
Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer s... more
| Publishes | Daily | Episodes | 213 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Categories | MarketingTechnologyBusiness | ||||

Recommendation engines, dynamic pricing, conversational CX—AI can unlock them all. But without trustworthy, unified data, AI simply amplifies bad patterns. Inspired by No AI without data: Why digital success starts with the basics, this episode separ... more
Existing home sales don’t count as new GDP output, but they trigger a burst of spending that powers dozens of industries. When sales sink, that “turnover multiplier” fades—hitting retailers, manufacturers, and last-mile logistics fast. This episode, ... more
Generative AI is rapidly becoming a game-changer for customer experience (CX), but the real differentiator isn’t the technology itself—it’s how organizations adapt. Inspired by GenAI is reshaping CX, but only for organizations ready to reinvent thems... more
The modern shopping journey is nonlinear, unpredictable, and driven by rising expectations. Inspired by How to power personalized, AI-driven customer experiences for digital shopping, this episode unpacks how generative AI is closing the “experience ... more
People also subscribe to these shows.


Really appreciated the convo about diversity in the film industry on Subversive. The discussion offered great insight from a studio doing some really profound work.
This latest episode was really amazing. Great conversation.
Refreshing to hear the president of a major company explicitly say how racism and the status quo are detrimental to business.
Last episode was about astrology, the host got a reading, but there is nothing at all related to customer experience or engagement. I want my time back
Podcast especially about the CX topic have spread like mushrooms lately (especially at SAP) but this is still by far the best: awesome storytelling with experts that matter, fantastic host and actual valuable content instead of plain corporate talk and bumper stickers.
This is the one you want to listen to!
Key themes from listener reviews, highlighting what works and what could be improved about the show.










Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | |
|---|---|
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Focusing on the evolving landscape of commerce, the content explores how customer expectations have shifted from traditional purchases to prioritizing experiences that resonate with their values. It covers a broad spectrum of topics, including consumer and B2B sales, marketing strategies, customer and employee experiences, and the critical role of data management. With an emphasis on actionable insights and expert analyses, discussions often highlight the importance of aligning business practices with customer beliefs to enhance loyalty and satisfaction. Unique case studies and the integration of advanced technologies are also common, making this content particularly appealing to professionals keen on navigating the complexities of modern c... more
Rephonic provides a wide range of podcast stats for The Future of Commerce Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Future of Commerce Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Future of Commerce Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
Rephonic provides comprehensive predictive audience data for The Future of Commerce Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
To see how many followers or subscribers The Future of Commerce Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
These podcasts share a similar audience with The Future of Commerce Podcast:
1. LANZ & PRECHT
2. RONZHEIMER.
The Future of Commerce Podcast launched 6 years ago and published 213 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Rephonic pulls ratings and reviews for The Future of Commerce Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
Rephonic provides full transcripts for episodes of The Future of Commerce Podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
Recent guests on The Future of Commerce Podcast include:
1. Eric Fish
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.