Winning Digital Customers
Howard TierskyWinning Digital Customers | The Podcast is a live-interview style podcast focused on stories of large-scale digital transformations, told by the people who led them. We're showcasing the names, faces and stories of the folks who have been the impetus behind many major brands’ digital transformations, and taking a look at digital transformations in the context of the major areas in which digital ha... more
| Publishes | Weekly | Episodes | 71 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Categories | ManagementBusinessMarketing | ||||
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Latest Episodes
"The right level of debate leads to better answers and is oftentimes the critical and exciting part" Howard is joined by the Managing Director of the world's oldest bank and the largest custody bank in the world ranked 180 on the Fortune 500 list–BNY... more
"The people who are doing the work, actually know the work better than anyone and already know what needs to be done. They have already figured out the why and what, but have never been empowered enough or have never been provided with the right tool... more
"The wise person is someone who doesn't have to resolve the contradiction to recognize that there is actually this dialectic of so many things that you can't resolve, but have to figure it out." Howard is joined by the New York Times bestselling auth... more
"The digital medium allowed publishers to enter the global market." Howard is joined by the digital transformation veteran of the publishing industry and SVP of the Direct to Consumer Business at Highlights Magazine, David Gitow. David talks about ho... more
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Reviews
- Listen to win digital customers
Listen to the podcast this read Howard’s book to stop losing and start winning digital customers. Howard knows what he is talking about and will help you win with confidence.
Apple Podcasts5JRWL81
United States2 years ago - Highly recommend the book AND the podcast
The framework offered in Winning Digital Customers is incredibly sensible, helpful, and valuable. In these conversations, Howard brings many of the ideas to life - and expands them - with leading practitioners. There’s a mountain of CX and digital transformation advice out there, but WDC is the leader for its deep roots in reality rather than theory alone - people, stories, challenges, etc.
Apple Podcasts5ethanbeuteUnited States2 years ago - Finally someone is talking about empathy in digital transformations
After reading Howards book, I found his podcast an excellent companion or rather…a great medium to continue learning about his ideas on digital customers. I like the stories from the guests on how they went through their digital marketing transformations and evolutions.
Apple Podcasts5@billcushUnited States2 years ago - Each episode is a learning experience
Howard Tiersky is a seasoned professional with deep experience in the enterprise. He is a masterful interviewer. Each episode features someone in the digital transformation trenches. Howard’s guests, coupled with his own insights make each episode a valuable learning experience.
Apple Podcasts5bernbayUnited States2 years ago - Digital or not
Howard gets customer, digital or not. The added specialization is just a bonus cherry on top.
Apple Podcasts5edklessUnited States3 years ago
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