Rephonic
Artwork for The Exchange
Market Research
Artificial Intelligence
Data Quality
Procurement Processes
Synthetic Data
AI Models
Consumer Behavior
AI In Market Research
Large Language Models
Kantar
Nielseniq
Qualtrics
Databricks
Meta
Zappi
AI In Marketing
Qualitative Research
AI Agents
Yougov
Ipsos

Welcome to The Exchange, where the pulse of market research beats stronger, brought to you by industry veterans, Lenny Murphy and Karen Lynch. Every week, we take a look at the latest trends, insights, and discussions that are shaping the world of market research. Whether you're a professional looking to sharpen your skills or just curious about the dynamics of market landscapes, this podcast is y... more

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Artwork for The Exchange

Latest Episodes

AI is reshaping how research gets done, how data gets valued, and who owns the intelligence that drives decisions. This episode covers Meta's push into agentic business tools, a $10M bet on social video intelligence, the rise of embedded AI agents in... more

With IIEX Europe weeks away, this episode zooms out from the logistics to tackle the bigger questions reshaping the insights industry: who survives an agentic future, and how?

From a $250M raise rewriting how AI finds information on the web, to the ... more

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Big moves are reshaping how brands access and use data. Publicis bought LiveRamp for $2.2B to solve identity and attribution across platforms. Qualtrics paid $6.75B for healthcare data specialist Prescani. A retail sensor startup raised $170M to trac... more

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The research and CX industry is at a crossroads. Traditional platforms are struggling under debt while AI deployment is reshaping how enterprises buy and use analytics tools. This episode explores what happens when private equity leverage meets the n... more

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IIEX North America proved to be more than just another conference: it was a turning point showcasing real AI deployments in action, from synthetic sampling to AI-moderated calls. The energy on the floor reflected what's happening across the industry:... more

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AI is reshaping the insights industry faster than anyone expected. This week: a wave of well-funded analytics startups, infrastructure plays that signal where the real value is moving, and consumer behavior shifts that are forcing legacy players to a... more

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The insights industry is being reshaped by AI and capital flows that prioritize smarter data over bigger data. This episode explores how companies are embedding expert knowledge into enterprise workflows, why users are still experimenting across mult... more

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The insights industry is in the middle of a land grab. Vendors are racing to own entire workflows, not just sell you tools. Meanwhile, Anthropic's AI model got so good at hacking that they had to shut it down, subscription prices are climbing so fast... more

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Recent Guests

Tim Lynch
Guest Speaker, intersection of technology and behavior
Independent/Consultant in AI and change management
Episode: 125 - Who Do You Trust? Rethinking Data, AI, and Decision Making
Rick Candelaria
Guest co-host from Toluna
Toluna
Episode: 112 - Why AI in Market Research Is Here to Stay
Melanie Courtright
CEO of the Insight Association
Insight Association
Episode: 107 - Leadership, Innovation, and the AI Shift: What’s Next for the Insights Industry
Niels Schillewaert
Founder of Human8 and former president of SMR
Conveo
Episode: 104 - AI, Investment, and the Future of Insights: A Conversation with Niels Schillewaert
Susan Griffin
Marketing consultant and expert in market research
Griffin and Skegg's Collaborative
Episode: 95 - The New Research Stack: AI, Creators & Confused Algorithms

Hosts

Lenny Murphy
Host of The Exchange (co-host role varies); industry veteran with deep ties to GreenBook and related market research ecosystems.
Karen Lynch
Co-host and content leader with ties to Green Book and The Exchange; frequently described with senior editorial or content leadership roles.

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Household IncomeSocial Media Reach

Frequently Asked Questions About The Exchange

What is The Exchange about and what kind of topics does it cover?

A fast-moving, tech-centric look at how AI, data quality, and orchestration are reshaping market research and decision-making. Episodes across the sample consistently flag AI-enabled tooling, synthetic data, and on-device analytics as major shifts, while governance, data ownership, and human judgment remain critical tensions. The hosts often ground debates in real-world moves by big firms, platform shifts, and industry events, offering practical takeaways for agencies, brands, and researchers on balancing speed, cost, and quality. A standout throughline is the evolving role of humans in increasingly automated processes—acting as interpreters, gatekeepers, and strategists in AI-enabled workflows. Listeners are likely professionals seeking to... more

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These podcasts share a similar audience with The Exchange:

1. Pivot
2. The Daily

How many episodes of The Exchange are there?

The Exchange launched a year ago and published 56 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Exchange?

Recent guests on The Exchange include:

1. Tim Lynch
2. Rick Candelaria
3. Melanie Courtright
4. Niels Schillewaert
5. Susan Griffin

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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