
News and information for improving IT experiences. Ticket Volume connects a community of Service Management professionals with new ideas and perspectives. Powered by InvGate. New episodes soon!
| Publishes | Infrequently | Episodes | 114 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Technology | |||

In this episode of Ticket Volume – IT Podcast, host Matt Beran sits down with Prashant Arora (PepsiCo), Daniel Ciolek (InvGate), and Suzanne Galletly (AXELOS) to unpack how Artificial Intelligence is reshaping IT Service Management. From VR-powered t... more
When is it really time to replace IT tools? In this episode of Ticket Volume – IT Podcast, we dive into the warning signs, triggers, and challenges that push organizations to switch IT software.
Host Matt Beran sits down with Ignacio Harriague (Dire... more
In this special 100th episode of Ticket Volume – IT Podcast, we flip the script.
Instead of interviewing a guest, host and InvGate Product Specialist Matt Beran takes a moment to reflect on the journey so far — what the podcast has meant to him, how... more
In this episode of Ticket Volume – IT Podcast, Matt Beran is joined by Georgina Otubela, Service Delivery Manager at Vita Bank, to dive deep into service design, incident management, and the role of trust in IT services. Gabriela shares her insights ... more
People also subscribe to these shows.




Was looking for some ways ro get updated about the industry and to hear the peer. And finaly it happened!!! Thanks for such a great podcast. Also what is the best way to contact, have few questions…
Excellent podcast! Really enjoyed the episode with Phyllis Drucker!
Key themes from listener reviews, highlighting what works and what could be improved about the show.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #165 |
Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Focused on enhancing IT service experiences, the content highlights the challenges and innovations within the field of Service Management. Frequent discussions among experts cover various topics ranging from incident management, service design, and IT asset disposition, to Service Level Agreements (SLAs) and customer experience. Notably, there's an emphasis on integrating new technologies like AI into service management and fostering a community of collaborative practitioners. Additionally, the exploration of flexible governance and risk management strategies provides listeners with actionable insights to navigate the evolving IT landscape.
Rephonic provides a wide range of podcast stats for Ticket Volume. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Ticket Volume and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Ticket Volume, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
Rephonic provides comprehensive predictive audience data for Ticket Volume, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
To see how many followers or subscribers Ticket Volume has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
These podcasts share a similar audience with Ticket Volume:
1. Fareed Zakaria GPS
2. Service Management Leadership Podcast
3. Hard Fork
4. This American Life
5. Security Now (Audio)
Ticket Volume launched 4 years ago and published 114 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Rephonic pulls ratings and reviews for Ticket Volume from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
Rephonic provides full transcripts for episodes of Ticket Volume. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
Recent guests on Ticket Volume include:
1. Georgina Otubela
2. Linda Lenox
3. John Gordon
4. Vicki Rogers
5. Claire Agutter
6. Mark Smalley
7. Rob England
8. Michael Mattson
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.