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Artwork for Soft Skills: Strong Results

Soft Skills: Strong Results

Charlie Krebs
Soft Skills
Leadership
Coaching
Emparo Coaching
Abrasive Leadership
Conflict Coaching
Customer Experience
Emotional Intelligence
Employee Engagement
Problem Solving

Life is all about communication. The more effective your communication skills are, the more rewarding and successful your career, relationships, and interactions with others will be. Soft Skills: Strong Results is a podcast designed to take a close look at soft skills - the assets you possess that can't be measured...but can make all the difference when it comes to how you grow, connect, and achie... more

PublishesDailyEpisodes12Foundeda year ago
Number of ListenersCategories
BusinessEducationEntrepreneurshipHow To

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Artwork for Soft Skills: Strong Results

Latest Episodes

In the Season 2 finale of Soft Skills: Strong Results, I’m joined by Workplace Conflict Expert and Executive Leadership Coach Bonnie Artman Fox to explore strategies for handling difficult workplace interactions. You’re one click away from discoverin... more

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In this episode of Soft Skills: Strong Results, I’m joined by Executive Coach Dan Bolena to explore the power of interpersonal communication. You’ll learn how developing personal attributes like self-awareness, self-management, and self-expression ca... more

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In the Season 2 premiere episode of Soft Skills: Strong Results, I'm back and breaking down why interpersonal communication and soft skills are the foundation of strong relationships and sustainable professional success. Drawing from years of my own ... more

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In this solo episode of Soft Skills: Strong Results, I'm diving into the often-overlooked world of cognitive soft skills and explaining why mastering your inner game is essential for lasting success. As you dive into this content, you’ll learn how in... more

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In this episode, I’m joined by customer experience expert Jeff Tobe to dive into the vital role soft skills play in creating memorable customer experiences. You’re about to discover the difference between basic customer service and a truly engaging c... more

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In this episode of Soft Skills: Strong Results, I explore why feeling valued is one of the most powerful drivers of engagement, motivation, and job satisfaction—often outweighing compensation alone. I break down how intentional soft skills can transf... more

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In Episode 2 of Soft Skills Strong Results, I’m taking a deep look at the importance of cognitive soft skills, such as resilience and self-motivation, in achieving personal and professional success. These skills empower individuals to take charge of ... more

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In Episode 3 of Soft Skills Strong Results, I’m sharing the microphone with Pat Schober. Together, we’ll be discussing the critical role of soft skills in marketing and how they can elevate client relationships and lead to greater success. 

While te... more

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Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Recent Guests

Dan Bolena
CEO of Emparo Coaching
Emparo Coaching
Episode: Why Soft Skills Matter In Coaching with Dan Bolena
Jeff Tobe
Certified speaking professional; author and trainer focused on customer experience
Coloring Outside the Lines / Lemonade Stand (author/coach)
Episode: The Role of Soft Skills In Customer Experience with Jeff Tobe
Bonnie Artman Fox
workplace conflict expert and accredited boss whisperer
Episode: Soft Skills For Hard Conversations With Abrasive Leaders with Bonnie Artman Fox

Host

Charlie Krebs
Charlie Krebs is the host, a renowned communications expert and coach, consistently delivering practical guidance on soft skills and leadership communication. Episodes range from solo masterclasses to coaching-focused conversations.

Reviews

5.0 out of 5 stars from 5 ratings
  • Love This Content

    No matter what technology enters the game, strong communication skills will always be necessary. Without them, everything unravels. Charlie has done a tremendous job sharing his insights on these topics on this podcast and, regardless of your age or what industry you work in, there’s something here for you to learn. Highly recommend!

    Apple Podcasts
    5
    jasoncercone
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Excellent resource for managers and teams aiming to improve workplace culture.
The content consistently emphasizes communication and leadership in real-world settings.
Episodes are easy to implement and stay evergreen for ongoing development.
The host delivers practical, actionable guidance for professional growth.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#58
Argentina/Education/How To
Apple Podcasts
#162
India/Education/How To

Talking Points

Recent interactions between the hosts and their guests.

The Role of Soft Skills In Customer Experience with Jeff Tobe
Q: How do you train someone to be more empathetic?
Training is personalized and contextual, using two entities in a company (a customer experience council and frontline service excellence advisors) to tailor approaches and build confidence through teamwork.
The Role of Soft Skills In Customer Experience with Jeff Tobe
Q: First of all, tell us a little bit about your business, if you will.
Jeff explains his 30-year background as a professional speaker, author, and trainer, focusing on transforming organizations from customer service to customer experience and sharing his path into the field.
Why Soft Skills Matter In Coaching with Dan Bolena
Q: What practical steps can leaders take to build trust and encourage vulnerability in their teams?
Start with small, safe conversations about neutral topics, gradually introduce brief sharing moments, and create a space where team members can explore new ways of connecting without feeling exposed or pressured.
Why Soft Skills Matter In Coaching with Dan Bolena
Q: How do you define Soft Skills and how do they differ from Hard Skills?
Soft Skills are personal attributes—self-awareness, self-management, and self-expression—that influence how one thinks, feels, and connects with others, whereas Hard Skills are measurable, technical abilities.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Soft Skills: Strong Results

What is Soft Skills: Strong Results about and what kind of topics does it cover?

The show focuses on soft skills as the differentiator in professional and personal success, with episodes offering practical, repeatable exercises to improve communication, leadership, and interpersonal effectiveness. Topics frequently cover cognitive soft skills, emotional intelligence, active listening, conflict management, and strategies to boost engagement, trust, and psychological safety in teams. A notable strength is the host's hands-on, evergreen approach—many episodes are solo masterclasses or step-by-step guides with ready-to-apply prompts, making the content highly actionable for professionals seeking tangible improvement.

What stands out is the consistent emphasis on practical application over theory, plus a long-running, solo-... more

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How many episodes of Soft Skills: Strong Results are there?

Soft Skills: Strong Results launched a year ago and published 12 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Soft Skills: Strong Results?

Recent guests on Soft Skills: Strong Results include:

1. Dan Bolena
2. Jeff Tobe
3. Bonnie Artman Fox

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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