Syncing with ServiceNow
XenTegraWelcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences.
Each episode brings you expert... more
| Publishes | Infrequently | Episodes | 53 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | TechnologyBusiness | |||
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Latest Episodes
Legacy CRM systems slow sales teams down with manual data entry, disconnected tools, and error-prone handoffs from quote to delivery. In this episode of Syncing with ServiceNow, host Fred Reynolds is joined by Kristin McDonald to break down how Servi... more
In this episode, Fred Reynolds and Kristin McDonald discuss the advancements and implications of AI in IT service management, particularly focusing on ServiceNow's leadership in the field. They explore how AI is being integrated into workflows, the i... more
In this episode of Syncing with ServiceNow, host Fred Reynolds and Kristin McDonald dive into Gartner’s latest recognition of ServiceNow as a Leader in Business Orchestration Automation Technologies (BOAT). They explore how ServiceNow’s orchestration... more
Host Andy Whiteside is joined by Fred Reynolds and Kristen McDonald to unpack how to get real outcomes from ServiceNow, not just another go-live. The crew recaps Gartner’s recognition across six tech workflow segments, then dives into where AI delive... more
In this milestone 50th episode of Syncing with ServiceNow, host Andy Whiteside and co-host Fred Reynolds are joined by Guillaume Seynhaeve (G) from 3CLogic to explore how Voice AI is transforming customer service and the contact center experience. Th... more
In Episode 49 of Syncing with ServiceNow, host Andy Whiteside is joined by Mike Sabia and John Dahl for an in-depth discussion on ServiceNow Lens—a powerful new capability that uses generative AI to extract and act on data directly from your screen. more
In this episode of Syncing with ServiceNow, Andy Whiteside, Fred Reynolds, and Mike Sabia dive deep into ServiceNow’s evolving role in the CRM landscape. From its CSM roots to its growing capabilities in sales, field service, and AI-driven customer e... more
n this episode of Syncing with ServiceNow, host Andy Whiteside is joined by Fred Reynolds, Practice Lead for XenTegra’s Modern Apps team, and Mike Sabia, Master Architect, for a deep dive into the major highlights from ServiceNow’s Knowledge 2025 con... more
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Frequently Asked Questions About Syncing with ServiceNow
What is Syncing with ServiceNow about and what kind of topics does it cover?
This podcast focuses on the transformative power of a specific platform in enhancing business and IT operations. Discussions revolve around various strategic approaches in utilizing the platform to streamline workflows, improve productivity, and enhance customer experiences. Topics such as IT service management, digital transformation, and the evolving dynamics of HR and customer service are frequently explored, providing listeners with expert insights, success stories, and practical tips. The engaging dialogues involve experienced professionals sharing their knowledge, making it a valuable resource for business leaders and those interested in harnessing technology for organizational success. One notable aspect is the commitment to catering... more
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How many episodes of Syncing with ServiceNow are there?
Syncing with ServiceNow launched 5 years ago and published 53 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on Syncing with ServiceNow?
Recent guests on Syncing with ServiceNow include:
1. Mike Sabia
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