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At Your Convenience

At Your Convenience
Artificial Intelligence
Retail Media
CSP Daily News
Mystery Shop
Food Service
Rutter's
TXB
Beverage Alcohol
Circle K
Retail Media Network
Specialty Coffee Association
Coffee
PAR Retail
Convenience Store Industry
Loyalty Programs
Parker's Kitchen
Retail Technology
Cannabis
C-Store
Hemp Beverages

“At Your Convenience” is the official podcast of CSP Daily News and CSP magazine. It explores the hottest trends and news in convenience retailing. Once a week, listeners will hear CSP’s editors discuss topics ranging from mergers and acquisitions and foodservice trends to store design and tobacco regulations with convenience-store retailers and other experts from around the industry. “At Your Con... more

PublishesTwice weeklyEpisodes246Founded5 years ago
Number of ListenersCategory
Business

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Artwork for At Your Convenience

Latest Episodes

In a recent edition of CSP's "At Your Convenience" podcast, our team talked to industry experts Dan Razowsky from R-Marts and Rick Schepp from GTI and Rhythm, discussing the current trends, challenges and opportunities for hemp beverages in the Chica... more

In this episode of “At Your Convenience,” CSP Editor Diane Adam talks to Matt Van Gilder, vice president of omnichannel at NexChapter.

On this podcast, recorded June 24 at the CSP Center Store Forum by Informa, the two discussed digital shelf and o... more

In a recent episode of CSP's “At Your Convenience” podcast, Drew Walls, sales director for retail media at Broadsign, discussed the challenges retailers face when building retail media networks. Walls said retailers often focus on deploying screens f... more

In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Liza Salaria, senior vice president – category management and foodservice, at Chicago-based W. Capra, about crafting promotions with purpose.

The two spoke at CSP’s Foodservi... more

Key Facts

Accepts Guests
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Recent Guests

Dave Williams
President of Bump Williams Consulting
Bump Williams Consulting
Episode: President of Bump Williams Consulting shares how c-store chains can maximize their alcohol portfolio
Stu Heifetz
Senior Sales Manager of Retail Media at Kwik Trip
Kwik Trip
Episode: Kwik Trip's Retail Media Playbook
Yannis Apostolopoulos
CEO of the Specialty Coffee Association
Specialty Coffee Association
Episode: ‘Having a good cup of coffee can make a huge difference when it comes down to loyalty’
Jake Kaiser
General Manager at Par Retail
Par Retail
Episode: Retail media success hinges on outcomes, not just scale
Joelle Robinson
Director of Retail Media at Circle K
Circle K
Episode: Circle K's Retail Media Network Journey
Todd Smith
President of Swig
Swig
Episode: Swig president talks speed, focus groups, making a customer’s day and more
Tommy Greenberg
Senior Director of Love's Media Group
Love's Travel Stops & Country Stores
Episode: Love's Media Group leader shares insights on building a retail media network
Nick Triantafellou
Director of Marketing and Merchandising
Weigel's
Episode: Weigel's Marketing Director: 'We Need to Treat Marketing Like QSRs Do'
Scott Estrella
Board member, Majors (retailer)
Majors
Episode: Intoxicating hemp Beverages find sweet spot in c-stores as category gains momentum

Hosts

Hannah Hammond
Host of At Your Convenience
Diane Adam
Host of At Your Convenience

Reviews

5.0 out of 5 stars from 10 ratings
  • Excellent and Informative

    Hey, this is a great podcast, just like all of the other ones under this banner. It’s well done. Lindsey Graham is awesome, guys got the perfect voice. All of the subjects are very interesting and if you don’t find them interesting, then you need to look inwards.

    Apple Podcasts
    5
    Greg n Emily
    United States2 years ago
  • CS Future

    Thanks for sharing the vision and impact in the CS industry. Great information!

    Apple Podcasts
    5
    airhair4
    United States5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Strong industry coverage with a focus on current trends like cannabis regulation and retail media.
Quality guests and clear, actionable takeaways for c-store professionals.
Listeners appreciate practical insights grounded in real-world operations.
Positive sentiment around cross-industry collaboration and data-driven strategies.

Talking Points

Recent interactions between the hosts and their guests.

EG America's Brian Ferguson shares SmartRewards, RMN, foodservice strategies
Q: Tell me more about SmartRewards. What does a loyalty program offer for customers and for the company?
SmartRewards is a curated, relationship-focused program that personalizes rewards and offers for each guest, backed by PAR technology to tailor experiences, drive repeat visits, and differentiate EG America's brands through a fast, modern user experience.
‘You have to put yourself out there’: Leadership lessons from Pony Express senior director
Q: How did you get started in this role at Pony Express?
Danielle didn't apply for the role; it came to her when the previous director left. She transitioned into the position with a strong work ethic and a willingness to learn, taking on the challenge despite limited onboarding and support.
Nouria’s John Pszeniczny shares what it takes to be a winning convenience-store chain
Q: Any closing thoughts on the Mystery Shop?
Participation is about recognizing the hard work of the Nouria team, learning from industry peers, and continuing to raise standards through tools like Zenput and a culture that treats employees well so they deliver exceptional service.
Nouria’s John Pszeniczny shares what it takes to be a winning convenience-store chain
Q: Why is this category important and how does Nouria train its cashiers to deliver courteous service?
The company prioritizes great guest engagement as a core value, driven by HR and learning and development programs that teach employees how to make guests feel welcome and respected from the forecourt to the store floor.
Nouria’s John Pszeniczny shares what it takes to be a winning convenience-store chain
Q: And it's all about like a secret shopper program... can you explain what Mystery Shop covers and Nouria's approach?
Nouria uses Mystery Shop to gauge performance across guest engagement, restroom standards, stocking levels, and cashier courtesy, with leadership emphasizing executing the play created by marketing and category teams, and then recognizing and learning from top performers.

Audience Metrics

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Frequently Asked Questions About At Your Convenience

What is At Your Convenience about and what kind of topics does it cover?

A in-depth discussion platform focusing on convenience retail trends, with episodes spanning retail media, foodservice, loyalty programs, mystery shopping, cannabis and hemp beverages, regulatory shifts, and data-driven merchandising. Show notes suggest practical, operator-minded insights for retailers, brands, and ad-tech partners, highlighting real-world implementations, cross-functional collaboration, and the evolving regulatory landscape. Noteworthy is the Coastal-to-rural breadth of guests and topics, plus a consistent emphasis on data, technology, and compliant growth within convenience retail. This mix makes it useful for listeners seeking actionable strategies from practitioners and industry leaders, as well as for sponsors looking ... more

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Which podcasts are similar to At Your Convenience?

These podcasts share a similar audience with At Your Convenience:

1. Convenience Matters
2. The Indicator from Planet Money
3. Morning Brew Daily
4. Planet Money
5. Dateline NBC

How many episodes of At Your Convenience are there?

At Your Convenience launched 5 years ago and published 246 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on At Your Convenience?

Recent guests on At Your Convenience include:

1. Dave Williams
2. Stu Heifetz
3. Yannis Apostolopoulos
4. Jake Kaiser
5. Joelle Robinson
6. Todd Smith
7. Tommy Greenberg
8. Nick Triantafellou

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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