Rephonic
Artwork for Convenience Matters
Convenience Stores
24-7 Day
Gas Stations
Consumer Behavior
Southern Cuisine
Culture
Food Service Industry
First Responders
Convenience Store Food Service
Chick-Fil-a
NACS Foundation
Self-Service Gasoline
Photography
Leadership
Convenience Store Industry
Natural Disasters
Marketing Strategies
Covid-19
Community Culture
Food Deserts

Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores — and what the future may hold — as long as it's convenient.

PublishesWeeklyEpisodes522Founded10 years ago
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BusinessManagementMarketing

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Artwork for Convenience Matters

Latest Episodes

A recent NACS consumer survey looks at broad gas purchasing trends, including when and where consumers decide to refuel.

Hosted by: Jeff Lenard About our Guest: Adam Rosenblatt, Founding Partner, Bold Decision Adam is one of the nation's leading po... more

Hear more as we talk about what $4.00 gas means for the convenience retail and transportation industries now and in the coming months.

Hosted by: Jeff Lenard About our Guest: John Eichberger, Executive Director, Transportation Energy Institute John... more

YouTube

Frank Gleeson shares his insights on the future of foodservice, technology, and advocacy at NACS and within the convenience retail industry.

Hosted by: Jeff Lenard About our Guest: Frank Gleeson, NACS President & CEO Frank became president and CEO ... more

YouTube

Industry expert Denton Cinquegrana adds context to turbulent times within the petroleum industry.

Hosted by: Jeff Lenard About our Guest: Denton Cinquegrana, Chief Oil Analyst, OPIS Denton has been with OPIS since 2001 and serves as the chief oil a... more

YouTube

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Find out how many people listen to this podcast per episode and each month.

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At Your Convenience
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Recent Guests

Frank Gleeson
CEO and President of NACS
NACS
Episode: What's Next for Convenience? - Episode 537
Brittany Hodak
Author of Creating Superfans; founder of The Superfan Company
The Superfan Company
Episode: How to Cultivate Superfans at Your Stores - Episode 535
Tucker Bryant
Poet and former Google engineer who builds bridges between technology and poetry
Independent/Speaker
Episode: Think Like a Poet, Lead Like a Visionary - Episode 534
Doug Kantor
General Counsel with NACS
National Association of Convenience Stores
Episode: State of the Union Takeaways for C‑Store Leaders - Episode 533
Ben Nussbaum
Editor-in-chief at NACS, overseeing content development
NACS
Episode: Creating Compelling Content for Your Business - Episode 525
Jason Liebig
The Indiana Jones of Snacks, a speaker and snack industry expert
Episode: Telling the Story About the Snacks C-Stores Sell - Episode 522
Margaret Mannion
Director of Government Relations at NACS
NACS
Episode: How SNAP Food Restriction Waivers Will Affect Retailers - Episode 520
Unnamed Guest
Marketing manager for Quick Check
Episode: 'Clerks' and C-Stores With Kevin Smith & Jason Mewes (Part 1) - Episode 516
Melissa Vonder Haar
Industry expert on combustibles and cannabis products
Episode: Are Hemp-Based Products a Green Rush or Bust? - Episode 515

Host

Jeff
Host of Convenience Matters

Reviews

4.5 out of 5 stars from 31 ratings
  • Engaging, insightful, and actionable!

    Convenience Matters is such an enjoyable listen! The hosts are top notch and the conversations they lead are engaging, insightful, and actionable. You’re guaranteed to learn something new from each episode - can’t recommend it highly enough!

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Informative, fun episodes about interesting industry topics!

    Motivated to right this review after listening to the episode with Roy Strasburger, but really broadened my understanding about the corners of the industry I wouldn’t have been aware of otherwise! Really talented professionals!

    Apple Podcasts
    5
    ping pong rocks!
    United States6 years ago
  • LOVE THIS THOW!!!!

    Saw them at nacs show 2017. Really nice and well done. Keep up the good work jeff.

    Apple Podcasts
    5
    1Poiuytr
    United States8 years ago
  • Wonderful podcast

    I listen to a lot of podcasts, and this is a great one. It’s always a listenable length, and has great information on an industry most people don’t know much about! Highly recommend.

    Apple Podcasts
    5
    C-Quat
    United States9 years ago
  • NACS is owning convenience in an ever changing industry

    Fantastic informative and interesting. And getting better and better with each episode!

    Apple Podcasts
    5
    Dre Jungle
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Engaging, insightful, and actionable—learns something new from each episode.
Professional, informative, and well-produced with relevant topics.
Balanced mix of policy, technology, and customer experience insights to inform strategy.
Thoughtful industry context; strong guest mix and useful takeaways.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#191
Colombia/Business/Management
Apple Podcasts
#213
Japan/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Think Like a Poet, Lead Like a Visionary - Episode 534
Q: How do you envision applying poetry to leadership and business communication in a concrete way?
By redefining poetry as experiences and public interactions rather than just words on a page, and by encouraging experimentation, nontraditional formats, and stepping outside conventional playbooks to craft meaningful customer experiences.
Think Like a Poet, Lead Like a Visionary - Episode 534
Q: Tell us about your personal journey from engineering to poetry and how those worlds intersect for you now.
I moved from engineering at Google to poetry, realizing over time that the two realms inform each other; storytelling can be grounded in systems and math, while technical roles can benefit from the expressive, experiential side of poetry.
Convenience Retail Has Heart - Episode 532
Q: What do you hope to achieve with the NACS Foundation?
To improve the industry's reputation and provide support to local communities through various initiatives.
Insights From NRF 2026: Retail's Big Show - Episode 529
Q: Is there a difference between smart and high tech?
Smart involves gaining knowledge and engagement, whereas high tech focuses more on advanced technology itself.
Insights From NRF 2026: Retail's Big Show - Episode 529
Q: What does AI look like at the NRF big show?
AI's application varies widely and is evident in many solutions showcased on the expo floor, involving security management and human resource solutions.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Convenience Matters

What is Convenience Matters about and what kind of topics does it cover?

This series focuses on the convenience retail ecosystem, exploring leadership, policy, technology, and customer experience through industry voices and practical examples. Episodes frequently cover association strategy, regulatory developments, price dynamics, and how frontline teams deliver memorable shopping experiences, with guests ranging from industry executives to policy experts and brand storytellers. The show stands out for blending insider industry insights with actionable takeaways for retailers, suppliers, and operators, and often ties topics to real-world events, summits, and advocacy efforts. Overall, it's likely to appeal to professionals seeking strategic context, regulatory updates, and ideas to improve store-level performanc... more

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How many listeners does Convenience Matters get?

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To see how many followers or subscribers Convenience Matters has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Convenience Matters?

These podcasts share a similar audience with Convenience Matters:

1. At Your Convenience
2. The Future of Convenience
3. Founders
4. Acquiring Minds
5. Convenience Weekly

How many episodes of Convenience Matters are there?

Convenience Matters launched 10 years ago and published 522 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Convenience Matters?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Convenience Matters?

Recent guests on Convenience Matters include:

1. Frank Gleeson
2. Brittany Hodak
3. Tucker Bryant
4. Doug Kantor
5. Ben Nussbaum
6. Jason Liebig
7. Margaret Mannion
8. Unnamed Guest

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