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Behind the Review

Entrepreneur Media
Yelp
Customer Experience
Sheraton Grand Wild Horse Pass
Community Engagement
Nirvana Soul
Customer Service
Hospitality
Coffee Culture
Black-Owned Businesses
Customer Reviews
Entrepreneurship
Oakwell Beer Spa
San Jose
Event Planning
Collaboration
Black History Month
Happy Cafe
Open Mic Night
Virginia Beach
Arizona

Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also avail... more

PublishesWeeklyEpisodes212Founded5 years ago
Number of ListenersCategories
BusinessEntrepreneurship

Listen to this Podcast

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Latest Episodes

Elisa Marshall, co-founder of Maman cafés, shares how she grew a bakery from 1 curated location, to over 40! Plus landing a dream collab with Martha Stewart. Hear her top tips on menu innovation, brand storytelling, customer advocacy, and scaling wit... more

Drew and Jonathan Scott—the Property Brothers—share how childhood side hustles fueled their rise to global brand leaders. Learn how innovation, authenticity, and listening to customers built their product empire and hit TV shows. Plus, insights from ... more

YouTube

The inspiring journey of Pana Food Truck. Founder Herman Sierra shares how he and his brother brought Venezuelan arepas to California, overcoming setbacks and building a community one customer at a time. Hear about navigating business challenges, kee... more

Go behind the scenes with Ted Xenohristos, founder and Chief Concept Officer of CAVA, as he shares how the Mediterranean-inspired brand grew from a single, family-run restaurant, to a national sensation. Discover the importance of culture, team empow... more

Key Facts

Accepts Guests
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Herman Sierra
Founder of Pana Food Truck
Pana Food Truck
Episode: How Pana Food Truck Became an Arepas Empire
Ted Xenohristos
Founder and Chief Concept Officer of CAVA
CAVA
Episode: How CAVA’s Culture Fueled Its National Expansion (with Founder, Ted Xenohristos)
Josh Campbell
Owner and founder of Rescue Air & Plumbing
Rescue Air & Plumbing
Episode: The Repeat Customer Formula - Josh Campbell of Rescue Air and Plumbing
Michael Rodriguez
Co-owner of Pest Brothers, with a diverse background in management and marketing.
Pest Brothers
Episode: Customer Service Wins: The Pest Brothers’ Journey from Startup to Standout
Jose Rodriguez
Co-owner of Pest Brothers, with extensive experience in pest control from an early age.
Pest Brothers
Episode: Customer Service Wins: The Pest Brothers’ Journey from Startup to Standout
Chef D'Andre Carter
Co-founder of Soul & Smoke in Chicago
Soul & Smoke
Episode: Serving Up Community: Secrets from Soul & Smoke and the James Beard Foundation
Dr. Anne McBride
VP of Impact at the James Beard Foundation
James Beard Foundation
Episode: Serving Up Community: Secrets from Soul & Smoke and the James Beard Foundation
Jami Stigliano
Founder of DivaDance
DivaDance
Episode: How DivaDance Grew From 1 Class to 50+ Locations — Franchise Lessons with Jami Stigliano
Angie Snow
Principal Industry Advisor at ServiceTitan
ServiceTitan
Episode: Level Up Your Home Service Business: Angie Snow’s ServiceTitan Success Strategies

Host

Emily Washcovick
Yelp's Small Business Expert and host of the show, Emily engages with entrepreneurs and industry leaders to uncover the strategies behind their successes.

Reviews

4.8 out of 5 stars from 58 ratings
  • Many people consistently fall victim to different types of frauds and ignore the possibility that they can receive help for this. The greatest tech expert is Software Specialist Recovery Agent, who is able to assist you with many other cyber security issues as well as helping you retrieve your assets that have been stolen. He can also monitor the gadgets of your alleged unfaithful partner. Even if you have previously fallen victim to fraud from a phony or an unlicensed cryptocurrency broker, you... more

    Podchaser
    5
    roysawney
    2 years ago
  • All things considered, it was a fantastic and enlightening experience that allowed me to get my money back from an online investment platform that had tricked me into investing with their fictitious business before I discovered their strategy. I had already paid absurdly large withdrawal fees of $45,000 under the terms of the agreement that nobody had informed me about, so it was too late for me after I invested a sum $389,250. The damage had been done, and I was in too deep to just walk away, s... more

    Podchaser
    5
    emiliaschneider667
    2 years ago
  • How Adela’s Earned the #5 Spot on Yelp’s Top 100 Places to Eat

    I am thoroughly impressed by this show! Guests, Millie and Elizabeth Chan, offer remarkable insights into the creative process behind their delectable dishes and what sets them apart from the rest. This program is a must-listen for all entrepreneurs, as it provides valuable inspiration and knowledge that you won't want to miss out on.

