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Artwork for The Restoration & Remediation Ask the Expert Podcast

The Restoration & Remediation Ask the Expert Podcast

www.randrmagonline.com
Restoration Industry
Artificial Intelligence
Insurance Claims
Indoor Air Quality
Contents Restoration
Disaster Response
Disaster Recovery
Women In Restoration Award
Technician Award
Puroclean
Claims Processing
Women In Restoration
Leadership
Insurance
Customer Experience
Insurance Claims Process
Franchising
Violand Management Associates
Water Damage
Customer Satisfaction

Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics. |

PublishesTwice weeklyEpisodes260Founded6 years ago
Number of ListenersCategory
Business

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Artwork for The Restoration & Remediation Ask the Expert Podcast

Latest Episodes

Fire restoration goes far beyond the visible damage. Mark Robertson of Benefect and Fiberlock discusses hidden contamination, coatings, deodorization, and customer communication on this episode of Ask The Expert. This episode is brought to you by:

In this special episode of Ask the Expert, we talk with R&R’s 2026 Trailblazer Award Winner, Nate Judy, about his journey from "trying out" restoration to blazing his own trail in the industry.

In this special episode of Ask the Expert, we chat with our 2026 Women in Restoration Award winner, Meredith Truitt!

Boris Skoro of Prism Specialties shares best practices for managing large-loss restoration projects, including assessment, documentation, logistics, transparency, communication, and post-project reviews.This episode is brought to you by:

Matt Cook of HomeTeam Inspection Services discusses indoor air quality, inspection, pre-remediation, and how restorers can build stronger relationships with inspectors on the latest episode of Ask The Expert.

On this episode of Ask The Expert, Steve White, PuroClean’s President, shares why intentional leadership and company culture are essential to long-term success in the restoration industry. He shares how balancing growth with sustainability helps impr... more

Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses.

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.

Key Facts

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Number of Listeners
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Recent Guests

Nate Judy
General Manager at Tobin Restoration
Tobin Restoration
Episode: Nate Judy Blazes His Own Trail in the Restoration Industry
Meredith Truitt
Winner of the 2026 Women in Restoration Award
Reed's Drying Academy
Episode: Meredith Truitt: Southern Belle to the 2026 Women in Restoration Award Winner
Boris Skoro
CEO of Prism Specialties Northwest and Prism Specialties of East and West LA
Prism Specialties
Episode: Managing Large-Loss Restoration Projects
Matt Cook
Director of Business Development
HomeTeam Inspection Services
Episode: Inspection, Indoor Air Quality, and Pre-Remediation
Steve White
President of PuroClean
PuroClean
Episode: Culture, Growth, and Leadership
Josh Arthur
General Manager, 1-800 Water Damage in Southeast Michigan
1-800 Water Damage
Episode: Fire Damage, Smoke, and Recovery
Jordan Kohn
Owner, 1-800 Water Damage of Peoria and Bloomington
1-800 Water Damage
Episode: Fire Damage, Smoke, and Recovery
Chad Haynes
President of 911 Restoration of Central Arkansas
911 Restoration
Episode: Inspiring the Next Generation of Restoration Professionals
Olivia Haynes
Junior Tech, aspiring restoration professional
911 Restoration
Episode: Inspiring the Next Generation of Restoration Professionals

Host

Kayla McGowan
Editor-in-Chief hosting and guiding the discussion across episodes

Talking Points

Recent interactions between the hosts and their guests.

Nate Judy Blazes His Own Trail in the Restoration Industry
Q: What leadership lesson has changed the way you work with your team and customers?
He emphasizes treating employees as real people with lives outside work, building a culture of care, and conducting regular one-on-one check-ins to support personal and professional growth.
Nate Judy Blazes His Own Trail in the Restoration Industry
Q: How are you using innovation, AI, and data to advance the business forward?
He explains adopting 360 imaging and geospatial tech for estimating, using outsourcing for estimating, and applying AI to understand margins and opportunities, while remaining cautious but open to beta tools.
Nate Judy Blazes His Own Trail in the Restoration Industry
Q: Can you share a project or initiative you're most proud of that had an undeniable impact on your team, customers, and company?
He details offloading from multiple programs to a single, tailored process, which improved predictability, customer satisfaction, and employee happiness, fueling growth.
Nate Judy Blazes His Own Trail in the Restoration Industry
Q: What does winning this award mean to you personally and professionally?
He describes humility in being recognized as a young leader, the value of mentorship, and the desire to inspire change and progression in the industry.
Meredith Truitt: Southern Belle to the 2026 Women in Restoration Award Winner
Q: What does winning the Women in Restoration Award mean to you personally and professionally?
She describes it as incredibly meaningful, highlighting the impact of many influential women in the field and the pride in representing female leadership and mentorship within the industry.

Audience Metrics

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The show centers on practical leadership, operations, and technology within the restoration and remediation sector, with a steady stream of guests who are franchise owners, executives, trainers, and product/tech providers. Episodes tend to explore growth strategies, governance of service quality, marketing and customer experience in a 24/7 service business, and the role of new tools like AI, digital documentation, and workflow platforms in speeding claims and improving outcomes. A noteworthy pattern is a strong focus on women in leadership, franchise networks, and practical, field-tested best practices, making it a solid fit for listeners who manage restoration businesses, run franchises, or seek cross-industry tech-enabled improvements. Po... more

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. Restoration Today
2. Restoration Rundown Podcast
3. Head Heart & Boots
4. REAL AF with Andy Frisella
5. The Way I Heard It with Mike Rowe

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this podcast launched 6 years ago and published 260 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Nate Judy
2. Meredith Truitt
3. Boris Skoro
4. Matt Cook
5. Steve White
6. Josh Arthur
7. Jordan Kohn
8. Chad Haynes

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