Rephonic
Artwork for Ratchet+Wrench Radio

Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Automotive Industry
Auto Repair Industry
Customer Service
Electric Vehicles
Communication
Right To Repair
Automotive Repair Industry
Auto Care Industry
Automotive Repair
Ratchet and Wrench Management Conference
Auto Repair
Technician Shortage
Tariffs
Automotive Aftermarket
Mental Health
Customer Experience
ADAS
Automotive Technology
R1234YF Refrigerant

Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.

PublishesWeeklyEpisodes490Founded10 years ago
Number of ListenersCategory
Business

Listen to this Podcast

Artwork for Ratchet+Wrench Radio

Latest Episodes

Training shouldn't end when the class does. Ellie Pentland of Throttle Muscle shares how repair shop owners can build more effective training programs by setting clear goals, keeping employees focused and following up consistently.

Your parking lot is full. Your sales look good. So why does it feel like your shop isn’t moving forward? Jim Saeli explains how owners can spot the difference between activity and real growth, identify the bottlenecks holding their shops back and bui... more

As more electric vehicles hit the road, they're reshaping more than repair procedures—they're changing how disabled vehicles reach your shop in the first place. Jeff Wiener, COO of Nation Safe Drivers, joins the podcast to explain why most EV roadsid... more

"Run it like you own it" has become a common phrase in independent repair shops, but what does it actually mean? In this episode of Ratchet+Wrench Radio, Bill Snow of Rad Air in Strongsville, Ohio, unpacks why giving managers responsibility without a... more

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

Recent Guests

Jim Saeli
Automotive business coach and trainer who helps independent repair shops identify barriers to growth
Episode: Why Good Shops Stop Growing
Jeff Wiener
Chief Operating Officer of Nation Safe Drivers
Nation Safe Drivers
Episode: Why EV Towing Is Changing Everything for Repair Shops
Kristi Werner
CEO of United Recyclers Group
United Recyclers Group
Episode: The Future of Parts Sourcing: How Auto Part Search Is Changing the Way Shops Buy Recycled OEM Parts
Scott Anderson
President and COO of GreatWater 360 Auto Care
GreatWater 360 Auto Care
Episode: Letting Go: The Emotional Side of Selling Your Auto Repair Shop
Dr. Blaire O'Neal
Author of Totaled, The Real Cost of Vehicle Loss
Depth Services / Automotive Body Parts Association
Episode: When Repair Costs Total More Than Cars
Jennifer Maher
CEO of TechForce Foundation
TechForce Foundation
Episode: The Next Generation of Technicians Is Here. Are Shops Ready?
Dan Autey
Head of automotive aftermarket at Stryten Energy
Stryten Energy
Episode: Keeping Fleets Moving: What Battery Technology Means for Shop Success
Josh Wilber
Vice President of Human Resources, Grote Industries
Grote Industries
Episode: 125 Years of People-First Leadership: What Shops Can Learn from Grote Industries
Adam Sutton
CEO of DX3 Brands and RNR Tire Express
DX3 Brands / RNR Tire Express
Episode: From Giving Back to Getting Ahead: How Smart Shops Turn Community Impact Into Growth

Hosts

Christine Schaffrin
Host of Ratchet+Wrench Radio, Ratchet+Wrench / Endeavor B2B affiliations present across episodes.
Christine
Repeated host identifier across episodes with affiliation to Ratchet+Wrench Radio; exact surname varies in sources.

Reviews

4.6 out of 5 stars from 32 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States7 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Sound quality and guest speaking dynamics are areas some listeners feel could improve.
Broad topic variety keeps content fresh and relevant for operators and leadership.
Listeners value the actionable strategies from industry experts.

Talking Points

Recent interactions between the hosts and their guests.

Why EV Towing Is Changing Everything for Repair Shops
Q: What misconception about EV roadside assistance should repair shop owners stop believing?
That EVs break down frequently; in reality, most events are operational and tied to charging or battery systems, so shops should focus on adapting roadside operations and charging infrastructure rather than assuming high mechanical failure rates.
Why EV Towing Is Changing Everything for Repair Shops
Q: From a shop owner's perspective, why should they care about roadside assistance trends and EVs?
Because roadside assistance is the first point of contact when something goes wrong; understanding EVs and coordinating with towing providers improves the chances of capturing business and delivering a better customer experience.
Why EV Towing Is Changing Everything for Repair Shops
Q: Where does the data about 95% of EV towing events coming from come from, and why is that important for shop owners to understand?
The data comes from roadside assistance operations across large fleets, reflecting that most EV events are battery or charging-related rather than mechanical failures, which shifts how shops should approach diagnostics, customer education, and service delivery.
When Repair Costs Total More Than Cars
Q: Is there a point where modern vehicles become too expensive to fix for the average consumer?
Yes. The discussion suggests a threshold where repair costs, driven by high technology and parts, exceed a vehicle's value or the payout from insurance, pushing more cases toward total loss, especially as high-value newer models plus sensors drive up repair costs. This tipping point varies by individual circumstances but is increasingly common as costs outpace vehicle value.
The Next Generation of Technicians Is Here. Are Shops Ready?
Q: How important is workplace culture in attracting Gen Z?
Extremely important—the generation seeks inclusive, respectful environments with opportunities to grow, flexible scheduling, and a sense that their work matters beyond just fixing cars.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

The show centers on practical leadership, profitability, and industry-wide shifts in auto care, blending shop-owner tactics with broader trends like battery tech, AI adoption, real estate leverage, and policy battles. Episodes frequently unpack emotional exits, wealth-building through exits and private equity, and hands-on strategies—from talent pipelines and culture to customer trust, philanthropy, and data-driven decision making. A standout is the mix of long-form guest storytelling with actionable frameworks, making complex industry dynamics approachable for operators and decision-makers evaluating growth, succession, or tech investments.

Where can I find podcast stats for Ratchet+Wrench Radio?

Rephonic provides a wide range of podcast stats for Ratchet+Wrench Radio. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Ratchet+Wrench Radio and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Ratchet+Wrench Radio get?

Rephonic provides a full set of podcast information for four million podcasts, including the number of listeners. View further listenership figures for Ratchet+Wrench Radio, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Ratchet+Wrench Radio?

Rephonic provides comprehensive predictive audience data for Ratchet+Wrench Radio, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Ratchet+Wrench Radio have?

To see how many followers or subscribers Ratchet+Wrench Radio has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Business By The Numbers
3. Confessions of a Shop Owner
4. Changing The Industry Podcast
5. Shop Fix Academy Podcast

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 10 years ago and published 490 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Ratchet+Wrench Radio?

Rephonic pulls ratings and reviews for Ratchet+Wrench Radio from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Ratchet+Wrench Radio?

Rephonic provides full transcripts for episodes of Ratchet+Wrench Radio. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Jim Saeli
2. Jeff Wiener
3. Kristi Werner
4. Scott Anderson
5. Dr. Blaire O'Neal
6. Jennifer Maher
7. Dan Autey
8. Josh Wilber

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days