Rephonic
Artwork for Convenience Matters
Convenience Stores
24-7 Day
Gas Stations
Consumer Behavior
Southern Cuisine
Culture
Food Service Industry
First Responders
Convenience Store Food Service
Chick-Fil-a
NACS Foundation
Self-Service Gasoline
Photography
Convenience Store Industry
Leadership
Natural Disasters
Marketing Strategies
Covid-19
Community Culture
Food Deserts

Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy. We'll talk about what we see at stores — and what the future may hold — as long as it's convenient.

PublishesWeeklyEpisodes518Founded10 years ago
Number of ListenersCategories
ManagementBusinessMarketing

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Artwork for Convenience Matters

Latest Episodes

In a sea of sameness, cultivating an exceptional customer experience can turn your customers into loyal superfans.

Hosted by: Jeff Lenard About our Guest: Brittany Hodak, Customer Experience Expert Brittany is an award-winning author, entrepreneur... more

YouTube

Tucker Bryant shares how the creative mindset that drives poets can also unlock modern leadership.

Hosted by: Jeff Lenard About our Guest: Tucker Bryant: Poet & Innovation Keynote Speaker After years at Stanford and Google, Tucker Bryant uncovered ... more

YouTube

We break down the industry specific issues President Trump addressed—and those he didn't—and what it all means for convenience retailers.

Hosted by: Jeff Lenard About our Guest: Doug Kantor, NACS General Counsel Doug has served as legal counsel for... more

YouTube

The NACS Foundation launched a new campaign that reinforces the importance of convenience stores in the communities they serve.

Hosted by: Jeff Lenard

About our Guest: Kevin O'Connell, Executive Director, NACS Foundation Kevin leads the NACS Foun... more

YouTube

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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Doug Kantor
General Counsel with NACS
National Association of Convenience Stores
Episode: State of the Union Takeaways for C‑Store Leaders - Episode 533
Ben Nussbaum
Editor-in-chief at NACS, overseeing content development
NACS
Episode: Creating Compelling Content for Your Business - Episode 525
Jason Liebig
The Indiana Jones of Snacks, a speaker and snack industry expert
Episode: Telling the Story About the Snacks C-Stores Sell - Episode 522
Amanda Baltazar
Writer for Snacks Magazine with expertise in food trends
Snacks Magazine
Episode: The Next Big Flavor Trends in C-Stores - Episode 521
Margaret Mannion
Director of Government Relations at NACS
NACS
Episode: How SNAP Food Restriction Waivers Will Affect Retailers - Episode 520
Unnamed Guest
Marketing manager for Quick Check
Episode: 'Clerks' and C-Stores With Kevin Smith & Jason Mewes (Part 1) - Episode 516
Melissa Vonder Haar
Industry expert on combustibles and cannabis products
Episode: Are Hemp-Based Products a Green Rush or Bust? - Episode 515
Anna Ready Blom
NACS expert on penny shortage and its implications
NACS
Episode: What You Need to Know About the Penny Shortage - Episode 513
Frank Beard
Retail consultant and industry advocate
Rovertown
Episode: Learnings From a Convenience Retail Study Tour - Episode 506

Host

Jeff
Co-host discussing trends and insights in food and beverage, with a focus on the convenience store industry.

Reviews

4.5 out of 5 stars from 31 ratings
  • Engaging, insightful, and actionable!

    Convenience Matters is such an enjoyable listen! The hosts are top notch and the conversations they lead are engaging, insightful, and actionable. You’re guaranteed to learn something new from each episode - can’t recommend it highly enough!

    Apple Podcasts
    5
    oliviabaker13
    United States4 years ago
  • Informative, fun episodes about interesting industry topics!

    Motivated to right this review after listening to the episode with Roy Strasburger, but really broadened my understanding about the corners of the industry I wouldn’t have been aware of otherwise! Really talented professionals!

    Apple Podcasts
    5
    ping pong rocks!
    United States6 years ago
  • LOVE THIS THOW!!!!

    Saw them at nacs show 2017. Really nice and well done. Keep up the good work jeff.

    Apple Podcasts
    5
    1Poiuytr
    United States8 years ago
  • Wonderful podcast

    I listen to a lot of podcasts, and this is a great one. It’s always a listenable length, and has great information on an industry most people don’t know much about! Highly recommend.

    Apple Podcasts
    5
    C-Quat
    United States8 years ago
  • NACS is owning convenience in an ever changing industry

    Fantastic informative and interesting. And getting better and better with each episode!

    Apple Podcasts
    5
    Dre Jungle
    United States9 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the engaging, insightful discussions and actionable content that address industry challenges. They find the expertise of guests beneficial, leading to a broader understanding of market trends.
The podcast is recognized for its enjoyable length and relevance, providing valuable information that many consider essential for navigating the convenience industry.
Feedback highlights the hosts as knowledgeable and engaging, with many noting how their insights directly contribute to enhancing professional practices in the field.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#18
Colombia/Business/Management
Apple Podcasts
#234
Colombia/Business

Talking Points

Recent interactions between the hosts and their guests.

Convenience Retail Has Heart - Episode 532
Q: What do you hope to achieve with the NACS Foundation?
To improve the industry's reputation and provide support to local communities through various initiatives.
Insights From NRF 2026: Retail's Big Show - Episode 529
Q: Is there a difference between smart and high tech?
Smart involves gaining knowledge and engagement, whereas high tech focuses more on advanced technology itself.
Insights From NRF 2026: Retail's Big Show - Episode 529
Q: What does AI look like at the NRF big show?
AI's application varies widely and is evident in many solutions showcased on the expo floor, involving security management and human resource solutions.
Telling the Story About the Snacks C-Stores Sell - Episode 522
Q: How can retailers cut through the clutter when selling similar snacks?
One method is to create visually striking displays that unify the color of products to make them stand out.
Telling the Story About the Snacks C-Stores Sell - Episode 522
Q: How do you take the collection and knowledge and use it to help brands move forward?
By understanding trends and shifts in the market while drawing inspiration from successful strategies in the past.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Convenience Matters

What is Convenience Matters about and what kind of topics does it cover?

This podcast offers insightful discussions centered around the convenience store industry, with a strong emphasis on content creation, marketing strategies, and emerging trends in consumer preferences. Episodes showcase expert guests from relevant industries that analyze critical aspects such as storytelling in marketing, flavor trends, and changing regulations affecting convenience stores. This unique blend of topics highlights not only current challenges but also the innovative solutions that define the future of convenience retailing, making the content highly relevant to industry professionals looking to stay ahead of market trends. Additionally, the engaging format and expert commentary provide listeners with actionable takeaways appli... more

Where can I find podcast stats for Convenience Matters?

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How many listeners does Convenience Matters get?

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How many subscribers and views does Convenience Matters have?

To see how many followers or subscribers Convenience Matters has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Convenience Matters?

These podcasts share a similar audience with Convenience Matters:

1. At Your Convenience
2. The Future of Convenience
3. Up First from NPR
4. The Ezra Klein Show
5. The Way I Heard It with Mike Rowe

How many episodes of Convenience Matters are there?

Convenience Matters launched 10 years ago and published 518 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Convenience Matters?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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How do I access podcast episode transcripts for Convenience Matters?

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What guests have appeared on Convenience Matters?

Recent guests on Convenience Matters include:

1. Doug Kantor
2. Ben Nussbaum
3. Jason Liebig
4. Amanda Baltazar
5. Margaret Mannion
6. Unnamed Guest
7. Melissa Vonder Haar
8. Anna Ready Blom

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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