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The Wilshire IT RevCast

The Wilshire Group
Revenue Cycle Management
Artificial Intelligence
Revenue Cycle
Healthcare AI
Denial Management
Learning and Development
Patient Experience
Career Growth
Prior Authorization
Net Promoter Score
CMS Final Rule
Pricing Transparency
No Surprises Act
Good Faith Estimate
Healthcare Payers
Electronic Health Records (EHR)
HFMA
Western Region Symposium
Revenue Cycle IT
Skin Substitutes

The new bitesize podcast series features a fresh outlook addressing some of the most pressing issues and opportunities facing the RCM and Revenue Cycle IT space. Entertaining hosts Evan Martin and Daniel Bianchini will explore key topics through interviews with informative industry thought leaders, share the latest trends and best practices and will be sure to bring the most relevant and talked ab... more

PublishesMonthlyEpisodes74Founded4 years ago
Number of ListenersCategories
TechnologyHealth & FitnessMedicine

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Artwork for The Wilshire IT RevCast

Latest Episodes

This episode explores how HFMA’s Western Region Symposium is reimagining provider–business partner collaboration through innovative education formats like the regional Think Tank and the Innovation Gauntlet. Evan Martin and guest Ramona Hernandez dis... more

In this episode of the Wilshire IT Webcast, Evan Martin, VP Revenue Cycle Management at ZoomCare, sits down with Kevin Henrikson, co-founder of Pretty Good AI, to unpack how real-world AI is reshaping patient access, front-end revenue cycle, and deni... more

In this episode of The Wilshire IT RevCast dives deep into the fast‑evolving world of healthcare price transparency and the operational reality of Good Faith Estimates (GFEs) under the No Surprises Act. Our host Evan Martin, VP Revenue Cycle at ZoomC... more

n this episode of The Wilshire IT RevCast, we explore why meaningful career growth rarely happens by accident and argue that individuals—not employers—must act as the “CEO” of their own development. Drawing on Marcie Carleton’s HR and talent experien... more

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Recent Guests

Ramona Hernandez
Nurse by background, HFMA Region 11 innovator, co-founder of Boolean
Boolean
Episode: S5 EP5 HFMA Western Region Symposium In Focus: Inside HFMA’s Most Innovative Conference
Kevin Henrikson
Co-founder of Pretty Good AI
Pretty Good AI
Episode: S5 EP4 Do No Harm, Do More Good: Safely Deploying AI in Patient Access
Travis Gentry
CEO and founder of Hyve Health
Hyve Health
Episode: S5 EP3 From Estimates to Advance Claims Rethinking Price Transparency
Marcie Carleton
Wilshire's HR and learning development expert
The Wilshire Group
Episode: S5 EP2 From Survival Mode to Strategic Growth
Shari Boyer
Enterprise Director of Denial Management
West Virginia University Medicine
Episode: S5 EP1 AI vs. Denials: Leveling the Playing Field for Providers
Scott Earich
Principal
The Wellington Group
Episode: S5 EP1 AI vs. Denials: Leveling the Playing Field for Providers
Gretchen Case
Co-founder of the Wilshire Group; HFMA and NARI member; revenue integrity leader
The Wilshire Group
Episode: S4 EP12 Skin Substitutes, Big Shifts: Making Sense of the 2026 CMS Final Rule
Valerie Wrinkle
Former CMS regulatory staff member; reimbursement and revenue integrity expert
Independent/Industry expert
Episode: S4 EP12 Skin Substitutes, Big Shifts: Making Sense of the 2026 CMS Final Rule
Jeremy Hump
Senior RCM consultant with The Wilshire Group
The Wilshire Group
Episode: S4 EP12 Skin Substitutes, Big Shifts: Making Sense of the 2026 CMS Final Rule

Host

Evan Martin
Co-host and revenue cycle IT expert with The Wilshire Group; engages on finance transformation, interoperability, and practical tech adoption.

Reviews

5.0 out of 5 stars from 6 ratings
  • RCM Leaders

    Great podcast and must listen if your a leader in Revenue Cycle Management.

    Apple Podcasts
    5
    SmitherIV
    United States4 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Strong guest lineup with industry experts and practitioner perspectives.
Practical, solution-focused discussions welcome actionable takeaways for teams.
Insightful host pair with deep healthcare operations knowledge.

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Talking Points

Recent interactions between the hosts and their guests.

S4 EP9 Revolutionizing Healthcare with AI
Q: What is the vision for AI-powered EHRs and how does your approach differ from traditional EHR vendors?
The goal is to automate the entire administrative workflow through AI plus human-in-the-loop, potentially expanding beyond a standard EHR to an AI-enabled platform that reduces administrative burden, improves interoperability, and offers a low-cost entry with open-source options, while maintaining openness to integration and customization.
S4 EP9 Revolutionizing Healthcare with AI
Q: How should providers think about the timeline and expectations when implementing AI in RCM?
Providers should expect gradual gains with an initial phase focused on learning from past claims data to train the AI, understand that accuracy will improve over time, and prepare for ongoing refinements and close collaboration with the vendor to reach fully autonomous operation in the long term.
S4 EP9 Revolutionizing Healthcare with AI
Q: What are the most important considerations for a provider when evaluating an AI partner for revenue cycle improvements?
Look for long-term, adaptable partnerships rather than standardized products; prioritize vendors who customize solutions to fit existing workflows, ensure robust human-in-the-loop processes, and verify that the partner can integrate deeply with the provider's EHR and data systems while offering clear support and training.
S4 EP10 The Patient Experience Equation
Q: What makes Qualtrics different from traditional patient satisfaction surveys?
Qualtrics emphasizes turning feedback into tangible, data-driven actions, with flexible data sources, end-to-end process integration, and AI-driven headlines to highlight trends for leaders, enabling faster and more targeted interventions.
S5 EP2 From Survival Mode to Strategic Growth
Q: What's one practical step to begin integrating personal and professional growth today?
Write down your goals, make them visible, and take one concrete action in the next seven days to move toward those goals.

Audience Metrics

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Frequently Asked Questions About The Wilshire IT RevCast

What is The Wilshire IT RevCast about and what kind of topics does it cover?

Short, focused conversations about revenue cycle IT and healthcare tech, featuring industry leaders who share practical, implementable insights. Topics span artificial intelligence in patient access and denials management, price transparency and GFEs, patient experience, and CMS policy changes, with an emphasis on real-world workflows, interoperability, and measurable outcomes. Distinctive traits include concise, interview-driven formats, regional collaboration themes, and sponsor integrations that highlight tools and approaches practitioners can actually adopt. Useful for listeners seeking actionable guidance, vendor perspectives, and current trends shaping revenue cycle strategy in healthcare technology.

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Which podcasts are similar to The Wilshire IT RevCast?

These podcasts share a similar audience with The Wilshire IT RevCast:

1. The Brilliant Idiots
2. Flagrant

How many episodes of The Wilshire IT RevCast are there?

The Wilshire IT RevCast launched 4 years ago and published 74 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Wilshire IT RevCast?

Recent guests on The Wilshire IT RevCast include:

1. Ramona Hernandez
2. Kevin Henrikson
3. Travis Gentry
4. Marcie Carleton
5. Shari Boyer
6. Scott Earich
7. Gretchen Case
8. Valerie Wrinkle

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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