Rephonic
Artwork for The Dealer Playbook

The Dealer Playbook

Michael Cirillo
Automotive Industry
Marketing Strategies
Hispanic Market
Customer Experience
Autofi
Leadership
Spanish SEO
Cultural Competency
Electric Vehicles
Exotic Cars
Luxury Vehicle Leasing
General Manager
Personal Finance
Customer Service
Customer Engagement
Innovation Financial Services
Road To Ownership
Covid-19 Pandemic
Personal Growth
CRM

The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and con... more

PublishesWeeklyEpisodes687Founded12 years ago
Number of ListenersCategories
AutomotiveLeisure

Listen to this Podcast

Artwork for The Dealer Playbook

Latest Episodes

What happens when precision from aviation meets creativity in automotive marketing?

In this episode, Ashley Brockhurst, Director of Marketing and Health & Safety at Charlesglen Toyota in Calgary, Alberta — “Alberta’s Celebration Destination” — share... more

What happens when a dealer group bets big on hospitality, culture, and process, instead of pressure, price, and tradition?

Today, multi-store operator JB Burnett joins me to unpack the launch of his brand new Ford Signature 2.0 store, the first of i... more

YouTube

If you’ve ever wondered how a small-town Ford store ends up going mega-viral, builds a loyal community, and turns everyday dealership life into must-watch content… this episode is for you.

Today I’m joined by the brilliant, hilarious, and wildly cre... more

YouTube

What if your biggest dealership problems aren’t “market problems”… but creativity problems?

In this episode of The Dealer Playbook, Michael sits down with Nir Bashan, world-renowned creativity expert, founder & CEO of The Creator Mindset, LLC, Clio ... more

YouTube

Key Facts

Accepts Guests
Accepts Sponsors
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

Recent Guests

JB Burnett
Multi-store operator obsessed with culture, process, and results
Ford
Episode: “Hospitality First” — The Signature 2.0 Experience That’s Changing How Guests Buy Cars | JB Burnett, GM at Preston Auto | Multi-Store Operator
Noella Salter
Marketing Manager at Lange & Fetter Ford
Lange & Fetter Ford
Episode: "Viral for the Right Reasons" - What Dealers Can Learn from Lange & Fetter’s Social Media Strategy | Noella Salter, Marketing Manager at Lange & Fetter Ford
Nir Bashan
World-renowned creativity expert and CEO of The Creator Mindset, teaching leaders to unlock creativity as a practical business tool.
The Creator Mindset, LLC
Episode: “Every Crisis Is Free Profit” — How to Turn Disruption in the Industry Into Opportunity | Nir Bashan, founder of The Creator Mindset
Yolanda Biswah
President of Canadian Black Book, Canada's leading provider of used vehicle valuations and residual value forecasts.
Canadian Black Book
Episode: “Use the Equity, Not the Gut” Where the Data Says Your Car Will Sell Next | Yolanda Biswah, President of Canadian Black Book (CBB)
Marion Cain
Founder of ACE and creator of Kharisma Mastery, a science-based system that gives sales and F&I teams practical, verbal, and nonverbal tools to attract, convert, and inspire customers.
ACE
Episode: “Luxury Isn’t About Price” How to Deliver Premium Experiences That Raise Gross | Marion Cain, Founder of ACE & Creator of Kharisma Mastery
Marcus Sheridan
One of the most respected voices in modern sales and marketing
Episode: “Extremes Get Clicks”: What 3,000 Pros Just Told Us About AI vs. Google | Marcus Sheridan, Author of Endless Customers | Ep. 684
Sebrina Westbrooke
Program Manager for the Automotive Dealership Management and Automotive Aftermarket Management Programs at Georgian College
Georgian College
Episode: “Curiosity Beats Fear Every Time”: How Dealers Are Future-Proofing Their Teams for AI and Electrification | Sebrina Westbrooke, Program Manager at Georgian College | Ep. 683
Alex Lawrence
Co-founder of EV Auto and a serial entrepreneur and tech veteran
EV Auto
Episode: Alex Lawrence: The Playbook for Selling EVs in a Volatile Market | Car Sales | Ep. 682
Tara Willis
A seasoned automotive professional with over 20 years of experience, leading product marketing and incentives planning for Infiniti.
Infiniti
Episode: Tara Willis: How to Build a Culture That Sells Cars | Car Sales | Ep. 681

Host

Michael Cirillo
Host of a top-rated podcast for automotive professionals, offering expert interviews and actionable insights.

Reviews

4.9 out of 5 stars from 198 ratings
  • Energy. Insights. Humor.

    Michael Cirillo is a fantastic host who brings energy, wit, and real knowledge of the dealer world to every conversation.

    I had a great time joining him on The Dealer Playbook to trade insights and also learn from his perspective.

    He asked sharp questions that pushed the discussion beyond surface-level marketing and into what really makes dealership events stand out.

    The episode covers everything from knowing your audience to elevating experiences through partnerships, sports lessons, and ... more

    Apple Podcasts
    5
    ORT D.Point
    United States3 months ago
  • Great podcast

    Michael is an innovator in this industry and the messages he puts out are poignant for all within the auto world. This is a MUST FOLLOW for industry leaders like myself!

    Apple Podcasts
    5
    Mike Wood, U of L
    United Statesa year ago
  • 10/10 Love this Podcast!

