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The Warehouse Underground Podcast

Ben Hopkins
Logistics
Leadership
Warehouse Management Systems
Supply Chain Management
Warehouse Management
Operational Efficiency
Supply Chain
Warehouse Operations
Warehousing
Artificial Intelligence
Fulfillment Centers
Distribution Centers
Automation In Warehousing
Inventory Management
Material Handling
3PL
Warehouse Automation
Amazon
Robotics
Automation

REAL talk for warehouse, DC & FC professionals of all levels around the globe! Join Ben, a former Air Force officer and 14-year leader in distribution centers, along with his guests, as they deliver sharp and insightful content for the warehousing and distribution center industry, one of the most underrepresented industries in the podcast realm today (but not anymore!)

PublishesWeeklyEpisodes60Foundeda year ago
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ManagementBusinessCareers

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Artwork for The Warehouse Underground Podcast

Latest Episodes

Are you applying to job after job and hearing nothing back? Or saying “we can’t find good people” when you’re hiring? This episode is for you.

Anthony Allen, Founder & Managing Director of Supply Chain Talent Advisors, started on a warehouse floor i... more

Andy Paulson, founder of Warehouse Performance Group, has been part of LMS rollouts at hundreds of distribution centers.

By his count, only about 1 in 10 hit a home run. He and Ben hash it out.... what separates those sites from everyone else, and i... more

Cathleen Turner is the founder and CEO at Margin. She helps 3PLs accelerate cash flow and recover revenue by codifying billing with complexity and AI.

🔦 Whenever I get the chance, I love highlighting start-ups on the podcast. And Margin is a reall... more

"If you gave a user a gold bar, they'd complain about how heavy it was." 😂

That's Wes Coleman, Industry Principal for Warehousing at Zebra Technologies, on change management. And he's earned the right to say it: 36 years in the industry, from UPS t... more

I sat down with Brian Fielkow, former CEO of Jetco Delivery, now EVP of Risk Resources at Acrisure, and author of the new book "Making Safety Happen".

A WEALTH of knowledge in many areas but certainly safety. We got into:

→ Why safety should never ... more

Technology and leadership are often treated as two separate things. That's shifting some though.

TrailPath Workplace Solutions isn’t simply putting another technology tool in the hands of ops leaders. It’s making improvement part of the work not ju... more

Pete Allen is Managing Partner at Birch Advisors. And he knows his way around the world of warehousing and distribution quite well!

MANY companies seek him out for consultations, and particularly on strategies for integrating and growing robotics an... more

Robotics are everywhere in the distribution industry (and more every year). You see them in shows and magazines. BUT what do you really need to know about if they are right for your operation or not?

Mike Bearman, the Chief Legal & Safety Officer ... more

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Recent Guests

Andy Paulson
Founder of Warehouse Performance Group with experience in labor management and productivity implementations
Warehouse Performance Group
Episode: Ep #58 Owning a Race Car Doesn’t Make You a Driver: Making Your LMS Actually Pay Off (with Andy Paulson)
Cathleen Turner
CEO at Margin
Margin
Episode: Ep #57 3PL Billing Cycle Blues? Cathleen Turner CEO of Margin Can Help You!
Wes Coleman
Industry principal warehousing for Zebra Technologies
Zebra Technologies
Episode: Ep #56 Your DC's Biggest Problem Isn't Moving Pallets, It's Data | Zebra Technologies Wes Coleman
Brian Fielkow
Former CEO, author of Making Safety Happen
Acrisure (Executive VP Risk Resources)
Episode: Ep #55 PPE Won't Save You. This Will. | Brian Fielkow, former CEO and author of Making Safety Happen
Ben Green
Chief Operations Officer at TrailPath Workplace Solutions
TrailPath Workplace Solutions
Episode: Ep #54 A Perfectly Blended Tool for The Future of Front-Line Leadership | Ben Green COO TrailPath Workplace Solutions
Pete Allen
Managing Partner at Birch Advisors
Birch Advisors
Episode: Ep #53 Robots Don't Fear You So Don't Fear Them Either | Pete Allen | Robotics & Supply Chain Consulting With GTM Strategy & Execution
Michael Bearman
Chief Legal & Safety Officer at Vecna Robotics
Vecna Robotics
Episode: Ep #52 Why Warehouse Automation Projects Fail | Chief Legal & Safety Officer Mike Bearman
Mike Field
Chief Operating Officer, Toyota Material Handling North America
Toyota Material Handling North America
Episode: Ep #51 What Toyota Is Betting on for the Future of Warehousing Equipment
Tony Miller
Chief Supply Officer, Toyota Material Handling North America
Toyota Material Handling North America
Episode: Ep #51 What Toyota Is Betting on for the Future of Warehousing Equipment

