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Terms of Service with Clare Duffy

CNN Podcasts
Artificial Intelligence
Facial Recognition Technology
Privacy
Social Media
Mental Health
Cybersecurity
Data Privacy
Digital Legacy
Online Dating
Chatgpt
Encryption
Misinformation
Data Breach
Conspiracy Theories
Bias In AI
Child Safety Online
Biometric Data
AI In Music Therapy
Screen Time Management
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New technologies like artificial intelligence, facial recognition and social media algorithms are changing our world so fast that it can be hard to keep up. This cutting-edge tech often inspires overblown hype — and fear. That’s where we come in. Each week, CNN Tech Writer Clare Duffy will break down how these technologies work and what they’ll mean for your life in terms that don’t require an eng... more

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Artwork for Terms of Service

Latest Episodes

SpaceX debuted its stock on the public market in June. OpenAI and Anthropic have also filed papers to IPO. Should you invest in these companies as soon as they IPO, or is it risky? Axios's Madison Mills shares what she's heard from experts.

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Looking for a new home is always stressful. But with some realtors and landlords now using AI-generated content in their listings, it's become harder than ever to trust what you see online. Writer Franklin Schneider has tips to avoid being misled.

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A wave of AI-related layoffs has hit the US economy — and leaders warn more could be on the way. So how concerned should you be about your job? CNN’s Hadas Gold reveals what roles are most vulnerable and shares tips for AI-proofing your career.

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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Hazel Hoffman
Producer on the Terms of Service team
CNN
Episode: ‘Housefishing’: How AI is Upending Home Searches
Franklin Schneider
Writer who reported on the rise of AI Slop in real estate for The Atlantic
The Atlantic
Episode: ‘Housefishing’: How AI is Upending Home Searches
Hadas Gold
CNN AI correspondent
CNN
Episode: How to Navigate Your Job in the AI Boom
Eric Levenson
CNN Digital Senior Writer
CNN
Episode: Your Chatbot Conversations Could Be Used in Court
Nicole Gavel
Head of Business Development and Strategic Partnerships at Waymo
Waymo
Episode: Are Self-Driving Cars Safe? We Got Into a Waymo to Find Out
Nathan Proctor
Senior Director of the Right to Repair campaign
Right to Repair
Episode: Replace or Repair? What to Do With Your Broken Tech
Jan Rosenow
Professor of energy and climate policy at the University of Oxford
University of Oxford
Episode: How Solar Panels Can Help You Fight Rising Energy Costs
Manoush Zomorodi
Journalist and author of Body Electric
Independent (author)
Episode: Overusing Screens is Ruining Our Health. Here’s a Fix
Rachel Abrams
Partner at Pfeiffer Wolf, represents plaintiffs in ride-share assault cases
Pfeiffer Wolf
Episode: Could Sexual Assault Lawsuits Change Rideshare Apps?

Host

Clare Duffy
Host of the show

Reviews

4.6 out of 5 stars from 141 ratings
  • Really good stuff

    Listen if you have doubts about the internet.

    Apple Podcasts
    5
    kviberg
    Sweden5 months ago
  • Really good stuff

    Clare talks with people who can help you gain control over the internet.

    Apple Podcasts
    3
    kviberg
    Sweden5 months ago
  • Review

    Love the show about e waste recycling

    Apple Podcasts
    5
    Dr lancha
    United States5 months ago
  • Rrrrr

    Good show, but Clare’s contrived vocal fry is like nails on a chalkboard

    Apple Podcasts
    1
    ihatenicknames99
    United Statesa year ago
  • Enjoyed!

    Last 3 episodes were great!

    Apple Podcasts
    5
    YoungDoc2130
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Important critique on pacing in some deeper dives.
Engaging host; makes complex topics approachable.
Varied guests offer credible viewpoints on AI and policy.
Clear, insightful discussions with real-world tech impact.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#133
United States/Technology
Apple Podcasts
#69
Canada/Technology
Apple Podcasts
#216
United Kingdom/Technology
Apple Podcasts
#223
Italy/Technology
Apple Podcasts
#237
Australia/Technology
Apple Podcasts
#33
Singapore/Technology

Talking Points

Recent interactions between the hosts and their guests.

‘Housefishing’: How AI is Upending Home Searches
Q: How did Hazel describe the experience of dealing with AI-generated listings in her apartment search?
She reported encountering numerous AI-generated photos and descriptions that looked very polished, sometimes with furniture and layouts that didn't exist, which led to wasted visits and frustration.
How to Navigate Your Job in the AI Boom
Q: What practical steps can someone take to learn what AI can do for their work?
Experiment with different AI tools, ask step-by-step questions to build AI agents for your specific needs, compare multiple platforms, and treat AI as a tool to enhance efficiency while maintaining critical oversight and accuracy.
How to Navigate Your Job in the AI Boom
Q: How should listeners approach future-proofing their careers in light of AI advances?
Adopt a hybrid approach: integrate AI into your workflow, automate vulnerable tasks, and invest in skills that AI cannot easily replicate, such as interpersonal networking, critical analysis, and judgment. Also, continuously learn about AI tools and keep your core job skills sharp to verify and augment AI outputs.
How to Navigate Your Job in the AI Boom
Q: So what kinds of jobs are being affected at this point? What jobs are most at risk of AI disruption?
The discussion identifies coders and roles involving data-heavy tasks as highly affected, but stresses that many job aspects—like high-level interviewing, sourcing, and on-the-ground reporting—remain safer. The key is to map tasks into AI-vulnerable versus non-vulnerable categories and leverage AI to handle repetitive parts while focusing on uniquely human skills.
Replace or Repair? What to Do With Your Broken Tech
Q: Practically speaking, what needs to change here?
The campaign argues for long-lasting, repair-friendly product design, availability of spare parts and repair manuals, and a broader system that supports repair infrastructure so that people aren't forced into replacement every time something breaks.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About Terms of Service

What is Terms of Service about and what kind of topics does it cover?

The show analyzes how emerging technologies—especially AI, digital privacy, and platform dynamics—shape everyday life, work, and policy. Across episodes, listeners hear from journalists, researchers, and industry insiders who unpack how algorithms, data practices, and new tech capabilities operate, with concrete examples from real-world scenarios like housing searches, ride-share safety, and online pricing. The host keeps explanations accessible while tying technical developments to practical implications, consumer rights, and regulatory considerations. A standout angle is the blend of investigative reporting with hands-on, actionable guidance for navigating a tech-saturated world, making complex topics approachable for a broad audience.

A... more

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These podcasts share a similar audience with Terms of Service:

1. CNN One Thing
2. CNN 5 Things
3. Chasing Life
4. Engagement Party
5. CNN 5 Good Things

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Terms of Service launched 2 years ago and published 87 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Terms of Service?

Recent guests on Terms of Service include:

1. Hazel Hoffman
2. Franklin Schneider
3. Hadas Gold
4. Eric Levenson
5. Nicole Gavel
6. Nathan Proctor
7. Jan Rosenow
8. Manoush Zomorodi

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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