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Transform Gov - the digital government podcast

Maeve Kneafsey
Digital Transformation
Public Sector
Accenture
Artificial Intelligence
Ireland
Generative AI
Digital Services
Department Of Social Protection
Public Services
Genai
Customer Service
Digital Identity
Life Events
Universal Design
Revenue Commissioners
Covid-19 Pandemic
Digital Twins
Ireland E-Government Awards
RTÉ
Technology

Transform Gov, the digital government podcast, brings you top names behind many of the most exciting and transformative digital government projects globally. If you are working in, or with, public sector transformers who are digitising the public sector, each episode brings inside tips and insights from talented leaders who have been there and done that.

www.digitalgovawards.com

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PublishesWeeklyEpisodes71Founded2 years ago
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Artwork for Transform Gov

Latest Episodes

What actually happens when a country decides to digitise itself?

Not the theory. Not the strategy decks. The real story.

Over 23 years, Ireland’s public sector has gone from:

• Paper forms, post and phone calls

• To online transactions people t... more

Two years and nine months.

That’s how long people were waiting in the system — until everything had to change.

What happens when a public service built for 3,000 applications a year suddenly faces over 18,000?

That was the reality facing Ireland’s... more

An insider's guide to a brilliant entry for the Ireland eGovernment Awards

Most teams think awards are about technology, scale, or budget.

They’re not.

On this episode of Transform Gov, we sit down with Declan Tuite, Head Judge of the Ireland eGov... more

In Part 2 of this Transform Gov conversation, Marie Wallace (Accenture) moves beyond the concept of digital identity — and explains what it actually means in practice for service delivery, cost, and efficiency.

The headline figure? Up to €8 billion ... more

Key Facts

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Recent Guests

Emer Mullins
From the International Protection Office, Department of Justice
International Protection Office, Department of Justice
Episode: From 3,000 to 18,000 applications — how the State rebuilt a system under pressure
Dan Drennan
Project lead for IPO modernization
International Protection Office, Department of Justice
Episode: From 3,000 to 18,000 applications — how the State rebuilt a system under pressure
Declan Tuite
Head judge for Ireland Government Awards, lecturer at DCU School of Communications
DCU / Ireland Government Awards
Episode: What judges actually look for — straight from the head judge
Marie Wallace
MD and Global Lead for Digital Identities for Accenture
Accenture
Episode: Why you keep filling out the same forms — and why it’s about to end
Malcolm Byrne TD
Chair of the Oireachtas Committee on AI
Oireachtas Committee on Artificial Intelligence
Episode: What if the biggest risk facing the public service right now… is not using AI at all?
Aoife Prendergast
From Technological University of Shannon, winner of the Ireland eGovernment Awards Universal Design category
Technological University of Shannon
Episode: How smart public services are winning back users — with one simple design shift
Ruth Shortall
Representative from Pobal
Pobal
Episode: The system that was failing vulnerable children — and the fix that changed everything
Ciarán Madden
Representative from the Department of Children, Disability and Equality
Department of Children, Disability and Equality
Episode: The system that was failing vulnerable children — and the fix that changed everything
Alice Charles
Director, Arup
Arup
Episode: The AI race is really an energy and water race

Host

Maeve Kneafsey
Host of Transform Gov (digital government podcast); frequently leads discussions with public sector leaders and industry partners on digital transformation, accessibility, and AI in government.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#101
United Kingdom/Government
Apple Podcasts
#234
Australia/Government
Apple Podcasts
#36
Ireland/Government
Apple Podcasts
#164
New Zealand/Government

Talking Points

Recent interactions between the hosts and their guests.

From 3,000 to 18,000 applications — how the State rebuilt a system under pressure
Q: How did you handle change management and ensure staff buy-in during such a sweeping transition?
We used a robust change management framework called Drive (Desire, Review, Implement, Verify, Embed) and built a change champion network with SMEs across the organization to co-create workflows and deliver training.
From 3,000 to 18,000 applications — how the State rebuilt a system under pressure
Q: What were the four strategic objectives when you started the modernization, and why were they chosen?
The four objectives were to upgrade infrastructure to operate in more locations, triple staff to meet demand, implement process engineering to streamline operations, and introduce a digital solution that could scale with the workload.
Why telling people what to do doesn’t work
Q: What are the main challenges in moving pilots to live programs?
Procurement routes and GDPR/privacy considerations are the biggest barriers; building reusable contracts and templates helps scale across councils and health programs more quickly.
Why telling people what to do doesn’t work
Q: What is Civic Dollars and how does it work for local communities?
Civic Dollars is a community currency earned by spending time outdoors, which can then be used for rewards at local businesses or donated to community groups; the model focuses on inclusivity and social impact rather than rewarding high-intensity activity.
The system that was failing vulnerable children — and the fix that changed everything
Q: What changed once the portal was implemented, and how did sponsors experience it?
The workflow became instant and fluid for sponsors, with faster validation and approvals, reduced administration, and a shift from weeks to minutes in many steps, improving trust with families and enabling more timely placements.

Audience Metrics

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Gender Skew
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Frequently Asked Questions About Transform Gov

What is Transform Gov about and what kind of topics does it cover?

Transform Gov covers cutting-edge public sector digital transformation with a focus on how government services can be designed around user needs, enabled by AI, data, and new governance models. Episodes frequently feature leaders from government CIO offices, national digital services programs, academia, and industry partners working on accessibility, digital identity, urban planning with digital twins, and AI governance. The show is notable for practical discussions around life-event journeys, governance frameworks, and real-world implementations (from digital wallets to public service plans 2030). Listeners likely include public sector practitioners, policy makers, and technology leaders who want actionable insights for delivering citizen-... more

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How many listeners does Transform Gov get?

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What are the audience demographics for Transform Gov?

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How many subscribers and views does Transform Gov have?

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Which podcasts are similar to Transform Gov?

These podcasts share a similar audience with Transform Gov:

1. Inside Politics with Hugh Linehan
2. Callan's Kicks
3. The Rest Is Politics: US
4. The Rest Is Politics
5. The Rest Is Politics: Leading

How many episodes of Transform Gov are there?

Transform Gov launched 2 years ago and published 71 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Transform Gov?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Transform Gov?

Recent guests on Transform Gov include:

1. Emer Mullins
2. Dan Drennan
3. Declan Tuite
4. Marie Wallace
5. Malcolm Byrne TD
6. Aoife Prendergast
7. Ruth Shortall
8. Ciarán Madden

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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