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The Tourism Chat Show

Destinate NZ
TRENZ
New Zealand
Serviceiq
Realnz
Auckland
Cape Sanctuary
NZQA (new Zealand Qualifications Authority)
Auckland Sea Kayaks
Food Tourism
Sudima Hotel Group
Western Markets
Tourism New Zealand
APT Travel Group
Group Travel
Tourism Industry Aotearoa
Private Conservation
TRENZ 2026
New Zealand Certificate In Business Events
Government Funding
Hind Management

Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re... more

PublishesTwice monthlyEpisodes100Founded6 years ago
Number of ListenersCategories
ManagementMarketingBusiness

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Latest Episodes

In this episode of The Tourism Chat Show, Michelle chats with Aimee Pitcher from Cape Sanctuary, a remarkable 2,500-hectare private conservation project on the Cape Kidnappers Peninsula in Hawke’s Bay.

Aimee shares the story behind Cape Sanctuary’s ... more

In this final TRENZ Unpacked episode, Michelle sits down with Rebecca Ingram, Chief Executive of Tourism Industry Aotearoa, for an inside look at what’s shaping TRENZ 2026.

With the event returning to Auckland for the first time in a decade, Bex sha... more

In this episode of The Tourism Chat Show – TRENZ Unpacked, Michelle sits down with Karen Thompson-Smith, Head of Tourism at Tātaki Auckland Unlimited, to explore why Auckland is stepping confidently back into the spotlight ahead of TRENZ 2026.

With ... more

In this TRENZ Unpacked episode, Michelle catches up with Nic Mead from Auckland Sea Kayaks ahead of his first-ever TRENZ - and what it’s taken to get there.

Starting a business from his garage and growing it into one of Auckland’s most respected mar... more

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Recent Guests

Aimee Pitcher
Representative from Cape Sanctuary
Cape Sanctuary
Episode: Cape Sanctuary: Hope, Wildlife and a 500-Year Vision
Rebecca Ingram
CEO of Tourism Industry Aotearoa (TIA)
Tourism Industry Aotearoa
Episode: TRENZ Unpacked: Inside TRENZ 2026: Bigger, Bolder, and Built for Impact
Nic Mead
Founder/Owner of Auckland Sea Kayaks
Auckland Sea Kayaks
Episode: TRENZ Unpacked: From Garage Start-Up to the Global Stage
Ellie Armon-Jones
Founder/leader of The Big Foody
The Big Foody
Episode: TRENZ Unpacked: Why Food Is Becoming One of New Zealand’s Biggest Travel Motivators
Sarah Johnson
Virtuoso-affiliated travel advisor, Paper Ink and Passports Travel
Paper Ink and Passports Travel; Virtuoso; Largay Travel
Episode: TRENZ Unpacked: Inside the Mind of a US Luxury Travel Advisor
Ajay Vagha
Executive at APT Travel Group
APT Travel Group
Episode: TRENZ Unpacked: Why Group Travel Is Booming Again (and What Buyers Need From You) — with Ajay Vagha, APT
Geraldine McMillan
Western market sales manager for RealNZ
RealNZ
Episode: TRENZ Unpacked: Turning 15 Minutes into Long-Term Revenue with Geraldine McMillan, RealNZ
Paul Button
General Manager of Rotorua Canopy Tours
Rotorua Canopy Tours
Episode: More Than a Zipline: Legacy, Leadership & Restoring the World Through Tourism with Paul Button
Michel Adolphe
Industry veteran, Hind Management / Sudima Hotel Group
Hind Management / Sudima Hotel Group
Episode: TRENZ Unpacked: The Long Game of Trade, Trust & Tourism

Host

Michelle Caldwell
Host of The Tourism Chat Show

Reviews

4.9 out of 5 stars from 31 ratings
  • Great Initiative Pre-Trenz

    These episodes have been super helpful prior to this years Trenz.

    Thanks Michelle for the initiative!

    Apple Podcasts
    5
    amyjayjay
    New Zealand2 years ago
  • Well Done!

    Michelle, good on you - this is an excellent initiative! - All the best, Karine

    Apple Podcasts
    5
    Karine Thomas
    New Zealand6 years ago
  • Love your work!

    Brilliant podcast Michelle! Elizabeth Bezzina

    Apple Podcasts
    5
    lizziebee19
    Australia6 years ago
  • Definitely worth the listen!

    Good on you MJ keep up the great work

    Apple Podcasts
    5
    Sky-Chicky
    New Zealand6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate host expertise and industry connectivity for credible insights.
Guests are consistently described as knowledgeable and well-prepared, with useful takeaways for operators and buyers.
Audience feedback highlights practical, hands-on tips for pre- and post-event planning.
The show is seen as a valuable resource for staying ahead in NZ tourism and related markets.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#5
New Zealand/Business/Marketing
Apple Podcasts
#135
New Zealand/Business

Talking Points

Recent interactions between the hosts and their guests.

TRENZ Unpacked: The Long Game of Trade, Trust & Tourism
Q: Do you remember your first TRENZ?
Michel recalls attending in the early 2000s, starting in Christchurch, highlighting how the event was smaller then but the core goal remained—to build genuine connections and educate buyers about product.
TRENZ Unpacked: From Garage Start-Up to the Global Stage
Q: How has winning Tourism Awards impacted credibility and opportunities?
Awards boosted awareness and credibility, opened doors with media and trade buyers, and helped justify investing in trade readiness and in-house capabilities.
TRENZ Unpacked: From Garage Start-Up to the Global Stage
Q: What has the business journey looked like since starting in a garage?
The business started in 2010, grew through hands-on work, international experiences, and strategic investments to professionalize the operation, especially after starting a family, which pushed a shift toward a more formal, sustainable model.
TRENZ Unpacked: From Garage Start-Up to the Global Stage
Q: What experience does Auckland Sea Kayaks offer, and what makes it special?
Auckland Sea Kayaks provides guided sea kayaking tours in the Hauraki Gulf along with a range of marine products for schools and community groups, leveraging Auckland's waterways to connect locals and visitors with nature.
TRENZ Unpacked: Turning 15 Minutes into Long-Term Revenue with Geraldine McMillan, RealNZ
Q: What advice would you give to first-timers at TRENZ?
You should be warmly welcoming, be memorable in a positive way, and focus on following up rigorously after the show; pre-show research and clear objectives help you turn short meetings into meaningful opportunities.

Audience Metrics

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Listeners per Episode
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Frequently Asked Questions About The Tourism Chat Show

What is The Tourism Chat Show about and what kind of topics does it cover?

The show centers on practical insights from tourism, hospitality, and travel-preneurs who shape New Zealand's industry landscape. Across episodes, listeners get candid conversations about trade events, buyer-seller dynamics, and real-world strategies for operators—ranging from small tour outfits to large hospitality groups—covering topics like event ROI, group travel, luxury advisor networks, sustainability storytelling, and workforce development. A standout element is the consistent emphasis on relationship-building, actionable tips for getting the most from industry gatherings, and a clear focus on both local impact and global market trends, making it valuable for operators, marketers, and policy-minded professionals alike. The show likel... more

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Which podcasts are similar to The Tourism Chat Show?

These podcasts share a similar audience with The Tourism Chat Show:

1. REX

How many episodes of The Tourism Chat Show are there?

The Tourism Chat Show launched 6 years ago and published 100 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Tourism Chat Show?

Recent guests on The Tourism Chat Show include:

1. Aimee Pitcher
2. Rebecca Ingram
3. Nic Mead
4. Ellie Armon-Jones
5. Sarah Johnson
6. Ajay Vagha
7. Geraldine McMillan
8. Paul Button

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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