Rephonic
Artwork for Convenience Matters
Convenience Stores
NACS
Consumer Behavior
Food Service
Convenience Store Industry
Customer Experience
Food Safety
SNAP
Credit Card Fees
Artificial Intelligence
Swipe Fees
Electric Vehicles
Gas Prices
Confidence
Electric Vehicle Charging
Social Media
Transportation Energy Institute
Credit Card Competition Act
Penny
Storytelling

Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores — and what the future may hold — as long as it's convenient.

PublishesWeeklyEpisodes527Founded10 years ago
Number of ListenersCategories
BusinessMarketingManagement

Listen to this Podcast

Artwork for Convenience Matters

Latest Episodes

Convenience stores are one of the fastest-growing channels for high-quality and fresh food. Hear insights on how to build and maintain customer trust in your foodservice offers.

Hosted by: Jeff Lenard About our Guest: Amy Costello, Director of Food... more

The convenience store industry has become known for its support of anti-human-trafficking efforts. Hear more on how you can join the cause. Hosted by: Jeff Lenard About our Guests: Chris Elliott, Executive Director, BPAMA In 2025, Chris was appointed... more

YouTube

Higher gas prices make theft and inventory mismanagement even costlier. This episode shares how AI can help reduce shrink and tighten inventory control.

Hosted by: Jeff Lenard About our Guest: James Hervey, EVP and Head of Petroleum and Convenience... more

YouTube

The U.S. economy remains resilient, driven by consumer spending, jobs and AI. We examine what's sustaining it, and what could change.

Hosted by: Jeff Lenard About our Guest: Thomas Weinandy, Principal Research Economist, Upside Dr. Weinandy studies... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

At Your Convenience
At Your ConvenienceAt Your Convenience
The Future of Convenience
The Future of ConvenienceGlobal Convenience

Recent Guests

Chris Elliott
Executive Director of BPAMA
BPAMA
Episode: C-Stores Lead the Fight Against Human Trafficking - Episode 543
Cheryl Csiky
Executive Director of In Our Backyard
In Our Backyard
Episode: C-Stores Lead the Fight Against Human Trafficking - Episode 543
James Hervey
Executive Vice President Commander powered by Verifone
Verifone
Episode: How AI Exposes Hidden Costs and Shrink - Episode 542
Thomas Weinandy
Principal Research Economist with Upside
Upside
Episode: Key Signals Shaping the U.S. Economy - Episode 541
John Eichberger
Leader of the Transportation Energy Institute
Transportation Energy Institute
Episode: $4 Gas Is Here. What's Next? - Episode 538
Frank Gleeson
CEO and President of NACS
NACS
Episode: What's Next for Convenience? - Episode 537
Brittany Hodak
Author of Creating Superfans; founder of The Superfan Company
The Superfan Company
Episode: How to Cultivate Superfans at Your Stores - Episode 535
Tucker Bryant
Poet and former Google engineer who builds bridges between technology and poetry
Independent/Speaker
Episode: Think Like a Poet, Lead Like a Visionary - Episode 534
Kevin O'Connell
Leader of the NACS Foundation
NACS Foundation
Episode: Convenience Retail Has Heart - Episode 532

Host

Jeff
Host of Convenience Matters

Reviews

4.5 out of 5 stars from 31 ratings
  • Engaging, insightful, and actionable!

    Convenience Matters is such an enjoyable listen! The hosts are top notch and the conversations they lead are engaging, insightful, and actionable. You’re guaranteed to learn something new from each episode - can’t recommend it highly enough!

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Informative, fun episodes about interesting industry topics!

    Motivated to right this review after listening to the episode with Roy Strasburger, but really broadened my understanding about the corners of the industry I wouldn’t have been aware of otherwise! Really talented professionals!

    Apple Podcasts
    5
    ping pong rocks!
    United States6 years ago
  • LOVE THIS THOW!!!!

    Saw them at nacs show 2017. Really nice and well done. Keep up the good work jeff.

    Apple Podcasts
    5
    1Poiuytr
    United States8 years ago
  • Wonderful podcast

    I listen to a lot of podcasts, and this is a great one. It’s always a listenable length, and has great information on an industry most people don’t know much about! Highly recommend.

