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Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Automotive Industry
Auto Repair Industry
Customer Service
Communication
Electric Vehicles
Auto Care Industry
Automotive Repair
Automotive Repair Industry
Ratchet and Wrench Management Conference
Right To Repair
Auto Repair
Tariffs
ADAS
Technician Shortage
Mental Health
Automotive Technology
R1234YF Refrigerant
Automotive Aftermarket
Personal Growth

Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.

PublishesWeeklyEpisodes468Founded9 years ago
Number of ListenersCategory
Business

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Artwork for Ratchet+Wrench Radio

Latest Episodes

From tracking declined services to asking customers how they prefer to be contacted, Keith Mait, Senior Vice President and Auto Leader at Synchrony, outlines practical steps shops can take right now to turn one-time transactions into lasting relation... more

A technician crashes two vehicles and causes $14,000 in damage. Instead of punishment, Louie Sharp chose something different.

In Give Up What You Don’t Need, you’ll hear how one decision—to release revenge and lean into leadership—turned a mistake i... more

Running a shop doesn’t mean living at work. In this episode of Ratchet+Wrench Radio, licensed therapist Margaret Light unpacks the mental load of ownership—and how small mindset shifts can help leaders protect their energy, relationships, and busines... more

Michelle Pippin never planned on joining the automotive industry. A broken timing belt on a remote Alaskan highway changed everything. Now, nearly a decade later, she’s leading a movement to intentionally invite, mentor, and empower women in auto rep... more

Key Facts

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Recent Guests

Michelle Pippin
Founder and CEO of Empowering Leaders
Empowering Leaders
Episode: From “Office Lady” to Industry Advocate: Michelle Pippin on Building Confident Women Leaders in Auto Repair
Shannon Nordstrom
President of the Automotive Recyclers Association
Automotive Recyclers Association (ARA)
Episode: Recycled, Reliable, Ready: Why Smart Shops Are Turning to Recycled OEM Parts
Vince Edivan
Executive Director of the Automotive Recyclers Association
Automotive Recyclers Association (ARA)
Episode: Recycled, Reliable, Ready: Why Smart Shops Are Turning to Recycled OEM Parts
Tonnika Haynes
President of Brown's Automotive
Brown's Automotive
Episode: Carrying the Torch: Tonnika Haynes on Leading Brown’s Automotive Into the Next Generation
Stew McClintic
Owner of hq98.com, two-way radio retailer
hq98.com
Episode: Old School, New Speed: Why Two-Way Radios Still Belong in the Modern Auto Repair Shop
John Waters
Owner, Waters Business Consulting Group
Waters Business Consulting Group
Episode: From First Visit to Forever Customer
James Baxter
Founder and CEO, Neighborhood Tire Pros
Neighborhood Tire Pros / Next Tire Commercial
Episode: Fearless to Courageous
Hunter Barton
Store Manager at Neighborhood Tire Pros; Next Tire Group member
Neighborhood Tire Pros / Next Tire Group
Episode: Fearless to Courageous
Brian Bates
COO of Straight Away Tire
Straight Away Tire and Auto
Episode: From Shop Floor to Scale: Brian Bates on Leading Straightaway Tire Into Its Next Chapter

Host

Christine Schaffrin
Editor/Host with deep ties to industry coverage and editorial leadership for technical and business topics.

Reviews

4.6 out of 5 stars from 32 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States6 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States8 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Topics are diverse and the content is high quality and timely.
Sound quality can be improved; guest talk variance noted by a listener.
Actionable strategies! Meet your new favorite auto care success podcast. Industry experts share challenges and actionable insights.

Top Business Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Work-Life Balance Isn’t a Luxury—It’s a Leadership Skill
Q: Where can someone find additional guidance or help if they need it?
Books and therapy can be helpful, and seeking mentorship or coaching from another business owner or professional can provide practical guidance and accountability without requiring formal intervention.
Work-Life Balance Isn’t a Luxury—It’s a Leadership Skill
Q: What practical step can a listener take this week to improve balance?
Assess how work patterns impact personal relationships and overall well-being, then experiment with redefining identity beyond work and consider mentorship or conversations with colleagues to find healthier operating habits.
Work-Life Balance Isn’t a Luxury—It’s a Leadership Skill
Q: How should leaders approach setting boundaries without abandoning responsibility?
Identify essential tasks that must be done, distinguish what can wait, and communicate clear expectations and deadlines so delegation can work effectively without sacrificing the business or relationships.
Work-Life Balance Isn’t a Luxury—It’s a Leadership Skill
Q: What are some common thought patterns that prevent healthy balance?
Perfectionism, anxiety about others' perceptions, black-and-white thinking, and catastrophizing can keep leaders stuck in a loop of being constantly available, which undermines boundaries and long-term functioning.
Work-Life Balance Isn’t a Luxury—It’s a Leadership Skill
Q: To start, what does the term work-life balance realistically mean for leaders in demanding roles?
It means allocating time in a way that over the course of life or a given period allows both meaningful work and personal life to coexist without one dominating the other; it's about proportional presence rather than perfection.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
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Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

A practical, leadership- and finance-forward show focused on the auto repair industry, business growth, and the evolving tech and safety landscape. Episodes frequently explore scaling founder-led shops, managing profitability and cash flow, education and workforce development, and how industry trends—like electrification, AI, and ADAS—shape operations. Guests range from shop owners and CPAs to educators and safety experts, providing actionable takeaways for owners, managers, and practitioners aiming to improve operations, profitability, and resilience in a rapidly changing market.

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How many listeners does Ratchet+Wrench Radio get?

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What are the audience demographics for Ratchet+Wrench Radio?

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How many subscribers and views does Ratchet+Wrench Radio have?

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Chris Cotton Weekly Blitz
3. Business By The Numbers
4. Changing The Industry Podcast
5. Confessions of a Shop Owner

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 9 years ago and published 468 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Ratchet+Wrench Radio?

Rephonic pulls ratings and reviews for Ratchet+Wrench Radio from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for Ratchet+Wrench Radio?

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Michelle Pippin
2. Shannon Nordstrom
3. Vince Edivan
4. Tonnika Haynes
5. Stew McClintic
6. John Waters
7. James Baxter
8. Hunter Barton

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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