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Artwork for The Future of Convenience

The Future of Convenience

Global Convenience
Artificial Intelligence
New Shop India
Australia
China
AI In Retail
Customer Experience
Rutter's
7-Eleven Australia
Centra
Liquid Barcodes
India
Unified Commerce
ADNOC Distribution
Food & Beverage At C-Stores
Daily's Convenience Store
Retail
AI In Training
C-Store Industry
Noahs
1747 Bar & Lounge

The Future of Convenience podcast explorea cutting-edge strategies and global insights from convenience retailers and experts worldwide. Discover the latest innovations shaping the future of convenience and mobility in retail through foodservice, mobility, design, and more. The Future of Convenience podcast is produced by Global Convenience. Learn more at www.globalconvenience.com.

PublishesTwice monthlyEpisodes87Founded4 years ago
Number of ListenersCategories
BusinessSociety & CultureEntrepreneurshipPlaces & Travel

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Artwork for The Future of Convenience

Latest Episodes

Bowser Bean Managing Director Haydn Tierney joins Dan Munford to discuss how the Australian retailer built a strong regional convenience brand around premium coffee, quality food, and customer experience. With special guest: Haydn Tierney, Managing D... more

7-Eleven Australia’s Chief Commercial Officer Matt Keogh joins host Dan Munford to discuss how the retailer is reshaping its strategy around Gen Z, food-led growth, and digital innovation. He shares plans for major store expansion alongside a strong ... more

YouTube

Ireland’s Centra is evolving beyond traditional convenience, combining local retail expertise with national scale to meet changing customer expectations. Cormac Dawson shares how the brand is driving growth through foodvenience, operational efficienc... more

YouTube

DMALL in China is redefining how technology powers retail, from AI-driven pricing to unified commerce platforms. DMALL CEO Marcus Spurrell explores how agentic commerce, real-time data and digital ecosystems are transforming the retail landscape with... more

YouTube

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Recent Guests

Matt Keogh
Chief Commercial Officer of 7-Eleven Australia
7-Eleven Australia
Episode: Matt Keogh Explains Why 7-Eleven Australia Bets Big on Gen Z
Cormac Dawson
Sales Director for Centra
Centra (Musgrave)
Episode: Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra
Marcus Spurrell
CEO of Dmall
Dmall
Episode: DMALL CEO Marcus Spurrell on What the West Can Learn From China’s Agentic Commerce
Brett Barclay
Director at CMA
CMA (Convenience and Market Analytics)
Episode: Brett Barclay on Australia’s Convenience Channel
Aastha Almast
Co-founder of New Shop India
New Shop India
Episode: Rise of Modern Convenience in India With Founders of New Shop
Mani Dev Gyawali
Co-founder and CTO of New Shop
New Shop India
Episode: Rise of Modern Convenience in India With Founders of New Shop
Jeff Rubin
Executive with background in fuels and technology discussions on AI in oil and retail
Unspecified (guest)
Episode: AI Gets Real: Pilot Projects to Performance at Scale With Doug Haugh and Jeff Rubin
Doug Haugh
Veteran in fuels and retail, discusses New Tide and applied AI platforms
New Tide (co-presenter of AI platform)
Episode: AI Gets Real: Pilot Projects to Performance at Scale With Doug Haugh and Jeff Rubin
Faheem Jamal
Director of C-Store Operations, Chestnut Markets
Chestnut Markets
Episode: Chestnut Market’s Ryan Oettinger and Faheem Jamal Are Redefining the Store Experience

Hosts

Dan Munford
Host of The Future of Convenience, co-host on many episodes, and primary brand voice.
Carolyn Schnare
Co-host / host with primary involvement across episodes; strong presence in host lineup.
Martin Bailie
Co-host joining for episodes; contributes industry context.

Reviews

5.0 out of 5 stars from 16 ratings
  • Top quality content

    The future of convenience is an outstanding quality production with excellent guest speakers and hosts

    Apple Podcasts
    5
    A346623785
    Irelanda year ago
  • Globally relevant business advice

    Access to top retailers in all corners of the world is hard to find in one place and this podcast has done it!

    Apple Podcasts
    5
    c'siphone
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Strong practical insights for sponsors and guests alike; actionable trends and case studies.
Global retailers and tech leaders featured; broad industry relevance.
High-quality, well-produced discussions with top-tier guests.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

ADNOC’s Klaas Mantel on Building Destination Convenience for a Changing World
Q: Tell us about Adnoc and your role there.
Mantel explains his 25+ years in the industry, starting at Shell and McKinsey, and now leading ADNOC Distribution, a downstream marketing company operating in 50 countries with a broad portfolio including EV, B2B, aviation, and lubricants.
Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra
Q: What role does innovation in formats and foodservice play in Centra's strategy?
Format development is central, with tiers like high convenience and neighborhood formats, plus a focus on deli concepts, coffee through Frankenannes, and efficiency-driven layouts to improve speed and experience across urban and rural stores.
Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra
Q: Can you describe Centra's approach to combining local community strength with national scale?
Centra builds deep local ties through community investment and retailer knowledge, then layers this with national activations and formats to scale best practices while maintaining a local, authentic connection.
Brett Barclay on Australia’s Convenience Channel
Q: Just tell me a bit about your background for your business and also your relationship with AXE.
Brett explains CMA operates as a market research agency producing reports like Convenience Pulse and the State of the Industry, drawing data from retailers and extending into the 'dark market' to create a holistic view of the channel, including unique data from independent retailers.
The Ladies of Loyalty Leading Retail’s Next Evolution With Daily’s Cynthia Pritchett and W. Capra’s Jeannie Amerson
Q: What new trends are you seeing in loyalty and what do you love to see in your own store app?
The panel highlights stacking rewards with full rewards, consolidating experiences into one app, and the importance of delivering value quickly through instant or near-instant gratification rather than long-term points accrual.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Household Income
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Frequently Asked Questions About The Future of Convenience

What is The Future of Convenience about and what kind of topics does it cover?

A global-focused show examining how convenience retailers are evolving through tech, partnerships, and customer experience. Episodes often explore AI-driven merchandising, data platforms, store formats, loyalty, and the role of foodservice and mobility in shaping modern convenience. Noteworthy patterns include deep-dive industry guests from leading chains and tech-enabled retailers, practical implementations of AI and automation, and strategies for scaling across markets while maintaining local relevance. The format tends to blend strategic vision with actionable takeaways for operators, suppliers, and brands seeking to accelerate growth in a rapidly digitizing sector.

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How many listeners does The Future of Convenience get?

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Which podcasts are similar to The Future of Convenience?

These podcasts share a similar audience with The Future of Convenience:

1. The Other Hand
2. Marketplace
3. Global News Podcast
4. The Mel Robbins Podcast

How many episodes of The Future of Convenience are there?

The Future of Convenience launched 4 years ago and published 87 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Future of Convenience?

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What guests have appeared on The Future of Convenience?

Recent guests on The Future of Convenience include:

1. Matt Keogh
2. Cormac Dawson
3. Marcus Spurrell
4. Brett Barclay
5. Aastha Almast
6. Mani Dev Gyawali
7. Jeff Rubin
8. Doug Haugh

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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