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Artwork for The Pro Serv Podcast: Grow, Scale, and Exit a Boutique Professional Services Firm

The Pro Serv Podcast: Grow, Scale, and Exit a Boutique Professional Services Firm

Collective 54
Professional Services
Collective 54
Artificial Intelligence
Entrepreneurship
Consulting
Recurring Revenue
Marketing
Client Relationships
Private Equity
Business Growth
Business Development
Book Writing
Professional Services Firms
Digital Transformation
Project-Based Revenue
Rainmaking
Cybersecurity
Thematic Investing
Data and Analytics
Rebranding

The Pro Serv Podcast is for founders of boutique professional service firms who want to grow, scale, and exit. Hosted by Collective 54, each episode features a real founder case study from consulting, marketing and advertising agencies, IT service firms, financial service firms, accounting and law firms, architecture and engineering firms, and design firms. Listeners learn how founders solve the b... more

PublishesWeeklyEpisodes258Founded6 years ago
Number of ListenersCategories
ManagementBusinessEntrepreneurship

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Artwork for The Pro Serv Podcast: Grow, Scale, and Exit a Boutique Professional Services Firm

Latest Episodes

Greg Alexander sits down with Scott Gardner and Dennis Hahn to discuss "We Hired a Credentialed M&A Advisor. It Still Went Sideways." Whether you run a consulting firm, IT services firm, marketing agency, accounting firm, staffing firm, or any boutiq... more

Greg Alexander sits down with Kyle Walbrun to discuss "The January Cutoff: Rebuilding a Services Firm Around Human + AI." Whether you run a consulting firm, IT services firm, marketing agency, accounting firm, staffing firm, or any boutique professio... more

Greg Alexander sits down with Bart Bartlett to discuss "Doubling Margins in 12 Months." Whether you run a consulting firm, IT services firm, marketing agency, accounting firm, staffing firm, or any boutique professional services business, this episod... more

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Recent Guests

Bart Bartlett
Founder and CEO of DemandZen
DemandZen
Episode: Doubling Margins in 12 Months with Bart Bartlett | Episode 259
John Robinson
Executive at Advent, specialist in immersive experiences
Advent
Episode: The Anti-Commodity Move: Winning on Experience When AI Flattens the Work with John Roberson | Episode 258
Chris Feza
Founder/CEO of Operatus, revenue operations expert
Operatus
Episode: You Built a Firm on the Wrong Playbook. Now What? with Chris Fezza | Episode 257
Stephen Straus
Co-founder and CEO of Kung Fu AI
Kung Fu AI
Episode: They 4X’d Their Average Deal Size. Here’s How with Stephen Straus and Christian Barnard | Episode 256
Christian Barnard
Chief Operating Officer at Kung Fu AI
Kung Fu AI
Episode: They 4X’d Their Average Deal Size. Here’s How with Stephen Straus and Christian Barnard | Episode 256
Mark Weiss
Owner of Management One, Boomerang founder
Management One
Episode: Exit, Return, Reinvent – What Changes the Second Time Around with Marc Weiss | Episode 255
Jonathan Slane
Founder of Autobahn Consultants, AI and growth strategist
Autobahn Consultants
Episode: Your Competitor Already Replaced That Role With AI with Jonathan Slain | Episode 253
Mike Gibbs
CEO and founder of SureStep Risk Management and Onyx AI Labs
SureStep Risk Management and Onyx AI Labs
Episode: From Billable Hours to AI Leverage Summary with Mike Gibbs | Episode 252
Dave McCarowich
Founder of Maven, an agency focused on pharmaceutical marketing.
Maven
Episode: The Pod Structure That Breaks the Founder Bottleneck with Dave Makerewich | Episode 250

Host

Greg Alexander
Host of the Pro Serv Podcast, and a longtime leader in Collective 54, frequently discussing scaling, pricing, and organizational design in professional services.

