Rephonic
Artwork for The Exchange
Market Research
Artificial Intelligence
Data Quality
Procurement Processes
AI In Market Research
Synthetic Data
AI Models
Consumer Behavior
Databricks
Large Language Models
Kantar
Nielseniq
Qualtrics
Nielsen
Meta
Ipsos
Zappi
AI In Marketing
Qualitative Research
AI Agents

Welcome to The Exchange, where the pulse of market research beats stronger, brought to you by industry veterans, Lenny Murphy and Karen Lynch. Every week, we take a look at the latest trends, insights, and discussions that are shaping the world of market research. Whether you're a professional looking to sharpen your skills or just curious about the dynamics of market landscapes, this podcast is y... more

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Latest Episodes

AI money is pouring into market research, but who actually owns the data feeding it? Kerry Hecht and Lenny Murphy dig into Simile's $2B valuation, the C-suite shakeup at Ipsos, and why a $20M-funded AI interview startup might be chasing scale it can'... more

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AI agents are quietly rewriting how people shop, and most brands haven't noticed. Karen Lynch and Lenny Murphy dig into what happens when chatbots become the new path to purchase, why old measurement standards are cracking under the weight of streami... more

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The research industry is having a reckoning with trust. Fresh funding is pouring into measurement and event intelligence, Nielsen just walked away from MRC accreditation, and AI-moderated qual is forcing a hard question: when is talking to a syntheti... more

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AI is quietly rewiring the research industry from the inside out, not through hype cycles but through everyday workflow integration. Episode 138 digs into what's actually changing: how platforms are embedding intelligence where people already work, w... more

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In this solo edition of The Exchange, Lenny Murphy breaks down the biggest developments shaping the insights industry while Karen Lynch reports from IIEX Europe. From Samba TV's acquisition of Best Ever AI to NewtonX's launch of B2B synthetic persona... more

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AI is reshaping the entire research stack, from how analytics gets done to how consumers shop and what data actually matters. In episode 135 of The Exchange Karen Lynch and Lenny Murphy cover the product launches, funding rounds, and infrastructure s... more

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AI is reshaping how research gets done, how data gets valued, and who owns the intelligence that drives decisions. This episode covers Meta's push into agentic business tools, a $10M bet on social video intelligence, the rise of embedded AI agents in... more

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With IIEX Europe weeks away, this episode zooms out from the logistics to tackle the bigger questions reshaping the insights industry: who survives an agentic future, and how?

From a $250M raise rewriting how AI finds information on the web, to the ... more

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Recent Guests

Tim Lynch
Guest Speaker, intersection of technology and behavior
Independent/Consultant in AI and change management
Episode: 125 - Who Do You Trust? Rethinking Data, AI, and Decision Making
Susan Griffin
Marketing consultant
Griffin and Skegg's Collaborative
Episode: 120 - Speed vs. Judgment: How AI Is Reshaping Research Careers and Tools
Rick Candelaria
Guest co-host from Toluna
Toluna
Episode: 112 - Why AI in Market Research Is Here to Stay
Melanie Courtright
CEO of the Insight Association
Insight Association
Episode: 107 - Leadership, Innovation, and the AI Shift: What’s Next for the Insights Industry
Niels Schillewaert
Founder of Human8 and former president of SMR
Conveo
Episode: 104 - AI, Investment, and the Future of Insights: A Conversation with Niels Schillewaert

Hosts

Lenny Murphy
Host of The Exchange with extensive background in market research and industry insights.
Karen Lynch
Co-host with extensive experience in market research leadership and industry coverage.

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Frequently Asked Questions About The Exchange

What is The Exchange about and what kind of topics does it cover?

The series centers on market research, data, and AI-enabled decision making, with a two-host format that blends industry news, practical strategies, and live event takeaways. Episodes frequently cover AI agents, data governance, data quality, and the evolving infrastructure powering insights—from synthetic data and multi-agent workflows to enterprise platforms and AI-enabled dashboards. Notable threads include major deals, platform shifts, and the move toward product-like capabilities in research tooling, as well as live updates from industry events. A key strength is the pragmatic, conversational approach that translates complex tech trends into actionable guidance for practitioners, agencies, and brands alike. The show often includes cand... more

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Which podcasts are similar to The Exchange?

These podcasts share a similar audience with The Exchange:

1. The Ezra Klein Show
2. Hard Fork
3. CEO Series

How many episodes of The Exchange are there?

The Exchange launched a year ago and published 62 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Exchange?

Recent guests on The Exchange include:

1. Tim Lynch
2. Susan Griffin
3. Rick Candelaria
4. Melanie Courtright
5. Niels Schillewaert

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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