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Restoration Rundown Podcast

Restoration Rundown
Restoration Industry
Artificial Intelligence
Justified
FP Property Restoration
Restoration Association Of Florida
Leveller
Shaping Your Leadership Identity
Leadership
1-Tom-Plumber
Jstfyd
Distance
Website Optimization
Lead Conversion
Florida
Live Switch
Google Reviews
Elkmont Estimates
Remote Estimating
Restoration
Trifecta Growth Institute

The Restoration Rundown Podcast is your one stop shop on how to grow your Restoration Business. From digital marketing to best management solutions, we give you the "rundown" on everything you need to build your property damage restoration company the right way.

Hosted by Benjamin Ricciardi, the author of "The No B.S Guide to Internet Marketing for Restoration Contractors" and owner of Ironclad R... more

PublishesTwice monthlyEpisodes125Founded5 years ago
Number of ListenersCategories
MarketingBusiness

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Artwork for Restoration Rundown Podcast

Latest Episodes

Every week, our team sits in on strategy sessions with restoration owners across different markets, sizes, and years in business. And almost every time, it's the same handful of problems, not AI, not some new platform, the fundamentals.

In this epi... more

Most people in restoration have one story about how they got into the industry. This week's guest has three careers behind him before this one.

Jason Floyd spent ten years as a Military Policeman in the U.S. Army, five at West Point, five in German... more

Your restoration company's website might be bringing in plenty of traffic and losing almost all of it before anyone calls. In this episode of the Restoration Rundown, Ben Ricciardi breaks down the 6 most common website mistakes costing restoration co... more

Every restoration contractor knows this moment: a homeowner has a flood or a fire, they call three companies back to back, and whoever answers first and answers well usually wins the job. On this episode, Ben talks with Nick D'Urbano, Co-Founder and ... more

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Recent Guests

JC Cariaso
Chief operating officer of Ironclad Restoration Marketing with nearly 15 years of experience marketing restoration companies
Ironclad Restoration Marketing
Episode: If I Owned a Restoration Company in 2026, Here's Exactly How I'd Get Leads
Jason Floyd
General Manager, FP Property Restoration — Southwest Florida Operations
FP Property Restoration
Episode: From Guarding Presidents to Guarding Homes: Jason Floyd from FP
Nick D'Urbano
Co-founder, Chief Revenue Officer
Distance
Episode: The AI Front Desk: How Distance Is Changing Speed-to-Lead for Restoration Contractors
Doug Weatherman
COO of Rare Restoration
Rare Restoration
Episode: JSTFYD: The Restoration Industry Finally Gets Its Own AI Weapon
Carlos Ramirez
Owner of Pure Restore
Pure Restore
Episode: JSTFYD: The Restoration Industry Finally Gets Its Own AI Weapon
Max Pena
Marketing lead for Jstfyd / Co-creator
Jstfyd
Episode: JSTFYD: The Restoration Industry Finally Gets Its Own AI Weapon
James Hatfield
Chief Revenue Officer at LiveSwitch
LiveSwitch
Episode: Race to the Face, Proven: A Contractor's Real Results with LiveSwitch
Derek Muelken
Founder of BreakPoint Consulting
BreakPoint Consulting
Episode: Race to the Face, Proven: A Contractor's Real Results with LiveSwitch
Alvaro Leal
Business Development Director at 1-Tom-Plumber
1-Tom-Plumber
Episode: Behind the Pink Plunger Expo: What 1-Tom-Plumber Is Building in Clearwater

Host

Ben Ricciardi
Restoration marketing entrepreneur and author of a guide to internet marketing for restoration contractors

Reviews

4.3 out of 5 stars from 6 ratings
  • Highly informative

    Great insight into what it takes to increase leads from the web

    Apple Podcasts
    5
    Restopro 770
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners value practical insight into increasing leads through web marketing.

Talking Points

Recent interactions between the hosts and their guests.

If I Owned a Restoration Company in 2026, Here's Exactly How I'd Get Leads
Q: What are you seeing consistently with websites on these calls that you've been doing lately?
Cariaso says websites often look unprofessional, fail to explain the company's services clearly, lack focused service pages and consistent useful content, and do not prioritize mobile users or easy calling.
If I Owned a Restoration Company in 2026, Here's Exactly How I'd Get Leads
Q: So why does a company with a couple hundred reviews still lose the Google versus these guys that have like the 12?
Cariaso says review recency and consistency matter, not just the total count. Regular, recent reviews signal ongoing work and can help a company compete in Google results.
The AI Front Desk: How Distance Is Changing Speed-to-Lead for Restoration Contractors
Q: Given the concerns about AI feeling cold or robotic in crises, how does Distance differentiate itself from other tools in the market?
Distance uses advanced emotion-detection to adjust tone when a caller is crying or upset, near-zero latency for real-time dialogue, and the ability to interleave speaking with listening so conversations feel natural. This creates a human-like experience that preserves empathy while delivering fast, accurate responses and proper handoffs.
The AI Front Desk: How Distance Is Changing Speed-to-Lead for Restoration Contractors
Q: Walk me through in plain terms what Distance actually does and what happens when a call, text, or DM comes in.
Distance onboards clients by feeding foundational company knowledge and training the AI on its objectives, such as quickly assessing active live emergencies, transferring urgent calls to dispatch, and providing post-call transcripts and next steps. The system can handle large volumes, perform live transfers, and notify the team with detailed summaries and action items, effectively making the process 24/7 and reducing missed opportunities.
Are Contractors Training the Machines That Will Beat Them? | Doug Weatherman on AI & Restoration Claims
Q: What is Justified and why is it significant?
Justified is an upcoming product designed to justify restoration bills using a trained AI engine, aligning estimates with standards and best practices rather than tribal knowledge, potentially reshaping the pricing landscape and helping contractors compete against AI-enabled processes.

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Frequently Asked Questions About Restoration Rundown Podcast

What is Restoration Rundown Podcast about and what kind of topics does it cover?

Practical guidance for owners and leaders of property damage restoration companies, with a focus on growing revenue, improving operations, and adapting to changes in technology and the claims process. Host Ben Ricciardi brings a restoration marketing perspective to solo instructional episodes and conversations with contractors, technology executives, consultants, association leaders, and business coaches.

Recurring themes include digital visibility, lead response, customer trust, AI tools, live video, team leadership, and business systems. The discussions pair marketing tactics with operational and industry perspectives, helping restoration professionals assess what to implement and how it may affect growth, profitability, and service deli... more

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Which podcasts are similar to Restoration Rundown Podcast?

These podcasts share a similar audience with Restoration Rundown Podcast:

1. Restoration Today
2. Restoration Pros Unplugged
3. The Restoration & Remediation Ask the Expert Podcast
4. Head Heart & Boots
5. REAL AF with Andy Frisella

How many episodes of Restoration Rundown Podcast are there?

Restoration Rundown Podcast launched 5 years ago and published 125 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Restoration Rundown Podcast?

Recent guests on Restoration Rundown Podcast include:

1. JC Cariaso
2. Jason Floyd
3. Nick D'Urbano
4. Doug Weatherman
5. Carlos Ramirez
6. Max Pena
7. James Hatfield
8. Derek Muelken

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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