    Apple Podcasts
    5
    talvarez7
    Philippines2 years ago
  • Engaging and real!

    Emily Washcovick is an excellent host and interviewer. Nice curation of small business owners. It’s so fascinating listening as a customer what business owners think and do in regards to reviews. And over all decisions that they make while running their businesses.

    Apple Podcasts
    5
    karen from Dallas
    United States5 years ago
  • A MUST for business owners and customers…

    Fantastic Podcast that features a variety of business owners and customers. The host, Emily, does a great job of remaining unbiased while speaking to both the business owner and reviewer.

    The Podcast is a great reminder for entrepreneurs to stay connected with every customer

    Apple Podcasts
    5
    Misty's iTunes (MacBook)
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The host is praised for her engaging interviewing style and ability to elicit valuable information from guests, contributing to an enjoyable listening experience.
Many find the content inspiring and relatable, particularly for small business owners and entrepreneurs seeking to navigate their challenges.
Listeners appreciate the diverse guest lineup and the practical insights shared, recognizing the value of learning directly from business owners.

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Talking Points

Recent interactions between the hosts and their guests.

How Pana Food Truck Became an Arepas Empire
Q: How do you know you were ready to expand from the food truck to the brick and mortar?
Herman describes recognizing the logistical advantages of a fixed location while still maintaining the flexibility and unique appeal of the food truck experience.
How Pana Food Truck Became an Arepas Empire
Q: Can you just talk about how you educate people around Arepas?
Herman explains the nuances of educating customers on traditional Venezuelan ingredients by breaking down menu items into familiar terms for better understanding.
How Pana Food Truck Became an Arepas Empire
Q: Can you share a little bit about how navigating that went for you and what some of the challenges that popped up were?
Herman discusses how the challenges were manageable when they were in Shasta, but moving to Santa Cruz meant navigating health and business licenses, which felt overwhelming at first.
How CAVA’s Culture Fueled Its National Expansion (with Founder, Ted Xenohristos)
Q: How did you decide what markets to go into for expansion?
Initially, it was instinctive, but now there's an entire data-driven team that analyzes customer patterns to select optimal locations.
How CAVA’s Culture Fueled Its National Expansion (with Founder, Ted Xenohristos)
Q: How do you feel like you kept the culture as you scaled and grew the business?
It comes down to people and treating team members well; creating a culture that values care and connection is crucial to the brand.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About Behind the Review

What is Behind the Review about and what kind of topics does it cover?

Focused on the stories and strategies of entrepreneurs, the content highlights the journeys of various small business owners and industry experts, offering practical insights for anyone interested in growing their own ventures. The discussions range from marketing tactics and customer engagement to personal anecdotes about overcoming challenges in business. This program is noted for its diverse range of guests from various sectors including food service, fitness, and home services, providing unique perspectives and actionable advice for aspiring entrepreneurs and established business owners alike.

Where can I find podcast stats for Behind the Review?

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To see how many followers or subscribers Behind the Review has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Behind the Review?

These podcasts share a similar audience with Behind the Review:

1. Problem Solvers
2. The Daily
3. Pivot

How many episodes of Behind the Review are there?

Behind the Review launched 5 years ago and published 212 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Behind the Review?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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Rephonic pulls ratings and reviews for Behind the Review from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Behind the Review?

Recent guests on Behind the Review include:

1. Herman Sierra
2. Ted Xenohristos
3. Josh Campbell
4. Michael Rodriguez
5. Jose Rodriguez
6. Chef D'Andre Carter
7. Dr. Anne McBride
8. Jami Stigliano

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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