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Ratchet+Wrench Radio

Ratchet+Wrench
Leadership
Automotive Industry
Auto Repair Industry
Customer Service
Communication
Electric Vehicles
Right To Repair
Auto Care Industry
Automotive Repair
Automotive Repair Industry
Ratchet and Wrench Management Conference
Auto Repair
Technician Shortage
Tariffs
Mental Health
Customer Experience
ADAS
Automotive Aftermarket
Automotive Technology
R1234YF Refrigerant

Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.

PublishesWeeklyEpisodes482Founded10 years ago
Number of ListenersCategory
Business

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Artwork for Ratchet+Wrench Radio

Latest Episodes

The technician shortage isn't just a pipeline problem—it's a workplace challenge. While more students are pursuing skilled trades than in recent years, many independent shops are still struggling to hire and keep young technicians. Drawing on finding... more

Fleet vehicles can't make money when they're sitting in a shop. In this episode of Ratchet+Wrench Radio, Dan Autey, head of automotive aftermarket at Stryten Energy, breaks down the growing complexity of today's vehicle electrical systems, why batter... more

Why do employees stay at a company for 25, 40, even 50 years? In this episode of Ratchet+Wrench Radio, Josh Wilber discusses the hiring and retention lessons behind Grote Industries’ 125-year legacy. From identifying future leaders and navigating gen... more

Giving back can do more than support a good cause—it can also strengthen your shop's reputation and deepen customer loyalty. In this episode of Ratchet+Wrench Radio, Christine Schaffran talks with Adam Sutton, CEO of DX3 Brands and RNR Tire Express, ... more

Key Facts

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Recent Guests

Dan Autey
Head of automotive aftermarket at Stryten Energy
Stryten Energy
Episode: Keeping Fleets Moving: What Battery Technology Means for Shop Success
Josh Wilber
Vice President of Human Resources, Grote Industries
Grote Industries
Episode: 125 Years of People-First Leadership: What Shops Can Learn from Grote Industries
Adam Sutton
CEO of DX3 Brands and RNR Tire Express
DX3 Brands / RNR Tire Express
Episode: From Giving Back to Getting Ahead: How Smart Shops Turn Community Impact Into Growth
Bill Hanvey
President and CEO of the Auto Care Association
Auto Care Association
Episode: Right to Repair's Next Chapter
Ashley Jo Bloom
Co-owner of PNW Automotive
PNW Automotive
Episode: From Dream to Drive: How Ashley Jo Bloom Built PNW Automotive on Grit, Transparency, and Vision
Jay Gouninen
CEO of WrenchWay, survey participant
WrenchWay
Episode: Inside the Technician Mindset: What the 2026 Voice of Technician Survey Reveals
Matt Kramer
Managing partner at Century Partners Real Estate
Century Partners Real Estate
Episode: Unlocking Hidden Equity: How Shop Owners Can Turn Real Estate into Growth Capital
Seth Thorson
President and CEO of Eurotech Auto Service
Eurotech Auto Service
Episode: AI in the Bay: How Shop Owners Are Building Custom Bots That Actually Work
Mike Mooney
Leadership expert with NASCAR and corporate experience
Episode: Motivation That Moves the Shop Forward

Host

Christine Schaffrin
Host of Ratchet+Wrench Radio and Ratchet+Wrench (Endeavor B2B) shows; editor/leader with a focus on strategic industry insights.

Reviews

4.6 out of 5 stars from 32 ratings
  • Actionable strategies!

    Meet your new favorite auto care success podcast! Chris and the Rachet Wrench team have created a hub for actionable business strategies for you. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Good content, need to improve sound quality

    I really enjoy the content of your podcast, but you really need to improve the sound quality. Also, Tess needs to stay quiet while the guest is talking. Keep improving and thanks for sharing the info!

    Apple Podcasts
    3
    Ynot307
    United States6 years ago
  • Top notch

    This podcast has great information to provide and the topics are always changing. Keep them coming, I love what you have to share.

    Apple Podcasts
    5
    sugarthumb
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests are described as informative and the show covers a wide range of timely topics in the auto aftermarket.
Listeners praise the practical, actionable strategies and real-world shop examples.
Feedback calls out sound quality improvements as an area to enhance.

Top Business Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Keeping Fleets Moving: What Battery Technology Means for Shop Success
Q: What separates a shop that succeeds with fleet accounts long term?
Prioritizing fast, correct service with a focus on preventive maintenance and a maintenance program that minimizes downtime while meeting OE specifications.
Keeping Fleets Moving: What Battery Technology Means for Shop Success
Q: How important is battery health to fleet reliability?
Battery health is critical to uptime; if the battery underperforms, the fleet may not run that day, so shops must ensure they install the correct battery type and maintain proper electrical systems.
Keeping Fleets Moving: What Battery Technology Means for Shop Success
Q: What changes are you seeing currently in fleet vehicles?
The breadth of platforms is expanding—from ICE to start-stop, hybrids, and full EVs—driving higher electrical demands and more complex parts needs, with more than 100 to 150 computers on today's vehicles.
125 Years of People-First Leadership: What Shops Can Learn from Grote Industries
Q: What are three things shop owners can do this month to improve employee retention?
Start with private, one-on-one conversations about each employee's goals, followed by concrete development plans and regular follow-ups to show ongoing investment in their career. Also, be explicit about how individual growth ties to the company's mission and customer outcomes.
Why Busy Shops Often Feel Broke
Q: How quickly can a shop owner expect results from implementing Profit First?
Owners typically see rapid changes: consistent pay to the owner, clearer tax planning, and better day-to-day control of cash flow, with noticeable reductions in financial anxiety within weeks as they start allocating funds to the five accounts and reducing avoidable expenses.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About Ratchet+Wrench Radio

What is Ratchet+Wrench Radio about and what kind of topics does it cover?

This show focuses on the business, leadership, and technology trends shaping auto repair and the broader aftermarket. Episodes frequently feature shop owners and operators who share hard-won lessons on scaling, culture, and customer experience, as well as executives and consultants who translate data, loyalty programs, and digital tools into practical outcomes for independent shops. Noteworthy angles include leadership development, the role of technology and AI in shop operations, and strategies for sustaining growth without sacrificing culture or service quality. The format tends to combine firsthand shop-floor anecdotes with frameworks and actionable takeaways, making it useful for owners, managers, and marketers seeking real-world strate... more

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Which podcasts are similar to Ratchet+Wrench Radio?

These podcasts share a similar audience with Ratchet+Wrench Radio:

1. Remarkable Results Radio Podcast
2. Chris Cotton Weekly Blitz
3. Business By The Numbers
4. Changing The Industry Podcast
5. Confessions of a Shop Owner

How many episodes of Ratchet+Wrench Radio are there?

Ratchet+Wrench Radio launched 10 years ago and published 482 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Ratchet+Wrench Radio?

Recent guests on Ratchet+Wrench Radio include:

1. Dan Autey
2. Josh Wilber
3. Adam Sutton
4. Bill Hanvey
5. Ashley Jo Bloom
6. Jay Gouninen
7. Matt Kramer
8. Seth Thorson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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