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Artwork for The Future of Convenience

The Future of Convenience

Global Convenience
Electric Vehicles
Artificial Intelligence
Food Service
Foodvenience
Food Venience
China
New Shop India
AI In Retail
Rutter's
Australia
Dmall
Store Formats
7-Eleven Australia
NACS
Customer Experience
Shrink / Loss Prevention
Spar
Bowser Bean
Coffee
Milence

The Future of Convenience podcast explorea cutting-edge strategies and global insights from convenience retailers and experts worldwide. Discover the latest innovations shaping the future of convenience and mobility in retail through foodservice, mobility, design, and more. The Future of Convenience podcast is produced by Global Convenience. Learn more at www.globalconvenience.com.

PublishesTwice monthlyEpisodes92Founded4 years ago
Number of ListenersCategories
EntrepreneurshipBusinessPlaces & TravelSociety & Culture

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Artwork for The Future of Convenience

Latest Episodes

NACS President and CEO Frank Gleeson shares what he has learned after seven months of traveling the U.S. meeting retailers, explaining why food service has become the single biggest driver of loyalty and footfall in convenience retail, and why he bel... more

YouTube

Mike Wagstaff, president of Holiday Oil, joins hosts Carolyn Schnare and Mosely Group CEO Harry Milloff for the first of a two-part series documenting one Utah convenience retailer's deliberate move from a fuel-first business to a food-first one. Hea... more

YouTube

As convenience retailers around the world push further into food, the conversation keeps circling back to one idea that foodservice is no longer a side category, it must become the engine of the entire store. Moseley Group CEO Harry Milloff digs into... more

YouTube

The inaugural 'Smartest Store in the World' competition revealed how AI is evolving from standalone tools into connected operating systems that are transforming convenience retail, with Wumart Xueqing Road in China earning top honors for its fully in... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
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Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Joe Heather
GM Northern Europe at DeliverAct
DeliverAct
Episode: NACS President and CEO Frank Gleeson on the Future of Convenience
Mike Wagstaff
President of Holiday Oil
Holiday Oil
Episode: When Foodservice Stops Being Optional With Holiday Oil President Mike Wagstaff
Harry Milloff
CEO of the Moseley Group and expert consultant in food operations, QSR and convenience
Moseley Group
Episode: Harry Milloff Explains What It Takes To Be an Amazing Foodvenience Store
Troy Du
Global Branding and Marketing Lead with Dmall for Wumart
Wumart / Dmall
Episode: Special: The 'Smartest Store in the World' is Wumart Xueqing Road in China!
Marcus Spurrell
CEO of Dmall
Dmall
Episode: Special: The 'Smartest Store in the World' is Wumart Xueqing Road in China!
Rachel Moses
Senior Director for Sales, Marketing and Business Development at Electrify America
Electrify America
Episode: Rachel Moses of Electrify America on Why the Charging Infrastructure Story in the U.S. Is Just Getting Started
Haydn Tierney
Managing Director at Bowser Bean
Bowser Bean
Episode: Bowser Bean’s Haydn Tierney on How Coffee, Food, and Consistency Drive Growth
Matt Keogh
Chief Commercial Officer of 7-Eleven Australia
7-Eleven Australia
Episode: Matt Keogh Explains Why 7-Eleven Australia Bets Big on Gen Z
Cormac Dawson
Sales Director for Centra
Centra (Musgrave)
Episode: Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra

Hosts

Dan Munford
Host of The Future of Convenience, co-host on many episodes, and primary brand voice.
Carolyn Schnare
Co-host / host with primary involvement across episodes; strong presence in host lineup.
Martin Bailie
Co-host joining for episodes; contributes industry context.

Reviews

5.0 out of 5 stars from 16 ratings
  • Top quality content

    The future of convenience is an outstanding quality production with excellent guest speakers and hosts

    Apple Podcasts
    5
    A346623785
    Irelanda year ago
  • Globally relevant business advice

    Access to top retailers in all corners of the world is hard to find in one place and this podcast has done it!

    Apple Podcasts
    5
    c'siphone
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Strong practical insights for sponsors and guests alike; actionable trends and case studies.
Global retailers and tech leaders featured; broad industry relevance.
High-quality, well-produced discussions with top-tier guests.

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Talking Points

Recent interactions between the hosts and their guests.

Harry Milloff Explains What It Takes To Be an Amazing Foodvenience Store
Q: Harry, what's some guidance you would give someone entering this year's Foodvenience competition?
Place your entry and learn from how the bar keeps rising; participation provides invaluable sightlines into global best practices and opportunities to showcase a brand's unique hero product or category. Even though only one winner is crowned, all entrants gain exposure, learning, and ideas that can elevate their business across markets.
Harry Milloff Explains What It Takes To Be an Amazing Foodvenience Store
Q: So, Harry, let's just take a moment as you're in the hot seat to ask you about your typical week at the Moseley Group. What does that look like?
A typical week isn't uniform; it ranges from deep-dives with a single client in a test kitchen to touring locations and interviewing stakeholders, with a client roster of over 300 global brands and 7–10 active projects at any given time. The work spans both restaurant concepts and convenience store food-service platforms, focusing on product development, format optimization, and value engineering to reduce capex while improving guest experiences.
When Foodservice Stops Being Optional With Holiday Oil President Mike Wagstaff
Q: How do you balance legacy strengths with the need to evolve, and what remains steadfast in Holiday Oil's transformation?
The leadership emphasizes culture, retaining proven strengths like community feel, employee training, real estate control, and a shared purpose, while progressively classifying food as a core business that will stand independently alongside fuel and car washes.
When Foodservice Stops Being Optional With Holiday Oil President Mike Wagstaff
Q: Was there a moment or series of moments when food service stopped being optional for Holiday Oil?
Yes, joining peer groups and seeing other companies' success opened Wagstaff's eyes to the need to pivot, moving from traditional C-store food to a strategic focus on high-quality, scalable food programs.
When Foodservice Stops Being Optional With Holiday Oil President Mike Wagstaff
Q: Could you give us a quick snapshot of Holiday Oil?
Holiday Oil is a Salt Lake City–based family-founded convenience retailer with 78 locations, evolving from a gas-centric business to a broader food-focused store concept while maintaining core fuel and service offerings.

Audience Metrics

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Frequently Asked Questions About The Future of Convenience

What is The Future of Convenience about and what kind of topics does it cover?

A global-focused show examining how convenience retailers are evolving through tech, partnerships, and customer experience. Episodes often explore AI-driven merchandising, data platforms, store formats, loyalty, and the role of foodservice and mobility in shaping modern convenience. Noteworthy patterns include deep-dive industry guests from leading chains and tech-enabled retailers, practical implementations of AI and automation, and strategies for scaling across markets while maintaining local relevance. The format tends to blend strategic vision with actionable takeaways for operators, suppliers, and brands seeking to accelerate growth in a rapidly digitizing sector.

Where can I find podcast stats for The Future of Convenience?

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How many listeners does The Future of Convenience get?

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Which podcasts are similar to The Future of Convenience?

These podcasts share a similar audience with The Future of Convenience:

1. The Ezra Klein Show
2. The Daily
3. The Mel Robbins Podcast

How many episodes of The Future of Convenience are there?

The Future of Convenience launched 4 years ago and published 92 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Future of Convenience?

Recent guests on The Future of Convenience include:

1. Joe Heather
2. Mike Wagstaff
3. Harry Milloff
4. Troy Du
5. Marcus Spurrell
6. Rachel Moses
7. Haydn Tierney
8. Matt Keogh

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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