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Artwork for Remarkable Results Radio Podcast

Remarkable Results Radio Podcast

Carm Capriotto, AAP
Automotive Repair
Automotive Industry
Automotive Aftermarket
Customer Experience
Automotive Repair Industry
Customer Service
Auto Repair
Coaching
Auto Repair Industry
Communication
Leadership
Napa Tracs
ADAS
Electric Vehicles
NAPA Auto Care
Customer Loyalty
Business Strategies
Shop Management
Community Involvement
Private Equity

Ever wonder what differentiates successful businesses, especially in the professional automotive repair industry? Continuing education focused on great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success. Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service ... more

PublishesTwice weeklyEpisodes516Founded11 years ago
Number of ListenersCategories
LeisureAutomotiveManagementBusiness

Listen to this Podcast

Artwork for Remarkable Results Radio Podcast

Latest Episodes

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

Are your customers rolling up to the counter with their vehicles already "diagnosed" by ChatGPT or Gemini?

More customers are turning to AI befo... more

YouTube

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Watch Full Video Episode

What's holding your shop back: your competition or your leadership?

Bill Haas of Auto Ignite Management joins Carm Capriotto to challenge shop owners to rethink leadersh... more

YouTube

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

What keeps customers coming back when the shop down the street is advertising lower prices?

Tom Sciortino of Total Automotive and Jeff Rudnick ... more

YouTube

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Watch Full Video Episode

Most auto repair shops are sitting on a goldmine of untapped revenue without realizing it.

In this episode, Carm Capriotto welcomes Jimmy Alauria of 3A Automotive & Dies... more

YouTube

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Recent Guests

Matt Lachowitzer
Owner and founder of Matt's Automotive Center
Matt's Automotive Center
Episode: Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]
Andy Adams
Owner, Adams Garage
Adams Garage, Terre Haute, Indiana
Episode: Maximizing Profit Through Effective Labor Rate Strategy [THA 493]
Rob Sperring
Service Director, Grand Rapids Motorcar
Grand Rapids Motorcar, Grand Rapids, Michigan
Episode: Maximizing Profit Through Effective Labor Rate Strategy [THA 493]
Jesse Jackson
Founder and CEO of Mango Automotive
Mango Automotive
Episode: Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]
Heather Myers
Chief Technology Officer, Kukui
Kukui
Episode: AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492]
Gerry Frank
Coach and former shop owner, Maverick Shopowners
Maverick Shopowners, Service Advisor Training
Episode: Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098]
Aaron Woods
X-tra Mile Auto Care, Stillwater, Oklahoma; President of the Institute
Institute / X-tra Mile Auto Care
Episode: How to Sell Your Auto Repair Shop for Maximum Value [THA 491]
Ryan Bushman
Coach at the Institute; previously sold his family business
Institute / Auto shop owner turned coach
Episode: How to Sell Your Auto Repair Shop for Maximum Value [THA 491]
AJ DeBuono
Owner of Diehl Auto Repair and RX Automotive Group; veteran of US Marine Corps
Diehl Auto Repair / RX Automotive
Episode: How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]

Host

Carm Capriotto
Host of Remarkable Results Radio, involved in automotive aftermarket leadership and podcasting.

Reviews

4.9 out of 5 stars from 96 ratings
  • Awesome

    Awesome podcast with a great a podcaster! We love you Carm!

    Apple Podcasts
    5
    Mizzoulifer
    United States3 years ago
  • An auto industry favorite!

    Auto industry professionals - meet your new favorite podcast! Carm has created an incredible resource for you with Remarkable Results Radio. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Great new episode !

    Your hosting abilities amazingly allowed Rachel and Roddy to express their personal struggles and experiences. I also loved your analogy of scheduling being like chess, it’s definitely a system that must be done strategically!

    Apple Podcasts
    5
    Alex425xyz
    United States5 years ago
  • Great info

    Just found this podcast and I’m starting to get caught up.

    Lots of great info for sure.

    Chad Erickson

    South Central Imports

    Mpls, MN

    Apple Podcasts
    5
    Chadsci
    United States7 years ago
  • I Love Carm!

