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RETHINK RETAIL

RETHINK Retail
Retail Technology
Sustainability
Artificial Intelligence
Inventory Management
Computer Vision
Customer Experience
Mars Wrigley
Patagonia
Data Analytics
Fashion Industry
Consumer Behavior
Boston Proper
Robert Graham
Food Waste
Walmart
Omni-Channel Strategy
Marketing
American Freight
Loyalty Programs
The Vitamin Shoppe

RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.

PublishesDailyEpisodes500Founded8 years ago
Number of ListenersCategory
Business

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Artwork for RETHINK RETAIL

Latest Episodes

Most retailers are still optimizing for a world where a human types a keyword into a bar. But at Hanna Andersson, Matt Ezyk is architecting for a reality where AI agents browse and filter on behalf of the consumer. In this episode, we discuss the arc... more

What if the real problem with AI in retail isn’t intelligence—but expertise? Recorded live at Shoptalk Spring in Las Vegas, this conversation breaks down how Boot Barn is tackling one of retail’s hardest challenges: scaling deep, technical product kn... more

Moving Beyond the Buzzwords Unified Commerce isn't a new term, but true execution remains the "Holy Grail" for enterprise retailers. In this episode, Steven Bailey, Partner at EY and Jonathan Aitken, SVP at RADAR, discuss why the gap between vision a... more

The “Connected Store” has moved from concept to operational priority. In this episode, Pauline Monin (Vusion) breaks down how digital shelf technology is transforming physical stores into responsive, data-driven environments. Operational Excellence &... more

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Recent Guests

Justin Henley
Director of Entrifice Marketing, Tech and AI at Goodbuy
Goodbuy
Episode: How Boot Barn Turns AI Into a Store Associate, Not a Chatbot
Steven Bailey
Partner at EY Studio Plus Digital Consumer Experience Group
EY
Episode: Unified Commerce: Bridging the Execution Gap
Pauline Monnet
Director of Product Marketing at Vusion
Vusion
Episode: Turning 'Silent Boxes' into Living Stores: The Blueprint for In-Store Edge Intelligence
Mark Williamson
Head of Retail Media at Costco
Costco
Episode: AI Responsibility, Agentic Futures, and Transparent Retail Media — The Costco Way
Darko Pavic
Author and founder of a software company specializing in fiscalization for global retailers
Fiscalization software provider
Episode: The Compliance Playbook Every Global Retailer Needs
Anne-Claire Baschet
Chief Data and AI Officer at Mirakl
Mirakl
Episode: Winning in The Agentic Era: The Commerce Roadmap for Success
MaryLeigh Bliss
Chief Content Officer at Ypulse
Ypulse
Episode: Gen Z 2026: Navigating the New Trend Cycle
Jake Randolph
Founder of LINKED Permanent Jewelry
LINKED Permanent Jewelry
Episode: Experential Retail: The Permanent Jewelry Boom
Adel Cruz
Director of Education and Partnerships at LINKED Permanent Jewelry
LINKED Permanent Jewelry
Episode: Experential Retail: The Permanent Jewelry Boom

Reviews

5.0 out of 5 stars from 1.8k ratings
  • Best B2B retail podcast

    Insightful and informative episodes that dig to the heart of retail transformation. A must listen for all retail executives and tech disrupters.

    Apple Podcasts
    5
    BFD1986
    United States3 years ago
  • Great rotation of guests

    Always love listening to the network of retail thinkers rethink has pulled together

    Apple Podcasts
    5
    Aircraftspell
    United States3 years ago
  • Great podcast

    Most beautiful application. Good listen with inventive news

    Apple Podcasts
    5
    Jr009900
    United States3 years ago
  • Wow

    Really amazing application

    Apple Podcasts
    5
    ghnbfghhj
    United States3 years ago
  • Superb podcast

    Awesome listen with incredible information

    Apple Podcasts
    5
    fdgrthhy
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

This podcast completely surprised me and took my minimal knowledge of retail and transcended it.
Always love listening to the network of retail thinkers rethink has pulled together.
Bringing fresh voices to the forefront of retail.
Insightful and informative episodes that dig to the heart of retail transformation. A must listen for all retail executives and tech disrupters.

Top Business Podcasts

Talking Points

Recent interactions between the hosts and their guests.

Turning 'Silent Boxes' into Living Stores: The Blueprint for In-Store Edge Intelligence
Q: How is AI going to enhance the store experience for both associates and shoppers?
AI, via the Vusion Live platform, consolidates data from multiple sources, provides actionable insights for associates at the point of decision, supports demand forecasting and pricing optimization, and enables shopper-facing features like budget-based grocery lists, all while maintaining privacy and focusing on high-level analytics rather than individuals.
Turning 'Silent Boxes' into Living Stores: The Blueprint for In-Store Edge Intelligence
Q: So in your opinion, how do these local stores, physical brick and mortar stores play in commerce? And where can Vusion actually bridge the gap between online and physical?
Brick-and-mortar stores remain essential assets because they hold the inventory that online channels fulfill, and technology like electronic shelf labels and EdgeSense can connect in-store picking, pricing, and promotions to HQ-level strategies, enabling seamless online-to-offline execution and improved customer experience.
How Boot Barn Turns AI Into a Store Associate, Not a Chatbot
Q: What is the impact on store associates and the customer experience?
The AI acts as an augmentation tool that supports associates by providing quicker, more accurate information, while still enabling human agents to confirm and contextualize, improving overall customer experience across all locations.
How Boot Barn Turns AI Into a Store Associate, Not a Chatbot
Q: How do you ensure Cassidy maintains the Boot Barn voice?
The team collaborates with professional copywriters to coach the model on brand voice, effectively expanding copywriting capabilities to scale across 60,000 products without losing the human touch.
How Boot Barn Turns AI Into a Store Associate, Not a Chatbot
Q: What makes Cassidy different from a traditional chatbot?
Cassidy pulls from Boot Barn's in-house data—product details, branding, safety specs—and uses a retrieval-augmented approach to provide contextual, brand-consistent recommendations rather than generic responses.

Audience Metrics

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Frequently Asked Questions About RETHINK RETAIL

What is RETHINK RETAIL about and what kind of topics does it cover?

Focusing on the evolution of retail in today's connected world, the provided episodes highlight a variety of topics from the transformation of retail experiences to the integration of AI technologies. Discussions include how retail can create memorable experiences, leveraging emotional connections and entertainment to appeal to consumers, particularly Gen Z. The podcast features insights on retail technology, sustainable practices, and the strategic adaptation of businesses in the ever-changing landscape of commerce. Notably, it emphasizes engaging conversations with industry leaders, providing a platform for fresh perspectives on retail trends and challenges. Its approach to blending expert interviews and actionable insights distinguishes ... more

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How many listeners does RETHINK RETAIL get?

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To see how many followers or subscribers RETHINK RETAIL has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to RETHINK RETAIL?

These podcasts share a similar audience with RETHINK RETAIL:

1. The Modern Retail Podcast
2. Remarkable Retail Podcast
3. 10% Happier with Dan Harris
4. HBR IdeaCast
5. The Prof G Pod with Scott Galloway

How many episodes of RETHINK RETAIL are there?

RETHINK RETAIL launched 8 years ago and published 500 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on RETHINK RETAIL?

Recent guests on RETHINK RETAIL include:

1. Justin Henley
2. Steven Bailey
3. Pauline Monnet
4. Mark Williamson
5. Darko Pavic
6. Anne-Claire Baschet
7. MaryLeigh Bliss
8. Jake Randolph

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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