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Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Automotive Industry
Auto Repair Industry
Customer Service
Communication
Electric Vehicles
Auto Care Industry
Automotive Repair
Automotive Repair Industry
Ratchet and Wrench Management Conference
Right To Repair
Auto Repair
Tariffs
Mental Health
Customer Experience
ADAS
Automotive Aftermarket
Technician Shortage
Automotive Technology
R1234YF Refrigerant

Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.

PublishesWeeklyEpisodes472Founded9 years ago
Number of ListenersCategory
Business

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Artwork for Ratchet+Wrench Radio

Latest Episodes

Think your shop is just four walls and a lift? Think again. Discover how real estate strategies like sale leasebacks can fuel expansion, boost liquidity, and reshape the way you grow your business.

Between difficult customers, endless to-do lists, and constant problem-solving, it’s easy for shop owners to operate on autopilot. In this episode of Ratchet+Wrench Radio, Margaret Light explains how simple mindfulness habits can help you slow down, ... more

AI isn’t replacing your team—but it might be the fastest way to multiply their time. In this episode, Seth Thorson shares how shop owners can move beyond the hype and start building custom AI agents that streamline HR, improve technician documentatio... more

What really drives your team to perform at a higher level? In this episode, Mike Mooney breaks down how shop owners and leaders can move beyond surface-level motivation tactics to build genuine buy-in. From aligning personal and company goals to chal... more

Key Facts

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Recent Guests

Seth Thorson
President and CEO of Eurotech Auto Service
Eurotech Auto Service
Episode: AI in the Bay: How Shop Owners Are Building Custom Bots That Actually Work
Mike Mooney
Leadership expert with NASCAR and corporate experience
Episode: Motivation That Moves the Shop Forward
Keith Mait
Senior Vice President and Auto Leader at Synchrony
Synchrony
Episode: From Transactions to Trust
Louie Sharp
Owner of Sharp Auto Body; entrepreneur, author, musician, mentor
Sharp Auto Body (Chicago)
Episode: Give Up What You Don’t Need
Margaret Light
Licensed marriage and family therapist, owner of Equilibrium Therapy Services
Equilibrium Therapy Services
Episode: Work-Life Balance Isn’t a Luxury—It’s a Leadership Skill
Michelle Pippin
Founder and CEO of Empowering Leaders
Empowering Leaders
Episode: From “Office Lady” to Industry Advocate: Michelle Pippin on Building Confident Women Leaders in Auto Repair
Shannon Nordstrom
President of the Automotive Recyclers Association
Automotive Recyclers Association (ARA)
Episode: Recycled, Reliable, Ready: Why Smart Shops Are Turning to Recycled OEM Parts
Vince Edivan
Executive Director of the Automotive Recyclers Association
Automotive Recyclers Association (ARA)
Episode: Recycled, Reliable, Ready: Why Smart Shops Are Turning to Recycled OEM Parts
Tonnika Haynes
President of Brown's Automotive
Brown's Automotive
Episode: Carrying the Torch: Tonnika Haynes on Leading Brown’s Automotive Into the Next Generation

Host

Christine Schaffrin
Editor/Host with deep ties to industry coverage and editorial leadership for technical and business topics.

Reviews

4.6 out of 5 stars from 32 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States6 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Topics are diverse and the content is high quality and timely.
Sound quality can be improved; guest talk variance noted by a listener.
Actionable strategies! Meet your new favorite auto care success podcast. Industry experts share challenges and actionable insights.

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Talking Points

Recent interactions between the hosts and their guests.

Motivation That Moves the Shop Forward
Q: What's the most effective way to turn alignment into real, sustained commitment from a team?
Create ownership by involving the team in shaping the path to the goal, establish frequent check-ins, acknowledge specific examples of good performance, and ensure conversations are framed to help the organization improve, not to critique individuals.
Motivation That Moves the Shop Forward
Q: Why is it critical to avoid assumptions about what drives people and how can leaders uncover real motivators?
Leaders should ask one-on-one what motivates each person and connect those motivators to meaningful work, training opportunities, stability, or other personal goals. The point is to tailor development and recognition to individual drivers rather than assuming everyone seeks the same outcomes.
Motivation That Moves the Shop Forward
Q: Mike, your background spans high pressure environments like NASCAR and corporate settings. How do you define alignment between an individual's personal goals and an organization's goals?
He emphasizes starting from the mission, recognizing that people have different motivations, and ensuring conversations with the team uncover what truly motivates each person. Alignment comes from showing how individual roles contribute to the mission, not just performing tasks.
AI in the Bay: How Shop Owners Are Building Custom Bots That Actually Work
Q: For those wanting to get started, where do you recommend beginning with AI agents?
Start with GTP-based agents as they have the biggest immediate impact and are easiest to share with the team; keep initial scope small and then expand to other programs as you validate results.
AI in the Bay: How Shop Owners Are Building Custom Bots That Actually Work
Q: What kinds of questions were people asking? What did you notice? Were there any trends?
People wanted more hands-on details on how to build and deploy AI for shop operations, including the clod and coding aspects, and they sought practical guidance on implementing custom agents and the workflow impact.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

A practical, leadership- and finance-forward show focused on the auto repair industry, business growth, and the evolving tech and safety landscape. Episodes frequently explore scaling founder-led shops, managing profitability and cash flow, education and workforce development, and how industry trends—like electrification, AI, and ADAS—shape operations. Guests range from shop owners and CPAs to educators and safety experts, providing actionable takeaways for owners, managers, and practitioners aiming to improve operations, profitability, and resilience in a rapidly changing market.

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How many listeners does Ratchet+Wrench Radio get?

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How many subscribers and views does Ratchet+Wrench Radio have?

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Chris Cotton Weekly Blitz
3. Business By The Numbers
4. Changing The Industry Podcast
5. Confessions of a Shop Owner

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 9 years ago and published 472 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Ratchet+Wrench Radio?

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Seth Thorson
2. Mike Mooney
3. Keith Mait
4. Louie Sharp
5. Margaret Light
6. Michelle Pippin
7. Shannon Nordstrom
8. Vince Edivan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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