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Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Auto Repair Industry
Performance Coaching
Communication
Employee Engagement
Team Retention
Ratchet and Wrench Management Conference
Autoops
Onboarding Processes
Employee Appreciation
Customer Experience
Auto Repair
Service Advisors
Auto Care Industry
Customer Complaints
Standardization
Online Scheduling
Customer Appreciation Marketing
Workplace Culture
Automotive Repair

The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

PublishesTwice weeklyEpisodes443Founded9 years ago
Number of ListenersCategory
Business

Listen to this Podcast

Artwork for Ratchet+Wrench Radio

Latest Episodes

As the year winds down, charitable giving becomes more than a goodwill gesture—it can be a powerful tax-saving strategy for shop owners. CPA and automotive financial advisor Nick Papakyrikos returns to Ratchet+Wrench Radio to explain how to make dona... more

You don’t need lavish parties or big bonuses to make your team feel valued. In this episode, small business expert Nick Papakryikos talks about meaningful, budget-friendly ways to show appreciation during the holiday season. From catered lunches and ... more

When it comes to auto repair, trust is everything. In this episode, shop owner Gary Hinendes of Gary’s Automotive Repair shares how taking time to educate customers—especially those who feel intimidated walking into a shop—can transform fear into con... more

In this fifth episode of our Endeavor to Discover series, Endeavor B2B’s Chris Messer, Executive Vice President of the Transportation Group, sits down with Mike Jones, President and CEO of Discover Leadership, and Randy O’Connor, President of D2D Dev... more

Key Facts

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Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Nick Papakryrikos
A workplace and business consultant
Episode: Big Thanks, Small Budget: Smart Ways to Show Employee Appreciation
Gary Hinendes
Owner of Gary's Automotive Repair
Gary's Automotive Repair
Episode: Trust in the Bay: How Educating Customers Builds Lasting Loyalty
Patrick Meissner
Director of Strategic Service Lane Initiatives and Accessories at General Motors
General Motors
Episode: The Art of Aging Gracefully: Servicing Older Vehicles
Aaron Charbonneau
Director of CCA Dealer Service and Warranty Operations at General Motors
General Motors
Episode: The Art of Aging Gracefully: Servicing Older Vehicles
Dwayne Myers
CEO and co-founder of Dynamic Automotive
Dynamic Automotive
Episode: The Dynamic Story of Dwayne Myers
Missy Stephens
Community Engagement Manager for Women in Auto Care
Auto Care Association
Episode: Women in Auto Care at AAPEX 2025: Inspiration, Awards, and Opportunity
Tom Gattuso
Vice President of Events for the Specialty Equipment Market Association
SEMA
Episode: Gearing Up for SEMA with Tom Gattuso
Robin Reneau
First black woman mechanic to own an independent repair shop in Georgia.
Rob the Blonde Mechanic, LLC
Episode: Who is Rob the Blonde Mechanic?
Lola Schmidt
Author and branding expert with experience in auto care
Episode: Long Live Your Story

Host

Chris Jones
Group Editorial Director at Endeavor B2B and host, focusing on topics relevant to the automotive repair industry.

Reviews

4.6 out of 5 stars from 31 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States6 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the actionable business strategies and expert insights shared in the episodes, often finding the content to be relevant and motivating.
There are suggestions for improvements in audio quality to enhance the listening experience, but overall, the content is praised for its variety and depth.

Talking Points

Recent interactions between the hosts and their guests.

Big Thanks, Small Budget: Smart Ways to Show Employee Appreciation
Q: What would you say would be a mistake that small employers make with employee appreciation?
Doing nothing and remaining silent creates uncertainty and disappointment among employees.
Focus on the Outcome
Q: How do you pump them up? How do you get everybody rolling the boat in the same direction?
Focus on catching people doing things right, acknowledging positive behaviors, and creating a trusting environment.
The Dynamic Story of Dwayne Myers
Q: What would your advice be to a small business in the auto repair industry?
Invest in your people and communicate with them, even if resources are tight.
The Dynamic Story of Dwayne Myers
Q: What inspires you to come to work each day?
The people, the team, and investing in their success, which is rewarding.
Gearing Up for SEMA with Tom Gattuso
Q: What do you think people should absolutely not miss at SEMA?
People should make a plan to visit the new product showcase and engage in conversations with attendees.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

This audio series offers insights and strategies specifically tailored for the auto care industry, covering essential topics such as leadership, customer service, and innovative practices in automotive repair. Episodes feature discussions with industry experts who share their experiences and expertise, focusing on practical tips that listeners can implement in their own businesses. The content is designed to support professionals seeking to enhance their operational efficiency, improve customer trust, and foster a positive workplace culture within auto shops. Notably, the podcast frequently addresses the evolving challenges faced by the automotive sector, including market trends and technological advancements, making it a valuable resource ... more

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How many listeners does Ratchet+Wrench Radio get?

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Chris Cotton Weekly Blitz
3. Changing The Industry Podcast
4. Just One Thing
5. Business By The Numbers

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 9 years ago and published 443 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Nick Papakryrikos
2. Gary Hinendes
3. Patrick Meissner
4. Aaron Charbonneau
5. Dwayne Myers
6. Missy Stephens
7. Tom Gattuso
8. Robin Reneau

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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