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Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Auto Repair Industry
Communication
Performance Coaching
Team Retention
Employee Engagement
Ratchet and Wrench Management Conference
Autoops
Onboarding Processes
Employee Appreciation
Customer Experience
Auto Repair
Service Advisors
Auto Care Industry
Customer Complaints
Standardization
Online Scheduling
Customer Appreciation Marketing
Workplace Culture
Automotive Repair

Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.

PublishesTwice weeklyEpisodes447Founded9 years ago
Number of ListenersCategory
Business

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Artwork for Ratchet+Wrench Radio

Latest Episodes

With more than 5,000 auto shop fires annually and rising risks from EVs, high-output chargers, changing shop layouts, and aging suppression systems, fire safety has become a moving target. In this episode, Mountain State Fire Protection owner Steve L... more

Ford’s CEO says 5,000 technician jobs are sitting open—and that’s just the beginning. In this episode of Ratchet+Wrench Radio, Christine Schaffran talks with Repairify’s Chief Transformation Officer, Keith Crerar, about the skills shortage, the rise ... more

At SEMA in Las Vegas, Chris Messer and Mike Jones dive into why your mindset—not your skill set—determines the trajectory of your business. From the power of surrounding yourself with the right people to embracing change in a fast-moving industry, th... more

Long hours, physical strain, financial stress, and the weight of customer expectations—life in the automotive industry can take a toll. But you don’t have to face it alone. In this episode of Ratchet+Wrench Radio, Margaret Light, a licensed marriage ... more

Key Facts

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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Steve Lockwood
Owner of Mountain State Fire Protection with nearly 30 years of experience in fire safety and specifically working with auto shops
Mountain State Fire Protection
Episode: Fire Safety 2.0: The Risks Your Shop Can’t Afford to Ignore
Keith Crerar
Chief Transformation Officer at Repairify
Repairify
Episode: Bridging the Technician Gap: How Shops Can Adapt to the Industry’s Biggest Disruption
Nick Papakyrikos
CPA and trusted automotive advisor
Episode: Smart Giving, Bigger Savings: A Guide to Year-End Charitable Strategies for Shop Owners
Nick Papakryrikos
A workplace and business consultant
Episode: Big Thanks, Small Budget: Smart Ways to Show Employee Appreciation
Gary Hinendes
Owner of Gary's Automotive Repair
Gary's Automotive Repair
Episode: Trust in the Bay: How Educating Customers Builds Lasting Loyalty
Patrick Meissner
Director of Strategic Service Lane Initiatives and Accessories at General Motors
General Motors
Episode: The Art of Aging Gracefully: Servicing Older Vehicles
Aaron Charbonneau
Director of CCA Dealer Service and Warranty Operations at General Motors
General Motors
Episode: The Art of Aging Gracefully: Servicing Older Vehicles
Dwayne Myers
CEO and co-founder of Dynamic Automotive
Dynamic Automotive
Episode: The Dynamic Story of Dwayne Myers
Missy Stephens
Community Engagement Manager for Women in Auto Care
Auto Care Association
Episode: Women in Auto Care at AAPEX 2025: Inspiration, Awards, and Opportunity

Host

Christine Schaffrin
Editor and host, specializing in business management and industry insights within the automotive sector.

Reviews

4.6 out of 5 stars from 31 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States6 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Some criticisms exist about sound quality, with a request for improvements to enhance the listening experience.
Overall, feedback highlights appreciation for the variety of topics and valuable information shared with the audience.
Listeners praise the actionable business strategies and insights provided by industry experts.

Talking Points

Recent interactions between the hosts and their guests.

Fire Safety 2.0: The Risks Your Shop Can’t Afford to Ignore
Q: What unique fire safety challenges do electric vehicles present?
Electric vehicles burn hotter and longer, creating thermal runway fires that can be difficult to contain and can reignite hours or even days later, presenting unique challenges that are still being understood.
Fire Safety 2.0: The Risks Your Shop Can’t Afford to Ignore
Q: Can you give our listeners a quick snapshot of what Mountain State Fire Protection specializes in and how you came to focus so heavily on auto shop facilities?
Mountain State Fire Protection is a full-service fire protection company specializing in inspection, installation, and maintenance, primarily serving auto shops and dealerships throughout Arizona, having evolved into this niche over nearly 30 years.
The Power of Support: Building Strong Connections for Mental Health in the Automotive Industry
Q: How can someone adapt when their support network changes unexpectedly?
Change is normal, and individuals should reach out to new people or engage in new communities to rebuild their support system.
The Power of Support: Building Strong Connections for Mental Health in the Automotive Industry
Q: What does it mean to have a support system from a mental health and relationship perspective?
A support system consists of people in your life who can provide help, understand your struggles, and support your emotional and relational health.
Smart Giving, Bigger Savings: A Guide to Year-End Charitable Strategies for Shop Owners
Q: What's your best advice for shop owners wanting to give smart this holiday season?
Make your generosity work harder by being strategic about your donations to maximize tax benefits and have a positive influence in your community.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
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Age Range
Household Income
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Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

Focused on providing actionable insights for professionals in the automotive repair industry, the episodes cover a range of topics from business management strategies to mental health and community engagement. Key discussions often revolve around leadership principles, employee appreciation, tax optimization strategies for shop owners, and the importance of customer education in repair services. The podcast features expert guests who share their knowledge of navigating industry challenges, while promoting empowerment and innovation within the auto care sector, making it a valuable resource for both aspiring and seasoned professionals alike.

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How many listeners does Ratchet+Wrench Radio get?

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How many subscribers and views does Ratchet+Wrench Radio have?

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Chris Cotton Weekly Blitz
3. Changing The Industry Podcast
4. Business By The Numbers
5. Just One Thing

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 9 years ago and published 447 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Ratchet+Wrench Radio?

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Steve Lockwood
2. Keith Crerar
3. Nick Papakyrikos
4. Nick Papakryrikos
5. Gary Hinendes
6. Patrick Meissner
7. Aaron Charbonneau
8. Dwayne Myers

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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