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Artwork for The Future of Insurance: Industry Leaders

The Future of Insurance: Industry Leaders

Majesco
Artificial Intelligence
Insurance Industry
Digital Transformation
Majesco
Insurtech
Customer Experience
Agentic AI
Distribution Strategies
Data Analytics
Managing General Agents
Insurance Market Trends
Investment In Insurtech
Insurance Technology
Insuretech
Automation
AI In Insurance
Genai
Underwriting
AI and Machine Learning
New Insurance Products

Welcome to Majesco’s Future of Insurance Podcast Series, where we tap into the expertise and experience of a variety of industry leaders, partners and influencers to give listeners access to different stories, expertise and insights about the trends that are defining the future of insurance.

PublishesTwice monthlyEpisodes127Founded7 years ago
Number of ListenersCategories
Health & FitnessTechnology

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Artwork for The Future of Insurance: Industry Leaders

Latest Episodes

In today’s volatile economic environment, insurance customers face a growing disconnect between what matters most to them and what actually protects them. Tune into this Majesco podcast, based on our recent primary research with insurance customers, ... more

In this engaging podcast, Denise Garth is joined by Mike Gula, Founder of Adaptive Insurance, who shares how his company is helping homeowners and businesses navigate rising climate risk through specialty insurance products built to close critical pr... more

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In this episode of Future of Retirement, Rick Silva, Executive Director and Trust Fund Administrator for UFCW and Employers Trust LLC, sits down with host Jessica Hurley to explore how the organization is modernizing benefit administration for more t... more

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In this episode of Future of Retirement, host Jessica Hurley talks with Mike Domingos, Senior Vice President of Institutional Retirement at Pacific Life, about how Pacific Life is navigating and shaping the fast-growing pension risk transfer (PRT) ma... more

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AI for insurance isn’t just another buzzword; it’s the transformative technology of our lifetimes.

In this riveting episode, we’re asking a different question. Not “How will we use AI?” but “How won’t we use AI?” Because if you’re only thinking abou... more

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In this riveting podcast, Matt Crum, President of Frank Winston Crum, shares how the company evolved from a Florida workers’ comp carrier into a multi-state specialty insurer while modernizing its technology foundation with Majesco. He explains how l... more

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In this illuminating episode, Denise Garth is joined by Arvind Sontha, Founder and CEO at Kyber, to look at how AI transforms claims communication by turning unstructured claim notes into clear, empathetic, and compliant customer correspondence while... more

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Insurers are entering a new era marked by rising costs, volatile risks, and mounting pressure on expense ratios that expose the limits of traditional business and technology models. As intelligent core platforms, cloud, advanced data & analytics, and... more

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Recent Guests

Mike Gula
Founder and CEO of Adaptive Insurance
Adaptive Insurance
Episode: Reimagining Insurance for a More Resilient Future
Rick Silva
Executive Director and Trust Fund Administrator for UFCW and Employers Trust LLC
UFCW and Employers Trust
Episode: Insights from UFCW on the Evolving Pension Market
Mike Domingos
Senior Vice President of Institutional Retirement at Pacific Life
Pacific Life
Episode: Insights from Pacific Life on the Evolving PRT Market
Matt Crum
President of Frank Winston Crum
Frank Winston Crum
Episode: Transforming Specialty Insurance with AI
Arvind Sontha
Founder and CEO of Kyber
Kyber
Episode: The Future of AI is Human
Gail McGiffin
Founder and CEO of GEM Insurance Advisors
GEM Insurance Advisors
Episode: Unlocking Real Business Value in the New Era of Insurance Innovation
Stephanie Whalen
President, Union Labor Life Insurance Company
Union Labor Life Insurance Company
Episode: The Power of Intelligent Change
Sarah Woodrow
Head of Aviva Risk Management Solutions operational teams
Aviva Risk Management Solutions
Episode: Reinventing Loss Control at Aviva
Andrew Brown
Systems lead at Aviva overseeing Loss Control 360
Aviva Risk Management Solutions
Episode: Reinventing Loss Control at Aviva

Host

Denise Garth
Chief Strategy Officer at Majesco

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Talking Points

Recent interactions between the hosts and their guests.

Reimagining Insurance for a More Resilient Future
Q: What are the biggest resilience needs right now, and where is the urgency in insuring properties and businesses?
The guest explains that convective storms, population shifts to high-risk areas, and the financial exposure drive demand for proactive protections, better risk understanding, and faster recovery tools like parametric products.
Reimagining Insurance for a More Resilient Future
Q: So give a little bit of background on yourself and your company and why you started it.
Mike describes his long career in insurance, the exposure to diverse catastrophe experiences, and the motivation to focus Adaptive on climate resilience through niche, specialty lines and MGA models.
Solving Real Problems in the Era of Intelligent Insurance
Q: If you could pick one word to describe the future of insurance, what would it be and why?
Exciting, because AI-driven capabilities will transform operating models, enable better risk management, and expand access to insurance for underserved customers, ultimately making the industry more efficient and impactful.
Solving Real Problems in the Era of Intelligent Insurance
Q: How are Gen AI and Agentic AI being used by InsurTechs you're working with?
Gen AI is used for knowledge management, enabling quick access to policy information and data extraction from unstructured documents. More sophisticated use cases involve automating workflows across customer service and claims, orchestrating actions with minimal human intervention, and integrating AI to handle complex insurance processes while preserving human oversight where needed.
Solving Real Problems in the Era of Intelligent Insurance
Q: Where do you see the focus of investments over the next year?
Investments will likely split between vendor tech that boosts broker/agent productivity and maturation of distribution platforms like MGA-focused initiatives. Early-stage broker tech with revenue is favored because it can scale faster into carriers, while mature carriers and brokers alike look for solutions with proven ROI, data security, and regulatory alignment.

Audience Metrics

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Listeners per Episode
Gender Skew
Location
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Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

The content here presents an insightful exploration of the changing trends and innovations within the insurance industry, primarily focusing on how technology and customer experience are evolving. With contributions from industry leaders, the discussions cover a range of relevant topics, including pricing dynamics, digital transformation, AI applications, and insurtech developments. Unique insights reveal how established organizations are adapting to emerging technological landscapes and customer expectations, making the content particularly valuable for professionals involved in insurance, technology, and business operations in general. Listeners can expect to gain a deeper understanding of the crucial intersections between technology and ... more

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These podcasts share a similar audience with this podcast:

1. Global News Podcast

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this podcast launched 7 years ago and published 127 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Mike Gula
2. Rick Silva
3. Mike Domingos
4. Matt Crum
5. Arvind Sontha
6. Gail McGiffin
7. Stephanie Whalen
8. Sarah Woodrow

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