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Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Auto Repair Industry
Communication
Performance Coaching
Team Retention
Employee Engagement
Service Advisors
Ratchet and Wrench Management Conference
Autoops
Onboarding Processes
Employee Appreciation
Customer Experience
Auto Repair
Auto Care Industry
Customer Complaints
Standardization
Online Scheduling
Customer Appreciation Marketing
Workplace Culture
Automotive Repair

The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

PublishesTwice weeklyEpisodes431Founded9 years ago
Number of ListenersCategory
Business

Listen to this Podcast

Artwork for Ratchet+Wrench Radio

Latest Episodes

In this episode of Ratchet + Wrench Radio, we sit down with Natalie Dixon, PhD, who leads the technology and marketing teams focused on advancing Chemours’ Opteon™ portfolio, to cut through the myths, answer common technician questions and break down... more

Fear of public speaking affects 75% of Americans, but for automotive shop owners, effective communication isn't optional—it's essential for success.

In this episode of Ratchet and Wrench Radio, host Chris Jones sits down with leadership communicatio... more

Chris Messer, executive vice president of the transportation group at Endeavor Business Media—Ratchet+Wrench's parent company, sits down once again with leadership coach Mike Jones of Discover Leadership to tackle the powerful concept of frontline le... more

Join Chris as he sits down with Jeff Cox, President of the Automotive Maintenance and Repair Association, and Andrew Car from SSI to explore the game-changing world of Digital Vehicle Inspections (DVI). Learn how the Motorist Assurance Program (MAP) ... more

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Recent Guests

Jeff Cox
President of the Automotive Maintenance and Repair Association with over 30 years in the industry
Automotive Maintenance and Repair Association
Episode: Digital Inspections: How DVI and MAP Standards Are Transforming Auto Shop Trust
Andrew Carr
Professional from SSI USA with 10 years in software and 2 years in the automotive space
SSI USA
Episode: Digital Inspections: How DVI and MAP Standards Are Transforming Auto Shop Trust
Mike Bennett
Episode: Tale of Two Shops: The Great Turnaround of 2025
Kinja Dixon
Author, speaker, consultant, health activist and philanthropist who underwent a significant personal transformation and now shares his insights on success and personal growth.
Episode: The Four Pillars of Success
Glenn Piccolo
Managing partner at Adams Automotive in Houston, Texas, with over 15 years of automotive experience.
Adams Automotive
Episode: Taking Your Customer Service From Great to World Class
Rob Pietrowski
VP of Research at Endeavor Business Intelligence
Endeavor Business Intelligence
Episode: Tariffs, Inflation, and the Changing Automotive Landscape
Mike Jones
President and Master Trainer at Discover Leadership Training
Discover Leadership Training
Episode: Failure Isn't Fatal
Dave Johnson
President and CEO at ASE
ASE
Episode: ASE's Dave Johnson: The Future of Automotive Education and Why Certification Still "Means Something”
Hunt Demarest
CPA with Paar Melis & Associates, a financial expert specializing in the automotive industry.
Paar Melis & Associates
Episode: What Your Numbers Are Trying to Tell You

Hosts

Ivan
Host of Ratchet+Wrench Radio, known for engaging discussions on various topics relevant to the automotive industry.
Chris Jones
Editor extraordinaire, frequently contributing insights on automotive business management and industry trends.

Reviews

4.6 out of 5 stars from 31 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States3 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States6 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Content is found to be valuable and varied, often addressing relevant challenges and solutions.
Some feedback suggests improvements on audio quality and listener engagement during interviews.
Listeners appreciate the actionable strategies shared by industry experts.

Talking Points

Recent interactions between the hosts and their guests.

Lead From the Frontlines
Q: What do you do with an underperformer?
Make sure they understand their role's impact and the importance of their contribution to the team.
Lead From the Frontlines
Q: How do you change that culture?
Focus on knowing your 'why' and communicate the specific outcomes to your team.
Tale of Two Shops: The Great Turnaround of 2025
Q: How important has it been for the shops to focus on their nurturing campaigns with customers?
It's huge as customers aspire to people that they feel aligned with, especially when things get tight.
Tale of Two Shops: The Great Turnaround of 2025
Q: Given that we saw this trajectory of downward momentum followed by this sharp spike upward, where do you see the final quarter of 2025?
I think we're going to land just about exactly where we thought we were going to.
The Four Pillars of Success
Q: Can you give us a little teeny sample of what those four pillars are, and how important they are to the advancement of life and personal growth?
The four pillars are purpose, health, emotions, and knowledge, and they are crucial for sustaining life and fostering personal growth.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
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Age Range
Household Income
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Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

Offering a unique blend of practical insights and industry narratives, this podcast focuses on the automotive care sector. Across various episodes, it features engaging discussions on vendor relationships, customer service strategies, and business growth tactics within the auto care industry. Notable themes include fostering meaningful interactions between shop owners and their vendors, understanding market trends such as electric vehicles, and enhancing customer satisfaction through transparent communication practices. The podcast also emphasizes the importance of adapting to technology and changing consumer expectations, aiming to equip listeners with actionable strategies for success in a competitive landscape.

What sets this podcast ap... more

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Chris Cotton Weekly Blitz
3. Changing The Industry Podcast
4. Business By The Numbers
5. Just One Thing

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 9 years ago and published 431 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Jeff Cox
2. Andrew Carr
3. Mike Bennett
4. Kinja Dixon
5. Glenn Piccolo
6. Rob Pietrowski
7. Mike Jones
8. Dave Johnson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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