    The Dealer Playbook is a fantastic podcast. If you’re in the automotive industry or an adjacent industry- listen to this podcast. There is so much helpful information that is shared and great guest speakers that shed light on the industry from a macro point of view and industry trends. Michael is an awesome host that brings good perspective, positivity and inspiration to this industry and his work.

    Apple Podcasts
    5
    Gabi Abinion
    United States2 years ago
  • Revolutionizing Sales Strategies with Expert Insights

    The Dealer Playbook podcast, especially the episode with Shari Levitin on utilizing video in sales, brilliantly showcases the importance of evolving sales tactics in today's digital landscape. The insights offered in this episode are not only informative but also highly applicable, providing listeners with actionable strategies to enhance their sales processes. This podcast is a valuable resource for sales professionals looking to adapt and thrive in an increasingly digital sales environment.

    Apple Podcasts
    5
    I value the unique angle
    Austria2 years ago
  • A must-listen!

    The Dealer Playbook has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable ideas. I truly learn something every time I listen!

    Apple Podcasts
    5
    mvelasco07
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the engaging format and actionable insights, often highlighting the high-quality guests and relevant industry topics.
The host is praised for his professionalism and ability to draw valuable information from guests during interviews.
Some reviews suggest that the discussions are a bit surface-level but overall, the majority feel there is substantial and relevant substance.
Many find the podcast to be a must-listen for anyone involved in the automotive industry, citing its consistent delivery of valuable content.
Listeners value the variety of perspectives offered and often mention the practicality of the advice shared.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

“Hospitality First” — The Signature 2.0 Experience That’s Changing How Guests Buy Cars | JB Burnett, GM at Preston Auto | Multi-Store Operator
Q: What advice or recommendation do you make as a leader to perhaps other leaders that are finding it a struggle to get their teams in the right frame of mind around whatever may come?
He advises that leaders should step into each day with a positive attitude, as their mindset will influence their team's outlook.
“Hospitality First” — The Signature 2.0 Experience That’s Changing How Guests Buy Cars | JB Burnett, GM at Preston Auto | Multi-Store Operator
Q: Tell me about the reaction of the first three people walking into this new signature store.
JB explains that customers were surprised by the inviting atmosphere, which contrasts sharply with traditional dealerships and emphasizes a hospitality-first approach.
“Hospitality First” — The Signature 2.0 Experience That’s Changing How Guests Buy Cars | JB Burnett, GM at Preston Auto | Multi-Store Operator
Q: How are you preparing your teams across the group to say, yeah, it may come, but like you said in the beginning, full circle moment, everything's figure out-able?
JB stresses the value of maintaining a positive mindset and being contagiously optimistic to influence his team's attitude and performance.
"Viral for the Right Reasons" - What Dealers Can Learn from Lange & Fetter’s Social Media Strategy | Noella Salter, Marketing Manager at Lange & Fetter Ford
Q: How do you navigate the misfires and keep going?
It's hard and I definitely get discouraged at times, but I focus on the fact that not all of our stuff is going viral and still building relationships in our community.
"Viral for the Right Reasons" - What Dealers Can Learn from Lange & Fetter’s Social Media Strategy | Noella Salter, Marketing Manager at Lange & Fetter Ford
Q: How did you get into the car business?
I went to school for public relations, and my husband is out in the military. Lange & Fetter was looking for a new social media manager, so I applied.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About The Dealer Playbook

What is The Dealer Playbook about and what kind of topics does it cover?

Aimed at automotive professionals, this podcast offers a wealth of insights into dominating the retail car industry. Topics frequently include innovative sales strategies, the impact of social media on dealerships, and the intricacies of customer engagement in a digital landscape. Episodes feature expert guests from various sectors within the automotive industry, shedding light on current trends, such as electric vehicles and the importance of emotional connections in sales. The engaging discussions not only provide actionable tips for enhancing dealership performance but also prioritize fostering a proactive and adaptable culture within automotive organizations. Listeners can expect a blend of practical advice and inspirational stories tha... more

Where can I find podcast stats for The Dealer Playbook?

Rephonic provides a wide range of podcast stats for The Dealer Playbook. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Dealer Playbook and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does The Dealer Playbook get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Dealer Playbook, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Dealer Playbook?

Rephonic provides comprehensive predictive audience data for The Dealer Playbook, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does The Dealer Playbook have?

To see how many followers or subscribers The Dealer Playbook has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Dealer Playbook?

These podcasts share a similar audience with The Dealer Playbook:

1. Car Dealership Guy Podcast
2. Andy Elliott's Elite Mindset Motivation and Sales Training
3. Bedros Keuilian Podcast Show
4. Next Level Podcast with Jeremy Miner
5. Automotive News Daily Drive

How many episodes of The Dealer Playbook are there?

The Dealer Playbook launched 12 years ago and published 687 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Dealer Playbook?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Dealer Playbook?

Rephonic pulls ratings and reviews for The Dealer Playbook from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for The Dealer Playbook?

Rephonic provides full transcripts for episodes of The Dealer Playbook. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on The Dealer Playbook?

Recent guests on The Dealer Playbook include:

1. JB Burnett
2. Noella Salter
3. Nir Bashan
4. Yolanda Biswah
5. Marion Cain
6. Marcus Sheridan
7. Sebrina Westbrooke
8. Alex Lawrence

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days