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Artwork for AI at Work

AI at Work

Neil C. Hughes
Artificial Intelligence
Agentic AI
Generative AI
AI Agents
Customer Experience
Automation
AI Governance
Digital Transformation
AI Ethics
Workplace Innovation
Customer Service
Interactive Virtual Assistant
Thoughtworks
Openai
Sitecore
Agentic Systems
Software Development
Corpora AI
Data Analytics
Voice Intelligence

What does AI really mean for the modern workplace, and are we ready for what comes next?

AI at Work is a podcast from the Tech Talks Network, the home of conversations that showcase the voices at the heart of enterprise technology. You may know me from Tech Talks Daily, where we explore a different area of innovation in every episode. This show takes a focused look at one of the biggest shifts in ... more

PublishesTwice weeklyEpisodes62Founded2 years ago
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Artwork for AI at Work

Latest Episodes

If your organization switched off its AI systems tomorrow, would customers, employees or the finance team notice any meaningful difference?

In this episode of AI at Work, I speak with Frank Böhmer, founder and CEO of Ninox, about the growing gap bet... more

In this episode of AI at Work, I speak with Rohan Kodialam, co-founder and CEO of Sphinx AI, about the difference between an AI system that sounds capable and one that understands how a business defines truth. Sphinx AI describes itself as an AI rese... more

What should a finance leader be able to prove before giving an AI agent permission to act?

In this episode of AI at Work, I welcome Danny Fields, Chief Technology and Customer Operations Officer at Avalara, for a conversation about the distance betw... more

How much autonomy should an AI agent receive before it has proved that its work can be trusted?

In this episode of AI at Work, I speak with Alexey Korotich, Chief Product Officer at Wrike and a former Dell software leader. Wrike supports around two ... more

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Recent Guests

Rohan Kodialam
Co-founder and CEO of Sphinx AI, with prior AI research experience at MIT CSAIL
Sphinx AI
Episode: Giving Enterprise AI the Right Business Context With Sphinx AI
Danny Fields
Chief Technology and Customer Operations Officer at Avalara
Avalara
Episode: Building audit ready AI agents in finance with Avalara
Alexey Korotich
Chief Product Officer at Wrike and former Dell software leader
Wrike
Episode: Earning AI Autonomy Through Governance With Wrike
Jason Kurtz
CEO of Basware with nearly 25 years of experience in the industry
Basware
Episode: Governing AI Agents Without Losing Cost Control With Basware
Robby Riggs
Global Chief Transformation and Operations Officer and Head of Coverage at Equiteq; former founder of The Bridge
Equiteq
Episode: Proving the Business Value of AI With Equiteq
Jesper Schleimann
Head of Business AI for EMEA at SAP and author of The Intent-Driven Leader
SAP
Episode: SAP on Why the Autonomous Enterprise Needs a New Kind of Leadership,
Emma McGrattan
Chief Technology Officer at Actian
Actian
Episode: Why Model Choice Is the Wrong AI Obsession
Adam Ochayon
VP of Product Strategy at Oasis Security
Oasis Security
Episode: Who Controls AI Agents When Software Starts Acting Alone With Oasis Security
Scott Pope
Director of Value Advisory at Nexthink
Nexthink
Episode: Measuring Whether AI Is Actually Working With Nexthink

Host

Neil C. Hughes
Host of AI at Work, guides the discussion with questions and context

Reviews

5.0 out of 5 stars from 2 ratings
  • Insightful conversations

    These are truly honest and real conversations that don’t sound like a sales pitch. I’d recommend this to everyone trying to learn something new or refine how they’re using AI in their organizations. It’s especially valuable because it highlights perspectives from a wide range of industries.

    Apple Podcasts
    5
    Amela_P
    United States9 months ago
  • Education

    I found this series really educational. It lays out the coming AI challenges at work in really accessible language.

    Apple Podcasts
    5
    Siobhana
    United States10 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Educational and accessible, laying out AI challenges in clear language.
Insights come from a wide range of industries and roles, not just tech sellers.
Honest conversations that don't sound like a sales pitch and are valuable across industries.

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Hard ForkThe New York Times
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AcquiredBen Gilbert and David Rosenthal
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The VergecastThe Verge
Better Offline
Better OfflineCool Zone Media and iHeartPodcasts

Talking Points

Recent interactions between the hosts and their guests.

Building audit ready AI agents in finance with Avalara
Q: What does an audit-ready AI agent actually require in terms of explainability, records, controls, and evidence?
Fields identifies four requirements: a complete traceable audit trail, decision-level explainability, documented human approval thresholds and a tested incident response plan.
Building audit ready AI agents in finance with Avalara
Q: What's going wrong between a successful AI pilot and something that creates that measurable value in finance?
Pilots operate in controlled environments, but production involves messy data and unpredictable inputs. Returns also suffer when organizations use agents to speed up broken workflows instead of redesigning them.
Giving Enterprise AI the Right Business Context With Sphinx AI
Q: Before allowing their AI agent or agents to act on company data, what kind of tests should prove that it understands the business well enough to make a reliable decision?
Use a small set of end-to-end tasks curated by business experts, alongside a broader benchmark automatically derived from repeated work in the organization's operational history.
Giving Enterprise AI the Right Business Context With Sphinx AI
Q: What does that failure look like inside the average organization?
Consumer AI can answer questions using public information, but company questions depend on proprietary definitions and practices. A database connection alone does not teach an agent how the organization interprets its data.
Governing AI Agents Without Losing Cost Control With Basware
Q: What should leaders be doing to measure and determine whether AI agents are genuinely creating business value?
Invest in AI where repeatable tasks and strong data support useful outcomes, then track measures such as automation rates, working capital, on-time payments, discounts captured, decision accuracy, and compliance coverage.

Audience Metrics

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Frequently Asked Questions About AI at Work

What is AI at Work about and what kind of topics does it cover?

AI at Work centers on how AI reshapes work in large organizations, from measurable ROI and governance to scalable automation and agentic AI. Episodes emphasize turning technology into real business value, balancing speed with responsible deployment, and designing organizational change to accompany AI initiatives. Notable angles include how to measure value beyond usage, the role of AI employees and agents, accessibility and inclusive design, and ownership of digital assets in an AI-driven enterprise. The show often features operators, product leaders, and technology architects sharing practical strategies, governance frameworks, and real-world ROI stories across industries, making it a solid resource for listeners considering enterprise AI ... more

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Which podcasts are similar to AI at Work?

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1. In Good Company: EliseAI Multifamily Podcast

How many episodes of AI at Work are there?

AI at Work launched 2 years ago and published 62 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on AI at Work?

Recent guests on AI at Work include:

1. Rohan Kodialam
2. Danny Fields
3. Alexey Korotich
4. Jason Kurtz
5. Robby Riggs
6. Jesper Schleimann
7. Emma McGrattan
8. Adam Ochayon

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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