Host

Ben
Host of The Warehouse Underground Podcast

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Talking Points

Recent interactions between the hosts and their guests.

Ep #58 Owning a Race Car Doesn’t Make You a Driver: Making Your LMS Actually Pay Off (with Andy Paulson)
Q: What does the executives need to do before they hand it off to their ops team?
Executives should define the business outcomes and what success looks like, assign clear owners and resources, and decide what operational expectations and supervisor roles should be. They must remain visibly committed rather than assuming frontline supervisors will carry the program on their own.
Ep #58 Owning a Race Car Doesn’t Make You a Driver: Making Your LMS Actually Pay Off (with Andy Paulson)
Q: What are some reasons why LMS implementations may just not take, or fail, or not yield as much fruit as maybe they thought they could?
Paulson says implementations often treat the system as a technology project instead of a people and change-management program. Busy operations leaders may receive the work as an added task without clear processes, ownership or time to build the practices needed to use the data.
Ep #57 3PL Billing Cycle Blues? Cathleen Turner CEO of Margin Can Help You!
Q: What practical steps do you recommend for 3PLs to tighten cash flow today?
Keep rate cards up to date, start using deposits on contracts, reconsider monthly payment terms, and explore pay-ahead options like wallet systems to reduce the risk of chronic nonpayment and to speed up collections.
Ep #57 3PL Billing Cycle Blues? Cathleen Turner CEO of Margin Can Help You!
Q: What drove you to move from running a 3PL to building Margin?
A painful personal experience with late or missing payments, plus the realization that cash flow is the engine of a warehouse business; creating Margin felt like a way to fix a systemic problem I lived through and to help other 3PLs avoid the same cash-flow crises.
Ep #54 A Perfectly Blended Tool for The Future of Front-Line Leadership | Ben Green COO TrailPath Workplace Solutions
Q: Where do you see the biggest gaps in how companies set up managers to succeed, and what examples illustrate good and bad approaches?
Many organizations under-prioritize leadership development because there are competing priorities; NextPath helps quantify leadership activities and provide real-time signals to guide daily interactions and obstacle removal, demonstrated by leaders who adapted practices after receiving timely feedback and saw improved engagement and performance.

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Frequently Asked Questions About The Warehouse Underground Podcast

What is The Warehouse Underground Podcast about and what kind of topics does it cover?

A practical, action-oriented show focused on warehousing, distribution centers, and fulfillment operations. Across recent episodes, hosts and guests dissect leadership gaps, KPI clarity, and ways to move from reactive firefighting to proactive improvement, with a strong emphasis on real-world coaching, frontline culture, and measurable performance. Guests span operators, engineers, startup founders, recruiters, and technology providers who share hands-on strategies to optimize space, improve uptime, implement automation and visibility tools, and strengthen teams. The format consistently blends tactical advice, implementation tips, and relatable operator stories, making it valuable for mid- to senior-level professionals seeking concrete ways... more

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Which podcasts are similar to The Warehouse Underground Podcast?

These podcasts share a similar audience with The Warehouse Underground Podcast:

1. The Warehouse Underground TIGER TEAM!
2. The New Warehouse Podcast
3. The Logistics of Logistics

How many episodes of The Warehouse Underground Podcast are there?

The Warehouse Underground Podcast launched a year ago and published 60 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Warehouse Underground Podcast?

Recent guests on The Warehouse Underground Podcast include:

1. Andy Paulson
2. Cathleen Turner
3. Wes Coleman
4. Brian Fielkow
5. Ben Green
6. Pete Allen
7. Michael Bearman
8. Mike Field

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