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Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Automotive Industry
Auto Repair Industry
Customer Service
Communication
Electric Vehicles
Right To Repair
Automotive Repair Industry
Auto Care Industry
Automotive Repair
Ratchet and Wrench Management Conference
Auto Repair
Technician Shortage
Tariffs
Mental Health
Customer Experience
ADAS
Automotive Aftermarket
Automotive Technology
R1234YF Refrigerant

Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.

PublishesWeeklyEpisodes486Founded10 years ago
Number of ListenersCategory
Business

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Artwork for Ratchet+Wrench Radio

Latest Episodes

"Run it like you own it" has become a common phrase in independent repair shops, but what does it actually mean? In this episode of Ratchet+Wrench Radio, Bill Snow of Rad Air in Strongsville, Ohio, unpacks why giving managers responsibility without a... more

Finding the right part has long been one of the biggest friction points in the repair process. Multiple searches, outdated systems, phone calls and inconsistent data can slow down repairs and create uncertainty. United Recyclers Group CEO Kristi Wern... more

Selling a shop isn't just a transaction—it's a transition. For many owners, their business represents decades of sacrifice, identity, relationships, and purpose. In this episode, Scott Anderson, president and COO of GreatWater 360 Auto Care, shares w... more

A fender bender that turns into a financial crisis? It's happening more often than many drivers realize. On this episode of Ratchet+Wrench Radio, Dr. Blaire O'Neal, author of Totaled: The Real Cost of Vehicle Loss, explores why moderate collisions in... more

Key Facts

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Recent Guests

Scott Anderson
President and COO of GreatWater 360 Auto Care
GreatWater 360 Auto Care
Episode: Letting Go: The Emotional Side of Selling Your Auto Repair Shop
Dr. Blaire O'Neal
Author of Totaled, The Real Cost of Vehicle Loss
Depth Services / Automotive Body Parts Association
Episode: When Repair Costs Total More Than Cars
Jennifer Maher
CEO of TechForce Foundation
TechForce Foundation
Episode: The Next Generation of Technicians Is Here. Are Shops Ready?
Dan Autey
Head of automotive aftermarket at Stryten Energy
Stryten Energy
Episode: Keeping Fleets Moving: What Battery Technology Means for Shop Success
Josh Wilber
Vice President of Human Resources, Grote Industries
Grote Industries
Episode: 125 Years of People-First Leadership: What Shops Can Learn from Grote Industries
Adam Sutton
CEO of DX3 Brands and RNR Tire Express
DX3 Brands / RNR Tire Express
Episode: From Giving Back to Getting Ahead: How Smart Shops Turn Community Impact Into Growth
Bill Hanvey
President and CEO of the Auto Care Association
Auto Care Association
Episode: Right to Repair's Next Chapter
Nick Papakyrikos
CPA who specializes in auto repair
CPA
Episode: Building Generational Wealth Through Your Shop
Ashley Jo Bloom
Co-owner of PNW Automotive
PNW Automotive
Episode: From Dream to Drive: How Ashley Jo Bloom Built PNW Automotive on Grit, Transparency, and Vision

Hosts

Christine Schaffrin
Host of Ratchet+Wrench Radio, Ratchet+Wrench / Endeavor B2B affiliations present across episodes.
Christine
Repeated host identifier across episodes with affiliation to Ratchet+Wrench Radio; exact surname varies in sources.

Reviews

4.6 out of 5 stars from 32 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States6 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Sound quality and guest speaking dynamics are areas some listeners feel could improve.
Broad topic variety keeps content fresh and relevant for operators and leadership.
Listeners value the actionable strategies from industry experts.

Talking Points

Recent interactions between the hosts and their guests.

When Repair Costs Total More Than Cars
Q: Is there a point where modern vehicles become too expensive to fix for the average consumer?
Yes. The discussion suggests a threshold where repair costs, driven by high technology and parts, exceed a vehicle's value or the payout from insurance, pushing more cases toward total loss, especially as high-value newer models plus sensors drive up repair costs. This tipping point varies by individual circumstances but is increasingly common as costs outpace vehicle value.
The Next Generation of Technicians Is Here. Are Shops Ready?
Q: How important is workplace culture in attracting Gen Z?
Extremely important—the generation seeks inclusive, respectful environments with opportunities to grow, flexible scheduling, and a sense that their work matters beyond just fixing cars.
The Next Generation of Technicians Is Here. Are Shops Ready?
Q: What should shops do first to attract the next generation of technicians?
Be a mentor, provide a clear career map, offer practical paths to advancement, and communicate a real plan for work-life balance and compensation; it's about visibility and trust as much as about pay.
The Next Generation of Technicians Is Here. Are Shops Ready?
Q: What was one of the most surprising takeaways from the report?
Enrollment in skilled trades programs is up, but it isn't enough to close the massive gap between graduates and industry openings; the timing and retirement of seasoned techs compound the shortage, underscoring the need for a multi-faceted approach.
Keeping Fleets Moving: What Battery Technology Means for Shop Success
Q: What separates a shop that succeeds with fleet accounts long term?
Prioritizing fast, correct service with a focus on preventive maintenance and a maintenance program that minimizes downtime while meeting OE specifications.

Audience Metrics

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Listeners per Episode
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Location
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Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

The show centers on practical leadership, profitability, and industry-wide shifts in auto care, blending shop-owner tactics with broader trends like battery tech, AI adoption, real estate leverage, and policy battles. Episodes frequently unpack emotional exits, wealth-building through exits and private equity, and hands-on strategies—from talent pipelines and culture to customer trust, philanthropy, and data-driven decision making. A standout is the mix of long-form guest storytelling with actionable frameworks, making complex industry dynamics approachable for operators and decision-makers evaluating growth, succession, or tech investments.

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How many listeners does Ratchet+Wrench Radio get?

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Business By The Numbers
3. Chris Cotton Weekly Blitz
4. Changing The Industry Podcast
5. Confessions of a Shop Owner

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 10 years ago and published 486 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Ratchet+Wrench Radio?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Scott Anderson
2. Dr. Blaire O'Neal
3. Jennifer Maher
4. Dan Autey
5. Josh Wilber
6. Adam Sutton
7. Bill Hanvey
8. Nick Papakyrikos

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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