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Artwork for The Dealer Playbook

The Dealer Playbook

Michael Cirillo
Automotive Industry
Marketing Strategies
Hispanic Market
Customer Experience
Autofi
Leadership
Cultural Competency
Spanish SEO
Electric Vehicles
Exotic Cars
Luxury Vehicle Leasing
General Manager
Personal Finance
Customer Service
Customer Engagement
Road To Ownership
Innovation Financial Services
Covid-19 Pandemic
Personal Growth
Operational Efficiency

The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and con... more

PublishesWeeklyEpisodes675Founded11 years ago
Number of ListenersCategories
LeisureAutomotive

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Artwork for The Dealer Playbook

Latest Episodes

Most people assume the biggest problem in retail auto is inventory, rates, or competition.

But every time I walk into a dealership, I see something else at the core of the struggle. It isn’t obvious on the surface, but you can feel it in the turnove... more

YouTube

In this episode my guest is Jimmy Douglas, founder and CEO of Plug and former Tesla exec. Jimmy’s one of the sharpest voices in the pre-owned EV market, and he’s here to break down what most dealers are missing, and what a small group is quietly gett... more

In this episode my guest is Ondar Tarlow, a marketing strategist with more than 20 years of experience working with brands like Fastlane Drive, Pacific Premier Bank, and the LA Chargers. He’s built a career on creating events and campaigns that actua... more

YouTube

In this episode, my guest is Shasta Haddock, Chief Operations Officer at Epic BDC and host of I'm A Car Chick Podcast. With over a decade in automotive, she’s built high-performing BDC teams and even created the industry’s first elite response team t... more

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Recent Guests

Jimmy Douglas
Founder and CEO of Plug, a wholesale marketplace for used EVs
Plug
Episode: Jimmy Douglas: Why 49% of Car Dealers Struggle to Sell EVs | Car Sales | Ep.677
Ondar Tarlow
Marketing strategist with over 20 years experience, known for leading innovative campaigns
Episode: Ondar Tarlow: Activate More Car Buyers with VIP Events | Car Sales | Ep. 676
Shasta Haddock
Chief Operations Officer at Epic BDC and host of the I'm A Car Chick Podcast.
Epic BDC
Episode: Shasta Haddock: How to Convert Social Media Leads Into Car Sales | Business Development | Ep. 675
Janis Showers
Founder of The Car Girls
The Car Girls
Episode: Janis Showers: The Most Overlooked Profit Center in Your Dealership | BDC | Ep. 674
Megan McDowell
Vice President of Operations at TrueCar
TrueCar
Episode: Ep. 673 - Why Your Dealership Experience Is Worth More Than You Think, with Megan McDowell
Arthur J. Madjarian
Expert in M&A in the automotive industry
Episode: Ep. 668 - Should You Buy a Dealership in 2025? with Arthur J Madjarian
Colin Carrasquillo
Digital Marketing Manager at Nielsen Auto Group
Nielsen Auto Group
Episode: Ep. 667 - The New Rules of SEO for Car Dealers in 2025, with Colin Carrasquillo
Sam Maimone
Former DJ and experienced automotive professional with roles in sales, management, and CRM specialization.
Activix
Episode: Ep. 666 - What Most Dealerships Gets Wrong About CRM, with Sam Maimone
Jill Schulman
Leadership development expert and USMC veteran
Episode: Ep. 664 - How to Create a High-Performance Dealership Culture, with Jill Schulman

Host

Michael Cirillo
Michael Cirillo is the host known for delivering expert interviews and actionable insights that help professionals excel in the automotive industry. With a dynamic interviewing style, he engages guests and audiences alike, providing valuable strategies for success.

Reviews

4.9 out of 5 stars from 194 ratings
  • Energy. Insights. Humor.

    Michael Cirillo is a fantastic host who brings energy, wit, and real knowledge of the dealer world to every conversation.

    I had a great time joining him on The Dealer Playbook to trade insights and also learn from his perspective.

    He asked sharp questions that pushed the discussion beyond surface-level marketing and into what really makes dealership events stand out.

    The episode covers everything from knowing your audience to elevating experiences through partnerships, sports lessons, and ... more

    Apple Podcasts
    5
    ORT D.Point
    United States16 days ago
  • Great podcast

    Michael is an innovator in this industry and the messages he puts out are poignant for all within the auto world. This is a MUST FOLLOW for industry leaders like myself!

    Apple Podcasts
    5
    Mike Wood, U of L
    United Statesa year ago
  • 10/10 Love this Podcast!

