
Leading the Frontline features real conversations with leaders in retail, hospitality, and consumer services who are redefining frontline leadership. Hosted by Traci Chernoff and presented by Legion Technologies, the show dives into how top HR and operations leaders engage hourly teams, build high-performance cultures, and stay ahead of workforce trends—without the jargon or fluff. Perfect for ops... more
| Publishes | Monthly | Episodes | 16 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||

In this episode of Leading the Frontline, Traci sits down with Nabil Malouli, SVP of Global E-commerce at DHL, to explore his inspiring journey from his first hourly job as a waiter to as his current role as a leader in the logistics industry. Discov... more
What does it take to deliver operational excellence and great customer experiences in today’s changing retail landscape? In this episode of Leading the Frontline, host Traci Chernoff sits down with Kevin Ertell, a seasoned retail executive and former... more
Tune in this month to hear Mike Robards, Growth Account Executive at Legion Technologies, share his insights about how businesses future proof themselves.
Connect with Mike here:
www.linkedin.com/in/mikerobards/
Connect with Traci, Jo... more
Tune in this month to hear how Christopher Frey, Director of Workforce Management at Cinemark, is driving employee engagement through workforce management. As a customer of Legion's, Cinemark is dedicated to driving employee engagement and retention ... more
The UK recently concluded their trial of a four day workweek across a number of organizations, so Jon and Traci explore the intricacies and influence that this kind of flexibility has on the workforce. Read more about the trial here: www.bloo... more
Tune in to hear our recap on NRF: Retail's Big Show!
Connect with Traci, Jon, and The Frontline podcast here: linktr.ee/thefrontlinepod
Read more about this episode and Legion Technologies at legion.co
Melissa Brown joins the podcast this week, as Chief Operating Officer for Concierge Elite with a Masters in Organizational Design, Melissa has seen and trained it all. Melissa is also the host of the "Understaffed" podcast and focuses on redefining p... more
Michael Spataro, Chief Customer Officer at Legion Technologies, helps us dive into the ins and outs of holiday staffing and all that businesses can do to focus on driving employee engagement during a busy time like Q4!
Connect with Michael here: ... more
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Listeners, social reach, demographics and more for this podcast.
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Leading the Frontline launched 4 years ago and published 16 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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