Path to Good
VIPdesk ConnectVIPdesk Connect is an innovative company out to transform the customer service industry. We are committed to ELEVATING the human experience – delivering positive customer experiences through team members we deeply care about. Join us on our journey as we set out to do good for our team members, clients and customers.
| Publishes | Monthly | Episodes | 36 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Category | Business | ||||
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Latest Episodes
Join Jen, Sally, and Maggie, along with special guest Liz, in an insightful conversation about navigating the intricate landscape of global expansion. This episode delves into considerations when expanding your business globally, emphasizing the pres... more
Making the decision to outsource your customer service can greatly impact your brand. In this episode, Sally, Maggie, and Jen provide valuable insights on outsourcing, including a comparison between outsourcing in the US versus off-shore options. ---... more
During their conversation, Sally, Jen, and Maggie explore some critical components of an exceptional customer experience and the importance of providing one. They share some valuable insights, recommendations, personal encounters of elevated service,... more
We're thrilled to speak with Tom Hering, co-founder and managing partner of certifying agency Benefit Corporations for Good. He is the co-author of the book, Putting Soul Into Business: How the Benefit Corporation is Transforming American Business fo... more
Sally, Jen, and Maggie discuss their experience running a Women-Owned Business. They share statistics and trends impacting women in the workplace including the impact of COVID, pay equity, and what you can do to attract top talent and make your workp... more
Jen, Sally, and Maggie discuss trends they're seeing for 2022 from the perspectives of Human Resources, Recruiting, and CEO. Remote and hybrid work, employee mental health, and the continuing impacts of COVID will all be factors. They outline what yo... more
Jen, Maggie, and TIffany from our People and Culture team attend the Society for Human Resources Management Conference. They discuss some of the great things they learned including a renewed focus on team member mental health, Diversity Equity and In... more
Sally and Jen speak with customer service expert John Goodman, Vice Chairman of Customer Care Measurement and Consulting. John has managed more than 1,000 customer service studies and has written multiple books on customer experience. They discuss th... more
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| Gender Skew | Engagement Score | Primary Location | |||
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Frequently Asked Questions About Path to Good
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How many listeners does Path to Good get?
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How many episodes of Path to Good are there?
Path to Good launched 6 years ago and published 36 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Path to Good?
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You can view podcasts similar to Path to Good by exploring Rephonic's 3D interactive graph. This tool uses the data displayed on the 'Listeners Also Subscribed To' section of Apple Podcasts to visualise connections between shows.