Artwork for The Community Experience

The Community Experience

SPI Media
Society & CultureBusiness

What makes a community flourish? How do we build vibrant, supportive online communities? Can brands and organizations facilitate authentic connection through community?If you’ve ever found yourself asking these questions, you’re in the right place. The Community Experience was designed to explore all things community and to help community facilitators design online communities that thrive, whether yours is a niche community based on fandom, or tied to a personal brand or business. Each week, join host Jillian Benbow to learn practical strategies and insights from people on the cutting edge of community building, as well as a peek behind the curtain into the inner workings of our own branded online community, SPI Pro.We believe that community-driven content and commerce is changing the landscape of work and life. Through unbridled curiosity, we believe we can help the world increase the impact potential of online communities. Join us for the ride and embrace the experience! New episodes... more


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Latest Episodes

#066 How do you create a digital experience worthy of a high subscription cost? Who are the people most likely to sign up, and how do you find them? What are the common mistakes you should avoid in your first year? In this episode, Tatiana Figueiredo... more

6 days ago

#065 The responsibility of building and managing online communities can be overwhelming. Many of us feel the need to control every aspect of the experience. But the reality is that micromanaging stops us from empowering our members to have a positive... more

13 days ago

#064 Entrepreneurs are scrambling to jump on the community-powered course bandwagon that’s taking digital learning by storm. But what are CPCs, exactly? Are they the right fit for you? And how do you create experiences that actually enhance student o... more

20 days ago


5 out of 5 stars from 27 ratings
  • Too much rambling

    This podcast has useful content, but the host Jillian has a tendency to ramble which is very frustrating. When I listen to a podcast like this, I want to get the information I need and then move on with my day. more

    Apple Podcasts
    Adèle Chevalier
    Canada3 months ago
  • Love this podcast

    Great host- super fun, clever and engaging. more

    Apple Podcasts
    United States4 months ago
  • Entertaining and informative

    This is my favorite podacast. I listen every week. Community is so far reaching and it’s very interesting to hear all the different variations of community being used. The guest inspire me to delve deeper into the possibilities a well run community can achieve.

    Apple Podcasts
    United States5 months ago
  • Must listen for anyone running an online community!

    Just listened to the Community podcast and it is soooo awesome! I love how personable you (Jillian) are and the playfulness of the whole thing, yet also providing really great ideas and giving the listener things to think about. The idea I am going to steal immediately for my own podcast is the post interview debrief. I never thought of that, yet it makes so much sense. THANK YOU! more

    Apple Podcasts
    United States6 months ago
  • Incredibly helpful

    I just listened to the episode with Tom Ross where he shares lots of practical community building tips. Tom was very honest and his advice has been so helpful. I’m looking forward to checking out the other episodes too

    Apple Podcasts
    United Kingdom10 months ago

Frequently Asked Questions About The Community Experience

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How many listeners does The Community Experience get?

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How many episodes of The Community Experience are there?

The Community Experience launched a year ago and published 71 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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You can view podcasts similar to The Community Experience by exploring Rephonic's 3D interactive graph. This tool uses the data displayed on the 'Listeners Also Subscribed To' section of Apple Podcasts to visualise connections between shows.