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Ratchet+Wrench Radio

Ratchet+Wrench
Automotive Industry
Leadership
Auto Repair Industry
Customer Service
Electric Vehicles
Communication
Right To Repair
Automotive Repair Industry
Auto Care Industry
Automotive Repair
Ratchet and Wrench Management Conference
Auto Repair
Technician Shortage
Tariffs
Automotive Aftermarket
Mental Health
Customer Experience
ADAS
Automotive Technology
R1234YF Refrigerant

Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.

PublishesWeeklyEpisodes498Founded10 years ago
Number of ListenersCategory
Business

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Artwork for Ratchet+Wrench Radio

Latest Episodes

Every shop owner wants a healthy, profitable business. But does that always mean adding more employees, opening more locations and chasing higher gross profit? Kendall Warnock, owner of A1 Automotive, with three locations in Lincoln and Seward, Nebra... more

The automotive service industry continues to face questions about technician recruitment, workforce development, and the skills shops will need in the years ahead. Jay Goninen’s move from WrenchWay to ASE brings a new perspective to those challenges.... more

SEMA is big enough to be overwhelming—especially if you're trying to squeeze everything into four days. So, what should independent shop owners actually see and do? Tom Gattuso, vice president of events for SEMA, joins us to break down the show floor... more

R-1234yf is already in the service bays, but is your shop ready to make the most of the opportunity? Natalie Dixon of Chemours explores what shops need to know about R-1234yf service, the potential to retrofit eligible R-134a vehicles, and the import... more

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Recent Guests

Jay Goninen
Vice President of Industry Advancement at ASE and automotive service workforce-development advocate
ASE
Episode: Building the Future of Automotive Service: Jay Goninen Talks Everything ASE
Tom Gattuso
Vice president of events for SEMA
SEMA
Episode: SEMA 2026: A Shop Owner’s Guide to the Show
Natalie Dixon
Chemours representative discussing automotive refrigerants and aftermarket service
Chemours
Episode: R-1234yf Refrigerant: A/C Service Opportunities and Retrofit Potential
Mark Bogdansky
Member of the AAPEX team
AAPEX
Episode: The Independent Shop Owner’s Guide to AAPEX 2026
Jamie Angel
Talent development leader at a large collision repair organization
Episode: Beyond the Hire: Building Career Paths That Keep Great Technicians
Joe Henry
Founder of ACT Auto Staffing
ACT Auto Staffing
Episode: What Recruiters Hear That Shop Owners Never Do
Chris Knuth
Author of The Owner's Manual, auto repair shop owner and entrepreneur
Author, The Owner's Manual
Episode: From Shop Owner to Entrepreneur: Building a Business That Thrives Without You
Ellie Pentland
Representative of Throttle Muscle
Throttle Muscle
Episode: Building a Training Program That Actually Works
Jim Saeli
Automotive business coach and trainer who helps independent repair shops identify barriers to growth
Episode: Why Good Shops Stop Growing

Hosts

Christine Schaffrin
Host of Ratchet+Wrench Radio, Ratchet+Wrench / Endeavor B2B affiliations present across episodes.
Christine
Repeated host identifier across episodes with affiliation to Ratchet+Wrench Radio; exact surname varies in sources.

Reviews

4.6 out of 5 stars from 33 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States7 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Sound quality and guest speaking dynamics are areas some listeners feel could improve.
Broad topic variety keeps content fresh and relevant for operators and leadership.
Listeners value the actionable strategies from industry experts.

Top Business Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Building the Future of Automotive Service: Jay Goninen Talks Everything ASE
Q: What's it designed for? What is it expected to accomplish? How can people take advantage of it?
ASE Connects connects schools and students with automotive shops for classroom speakers, donations, job shadows, and other support, helping shops build relationships and develop future technicians.
Building the Future of Automotive Service: Jay Goninen Talks Everything ASE
Q: What prompted your move to ASE?
Goninen says ASE's values and industry role aligned with WrenchWay's work, and their partnership had grown into a natural opportunity to work together more closely.
The Independent Shop Owner’s Guide to AAPEX 2026
Q: When that owner gets home, they're back in the shop, what's the best way to turn everything they saw and learned into something useful rather than just this notebook full of ideas that they're excited about but they don't really do anything with it?
Bogdansky recommends identifying at least three practical ideas to implement, such as a technical lesson, a hiring approach, a process improvement or a new tool. Teams can share what they learned in shop meetings over the following month.
The Independent Shop Owner’s Guide to AAPEX 2026
Q: What should an independent shop owner know about AAPEX 2026 that might be different from what they've experienced at the show in the past?
Most training will take place in the morning, freeing afternoons for the show floor, business meetings and networking. The floor will also be organized by product categories so attendees can find relevant vendors more efficiently.
R-1234yf Refrigerant: A/C Service Opportunities and Retrofit Potential
Q: As technicians start learning more about R-134a to R-1234yf retrofit, what are some of the most important things that we should understand before performing that retrofit?
Dixon advises technicians to confirm the vehicle is eligible, consult approved technical guidance, recover R-134a properly, keep the refrigerants separate to prevent cross-contamination and use the right equipment.

Audience Metrics

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Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

The show centers on practical leadership, profitability, and industry-wide shifts in auto care, blending shop-owner tactics with broader trends like battery tech, AI adoption, real estate leverage, and policy battles. Episodes frequently unpack emotional exits, wealth-building through exits and private equity, and hands-on strategies—from talent pipelines and culture to customer trust, philanthropy, and data-driven decision making. A standout is the mix of long-form guest storytelling with actionable frameworks, making complex industry dynamics approachable for operators and decision-makers evaluating growth, succession, or tech investments.

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How many listeners does Ratchet+Wrench Radio get?

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Business By The Numbers
3. Chris Cotton Weekly Blitz
4. Confessions of a Shop Owner
5. Changing The Industry Podcast

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 10 years ago and published 498 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Ratchet+Wrench Radio?

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Jay Goninen
2. Tom Gattuso
3. Natalie Dixon
4. Mark Bogdansky
5. Jamie Angel
6. Joe Henry
7. Chris Knuth
8. Ellie Pentland

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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