Reviews

4.4 out of 5 stars from 23 ratings
  • Great insights

    The insights that this podcast delivers are incredibly valuable.

    Apple Podcasts
    5
    AmarSheth
    Canada5 years ago
  • Invaluable

    If you are an entrepreneur and are passionate about scaling and possibly selling your company then these are the most effective and hands on methods to learning best practices on the highest professional levels.

    Apple Podcasts
    5
    Jerored
    United States5 years ago
  • Inspiring content

    As an owner of a consulting firm, I find each episode inspiring. Highly recommend reading his book too.

    Apple Podcasts
    5
    37woman
    United States6 years ago
  • Excellent podcast for pro serve owners!

    I have learned incredible amounts listening to this podcast. Really an invaluable resource!

    Apple Podcasts
    5
    Bethany Hubbell
    United States6 years ago
  • Quality 🔥

    Great professional podcast to learn how to sell your firm!

    Apple Podcasts
    5
    blazikpodcast
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners highlight actionable takeaways for scaling, pricing, and exits.
Great insights about practical, hands-on growth for pro serve firms.
Quality discussions with real-world case studies from founders and operators.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

The January Cutoff: Rebuilding a Services Firm Around Human + AI with Kyle Walbrun | Episode 260
Q: How did you handle the client migration and turnover?
We prepared extensively, communicated the why, slowed down temporarily to speed up later, and surrounded ourselves with a supportive Collective 54 network to guide the process and ensure leadership alignment.
The January Cutoff: Rebuilding a Services Firm Around Human + AI with Kyle Walbrun | Episode 260
Q: What did you actually do to make the shift to AI-native?
We conducted candid, one-on-one conversations with clients to explain the rationale, reorganized proposals to focus on outcomes rather than tasks, and replaced faltering legacy staff with AI-savvy operators who can manage higher-value work.
From AI Skeptic to AI Believer with Nick Anderson | Episode 254
Q: What is your approach to client work with AI?
The approach is AI in the loop, meaning AI augments human consultants rather than replacing them. Humans guide and apply AI insights to client work, maintaining the client relationship and strategic value while leveraging AI to boost productivity.
From AI Skeptic to AI Believer with Nick Anderson | Episode 254
Q: How did you implement AI initially within your firm without a large tech team?
Nick started with a one-shot agent inside Microsoft Copilot Studio, using existing SOPs stored in SharePoint to answer internal queries and guide staff to the necessary forms, thereby validating the approach with minimal new tooling and no large development effort.
From AI Skeptic to AI Believer with Nick Anderson | Episode 254
Q: What was the moment that broke the skepticism or cynicism about AI?
The moment happened at the Collective fifty-four retreat when Nick saw a live demonstration of AI working in real time. He could touch it, ask questions, and get concrete, actionable responses from practitioners who had built it, which proved the concept actually worked and shifted his stance from skeptical to convinced.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

A practical, practitioner-focused show about growing, scaling, and exiting professional services firms. Episodes frequently center on leveraging AI to boost margins, streamlining operations with organizational design (including pod structures and COO roles), and navigating strategic moves like acquisitions, pricing shifts, and exits. Guests include agency founders, consultants, and senior operators who share real-world case studies, actionable frameworks, and lessons learned from building and selling professional services businesses. The format tends to blend bold ideas (AI enablement, value-based pricing, community-driven marketing) with careful attention to governance, client experience, and sustainable growth. The mix of operational play... more

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These podcasts share a similar audience with this podcast:

1. Built to Sell Radio
2. 2Bobs—with David C. Baker and Blair Enns
3. All-In with Chamath, Jason, Sacks & Friedberg
4. Moneywise
5. WSJ What’s News

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this podcast launched 6 years ago and published 258 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Bart Bartlett
2. John Robinson
3. Chris Feza
4. Stephen Straus
5. Christian Barnard
6. Mark Weiss
7. Jonathan Slane
8. Mike Gibbs

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