Crack the Customer Code
Adam and JeannieCrack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why ... more
| Publishes | Weekly | Episodes | 509 | Founded | 11 years ago |
|---|---|---|---|---|---|
| Category | Business | ||||
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Latest Episodes
"Is customer experience training a one time process or is it ongoing?"
Sounds like this one will have a pretty simple answer, right? As with all things in business, ongoing training is always beneficial. For customer experience (CX) training, this s... more
"How do we get leadership or executive sponsorship initiatives that we want to tackle?"
This is an AMAZING QUESTION! And a Jeannie favorite. The key to this answer is leadership buy-in.
As a Customer Experience Leader, we know that investing in and... more
Welcome everyone to our very first episode of Experience Action! A customer experience podcast where we turn ideas into action. We hope that you are as excited to be here as Jeannie is!
With over 20 years investigating the best and worst in customer... more
This episode is special in so many ways. First, it’s the 500th episode of Crack the Customer Code! That in itself is an incredible thing, but this is also the season's finale and another bourbon summit. Unfortunately, this is also the last episode of... more
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Reviews
- Excellent podcast!
This podcast is serving small bites of wisdom in each episode! I love how informative and entertaining it is.
Apple Podcasts5Conscious_Marketing_&_PR
United States3 years ago - Cracking the code, one episode at a time! 🔓
Finally, a podcast that truly lives up to its name! Jeannie and Adam consistently offer actionable strategies to level up your customer relationships. Every episode is engaging, informative, and value-packed! Highly recommend.
Apple Podcasts5Arlie KUnited States4 years ago - Amazing Podcast
This podcast is as entertaining as it is useful. Every episode is packed with valuable information, but Adam and Jeannie know how to keep things interesting. Especially recommend this to anyone who is interested in developing more meaningful relationships with their customers.
Apple Podcasts5Potato_is_goodUnited States5 years ago - Amazing topics
A lot of amazing topics are discussed in this podcast. It surely is something to look forward to listening every now and then.
Apple Podcasts5Saoirse Sky
Philippines8 years ago - One of the Best Podcasts Available
Adam and Jeannie have one of the best podcast around! I love listening to their podcasts and highly recommend it for others. Leaders who want to Crack the Code and grow should tune in regularly!
Apple Podcasts5MrEddieTurnerJrUnited States8 years ago
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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Crack the Customer Code launched 11 years ago and published 509 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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