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From the Yellow Chair

Lemon Seed
Lemon Seed Marketing
Marketing
Branding
Maintenance Club
Home Services
Community Involvement
Maintenance Programs
Google
Marketing Strategy
Home Service Industry
Brand Equity
PPC
Financing
Digital Marketing
Customer Retention
Direct Mail
Social Media
Contractors
Artificial Intelligence
Over-Responsibility

Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement. You’ll be entertained by the comical banter, but informe... more

PublishesWeeklyEpisodes231Founded5 years ago
Number of ListenersCategories
MarketingBusinessManagement

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Latest Episodes

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Does your company look and sound like every other contractor in your market?

That sameness is not harmless. When customers cannot tell companies apart, they compare more options, rely more heavily on price, and force every contract... more

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Private equity may be able to outspend your company, but it cannot manufacture genuine local trust.

Book a marketing strategy call with Lemon Seed:

www.lemonseedmarketing.com/contact/?utm_source=buzzsprout&utm_medium=organi... more

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Your ROAS number can look incredible and still be the reason you’re stuck. We sit down with Bree from Free Agency to get brutally clear on what return on ad spend can and can’t tell a contractor, especially when agencies blend brand... more

YouTube

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Homeowners are starting to skip the search results and go straight to AI for an answer, and that changes everything for local contractors. When someone asks ChatGPT, Gemini, Alexa, or Siri who to call for HVAC, plumbing, pest contro... more

YouTube

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Recent Guests

Trapper Seales
Owner of a garage door company; entrepreneur in the trades
Garage door industry / ROR founder
Episode: Building a Legacy of Purpose
Gary Woodruff
Co-founder of Boxed for the Trades, ServiceTitan expert and CRM/operations advisor
Boxed for the Trades
Episode: Why Maintenance Clubs Fail: CRM Mistakes Costing Contractors Revenue
Michelle Meyers
CEO of Pink Callers
Pink Callers
Episode: Your Phones are Costing You Customers
Sam Wakefield
Founder of Close It Now
Close It Now
Episode: Why Contractors Don’t Need More Leads — They Need Better Conversions
Wes Fried Nash
Representative from Smart AC, expert on contractor maintenance clubs
Smart AC
Episode: The Power of Maintenance Clubs: Turning One-Time Customers into Lifelong Clients
Brett Hansen
Representative from WebFX, a full-service digital agency
WebFX
Episode: PPC for Contractors: Turning Paid Ads Into Booked Jobs
Chuck Staskowitz
Founder of Opus and Gold's Group; former plumber turned business strategist
Opus and Gold's Group
Episode: Scaling a Business Without the Burnout
Ryan Finn
Founder/CEO of Chirp (follow-up automation platform)
Chirp
Episode: Open Estimates are Open Opportunities
Gage Johnson
Representative of Johnson Media Group
Johnson Media Group
Episode: Mass Media: How to Trust the Process When Building a Brand

Host

Crystal Williams
Host of From the Yellow Chair; co-founder/lead strategist at Lemon Seed Marketing

Reviews

4.9 out of 5 stars from 49 ratings
  • Lemonhead recruited

    From day one of “From the Yellow Chair,” I dove in with much enthusiasm even though I am not in the business of home service. I learned many years ago that Crystal’s passion for people and small businesses was one that made her approach to marketing one that could transcend age, genre, and class. She has a way to talk with you and not at you when explaining marketing that could easily be overwhelming. She asks the questions and shares the tools that can continue you on your personal journey thro... more

    Apple Podcasts
    5
    bchavard
    United States2 years ago
  • GREAT PODCAST!!

    GREAT Podcast with amazing information!

    Apple Podcasts
    5
    Blue Collar Coach
    United States2 years ago
  • Crystal is amazing

    All these podcasts are amazing, please listen and spend time here! So much knowledge

    Apple Podcasts
    5
    Tabatha44444
    United States3 years ago
  • Loved it

    Introduced to this podcast by Women in HVACR!

    Apple Podcasts
    5
    Juliandrags
    United States3 years ago
  • Outstanding Peformance

    Lemon seed knocks their own marketing out of the park. Many times you see agencies not performing what they preach. You will see lemon seed everywhere with their bright yellow, personal smiling faces, everyone that works here drinks this lemonade! Love it.

    Apple Podcasts
    5
    GoSavvySocial
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Guests bring credible, varied expertise from agencies, tech, and trades, boosting credibility and usefulness for sponsors and guests alike.
The host duo blends actionable advice with engaging, down-to-earth banter, making complex topics approachable.
Listeners appreciate the practical, repeatable marketing playbooks they can apply in the home-services space.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

You're Only as Strong as Your Bench: Why Team Strength Matters in Home Services
Q: Why should anyone listen to Elise about leadership?
Elise emphasizes her broad experience coaching around 150 contractors last year and her background in HVAC wholesaling, underscoring that practical, field-tested leadership knowledge comes from real-world work with trades and from helping teams grow.
Why Maintenance Clubs Fail: CRM Mistakes Costing Contractors Revenue
Q: Gary, tell everybody a little bit about yourself.
Gary Woodruff describes his background in the family HVAC business, his work with Boxed for the Trades, and how the company focuses on financials, ServiceTitan optimization, and real-world implementations of maintenance clubs.
From Operator to Owner: Scaling Smarter with Ryan Lee
Q: What strategies do you see working right now in service businesses to drive revenue?
A blend of pricing leverage, branding, and a holistic marketing mix—ensuring that pricing, outreach, and delivery are aligned to deliver premium outcomes and an exceptional customer experience.
From Operator to Owner: Scaling Smarter with Ryan Lee
Q: What gives you authority today?
I built and sold a lighting business, and I've helped many contractors scale by focusing on profit and practical leverage rather than chasing revenue alone.
Coach or Guru? Navigating the Noise in the Trades
Q: What practical steps can a contractor take to start closing the loop between marketing and sales?
Define a full attribution path for each tactic, track calls and conversions, train CSRs and techs to handle increased demand, and implement a maintenance/upsell program to extend revenue beyond initial service calls.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About From the Yellow Chair

What is From the Yellow Chair about and what kind of topics does it cover?

A practical, conversational show focused on marketing, branding, and growth for home-service businesses. Episodes frequently cover how to attract and convert customers, build recurring revenue streams like maintenance clubs, and measure marketing impact with real-world tactics. Expect hands-on playbooks, data-informed storytelling, and a bias toward actionable strategies that contractors and small marketing teams can implement quickly. Notable strengths include a founder-led, candid style and a clear emphasis on branding, customer experience, and cross-channel attribution, with guests that contribute real-world expertise from agency, tech, and trades perspectives.

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How many episodes of From the Yellow Chair are there?

From the Yellow Chair launched 5 years ago and published 231 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on From the Yellow Chair?

Recent guests on From the Yellow Chair include:

1. Trapper Seales
2. Gary Woodruff
3. Michelle Meyers
4. Sam Wakefield
5. Wes Fried Nash
6. Brett Hansen
7. Chuck Staskowitz
8. Ryan Finn

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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