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Artwork for Terms of Service

Terms of Service with Clare Duffy

CNN Podcasts
Artificial Intelligence
Social Media
Privacy
Facial Recognition Technology
Mental Health
Data Privacy
Cybersecurity
Digital Legacy
Data Breach
Online Dating
Chatgpt
Encryption
Misinformation
Conspiracy Theories
Bias In AI
Education
Biometric Data
Child Safety Online
AI In Music Therapy
Screen Time Management

New technologies like artificial intelligence, facial recognition and social media algorithms are changing our world so fast that it can be hard to keep up. This cutting-edge tech often inspires overblown hype — and fear. That’s where we come in. Each week, CNN Tech Writer Clare Duffy will break down how these technologies work and what they’ll mean for your life in terms that don’t require an eng... more

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Artwork for Terms of Service

Latest Episodes

Two OpenAI models recently escaped their testing environment and hacked another company, Hugging Face. Anthropic and Meta discovered similar behavior. Should we be alarmed by this? Is there anything we can do? AI researcher Steven Adler weighs in.

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Your email sits at the center of your online life — and email security isn’t just for people handling sensitive work. How can you keep your emails and other online data more secure? Proton Head of Security Patricia Egger shares some practical tips in... more

YouTube

In recent years, there have been worrying declines in literacy rates. Is screen time part of the problem? Or could technology actually help us raise better readers? Early literacy specialist Susan Neuman explains why it's a bit of both in this conver... more

One year after New York banned phones in schools, Clare visits Philippa Schuyler Middle School in Brooklyn, talking to students and Principal Janice Bruce about what's changed and if they miss their phones.

Terms of Service is a CNN Podcasts and Goa... more

Key Facts

Accepts Guests
Accepts Sponsors
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Recent Guests

Janice Bruce
Principal, Philippa Schuyler Middle School
Philippa Schuyler Middle School
Episode: A Year Without Phones in School
Kathryn Jezer-Morton
Author of The Story of Your Life
Author
Episode: Is Social Media Changing How We Live Offline, Too?
Lisa Gill
Investigative reporter, Consumer Reports
Consumer Reports
Episode: How to Keep Your Digital Wallet Secure
Adam Aleksic
Linguist and author of AlgoSpeak
Author of AlgoSpeak; Etymology Nerd
Episode: How Social Media is Reshaping Language
Madison Mills
Axios senior AI reporter
Episode: It’s the Year of the Mega AI IPO. Should You Invest?
Kaitlyn Wells
Wirecutter Senior Staff Writer
Wirecutter (a New York Times company)
Episode: Can You Beat Email Clutter for Good?
Hazel Hoffman
Producer on the Terms of Service team
CNN
Episode: ‘Housefishing’: How AI is Upending Home Searches
Franklin Schneider
Writer who reported on the rise of AI Slop in real estate for The Atlantic
The Atlantic
Episode: ‘Housefishing’: How AI is Upending Home Searches
Hadas Gold
CNN AI correspondent
CNN
Episode: How to Navigate Your Job in the AI Boom

Host

Clare Duffy
Host of the show

Reviews

4.5 out of 5 stars from 147 ratings
  • Really good stuff

    Listen if you have doubts about the internet.

    Apple Podcasts
    5
    kviberg
    Sweden6 months ago
  • Really good stuff

    Clare talks with people who can help you gain control over the internet.

    Apple Podcasts
    3
    kviberg
    Sweden7 months ago
  • Review

    Love the show about e waste recycling

    Apple Podcasts
    5
    Dr lancha
    United States7 months ago
  • Rrrrr

    Good show, but Clare’s contrived vocal fry is like nails on a chalkboard

    Apple Podcasts
    1
    ihatenicknames99
    United Statesa year ago
  • Enjoyed!

    Last 3 episodes were great!

    Apple Podcasts
    5
    YoungDoc2130
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Important critique on pacing in some deeper dives.
Engaging host; makes complex topics approachable.
Varied guests offer credible viewpoints on AI and policy.
Clear, insightful discussions with real-world tech impact.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#171
United States/Technology
Apple Podcasts
#51
Canada/Technology
Apple Podcasts
#173
United Kingdom/Technology
Apple Podcasts
#203
Italy/Technology
Apple Podcasts
#14
South Korea/Technology
Apple Podcasts
#76
India/Technology

Talking Points

Recent interactions between the hosts and their guests.

How Can You Protect Your Emails from Outside Eyes?
Q: Talk to me about those problems—what kinds of threat actors are you fixing for, and how do you categorize them?
Threats come from a range of actors including bad actors, nation-states, competitors, and human error; we categorize them to tailor responses and defenses, recognizing that security requires addressing both external threats and internal mistakes.
How Can You Protect Your Emails from Outside Eyes?
Q: Very cool. So how do you explain what Proton is in layman's terms to someone who might not be super online?
Proton is an ecosystem of privacy-focused tools that protect user data across products like email, VPN, and password management, operating on end-to-end encryption so even Proton cannot read your data.
Literacy Rates Are Dropping. Can Tech Be the Solution?
Q: What practical steps can parents take to reduce knowledge gaps at home?
Establish routine, engage in verbal interaction, incorporate read-alouds and related experiences like trips or videos to reinforce learning, and use AI-assisted tools to simplify complex texts for shared reading.
Literacy Rates Are Dropping. Can Tech Be the Solution?
Q: How can AI help parents and teachers support kids who struggle with reading?
AI can tailor texts to easier levels, help personalize instruction, and provide parents with strategies to read with their children, making literacy practice more accessible and responsive to individual learning needs.
Literacy Rates Are Dropping. Can Tech Be the Solution?
Q: Why are early literacy skills being taught earlier in some places, and is that always beneficial?
While some systems start literacy earlier, which can seed reading habits, it's not universally advantageous; what matters more is meaningful, engaging instruction and opportunities for joint reading and conversation that build background knowledge over time.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Social Media Reach

Frequently Asked Questions About Terms of Service

What is Terms of Service about and what kind of topics does it cover?

The show analyzes how emerging technologies—especially AI, digital privacy, and platform dynamics—shape everyday life, work, and policy. Across episodes, listeners hear from journalists, researchers, and industry insiders who unpack how algorithms, data practices, and new tech capabilities operate, with concrete examples from real-world scenarios like housing searches, ride-share safety, and online pricing. The host keeps explanations accessible while tying technical developments to practical implications, consumer rights, and regulatory considerations. A standout angle is the blend of investigative reporting with hands-on, actionable guidance for navigating a tech-saturated world, making complex topics approachable for a broad audience.

A... more

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1. Chasing Life with Dr. Sanjay Gupta
2. Engagement Party
3. CNN One Thing
4. CNN 5 Things
5. The Source with Kaitlan Collins

How many episodes of Terms of Service are there?

Terms of Service launched 2 years ago and published 94 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Terms of Service?

Recent guests on Terms of Service include:

1. Janice Bruce
2. Kathryn Jezer-Morton
3. Lisa Gill
4. Adam Aleksic
5. Madison Mills
6. Kaitlyn Wells
7. Hazel Hoffman
8. Franklin Schneider

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