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Artwork for Remarkable Retail Podcast

Remarkable Retail Podcast

Michael LeBlanc, Steve Dennis
E-Commerce
Retail
Consumer Behavior
Retail Industry
Tariffs
Amazon
Walmart
Customer Experience
Leaders Leap
AI In Retail
Sustainability
Retail Transformation
Physical Retail
Target
Consumer Confidence
Luxury Retail
Covid-19
Retail Innovation
Artificial Intelligence
Department Stores

I'm Steve Dennis, strategic advisor, keynote speaker, bestselling author, and host of the industry leading Remarkable Retail podcast, along with fellow retail insider Michael LeBlanc. Discover why C-suite executives from Amazon, Walmart, Ikea, Tractor Supply, Vuori and dozens more - choose to share their growth stories on the only retail podcast hosted by two of the NRF's top voices for 2025 and 2... more

PublishesWeeklyEpisodes301Founded6 years ago
Number of ListenersCategories
EntrepreneurshipBusinessManagement

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Artwork for Remarkable Retail Podcast

Latest Episodes

Amazon, Walmart, and Costco aren't just winning—they're pulling away. In episode 301, Steve Dennis and Michael LeBlanc dig into what Steve calls "Retail's Great Concentration": the accelerating shift of sales, traffic, and profit toward a small group... more

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The Remarkable Retail Podcast hits a major milestone with its 300th episode—and Steve Dennis and Michael LeBlanc mark the occasion with a conversation they've been looking forward to: a rare, candid sit-down with Pete Nordstrom, one of the most respe... more

YouTube

What happens when retailers keep playing the hits after the audience has moved on?

Steve Dennis opens with that question — drawn from his latest Substack essay — and it anchors everything that follows. From Bed Bath & Beyond's overreliance on the 20... more

YouTube

Steve and Michael open earnings season for March-ending retailers with a tour of luxury's stumble. LVMH posted just 1% organic growth, with fashion and leather — including Louis Vuitton — remaining soft. Kering continues its turnaround "with more pro... more

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Recent Guests

Pete Nordstrom
Co-CEO, Nordstrom
Nordstrom
Episode: Episode 300: Pete Nordstrom on Culture, Customer Obsession, and Playing the Long Game
Lauren Livak Gilbert
The Context Queen, debated on AI threat vs. opportunity
Episode: The Retail Rumble (Part 2) with Ken Pilot, Steve Dennis, Lauren Livak Gilbert & Sarah Engel
Sarah Engel
Belle of the Brawl, argued AI as opportunity
January Digital
Episode: The Retail Rumble (Part 2) with Ken Pilot, Steve Dennis, Lauren Livak Gilbert & Sarah Engel
RJ Hottovy
Head of Analytical Research at Placer AI
Placer AI
Episode: Live from Shoptalk: Retail Rumble (Part 1) with Neil Saunders, R.J. Hottovy, Rachel Tipograph, Kiri Masters & Anne Mezzenga
Rachel Tipograph
Founder/CEO of MikMak
MikMak
Episode: Live from Shoptalk: Retail Rumble (Part 1) with Neil Saunders, R.J. Hottovy, Rachel Tipograph, Kiri Masters & Anne Mezzenga
Kiri Masters
Founder/CEO of Brix
Brix
Episode: Live from Shoptalk: Retail Rumble (Part 1) with Neil Saunders, R.J. Hottovy, Rachel Tipograph, Kiri Masters & Anne Mezzenga
Matt Baer
CEO of Stitch Fix
Stitch Fix
Episode: Stitch Fix CEO Matt Baer, Nike's Identify Crisis, Grocery's Looming Collapse of the Middle, and Pets.Com: The Sequel
Bret Taylor
Co-Founder and CEO of Sierra; Chairman of OpenAI
Sierra / OpenAI
Episode: Is AI Retail's New Front Door? with Bret Taylor (OpenAI Board Chair & Sierra CEO) and Guest Co-Host Neil Saunders
Jennifer Woo
Chairman and CEO of Lane Crawford
Lane Crawford Joyce Group
Episode: Lane Crawford's CEO Jennifer Woo on Building a Different Kind of Department Store; Plus Lululemon Struggles, Macy's Stalls, and Five Below Shines

Hosts

Steve Dennis
Host and strategic advisor with expertise in the retail industry, author of notable works on retail strategies, and recognized speaker.
Michael LeBlanc
Co-host and retail insider with a background in business strategy and market development, contributing insights into the evolving landscape of retail.

Reviews

4.9 out of 5 stars from 176 ratings
  • A Must-Listen for Retail Leaders

    Consistently one of the best retail podcasts out there. Sharp analysis, thoughtful guests, and real insight into where commerce is headed — from strategy to execution. A must-listen for anyone serious about eCommerce and the future of retail.

    Apple Podcasts
    5
    Jordan Tucker USA
    United States3 months ago
  • Retail podcast that levels up your thinking

    Remarkable Retail balances forward looking strategy with real-world perspective. Steve is able to frame trends that make you rethink your assumptions, and the guests bring a lot of depth. If you’re working in or around retail innovation, this is a podcast that is worth the time.

    Apple Podcasts
    5
    Willak09
    United States10 months ago
  • Always giving nuggets for good reminders!

