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Mastering CS: Candid Leader Insights

Custify | Customer Success

Welcome to Mastering CS – Candid Leader Insights, where I, Irina Cismas, Head of Marketing at Custify, take you on a journey into the depths of Customer Success. Each episode, I sit down with some of the most influential minds in the CS world, from seasoned managers and renowned influencers to dynamic team leaders, to uncover the challenges and opportunities that shape our profession. Our conversa... more

PublishesDailyEpisodes35Foundeda year ago
Number of ListenersCategory
Business

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Artwork for Mastering CS: Candid Leader Insights

Latest Episodes

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Bettina Berger, Head of Customer Success at TalentAdore, to discuss her journey in CS and how she keeps her teams aligned, even in a hybrid work environment. W... more

* In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Christopher Warren-Gash, VP of Customer Success at Sympa. What You’ll Learn: ☑️ How past experiences impact customer ... more

* In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Craig Taylor, Head of Customer Success at SimplePoll. What You’ll Learn: ☑️ How past experiences impact customer succ... more

* In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify discussed with Philip Simon, Head of Customer Success at Rule. What You’ll Learn: ☑️ How to balance work life and personal life ☑️ Th... more

* In our latest episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, invites Karina De Alba, Head of Customer Success at Weglot. Karina talks about her amazing journey from being a dancer instructor in San Francisco to being the... more

* In our new episode of the Mastering CS, Candid Leader Insights podcast, Mark Stagi, VP of Customer Success at Avoma, shares how his experiences as a marathon runner and father shape his leadership style, emphasizing the importance of personal goals... more

In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Sandra Campo, Head of Customer Success at Froged.

What you’ll learn:

* How to find the right blend for hybrid wor... more

Renata Kashiwaya Pinheiro, the VP of Customer Success at Zaptic, shares her inspiring career journey, from pursuing a degree in biology to becoming a customer success leader in the tech world, offering valuable insights into how she navigated these t... more

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