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Tried and Tested Podcast

PSI Services
Artificial Intelligence
Credentialing
Lifelong Learning
Micro-Credentials
ATP
Competency Models
HR Certification
Maintenance Of Certification
AI In Assessment
Credential Integrity Action Alliance
Longitudinal Assessment
Certification Programs
Sentiraxr
Digital Transformation
Remote Proctoring
Riser
Cambridge Assessment
Assessments
Oncology Nursing
ONCC

Welcome to PSI’s Tried and Tested Podcast, hosted by Isabelle Gonthier. Tune in every other Thursday for expert conversations on testing, credentialing, and assessment. Each episode explores industry trends, practical insights, and the real work behind high stakes testing, featuring leaders and practitioners shaping the future of the assessment industry.

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Latest Episodes

In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP, speaks with Angela Macauley, PMP, President and CEO of the National Board for Certification in Occupational Therapy, about workforce demand, candidate pipelines, and the role ... more

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In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Chad Buckendahl, PhD, ICE-CCP, Managing Partner at ACS Ventures, about how assessment, credentials, and workforce readiness can be better connected across the learn... more

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In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Haley Vanness, CAE, ICE-CCP, CMP, AAiP, Vice President of Water Professionals International, about WPI’s journey toward building trust in AI adoption. Drawing on he... more

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In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Pam Young Brown, a product strategy consultant working at the intersection of skills assessment, credentialing, and workforce development. Drawing on her experience... more

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In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP speaks with Stephen G. Sireci, Ph.D., Distinguished Professor and Executive Director of the Center for Educational Assessment at the University of Massachusetts Amherst, about ... more

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In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP, speaks with Maria Spies, Co-Founder of HolonIQ and Chief Innovation Officer at QS, about global learning, AI, and the future of workforce readiness. Drawing on more than 25 ye... more

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In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP, speaks with Tim Muckle, PhD, ICE-CCP, Chief Assessment Officer at the National Board of Certification and Recertification for Nurse Anesthetists, about longitudinal assessment... more

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In this episode of Tried and Tested, host Isabelle Gonthier, PhD, ICE-CCP, speaks with Dr. Kristen DiCerbo, Chief Learning Officer at Khan Academy and one of Time’s top 100 people influencing the future of AI in 2024. Drawing on her background in sch... more

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Recent Guests

Angela Macauley
President and CEO of the National Board for Certification in Occupational Therapy (NBCOT)
NBCOT
Episode: Reaching the Future Workforce: Messaging, Value, and Candidate Demand with NBCOT’s Angela Macauley
Chad Buckendahl
Founding partner at ACS Ventures
ACS Ventures
Episode: From School to Skills: Rethinking Assessment, Credentials, and Workforce Readiness with Chad Buckendahl
Haley Vanness
Vice President at Water Professionals International (WPI)
Water Professionals International
Episode: Start Small, Build Trust, Scale Up: WPI’s Approach to AI in Credentialing
Pam Young Brown
Product strategist and consultant focusing on credentialing and workforce development
Episode: Taking the Future of Credentialing from Conversation to Practice with Pam Young Brown
Stephen Sireci
Distinguished Professor at University of Massachusetts Amherst
UMass Amherst
Episode: AI and the New Challenges Facing Educational Testing with UMass Amherst’s Stephen Sireci
Maria Spies
Co-founder of HolonIQ, Chief Innovation Officer at QS
HolonIQ, QS
Episode: Global Learning, AI, and the Future of Workforce Readiness with Maria Spies of HolonIQ and QS
Tim Muckle
Chief Assessment Officer, Nbcrna
National Board of Certification and Recertification for Nurse Anesthetists (Nbcrna)
Episode: From Point-in-Time Testing to Continuous Certification: Insights with NBCRNA’s Tim Muckle
Kristen DiCerbo
Chief Learning Officer
Khan Academy
Episode: What AI Changes About Assessment Evidence: Insights with Khan Academy’s Kristen DiCerbo
Paul Muir
Chief Customer Officer at RisER; Chair of the ATP Board (2026)
RisER; ATP
Episode: Test Security, Agentic AI, and the Future of Assessment with Paul Muir from risr/

Host

Isabelle Gonthier
Host of Tried and Tested Podcast

Talking Points

Recent interactions between the hosts and their guests.

Reaching the Future Workforce: Messaging, Value, and Candidate Demand with NBCOT’s Angela Macauley
Q: What are the biggest shifts credentialing organizations need to pay attention to right now?
The conversation highlights the enrollment cliff, rising education costs, Gen Z and Gen Alpha expectations, and the need to understand both education and workforce trends beyond internal data, emphasizing multi-stakeholder collaboration to adapt pathways and ensure readiness without compromising safety.
Reaching the Future Workforce: Messaging, Value, and Candidate Demand with NBCOT’s Angela Macauley
Q: Can you share your background and what drew you to credentialing and NBCOT?
Angela describes starting in marketing and communications, moving into credentialing around 20 years ago with NBCOT, and explains how her perspective expanded as enrollment changes and workforce needs emerged, leading her to focus on value, education, and public protection within OT.
From School to Skills: Rethinking Assessment, Credentials, and Workforce Readiness with Chad Buckendahl
Q: What does it mean to think about credentials in high school and how can they bridge to postsecondary and careers?
The guest explains credentials as checkpoints along a lifelong learning continuum, emphasizes embedding relevant skills early (e.g., literacy, quantitative skills, and basic tech competencies), and envisions flexible pathways that personalize learning while keeping core standards.
From School to Skills: Rethinking Assessment, Credentials, and Workforce Readiness with Chad Buckendahl
Q: So we always start the podcast with the same question. What got you into assessment?
Chad describes a long career arc from data collection at Gallup to psychometrics, driven by a fascination with sampling, testing, and applying quantitative methods to real-world credentialing and workforce needs.
Start Small, Build Trust, Scale Up: WPI’s Approach to AI in Credentialing
Q: What were the early entry points for AI adoption and why were they chosen?
Marketing automation and a site chatbot were used first as low-stakes, quick wins to build board confidence before moving into core exam development.

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Frequently Asked Questions About Tried and Tested Podcast

What is Tried and Tested Podcast about and what kind of topics does it cover?

The show centers on testing, credentialing, and assessment, often pairing industry leaders with practitioners to unpack how high-stakes evaluation is evolving. Recent topics span credentialing ecosystems, AI-driven assessment, security and privacy, measurement validity, and the shift from episodic exams to longitudinal and continuous certification. Episodes frequently highlight practical governance, user trust, and real-world implementation—covering everything from micro-credentials and lifelong learning to global education trends and policy implications. The format tends to blend strategic perspective with hands-on lessons, making it useful for anyone involved in program design, security, or workforce readiness who wants actionable takeawa... more

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Tried and Tested Podcast launched 3 years ago and published 61 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Tried and Tested Podcast?

Recent guests on Tried and Tested Podcast include:

1. Angela Macauley
2. Chad Buckendahl
3. Haley Vanness
4. Pam Young Brown
5. Stephen Sireci
6. Maria Spies
7. Tim Muckle
8. Kristen DiCerbo

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