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The Loyal-Tea Talks Podcast

Aparna Sharon Isa Dass

If you've ever juggled review requests, loyalty programs, reference calls, and still had to prove ROI— this podcast is for you. Hosted by Aparna, The Loyal-Tea Talks Podcast is your bi-weekly dose of wit, wisdom, and wildly actionable ideas to take your customer marketing from supporting act to main stage. Whether you’re a customer advocacy beginner or an industry trailblazer ready for the next le... more

PublishesTwice monthlyEpisodes13Founded6 months ago
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BusinessMarketing

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Latest Episodes

What if your next advocate isn’t the person filling out your surveys or shouting on social media… but someone quietly cheering for you in the background?

In this episode, I sit down with Shannon Howard, Senior Director of Customer & Content Marketin... more

In Part One of this special two-part series, we began talking about how community has become one of those words that everyone uses and no one defines. It shows up in strategy decks, Slack channels, and CRM fields, yet rarely captures what it is meant... more

In Part Two of this special series, the conversation with TightKnit.Ai CEO Zach Hawtof goes from smart to seriously unmissable. Our chat was so rich, real, and resonant that we had to break it into two episodes, and this is where it gets especially t... more

Gifting is Not a Strategy is a conversation about what happens when the heart of customer marketing gets buried under perks, points, raffles, and rewards. If you caught episode nine with Jeni, you will remember how energizing it felt to explore her i... more

Community is not a tactic. It is people, purpose, and the quiet belief that small actions can create lasting change. In this episode of The Loyal-Tea Talks, Jeni Asaba from Jamf shares how a single trip to rural Uganda turned into Building for Bridge... more

Your employees are your most authentic brand ambassadors, but the way they share, connect, and influence is evolving fast. In 2025, employee advocacy isn’t just about posting on LinkedIn or sharing a press release; it’s about creating a culture where... more

Pour yourself a cup and tune in for this ten-minute podcast. As promised, let's connect on ⁠Instagram⁠ and ⁠LinkedIn

We’ve all done it, rolled out shiny points, badges, and leaderboards, thinking we’re fueling advocacy. But here’s the real tea: m... more

In this episode, I welcome a guest whose name echoes across the halls of global customer advocacy: Pascale Royal, Director of Customer Marketing at F5, with an extraordinary track record at Coupa, ServiceNow, and Citrix.

From ballet-inspired precisi... more

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The Loyal-Tea Talks Podcast launched 6 months ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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