    Apple Podcasts
    5
    C-Quat
    United States9 years ago
  • NACS is owning convenience in an ever changing industry

    Fantastic informative and interesting. And getting better and better with each episode!

    Apple Podcasts
    5
    Dre Jungle
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Engaging, insightful, and actionable—learns something new from each episode.
Professional, informative, and well-produced with relevant topics.
Balanced mix of policy, technology, and customer experience insights to inform strategy.
Thoughtful industry context; strong guest mix and useful takeaways.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

C-Stores Lead the Fight Against Human Trafficking - Episode 543
Q: Chris, can you walk us through how your organization became involved with In Our Backyard and why this partnership matters to the BPAMA network?
Chris describes six years of collaboration sparked by a connection through a marketer, the reach of BP and Amoco locations, and a growing commitment to support the cause as part of the industry's broader community engagement and brand-building.
C-Stores Lead the Fight Against Human Trafficking - Episode 543
Q: Cheryl, I want to start off with you. I've known In Our Backyard and working within our backyard for probably a decade now. Could you walk through what your programs are and why it is so important to address human trafficking?
Cheryl explains that In Our Backyard is volunteer-based, focused on prevention and awareness, and operates a national network across 54,000 convenience stores with seven prevention programs, including CSAT, to empower communities and provide resources like the Human Trafficking Resource Hotline.
$4 Gas Is Here. What's Next? - Episode 538
Q: How might the rise in prices influence consumer behavior toward EVs and alternative fuels?
There may be increased exploration of EVs and hybrids, but short-term data suggests a limited immediate effect on new EV sales; longer-term trends could include greater interest in charging infrastructure and services at convenience stores.
$4 Gas Is Here. What's Next? - Episode 538
Q: What is driving the current spike in gas prices, and how should retailers communicate this to customers?
Prices are influenced by global oil markets and geopolitical events; retailers should emphasize that most of the gallon price is set before it reaches the store, and focus on communicating the broader supply-demand balance and costs beyond the station walls.
Think Like a Poet, Lead Like a Visionary - Episode 534
Q: How do you envision applying poetry to leadership and business communication in a concrete way?
By redefining poetry as experiences and public interactions rather than just words on a page, and by encouraging experimentation, nontraditional formats, and stepping outside conventional playbooks to craft meaningful customer experiences.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Convenience Matters

What is Convenience Matters about and what kind of topics does it cover?

This series focuses on the convenience retail ecosystem, exploring leadership, policy, technology, and customer experience through industry voices and practical examples. Episodes frequently cover association strategy, regulatory developments, price dynamics, and how frontline teams deliver memorable shopping experiences, with guests ranging from industry executives to policy experts and brand storytellers. The show stands out for blending insider industry insights with actionable takeaways for retailers, suppliers, and operators, and often ties topics to real-world events, summits, and advocacy efforts. Overall, it's likely to appeal to professionals seeking strategic context, regulatory updates, and ideas to improve store-level performanc... more

Where can I find podcast stats for Convenience Matters?

Rephonic provides a wide range of podcast stats for Convenience Matters. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Convenience Matters and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Convenience Matters get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Convenience Matters, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Convenience Matters?

Rephonic provides comprehensive predictive audience data for Convenience Matters, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Convenience Matters have?

To see how many followers or subscribers Convenience Matters has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Convenience Matters?

These podcasts share a similar audience with Convenience Matters:

1. At Your Convenience
2. The Future of Convenience
3. Convenience Weekly
4. 30 Minutes to President's Club | No-Nonsense Sales
5. The TreppWire Podcast: A Commercial Real Estate Show

How many episodes of Convenience Matters are there?

Convenience Matters launched 10 years ago and published 527 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Convenience Matters?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Convenience Matters?

Rephonic pulls ratings and reviews for Convenience Matters from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Convenience Matters?

Rephonic provides full transcripts for episodes of Convenience Matters. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Convenience Matters?

Recent guests on Convenience Matters include:

1. Chris Elliott
2. Cheryl Csiky
3. James Hervey
4. Thomas Weinandy
5. John Eichberger
6. Frank Gleeson
7. Brittany Hodak
8. Tucker Bryant

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days