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Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Auto Repair Industry
Performance Coaching
Communication
Employee Engagement
Team Retention
Ratchet and Wrench Management Conference
Autoops
Onboarding Processes
Employee Appreciation
Customer Experience
Auto Repair
Service Advisors
Auto Care Industry
Customer Complaints
Standardization
Online Scheduling
Customer Appreciation Marketing
Workplace Culture
Automotive Repair

The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

PublishesTwice weeklyEpisodes435Founded9 years ago
Number of ListenersCategory
Business

Listen to this Podcast

Artwork for Ratchet+Wrench Radio

Latest Episodes

In Episode 4 of our Endeavor 2 Discover series, Chris Messer, Executive Vice President of Endeavor Business Media’s Transportation Group is joined once again by Mike Jones, President and CEO of Discover Leadership.

Today’s topic is all about the I W... more

Meet Robin Reneau—once a single mom who didn’t know how to check a dipstick and went through three broken-down cars in four years. Fast forward to today: she’s the first Black woman mechanic to own an independent repair shop in Georgia, running Rob t... more

In today’s episode, we’re diving into one of the biggest challenges shop owners face: cutting through the nonstop noise of media and actually connecting with customers. With so many flashy ads and constant messages hitting us from every direction, ho... more

This week, host Chris Jones sits down with Michael Suttle, chief development officer at Christian Brothers Automotive, to explore how this growing franchise is revolutionizing technician training in the automotive repair industry.

In this episode, M... more

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Recent Guests

Lola Schmidt
Author and branding expert with experience in auto care
Episode: Long Live Your Story
Dave Brown
Leadership communications trainer and coach, aka public speaking coach
Episode: Conquering Your Fear of Speaking: From One-on-Ones to Keynotes
Jeff Cox
President of the Automotive Maintenance and Repair Association with over 30 years in the industry
Automotive Maintenance and Repair Association
Episode: Digital Inspections: How DVI and MAP Standards Are Transforming Auto Shop Trust
Andrew Carr
Professional from SSI USA with 10 years in software and 2 years in the automotive space
SSI USA
Episode: Digital Inspections: How DVI and MAP Standards Are Transforming Auto Shop Trust
Mike Bennett
Episode: Tale of Two Shops: The Great Turnaround of 2025
Kinja Dixon
Author, speaker, consultant, health activist and philanthropist who underwent a significant personal transformation and now shares his insights on success and personal growth.
Episode: The Four Pillars of Success
Glenn Piccolo
Managing partner at Adams Automotive in Houston, Texas, with over 15 years of automotive experience.
Adams Automotive
Episode: Taking Your Customer Service From Great to World Class
Rob Pietrowski
VP of Research at Endeavor Business Intelligence
Endeavor Business Intelligence
Episode: Tariffs, Inflation, and the Changing Automotive Landscape
Mike Jones
President and Master Trainer at Discover Leadership Training
Discover Leadership Training
Episode: Failure Isn't Fatal

Host

Chris Jones
Group Editorial Director at Endeavor B2B and host, focusing on topics relevant to the automotive repair industry.

Reviews

4.6 out of 5 stars from 31 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States3 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States6 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the actionable business strategies and expert insights shared in the episodes, often finding the content to be relevant and motivating.
There are suggestions for improvements in audio quality to enhance the listening experience, but overall, the content is praised for its variety and depth.

Talking Points

Recent interactions between the hosts and their guests.

Tech Talk: R-1234yf in Focus – Regulations, Innovations, and Industry Insights
Q: Does YF service take longer than 134A?
Yes, servicing with YF tends to take longer due to the advancements in service protocols, not the refrigerant itself.
Tech Talk: R-1234yf in Focus – Regulations, Innovations, and Industry Insights
Q: How big is the YF fleet, and how much business can shops expect?
There are roughly 100 million YF vehicles on the road today, which represents about 45% of the vehicle fleet.
Tech Talk: R-1234yf in Focus – Regulations, Innovations, and Industry Insights
Q: Does YF meet regulatory requirements for the US?
Yes, YF has been EPA SNAP approved and is legal for use in motor vehicle air conditioning systems since 2011.
Tech Talk: R-1234yf in Focus – Regulations, Innovations, and Industry Insights
Q: So when is the next generation of refrigerant coming out? And should a shop owner wait to invest in refrigerant until then?
R1234YF is the next generation refrigerant that is already present and will be for many decades.
Conquering Your Fear of Speaking: From One-on-Ones to Keynotes
Q: How do I overcome feeling like an imposter?
He emphasizes reframing thoughts about worthiness and using affirmations to reinforce a positive self-image and belonging.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Location
Interests
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Age Range
Household Income
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Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

This audio series offers insights and strategies specifically tailored for the auto care industry, covering essential topics such as leadership, customer service, and innovative practices in automotive repair. Episodes feature discussions with industry experts who share their experiences and expertise, focusing on practical tips that listeners can implement in their own businesses. The content is designed to support professionals seeking to enhance their operational efficiency, improve customer trust, and foster a positive workplace culture within auto shops. Notably, the podcast frequently addresses the evolving challenges faced by the automotive sector, including market trends and technological advancements, making it a valuable resource ... more

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How many listeners does Ratchet+Wrench Radio get?

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Changing The Industry Podcast
3. Chris Cotton Weekly Blitz
4. Just One Thing
5. Business By The Numbers

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 9 years ago and published 435 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Lola Schmidt
2. Dave Brown
3. Jeff Cox
4. Andrew Carr
5. Mike Bennett
6. Kinja Dixon
7. Glenn Piccolo
8. Rob Pietrowski

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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