    The Dealer Playbook is a fantastic podcast. If you’re in the automotive industry or an adjacent industry- listen to this podcast. There is so much helpful information that is shared and great guest speakers that shed light on the industry from a macro point of view and industry trends. Michael is an awesome host that brings good perspective, positivity and inspiration to this industry and his work.

    Apple Podcasts
    5
    Gabi Abinion
    United Statesa year ago
  • Revolutionizing Sales Strategies with Expert Insights

    The Dealer Playbook podcast, especially the episode with Shari Levitin on utilizing video in sales, brilliantly showcases the importance of evolving sales tactics in today's digital landscape. The insights offered in this episode are not only informative but also highly applicable, providing listeners with actionable strategies to enhance their sales processes. This podcast is a valuable resource for sales professionals looking to adapt and thrive in an increasingly digital sales environment.

    Apple Podcasts
    5
    I value the unique angle
    Austria2 years ago
  • A must-listen!

    The Dealer Playbook has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable ideas. I truly learn something every time I listen!

    Apple Podcasts
    5
    mvelasco07
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The host's energetic approach and ability to facilitate valuable conversations are frequently commended.
Listeners praise the engaging style and depth of insights provided, enhancing their understanding of industry challenges.
Many reviews highlight the practical advice given, noting its direct applicability to listeners' professional challenges.
Some feedback indicates that episodes are consistently informative and exceed expectations for industry knowledge.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Jimmy Douglas: Why 49% of Car Dealers Struggle to Sell EVs | Car Sales | Ep.677
Q: What do we do to go from kind of not profitable or no thanks on EVs to selectively profitable?
To go all in, which means building standard operating procedures around market education and salesperson education.
Ondar Tarlow: Activate More Car Buyers with VIP Events | Car Sales | Ep. 676
Q: What are the key indicators of a successful marketing campaign?
Tracking open rates, click rates, and ensuring clean data for effective follow-up are essential indicators.
Ondar Tarlow: Activate More Car Buyers with VIP Events | Car Sales | Ep. 676
Q: How can dealerships utilize partnerships for effective events?
By aligning with brands that their audience is already interested in, dealers can enhance their events and offset costs.
Ondar Tarlow: Activate More Car Buyers with VIP Events | Car Sales | Ep. 676
Q: What makes a dealership event fall flat and what can be done to ensure success?
Knowing your audience and creating unique, differentiated experiences that resonate with their interests is key.
Ep. 673 - Why Your Dealership Experience Is Worth More Than You Think, with Megan McDowell
Q: What was it about your dealership experience that you think helped position you for the growth that you've experienced outside of it?
Megan explains that her ability to talk and read people, along with her firsthand experience in prior dealership roles, allowed her to communicate effectively with dealers and understand the customer perspective.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About The Dealer Playbook

What is The Dealer Playbook about and what kind of topics does it cover?

Focusing on the dynamic realm of automotive retail, the show engages its audience by featuring expert insights, practical strategies, and real-world applications pertinent to the industry. The content covers a wide array of topics including marketing analytics, customer experience enhancement, sales techniques, and emerging automotive technologies like electric vehicles and artificial intelligence, thereby enriching listeners' understanding of current market trends and challenges. With a vibrant host known for their engaging interview style, this series stands out for its dedication to actionable tips and relatable success stories that resonate with dealership staff across various functions from sales to management.

Listeners can find imme... more

Where can I find podcast stats for The Dealer Playbook?

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How many listeners does The Dealer Playbook get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Dealer Playbook, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for The Dealer Playbook?

Rephonic provides comprehensive predictive audience data for The Dealer Playbook, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does The Dealer Playbook have?

To see how many followers or subscribers The Dealer Playbook has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to The Dealer Playbook?

These podcasts share a similar audience with The Dealer Playbook:

1. Car Dealership Guy Podcast
2. Next Level Podcast with Jeremy Miner
3. Andy Elliott's Elite Mindset Motivation and Sales Training
4. Dropping Bombs
5. Millionaire Car Salesman Podcast

How many episodes of The Dealer Playbook are there?

The Dealer Playbook launched 11 years ago and published 675 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Dealer Playbook?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for The Dealer Playbook?

Rephonic pulls ratings and reviews for The Dealer Playbook from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for The Dealer Playbook?

Rephonic provides full transcripts for episodes of The Dealer Playbook. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on The Dealer Playbook?

Recent guests on The Dealer Playbook include:

1. Jimmy Douglas
2. Ondar Tarlow
3. Shasta Haddock
4. Janis Showers
5. Megan McDowell
6. Arthur J. Madjarian
7. Colin Carrasquillo
8. Sam Maimone

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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