    Carm Capriotto, the host of this show, is an uplifting force in the auto repair industry. His interviews are interesting, educational, and entertaining. If you want to learn great ideas and techniques about running a successful business in the automotive aftermarket, you want to listen to this podcast every week. It's a gold mine! --Jennifer Filzen

    Apple Podcasts
    5
    JFilzen
    United States7 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Conversations are practical and industry-focused, with real-world takeaways for shops.
Guests cover a broad range of topics from marketing to technical training and leadership.
Listeners appreciate the host's interviewing style and industry credibility.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]
Q: What role does AI play in your daily operations and training?
AI is used to analyze every call, train staff via dashboards, provide proactive coaching prompts, and even deliver tailored AI scripts for service advisors; it acts as a partner to help staff be more effective.
Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]
Q: How does Sell to the Curb work in practice, and how has AI changed your approach to pricing and conversion?
We use AI to generate a price range based on job details, which helps us set expectations and convert price-conscious customers by showing transparency; this has significantly improved curb conversion and reduced lost opportunities.
Selling to the Curb: How AI Turned More Calls into Customers [RR 1099]
Q: You started Mango Automotive with eight locations and rapid growth. What was the trigger that made you realize you needed HR and SOPs to scale?
Hiring an HR lead and formalizing SOPs allowed us to scale beyond the founder's ability to micromanage eight shops, providing structured processes and clearer accountability, which was essential for sustainable growth.
Maximizing Profit Through Effective Labor Rate Strategy [THA 493]
Q: What are practical steps to start boosting ELR today?
Start with a clear ELR target close to the door rate, audit every repair order daily, align service advisors and technicians with KPIs like ELR and total gross profit, adjust labor matrices, and ensure you bill for every hour technicians work, including diagnostics and inspections, while explaining the changes to staff to gain buy-in.
Maximizing Profit Through Effective Labor Rate Strategy [THA 493]
Q: What exactly is ELR and why does it matter if it's not equal to the posted door rate?
ELR is the actual amount customers pay per hour of labor, which often falls short of the posted door rate due to uncharged time (inspections, testing, or non-billed diagnostic work) and other inefficiencies. Improving ELR requires auditing and adjusting how time is billed and how staff are incentivized to capture all billable time.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About Remarkable Results Radio Podcast

What is Remarkable Results Radio Podcast about and what kind of topics does it cover?

This show features in-depth conversations with automotive aftermarket leaders, shop owners, and industry professionals who share how they built, scaled, and led successful businesses. Episodes commonly explore leadership, culture, training, customer experience, and the adoption of new technologies, often illustrated with real-world growth stories, operational playbooks, and actionable frameworks. Noteworthy strengths include pragmatic, experience-driven insights from multi-location shops and practitioners who blend people, process, and technology to drive results. The format frequently emphasizes tangible takeaways—such as training programs, branding, and customer engagement—making it useful for listeners seeking practical strategies to imp... more

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How many listeners does Remarkable Results Radio Podcast get?

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What are the audience demographics for Remarkable Results Radio Podcast?

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How many subscribers and views does Remarkable Results Radio Podcast have?

To see how many followers or subscribers Remarkable Results Radio Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Remarkable Results Radio Podcast?

These podcasts share a similar audience with Remarkable Results Radio Podcast:

1. Business By The Numbers
2. Chris Cotton Weekly Blitz
3. Ratchet+Wrench Radio
4. Diagnosing the Aftermarket A to Z
5. Changing The Industry Podcast

How many episodes of Remarkable Results Radio Podcast are there?

Remarkable Results Radio Podcast launched 11 years ago and published 516 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Remarkable Results Radio Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Remarkable Results Radio Podcast?

Recent guests on Remarkable Results Radio Podcast include:

1. Matt Lachowitzer
2. Andy Adams
3. Rob Sperring
4. Jesse Jackson
5. Heather Myers
6. Gerry Frank
7. Aaron Woods
8. Ryan Bushman

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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