Podcast

Restoration Rundown
Restoration Industry
Artificial Intelligence
Justified
Restoration Association Of Florida
Leveller
Shaping Your Leadership Identity
Leadership
1-Tom-Plumber
Jstfyd
Distance
Website Optimization
Lead Conversion
Florida
Live Switch
Elkmont Estimates
Remote Estimating
Restoration
Trifecta Growth Institute
1-Tom
Pink Plunger Expo

The Restoration Rundown Podcast is your one stop shop on how to grow your Restoration Business. From digital marketing to best management solutions, we give you the "rundown" on everything you need to build your property damage restoration company the right way.

Hosted by Benjamin Ricciardi, the author of "The No B.S Guide to Internet Marketing for Restoration Contractors" and owner of Ironclad R... more

PublishesTwice monthlyEpisodes123Founded5 years ago
Number of ListenersCategories
MarketingBusiness

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Artwork for Restoration Rundown Podcast

Latest Episodes

Your restoration company's website might be bringing in plenty of traffic and losing almost all of it before anyone calls. In this episode of the Restoration Rundown, Ben Ricciardi breaks down the 6 most common website mistakes costing restoration co... more

Every restoration contractor knows this moment: a homeowner has a flood or a fire, they call three companies back to back, and whoever answers first and answers well usually wins the job. On this episode, Ben talks with Nick D'Urbano, Co-Founder and ... more

Last time Doug Weatherman, COO of Rare Restoration, was on the show, he ended the conversation with a tease: something called Justified was coming, built to give restoration contractors a real weapon against AI driven claims systems like Elysian and ... more

Nobody goes broke because of a slow season. They go broke because of what they skipped building during the busy one. In this episode, Ben Ricciardi, founder of Ironclad Restoration Marketing, breaks down why so many restoration companies boom during ... more

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Recent Guests

Nick D'Urbano
Co-founder, Chief Revenue Officer
Distance
Episode: The AI Front Desk: How Distance Is Changing Speed-to-Lead for Restoration Contractors
Carlos Ramirez
Owner of Pure Restore
Pure Restore
Episode: JSTFYD: The Restoration Industry Finally Gets Its Own AI Weapon
Max Pena
Marketing lead for Jstfyd / Co-creator
Jstfyd
Episode: JSTFYD: The Restoration Industry Finally Gets Its Own AI Weapon
James Hatfield
Chief Revenue Officer at LiveSwitch
LiveSwitch
Episode: Race to the Face, Proven: A Contractor's Real Results with LiveSwitch
Derek Muelken
Founder of BreakPoint Consulting
BreakPoint Consulting
Episode: Race to the Face, Proven: A Contractor's Real Results with LiveSwitch
Alvaro Leal
Business Development Director at 1-Tom-Plumber
1-Tom-Plumber
Episode: Behind the Pink Plunger Expo: What 1-Tom-Plumber Is Building in Clearwater
Claire Carreras
Operations and Executive Management Leader with experience in construction and emergency restoration
1-Tom (Austin, Texas)
Episode: Your Team is Dropping the Ball & Here's Why with Claire Carreras
Richie Kidwell
President of the Restoration Association of Florida (RAF)
Restoration Association of Florida
Episode: If You’re Not Involved, You’re Exposed: RAF Explained with Richie Kidwell
Rod Cruce
Leader, Trifecta Growth Institute
Trifecta Growth Institute
Episode: Shaping Your Leadership Identity with Rod Cruce

Host

Benjamin Ricciardi
Host of the Restoration Rundown Podcast; focused on marketing and growth strategies for restoration businesses.

Reviews

4.3 out of 5 stars from 6 ratings
  • Highly informative

    Great insight into what it takes to increase leads from the web

    Apple Podcasts
    5
    Restopro 770
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Balanced view on AI adoption in restoration without hype
Useful, practical takeaways for faster project cycles and better ROI
Great insight into what it takes to increase leads from the web
Solid guest lineup with actionable strategies for contractors
Informative conversations on leadership and scaling restoration teams

Talking Points

Recent interactions between the hosts and their guests.

The AI Front Desk: How Distance Is Changing Speed-to-Lead for Restoration Contractors
Q: Given the concerns about AI feeling cold or robotic in crises, how does Distance differentiate itself from other tools in the market?
Distance uses advanced emotion-detection to adjust tone when a caller is crying or upset, near-zero latency for real-time dialogue, and the ability to interleave speaking with listening so conversations feel natural. This creates a human-like experience that preserves empathy while delivering fast, accurate responses and proper handoffs.
The AI Front Desk: How Distance Is Changing Speed-to-Lead for Restoration Contractors
Q: Walk me through in plain terms what Distance actually does and what happens when a call, text, or DM comes in.
Distance onboards clients by feeding foundational company knowledge and training the AI on its objectives, such as quickly assessing active live emergencies, transferring urgent calls to dispatch, and providing post-call transcripts and next steps. The system can handle large volumes, perform live transfers, and notify the team with detailed summaries and action items, effectively making the process 24/7 and reducing missed opportunities.
Are Contractors Training the Machines That Will Beat Them? | Doug Weatherman on AI & Restoration Claims
Q: What is Justified and why is it significant?
Justified is an upcoming product designed to justify restoration bills using a trained AI engine, aligning estimates with standards and best practices rather than tribal knowledge, potentially reshaping the pricing landscape and helping contractors compete against AI-enabled processes.
Are Contractors Training the Machines That Will Beat Them? | Doug Weatherman on AI & Restoration Claims
Q: What sparked the concern about AI entering the restoration claims ecosystem a year ago?
Doug explained that AI could eventually run rebuttals and demand-based narratives, effectively challenging contractors' estimates. The concern was about machine-assisted decision-making changing how claims are reviewed and priced.
Level up your Estimating with Jeff Diem
Q: How do you address AI security and the risk of over-reliance on automated tools?
They emphasize self-hosted, on-platform data controls to avoid consumer-protection risks and data leakage, caution against over-reliance on generic AI, and highlight ongoing human-in-the-loop support and webinars for expert guidance.

Audience Metrics

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Frequently Asked Questions About Restoration Rundown Podcast

What is Restoration Rundown Podcast about and what kind of topics does it cover?

A practical, attack-your-business-from-multiple-angles show focused on growing property damage restoration companies. It regularly covers marketing, operations, leadership, and technology—from franchise models and industry advocacy to AI-enabled estimating and live-video workflows that speed up sales and claims. Guests range from franchise leaders and operations executives to AI and estimation specialists, providing actionable tips, frameworks, and real-world examples to improve profitability, scale, and client outcomes. A notable edge is the blend of hands-on operational coaching, leadership identity work, and tech-forward tools presented in a candid, results-oriented style that often includes live demos or actionable takeaways for impleme... more

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Which podcasts are similar to Restoration Rundown Podcast?

These podcasts share a similar audience with Restoration Rundown Podcast:

1. Restoration Today
2. Restoration Pros Unplugged
3. The Restoration & Remediation Ask the Expert Podcast
4. Head Heart & Boots
5. The DYOJO Podcast

How many episodes of Restoration Rundown Podcast are there?

Restoration Rundown Podcast launched 5 years ago and published 123 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Restoration Rundown Podcast?

Recent guests on Restoration Rundown Podcast include:

1. Nick D'Urbano
2. Carlos Ramirez
3. Max Pena
4. James Hatfield
5. Derek Muelken
6. Alvaro Leal
7. Claire Carreras
8. Richie Kidwell

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