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The AI Visionary Podcast

Joel
Applied AI Expert
Machine Customers
Artificial Intelligence
Banking and Financial Services
ROI From AI
Salesforce
Agentic AI
Regulation (EU AI Act)
Regulatory Compliance In Banking
Foundation Models
Talent and Leadership In AI
Digital Transformation

The AI Visionary Podcast is a platform where AI leaders share bold, unique and tangible insights about pathways to realizing meaningful ROI from AI, pitfalls to avoid and their success stories.These conversations go beyond the hype to uncover what it takes for organizations to be successful in their AI transformation journeys from a leadership, talent, strategy and operating model perspective. Co-... more

PublishesMonthlyEpisodes5Founded4 months ago
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Technology

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Most companies are pouring millions into AI and have very little to show for it.

The problem isn't the technology. It isn't the budget. And it isn't the team.

Dr. Brindha Jeyaraman has seen it from every angle as a regulator, insi... more

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AI Transformation or AI Theater? What CEOs Get Wrong About AI ROI

Most companies are investing heavily in AI.

But how many are actually seeing meaningful business results?

In this episode of the AI Visionary Podcast, we sit down ... more

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What happens when AI becomes the customer?

In this episode of the AI Visionary Podcast, we sit down with Katya Forbes — globally recognized CX strategist, futurist, and author of Machine Customers: The Evolution Has Begun.

We expl... more

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91% of AI transformations fail.

Not because of the technology. But because of the questions nobody asks, the structures nobody wants to change, and the human side of transformation that gets quietly shelved in favour of another pil... more

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Most companies aren’t failing at AI because of the technology.

They’re failing because of leadership, incentives, and execution.

And it’s costing them millions.

In this episode, a former CIO, Stanford AI PhD, and global AI transf... more

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Recent Guests

Gavin Barfield
CTO and Vice President Solutions for Salesforce ASEAN
Salesforce
Episode: Why Most AI Projects Never Deliver ROI - A Salesforce CTO's Fix
Katya Forbes
CX strategist, futurist, author of Machine Customers
Executive Director and Head of Client Experience at a major bank (Singapore/Australia)
Episode: AI Will Replace More Than Customer Service | The Rise of Machine Customers
David Hardoon
Former academic and regulator, led AI strategy for MAS (Monetary Authority of Singapore) and founder of AI consulting
Monetary Authority of Singapore; AI consulting
Episode: AI Doesn't Fail, Leadership Does with Dr. David Hardoon
Maxim Afanasyev
Financial Services Industry Leader for Asia-Pacific and Japan at Google; McKinsey AI translator
Google; McKinsey & Company
Episode: Top Google Cloud and McKinsey Expert: "Stop Wasting Money on AI - Do This Instead"

Chart Rankings

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#126
India/Technology

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Talking Points

Recent interactions between the hosts and their guests.

Why Most AI Projects Never Deliver ROI - A Salesforce CTO's Fix
Q: What's the one thing they get wrong when it comes to generating meaningful ROI from their AI investments?
CX teams often overlook that ROI hinges on embedding AI with the right data, context, and workflow integration, not merely deploying large language models or chasing token costs.
Top Google Cloud and McKinsey Expert: "Stop Wasting Money on AI - Do This Instead"
Q: What are the top three reasons AI initiatives fail in organizations?
The leading issues are the leader's profile, where they are placed in the organization, and the resources or mandate they receive to execute the transformation; when any of these are misaligned, pilots never convert to scalable ROI.
AI Doesn't Fail, Leadership Does with Dr. David Hardoon
Q: How should organizations position AI within their structure to avoid it becoming merely a cost center?
He argues for a dual approach: establish AI as a fixed capability (in IT or operations) while aggressively pursuing fast, horizontal diffusion across functions to drive real P&L impact. Leadership tone and cross-functional collaboration are critical.

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The AI Visionary Podcast launched 4 months ago and published 5 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The AI Visionary Podcast?

Recent guests on The AI Visionary Podcast include:

1. Gavin Barfield
2. Katya Forbes
3. David Hardoon
4. Maxim Afanasyev

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