    As a product manager in retail tech, every episode feels like a coffee break with someone who actually gets it. Not just best practices, but real-world reminders that cut through the noise. It’s that rare combo of practical and thoughtful - the kind of perspective that helps you zoom out, refocus, and get back to building with more clarity. A must-listen for anyone in the trenches of retail or tech.

    Apple Podcasts
    5
    junioryogi
    United States10 months ago
  • Great Show!

    Steve and Mike always have a great way to introduce and unpack what's happening in this space without trying to act like they have it all figured out. The mix of deep dives and short shop talks with the industry's finest makes this my go to podcast for the retail industry!

    Apple Podcasts
    5
    Matthewcyr
    United States10 months ago
  • Great Insights and Informative

    Great content.Very informative and insightful. A good way to stay up to date on the industry.

    Apple Podcasts
    5
    Private Other
    South Africa10 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners praise the insightful discussions that connect retail strategies with real-world insights, emphasizing the informative and engaging nature of the content.
Many appreciate the diverse range of guests who provide valuable perspectives on the current retail landscape.
The hosts are regarded for their ability to break down complex industry trends into approachable discussions, making it accessible for a wider audience.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#146
United States/Business/Management
Apple Podcasts
#187
Canada/Business/Management
Apple Podcasts
#15
Italy/Business/Management
Apple Podcasts
#180
Italy/Business
Apple Podcasts
#226
France/Business/Management
Apple Podcasts
#232
Australia/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

The Retail Rumble (Part 2) with Ken Pilot, Steve Dennis, Lauren Livak Gilbert & Sarah Engel
Q: Is AI a threat or an opportunity for your job?
The guests frame it as a spectrum: AI can automate repetitive tasks and unlock time for higher-value work, but requires upskilling and leadership to avoid displacement and to build a more human-centric, creative role for workers.
Stitch Fix CEO Matt Baer, Nike's Identify Crisis, Grocery's Looming Collapse of the Middle, and Pets.Com: The Sequel
Q: What attracted you to Stitch Fix and how did you approach entering as a change agent?
Baer described a long-held passion for retail, a belief in personalized client experiences, and a deliberate three-part plan to rationalize, rebuild, and then grow the business, while engaging employees and clients through town halls and one-on-ones to earn trust.
Is AI Retail's New Front Door? with Bret Taylor (OpenAI Board Chair & Sierra CEO) and Guest Co-Host Neil Saunders
Q: What fundamental differences do GenAI and agentic commerce bring compared to traditional AI in retail?
Agentic commerce empowers software to reason and take autonomous actions within guardrails, enabling more empathetic, high-touch service that can adapt to the customer's context, such as handling corner cases and complex delivery logistics in real time, beyond rigid rule-based systems.
Is AI Retail's New Front Door? with Bret Taylor (OpenAI Board Chair & Sierra CEO) and Guest Co-Host Neil Saunders
Q: Could you just give us a little bit of how you see that evolution of technology driving customer journeys?
Technologies shape consumer behavior; the digital storefront emerged with the .com era, smartphones transformed engagement with apps, and now AI agents could become the new front door, unifying customer experiences across channels and potentially serving as the primary interface for many purchases.
Lane Crawford's CEO Jennifer Woo on Building a Different Kind of Department Store; Plus Lululemon Struggles, Macy's Stalls, and Five Below Shines
Q: What leadership advice would you offer to other retailers aiming to be more customer-relevant in a world of rapidly changing technology?
Her guidance centers on breaking down internal silos, embedding the crafts of retail into everyday operations, and using technology to support human connections—prioritizing humanization, relationship-building, and experiential leadership over chasing scale alone.

Audience Metrics

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Frequently Asked Questions About Remarkable Retail Podcast

What is Remarkable Retail Podcast about and what kind of topics does it cover?

Offering insights into the retail industry's future and challenges, this podcast features discussions with C-suite executives and industry experts from major brands such as Amazon, Walmart, and Sephora. Key themes include innovative strategies in retail, the impact of AI on consumer behavior, and the evolving role of physical stores in a digital world. Episodes address pressing topics, including economic pressures, consumer expectations, and the significance of creating remarkable customer experiences. Hosts Steve Dennis and Michael LeBlanc share thought-provoking dialogues that balance strategic foresight with practical advice, making it a valuable resource for professionals within the retail and consumer sectors.

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How many listeners does Remarkable Retail Podcast get?

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What are the audience demographics for Remarkable Retail Podcast?

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Which podcasts are similar to Remarkable Retail Podcast?

These podcasts share a similar audience with Remarkable Retail Podcast:

1. Pivot
2. The Prof G Pod with Scott Galloway
3. Worklife with Molly Graham
4. On with Kara Swisher
5. Prof G Markets

How many episodes of Remarkable Retail Podcast are there?

Remarkable Retail Podcast launched 6 years ago and published 301 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Remarkable Retail Podcast?

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What guests have appeared on Remarkable Retail Podcast?

Recent guests on Remarkable Retail Podcast include:

1. Pete Nordstrom
2. Lauren Livak Gilbert
3. Sarah Engel
4. RJ Hottovy
5. Rachel Tipograph
6. Kiri Masters
7. Matt Baer
8. Bret Taylor

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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